About this Palliative Care/ED Nurse Navigator role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The registered nurse renders highly professional and technical nursing care to assigned patients. The registered nurse provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Oversees other assigned team members and collaborates with a multidisciplinary team to provide population specific care in accordance with the BORN regulations and professional standards of care.Clinical Duties:
• Identify patients in the Emergency Department who may be candidates for Palliative Care consultation: emergent inpatient consultation, inpatient consultations within the first 24-48hrs of hospital admission, and/or outpatient/home based involvement
• Perform initial patient assessments in the ED, including RN Serious Illness Conversation and symptom evaluation, when appropriate
• Huddles with Emergency Department, Palliative Care, and other clinical teams to assess patient appropriateness for program protocols and pathways.
• Educate clinicians and staff on programmatic pathway criteria and facilitate appropriate patient entry into the corresponding pathway.
• Follows patient progression into appropriate pathway and through to placement into the next appropriate step in their care.
• Interface with Clinical Team and Case Management regarding patient disposition.
• Gathers pertinent clinical and social information to identify appropriate level of care and location of care within the hospital/health system.
• Ensures patients are assigned to appropriate Palliative Care service lines.
• Maintains data and other medical records for the NWH ED-embedded Palliative Care Program
• Participates in regular case review, data analysis, and quality improvement efforts.
Qualifications
Education
Other Certificate/Diploma Nursing required and Bachelor's Degree Nursing preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only required
CHPN certification preferred
Experience
- Demonstrated clinical competence and experience as required by the specific job posting/specialty area required.
- At least 2 years of experience working as a clinical RN as a member of a Palliative Care or Hospice team within the previous 5 years required.
- Working knowledge of the Serious Illness Conversation Guide and/or Vital Talk talking maps.
- Experience in ED and Intensive Care Unit Preferred
Knowledge, Skills and Abilities
- Uses the nursing process and evidence based practice to ensure quality patient care is provided throughout the episode of care.
- Creates and maintains a safe and therapeutic environment for patients, self, and co-workers.
- Assures quality of nursing practice through participation in performance improvement activities.
- Ensures complete, accurate, and timely written communication of patient information.
- Provides safe, accurate, and timely medication and IV administration.
- Coordinates and collaborates with other multidisciplinary team members to facilitate a comprehensive educational plan.
- Physical Environment: The RN works in a variety of patient care environments where there may be exposure to communicable diseases and hazardous materials such as chemotherapeutic agents, radioisotopes, and radiation.
- Caring for patients also involves exposure to human waste and other unpleasant elements.
- Other duties may include general cleaning with exposure to dirt, odors, cramped quarters, etc.
- RN's may work with angry, agitated, and combative patients.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$41.38 - $100.00/Hourly
Grade
RN2600
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
