Site: Massachusetts Eye and Ear Infirmary

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Supports the delivery of high-quality eye care in an outpatient clinic and/or procedural setting by performing ophthalmic testing, assisting with clinical procedures, and completing administrative tasks to support efficient patient care.

Essential Functions
-Performs a variety of vision and ophthalmic tests, imaging, and assessments to prepare patients for comprehensive eye examinations with a licensed clinician.
-Identifies and administers diagnostic eye drops as part of routine examinations and as directed by the clinician.
-Assists ophthalmologists with minor office-based procedures, including medical laser treatments, injections, cryotherapy, and oculoplastic procedures.
-Measures and records patient vital signs as needed for procedures and other clinical purposes.
-Monitors and maintains appropriate supplies in examination rooms and clinical areas.
-Cleans, calibrates, and performs basic maintenance on ophthalmic equipment in accordance with manufacturer guidelines and infection prevention standards.
-Handles, stores, and transports specimens, instruments, and medications according to established protocols.
-Supports administrative functions, including patient call triage and in-basket management, as assigned.
-Provides cross-coverage for other services and locations within the ophthalmology department as needed.
-Follows hospital policies, applicable federal, state, and local regulations, and established quality and safety standards.

 

Education

• High school diploma or equivalent required.

Licenses and Credentials

• Certified Ophthalmic Assistant (COA) credential through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.

Experience

• At least 6 months of experience in a supervised ophthalmology clinic, or completion of an Assistant-level training program through the International Council of Accreditation (ICA), required.

Knowledge, Skills and Abilities

• Basic knowledge of ocular terminology, eye anatomy and physiology, ocular diseases and disorders, ophthalmic procedures, and pharmacology.
• Strong interpersonal and customer service skills, with the ability to provide a positive experience for patients and their families.
• Ability to deliver care appropriate to patients’ age, individual needs, and physical and mental well-being.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and adapt to changing needs in a fast-paced, high-volume clinical environment.
• Ability to work independently and collaboratively with members of the care team.
• Effective problem-solving and decision-making skills within the scope of practice.
• Proficiency with computers and Microsoft Office applications.

 

 

Onsite

 

243-245 Charles Street

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

$28.40 - $42.83/Hourly

 

Grade

4

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework