Jobs Companies KION Group Account Manager

Sobre este puesto de Account Manager en KION Group

KION Group · Presencial · Mexico City, Mexico
The Account Manager Senior – CDMX is responsible for building and executing the regional commercial strategy, driving revenue growth, and developing a strong pipeline of opportunities aligned with Dematic’s portfolio.

We offer:

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects. The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions.

The position demands a proactive “hunter” mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management. At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts.

 

The Account Manager Senior will also play a key role in shaping Dematic’s market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico.

Key Responsibilities:

Business Development & Territory Ownership

  • Own and develop the Bajío region commercial strategy.
  • Identify and pursue new business opportunities through cold calling, networking, and market mapping.
  • Build and maintain a strong pipeline aligned with revenue targets.
  • Penetrate target accounts and expand Dematic’s footprint in the region.

Account Management

  • Develop and manage strategic customer relationships.
  • Identify upsell, cross-sell, and repeat business opportunities.
  • Understand customer operations, challenges, and long-term needs.
  • Position Dematic as a trusted advisor and long-term partner.

Sales Execution

  • Lead the full sales cycle: qualification, solution development, proposal, negotiation, and closing.
  • Collaborate with Engineering and Solutions teams to define optimal solutions.
  • Prepare and deliver executive-level presentations.
  • Ensure alignment between customer expectations and internal capabilities.

Commercial Discipline

  • Maintain accurate and disciplined CRM (Salesforce) management.
  • Develop forecasts, budgets, and pipeline visibility.
  • Track opportunity progress and ensure timely follow-up.
  • Align with internal processes and approval workflows.

Market Intelligence & Strategy

  • Monitor market trends, competition, and customer needs in the Bajío region.
  • Provide insights to leadership on growth opportunities.
  • Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing).
  • Contribute to long-term commercial planning in Mexico.

Required Profile

Education

  • Bachelor’s degree in industrial engineering, Mechanical Engineering or related field.
  • Advanced English proficiency (required).

Experience

  • 5–10 years of experience in:
    • Technical sales
    • Industrial automation
    • Material handling
    • Supply chain solutions
  • Proven experience selling complex solutions.
  • Experience managing long sales cycles.
  • Experience working with executive-level stakeholders.

Core Competencies

  • Strong commercial acumen.
  • Hunter mindset with disciplined execution.
  • Strategic thinking and territory ownership.
  • Ability to manage complex sales processes.
  • Strong communication and negotiation skills.
  • High level of accountability and ownership.
  • Ability to work cross-functionally.
  • Resilience and persistence.
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Sobre KION Group

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM , stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automatio

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