Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Security Risk and Audit Operations
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and collaborating with different teams to ensure smooth and uninterrupted operations. The position demands attentiveness to detail and a commitment to maintaining the reliability and performance of critical applications that support business functions.

Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting and communicating findings to relevant stakeholders to facilitate resolution.
- Collaborate with cross-functional teams to enhance system stability and performance.
- Support junior team members by sharing insights and providing guidance on troubleshooting techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Security Risk and Audit Operations.
- Strong analytical skills to investigate and resolve software issues effectively.
- Ability to work with various monitoring tools and diagnostic utilities to track system health.
- Good communication skills to clearly articulate technical problems and solutions.
- Familiarity with risk assessment methodologies and audit processes related to software systems.

Additional Information:
- The candidate should have minimum 0-2 years of experience in Security Risk and Audit Operations.
- This position is based at our Chennai office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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