About this Ophthalmic Assistant Certified role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Supports the delivery of high-quality eye care in an outpatient clinic and/or procedural setting by performing ophthalmic testing, assisting with clinical procedures, and completing administrative tasks to support efficient patient care.Essential Functions
-Performs a variety of vision and ophthalmic tests, imaging, and assessments to prepare patients for comprehensive eye examinations with a licensed clinician.
-Identifies and administers diagnostic eye drops as part of routine examinations and as directed by the clinician.
-Assists ophthalmologists with minor office-based procedures, including medical laser treatments, injections, cryotherapy, and oculoplastic procedures.
-Measures and records patient vital signs as needed for procedures and other clinical purposes.
-Monitors and maintains appropriate supplies in examination rooms and clinical areas.
-Cleans, calibrates, and performs basic maintenance on ophthalmic equipment in accordance with manufacturer guidelines and infection prevention standards.
-Handles, stores, and transports specimens, instruments, and medications according to established protocols.
-Supports administrative functions, including patient call triage and in-basket management, as assigned.
-Provides cross-coverage for other services and locations within the ophthalmology department as needed.
-Follows hospital policies, applicable federal, state, and local regulations, and established quality and safety standards.
Qualifications
Education
- High school diploma or equivalent required.
Licenses and Credentials
- Certified Ophthalmic Assistant (COA) credential through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.
Experience
- At least 6 months of experience in a supervised ophthalmology clinic, or completion of an Assistant-level training program through the International Council of Accreditation (ICA), required.
Knowledge, Skills and Abilities
- Basic knowledge of ocular terminology, eye anatomy and physiology, ocular diseases and disorders, ophthalmic procedures, and pharmacology.
- Strong interpersonal and customer service skills, with the ability to provide a positive experience for patients and their families.
- Ability to deliver care appropriate to patients’ age, individual needs, and physical and mental well-being.
- Strong written and verbal communication skills.
- Ability to prioritize tasks and adapt to changing needs in a fast-paced, high-volume clinical environment.
- Ability to work independently and collaboratively with members of the care team.
- Effective problem-solving and decision-making skills within the scope of practice.
- Proficiency with computers and Microsoft Office applications.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$28.40 - $42.83/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.