About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

Your Impact

As a Senior Talent Acquisition Partner (GTM), you’ll report to the Director of Talent Acquisition and own full-cycle, global recruiting with a cross-functional remit. You’ll partner closely with hiring managers and senior leaders to deliver a high-quality, inclusive, and data-driven hiring experience for both candidates and internal stakeholders.

While this role maintains a generalist foundation, your primary focus will be GTM/ Enterprise Sales hiring globally. You’ll play a critical role in scaling our GTM organization by proactively building and nurturing pipelines of top enterprise sales talent, ensuring we are always ahead of demand. Based in our Boston Office, you'll work alongside our CRO, CEO, CFO, and CCO, giving you direct visibility into company strategy and a real seat at the table for growth planning. You'll partner closely with the People Business Partner for GTM to align hiring with org design, headcount planning and team health

You will:

• Own full-cycle recruiting across commercetools, from role intake through offer and close
• Act as a trusted partner to hiring managers, providing market insights, search strategy, data driven insights and continuous feedback throughout the hiring process
• Build and maintain strong pipelines using LinkedIn Recruiter, creative sourcing techniques, and relationship-based networking
• Develop a long-term network of enterprise sales talent through proactive pipelining and ongoing engagement. Building and maintaining target company maps and talent pools
• Lead out-bound heavy searches, building pipelines for enterprise AEs, SEs, CSMs, and GTM leaders.. Know where top sellers are and how to reach them: competitor and adjacent SaaS/ecomm/MarTech/ President Club and quota attainment signals, sales communities, and networks, events and alumni network, and referrals
• In partnership with CRO & Sales leadership, define ideal candidate profile, success profile, quota history, deal size, and sales motion
• Deliver an exceptional candidate experience at every touchpoint
• Manage the end-to-end hiring journey in Greenhouse (ATS), ensuring accuracy, consistency, and transparency
• Coach and support interviewers and hiring managers on best-practice interviewing and assessment
• Contribute to a culture of learning through training, knowledge sharing, and peer collaboration within the TA team
• Drive improvements in TA efficiency and effectiveness through process optimization, tooling enhancements, and metrics-driven insights
• Track funnel metrics, time-to-fill, quality of hire, and diversity, and use data to improve hiring outcomes

This is a full time, hybrid position, with three days per week in our Boston office.

What Sets You Apart

You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.

You bring:

• 6+ years of full-cycle recruiting, 3+ years hiring enterprise sales/GTM at a SaaS or tech company with a strong ability to assess and hire top enterprise sales talent 
• A passion for creative sourcing and relationship-building, with demonstrated success engaging and nurturing passive candidates
• Experience in defining hiring processes to assess and measure the quality and suitability of enterprise sales talent
• Interest and flexibility to support hiring beyond the sales remit when needed
• Excellent written and verbal communication skills in English
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously
• A habit of staying current on talent acquisition trends, tools, and best practices
• Experience leading talent acquisition projects for continued development of the function
• Experience working with data to inform decisions & identify trends
• AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.

Nice to have:

• Experience in a global environment  (international hiring experience)
• Experience hiring within ecommerce/Martech Saas selling mission critical products

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success 

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Please note that the compensation range pertains to base pay