Key Areas of Focus for this Role

• Expertise and work efforts will focus on the development and support and/or the customization of new services and support efforts.
• The individual will need to work with vendor personnel to achieve timely solutions of database problems.
• Fulfill client requests and change orders for mainframe z/OS clients in a timely manner as they pertain to DB2
• Provide primary support for reported problems related to client application DB2 tablespaces
• Provide support on 24 x 7 x 365 basis across multiple time zones and participate in on-call responsibilities.
• Provide key support for client migration services (new client transitions) as they pertain to DB2
• Assist the assigned project manager in the migration of newly acquired clients such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given client’s disaster recovery plans.
• Follow ITSM change control procedures

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

• Bachelor’s degree required and/or equivalent work experience.
• 10 years of professional experience in DB2 for administration and application support.
• Extensive experience with the following:
  • Administrating and supporting databases in Mainframe DB2
  • Support multiple DB2 subsystems simultaneously
  • Supporting client and internal requests for building all types of DB2 objects.
  • Analyzing new versions of DB2 for functionality that can improve client’s systems
  • Refreshing test data for whole environments
  • Supporting DB2 security requests
  • Review DB2 security to find potential risks
  • Reorganization of application data
  • Vendor consultations for problems and questions
  • Space calculations for new objects and environments
  • Reviewing, tuning of internal DB2 buffer pools and SQL code
  • DR recovery of application objects
  • Troubleshooting and solving production database issues

Other Qualifications

• Experience with CA, BMC, and IBM tools for DB2
• Experience establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization preferred
• Supporting multiple for clients after hours on-call
• Self-motivated and able to work independently. 
• Must be able to multi-task and work under short deadlines and in high pressure situations.
• Excellent communication skills (written, verbal and presentations)
• Ability to work as part of a team, as well as independently.