What's the opportunity?

At RBC Borealis, you’ll be part of a fast paced, dedicated, and passionate product team that works directly with engineering, product management, machine learning researchers, and advisory teams to deliver AI solutions that create value to our RBC clients. Our mission is to think big and go beyond what’s possible today to help unlock the full potential of AI for RBC.

The Lumina AI and Data team is at the forefront of creating the next generation platform that empowers all teams at RBC to build innovative AI solutions. Our goal is to empower our customers to create transformative AI and ML solutions off data that they securely store in our compliant data platform, to create new and innovative experiences for their customers – all while helping to accelerate RBC’s AI digital transformation.

As a Senior Director of Product Management, you’ll get a chance to build and lead RBC’s flagship AI product RBC Assist and partner with enterprise teams to use and continuously improve our services. You will be responsible for defining and delivering products that solve high-impact business problems and driving the strategic product roadmaps for your portfolio with the support of the engineering, advisory and research teams. You will lead a team of well-established Product Managers who will be responsible for different areas of the product. You will be responsible for bringing those areas together in a cohesive product strategy.

Your responsibilities will include:
 

Product Development:

- Help the team define the ‘what’ and ‘why’ the platform should build, and what business and user problems they will solve;

- Work closely with customers and key stakeholders to derive insights to inform product strategy and planning;

- Develop product collateral and materials including product site, product roadmap, and product brochures

Product Strategy:

- Work closely with teams to own and execute the product vision and roadmap for your areas of the platform

- Define and track product OKRs and KPIs, and drive the team to achieve them

Product Growth:

- Drive growth and consumption of the platform through the product to achieve our overall product KPIs

- Increase adoption and retention of the platform by understanding product consumption and customer needs

- Drive GTM (go to market) excitement and awareness of our platform across all enterprise teams at RBC

- Host tech talks, webinars, lunch and learns and product showcase events to drive visibility of our platform

- Build and showcase product POCs and demos with engineering

Stakeholder management:

- Act as the glue across disciplines and between organizations to ensure Lumina’s product vision, strategy, roadmap and progress is clear and transparent across all levels of the organization

- Communicate product strategy and updates to senior leadership within Lumina and across the enterprise

- Synthesize stakeholder and user feedback on product features

You're our ideal candidate if you have:

• At least 2-3+ years of product management experience in a top-tier technology company, with a focus on AI or machine learning products;

• Bachelor’s degree in computer science, engineering, or a related field. Master’s or MBA is a plus;

• Strong product leadership skills and the ability to own a portfolio of products end-to-end independently. You have a track record of successful product deliveries;

• Experience presenting and explaining product and technology topics in-depth to executive and technical audiences;

• Strong communicator (written, verbal) and collaborator, and can influence both technical and business stakeholders;

• Thrive in a fast-paced, dynamic environment;

• Track record of success in planning and delivering B2B commercial SaaS or enterprise technology solutions from pitch and envisioning to pilot and adoption;

• Strong foundation in finance and in global markets;

• Well versed with the core areas of machine learning and have experience with machine learning platforms and deploying models at scale;

• Experience building developer platform products;

• Experience working on UX and front-end development.

What's in it for you?

• Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable;

• Leaders who support your development through coaching and managing opportunities;

• Ability to make a difference and lasting impact from a local-to-global scale.

About RBC Borealis

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

#TECHPJ

#Ll-POST

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.