Are you GREAT at managing and retaining B2B clients?

Can you promote VALUE to build sales and strengthen client relationships?

If you answer YES, City Wide Facility Solutions could offer a career for you!

City Wide Facility Solutions seeks a territory-based Account Manager to be a daily, single point of contact supporting 50+ commercial clients.  A Facilities Solutions Manager develops a working relationship with clients by saving these businesses time by delivering on our promises and managing services, to continue our record of unsurpassed client retention. 

• Serve as the single point of contact consulting with clients, ensuring quality work
• Manage, expand and diversify client relationships with an eye toward identifying new/additional services opportunities and growing revenues (and your own earnings!)
• Guide, manage, mentor your Night Ops staff in working with contractors and crews
• Implement company policies, procedures and Best Practices for client service
• Proactively minimize client issues, promote the services we offer
• Retain clients for the long term

City Wide is a dynamic and growing Sales Management organization emphasizing a dedication to serving others with excellence. You get the distinct opportunity to help make the work life of each client a little easier and build relationships for the benefit of our clients.  Part of our Mission is to create a Ripple Effect that positively impacts the people and community ser serve!  

Requirements

Preferred Qualifications:

• 3+ years sales and management experience
• Outstanding and responsive customer service skills built on a sense of urgency
• Detail oriented with excellent track record of follow through
• Energized by serving clients proactively
• Hungry for success with a desire to win
• Works independently; self-starter who can coordinate with Ops and Sales teams to execute services
• Excellent verbal and strong written communication skills

What YOU will bring:

• Engaging and Energetic personality – relationship builder, ability to ask questions and be a good listener
• Insightful and creative approach to handling client needs; great communication skills
• A solid work ethic, a sense of urgency, self-starter
• MS Office and CRM familiarity
• Bachelor’s Degree (or equivalent experience in Ops, Sales or Customer Service)

Benefits

Competitive compensation package including:

• Base salary + Monthly Commissions earned + Quarterly & Annual Bonus program
• Anticipated first year total comp of $90-$110k and, with our commission and bonus plan, top performers earn MORE
• PTO earned starting on Day 1
• Gas & Phone allowances
• 401k plan with defined company match
• Life & AD&D Insurance – company Paid; Health, Vision and Dental benefits subsidized; Awards and Trip opportunities…