What is the opportunity?

We are looking for a skilled IT Environment Manager to join the Operational Risk & Controls IT team. The ideal candidate will be responsible for managing the delivery environments for several enterprise applications. The IT Environment Manager will work to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

The successful candidate will be responsible for managing the development, testing and pre-production environments, to ensure the stability, security and consistency of the platforms. The Environment Manager will collaborate with developers, quality engineers, scrum masters and production support analysts to promote new application versions and implement system upgrades.

What will you do?

• Manage and maintain the development and test environments from an Infrastructure and Application perspective
• Analyze and troubleshoot incidents and technical issues by reviewing logs and debugging in non-production
• Deploy updates and promote software packages to non-prod environments
• Coordinate system upgrades, maintenance, and release activities across environments
• Collaborate with the delivery and production support teams to ensure consistency between non-production and production environments
• Manage data feeds and ensure batch jobs run within expected timings, fine-tuning scheduling as needed
• Produce, update, and review Run Books and Implementation Plans
• Provide expertise around InfoSec/IT Security best practices and change management policies
• Work to address security vulnerabilities and maintain proper server hygiene

What do you need to succeed?

Must have:

• 5+ years IT support experience
• Strong proficiency with Windows Server, IIS, MS SQL, PowerShell
• Experience diagnosing and debugging performance and security issues
• Knowledge of software development lifecycle and dev ops best practices
• Demonstrated ability to collaborate with development and support team, Demonstrated independent leadership and analytical skills
• Advanced written and verbal communication skills are a must

Nice to have:

• Experience with Archer GRC
• ITIL and/or MCSE Certification
• .NET and/or JavaScript Experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work, take on progressively greater accountabilities, and build close relationships with clients

#LI-POST

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.