About this Sales Development Manager – SaaS & SMB role at Podium
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
The Opportunity
Lead and grow one of Podium’s Australia-based SDR sales team. Reporting to the Head of Sales, own the full-funnel sales motion - from outbound strategy to pipeline creation and closed-won revenue - while coaching and developing a team of Sales Development Representatives across one of our key verticals.
What You’ll Do
- Manage and coach a team of SDRs on outbound cold-calling execution, holding them to monthly KPIs across activity, pipeline and revenue
- Run structured coaching cadences - call listening, live shadowing, role-plays and 1:1s to lift talk tracks, objection handling and conversion at every stage of the outbound cadence
- Own the day-to-day management of a largely junior sales team, including onboarding, ramp plans and career progression
- Drive outbound strategy and execute vertical-specific acquisition plans
- Develop team capability through training and embedded sales best practices
- Collaborate with Marketing, CX and Partnerships to optimise go-to-market motion
- Forecast and report performance metrics to local and global leadership
- Partner with RevOps to ensure systems, reporting, and data support effective decision-making and forecasting
What You’ll Bring
- Proven experience managing a high-volume outbound cold-calling sales team
- Experience managing junior salespeople - hiring, onboarding, developing and retaining talent early in their sales career
- Strong track record as a sales coach - confident getting on calls, running live coaching sessions and 1:1s to sharpen rep performance
- Data-driven mindset; confident analysing metrics and identifying improvement areas
- Experience with SMB-focused or verticalised sales teams (highly regarded)
Benefits
- Competitive base salary + superannuation
- Uncapped commission with no threshold
- $650 monthly Lifestyle & Wellbeing Allowance to spend however you choose
- Modern Queen & Collins CBD office with end-of-trip facilities and bike storage
- Fully stocked kitchen with complimentary snacks and drinks
- Regular team events, celebrations, and incentives
