Senior Instructional Design and Learning Experience Developer

Req number:

R8349

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Senior Instructional Design and Learning Experience Developer you will design, develop, publish, and continuously improve high-quality digital learning experiences for the client's personnel. The contractor will apply instructional design, multimedia development, and learning technology expertise to convert complex business and technical content into engaging, accessible, measurable, and LMS-ready learning solutions.

Job Description

We are looking for a  Senior Instructional Design and Learning Experience Developer to design learning experiences for digital transformation, enterprise systems, and capability-building initiatives using instructional design and adult learning principles. This position will be full-time and hybrid in Mandaluyong City.
What You'll Do

• Develop eLearning modules, simulations, videos, job aids, microlearning assets, and blended learning materials using approved authoring and multimedia tools

• Translate complex technical, business, and process information into clear, user-friendly, and engaging learning content for diverse client's audiences

• Configure, test, publish, maintain, and troubleshoot learning content in Cornerstone or other LMS platforms used by the client

• Ensure learning materials meet quality, accessibility, usability, branding, and the client's learning standards

• Evaluate learning effectiveness and coordinate with project teams, subject matter experts, change managers, communications specialists, and other stakeholders to support adoption and capability-building objectives

• Conduct learning needs analysis and define audiences, objectives, delivery modes, and success measures with project teams and subject matter experts

• Develop learning design documents, storyboards, scripts, course outlines, assessments, and other review-ready instructional design artifacts

• Create interactive eLearning courses and multimedia assets, including screen recordings, graphics, narration scripts, knowledge checks, simulations, and scenario-based activities

• Package, test, troubleshoot, upload, and publish eLearning content in Cornerstone or other LMS platforms, including metadata, completion criteria, assessments, and reporting requirements

• Prepare facilitator guides, participant guides, quick reference guides, FAQs, knowledge articles, and other performance support materials

• Coordinate reviews, consolidate feedback, manage version control, and apply accessibility, usability, quality assurance, and content governance standards

• Monitor learner feedback, completion results, assessment outcomes, and related metrics, and recommend improvements to learning products and delivery approaches

What You'll Need

Required:

• Bachelor’s degree in Instructional Design, Education Technology, Learning and Development, Multimedia Arts, Communications, Information Technology, or a related field

• At least 7 years of professional experience, including at least 5 years in instructional design, eLearning development, learning experience design, digital learning, or technology-enabled capability building

• Demonstrated experience designing and developing instructor-led, virtual, blended, and self-paced learning solutions, including storyboards, modules, assessments, simulations, videos, and performance support materials

• Advanced proficiency in Articulate 360, Adobe Captivate, Adobe Creative Suite, screen recording or video editing tools, Microsoft Office, and LMS platforms such as Cornerstone

• Experience developing SCORM or xAPI-compliant packages and testing course completion, tracking, assessment, reporting, and publishing behavior in an LMS

• Knowledge of adult learning principles, instructional design models, accessibility standards, usability, learning quality assurance, and content governance practices

• Strong portfolio of digital learning outputs, such as eLearning modules, storyboards, simulations, videos, job aids, microlearning assets, learner guides, or facilitator guides

• Ability to translate complex technical, business, and process content into clear, learner-centered, engaging, and accessible learning materials

• Strong communication, client orientation, and stakeholder coordination skills, with the ability to work effectively with project teams, subject matter experts, change managers, and communications teams in a multicultural environment

• Ability to manage multiple deliverables, priorities, deadlines, and review cycles with minimum supervision while maintaining quality under changing project needs

• Experience supporting learners, troubleshooting eLearning or LMS issues, supporting digital transformation or change adoption initiatives, and awareness of the business processes and guidelines are advantages

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.