Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

Provides support to the Enterprise by leading the delivery and operational support of reliable technology solutions for a business-critical P&C Auto policy administration platform. Leads engineering across the software systems and application development lifecycle, with an emphasis on Java and Spring Boot development, production troubleshooting, system stability, observability, resilience, refactoring, and performance optimization within a containerized OpenShift and Kubernetes environment.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position.

What you'll do:

• Lead the design, development, testing, implementation, and maintenance of complex Java applications, REST APIs, and event-driven services supporting Auto policy administration.

• Independently lead the resolution of complex production issues across multiple applications, integrations, and systems, including root-cause analysis and coordination with technical stakeholders.

• Establish technical direction for improving application stability, performance, resilience, security, and supportability while reducing technical debt and incident blast radius.

• Lead in-depth code and design reviews, communicate technical impacts to stakeholders, and organize engineering work across teams to support reliable delivery and daily operations.

• Advance application observability by leading improvements to logging, monitoring, custom dashboards, metrics, and alerting using tools such as Kibana and Datadog.

• Partner with architecture and engineering teams to guide the refactoring and optimization of existing solutions within Java, Spring Boot, Kafka, Docker, Kubernetes, and OpenShift environments.

• Mentor and coach engineers on software design, secure development, production troubleshooting, Site Reliability Engineering practices, and system maintenance.

• Identify opportunities to improve engineering and production support through automation, DevOps practices, and AI-assisted capabilities.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

• 8 years of software development experience demonstrating technical depth in Java, Spring Boot, REST APIs, or similar enterprise application technologies, including 2 years of demonstrated leadership driving enterprise technology projects or initiatives.

• 6 years of experience delivering technology solutions across all phases of the software systems and application development lifecycle.

• Advanced experience developing, deploying, and supporting containerized applications and services using Docker, Kubernetes, and OpenShift.

• Demonstrated experience independently leading the resolution of complex production issues through root-cause analysis and end-to-end troubleshooting across integrated applications and systems.

• Experience leading code and design reviews and guiding the refactoring and optimization of existing applications to improve performance, security, resilience, and operational stability.

• Experience with event-driven architecture and messaging technologies such as Kafka.

• Experience leading application observability improvements through logging, monitoring, custom dashboards, and alerting using Kibana, Datadog, or similar tools.

• Demonstrated ability to provide technical direction, mentor engineers, and communicate complex technical challenges, risks, and solutions to technical and nontechnical stakeholders.

What sets you apart:

• Experience supporting applications that integrate with mainframe or other legacy technologies.

• Experience applying Site Reliability Engineering and DevOps practices to high-volume, business-critical production applications.

• Experience with AWS technologies and services.

• Experience using automation or AI-assisted tools to improve engineering, incident response, or production support processes.

• Experience supporting applications within financial services, insurance, or another highly regulated industry.

Compensation range: The salary range for this position is: $127,310.00 - $243,340.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.