We Are:

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

You Are:

An SAP Utilities professional who helps electric, gas, and water utilities transform customer financial operations through SAP IS-U FICA, Payments, Revenue Management, and Credit & Collections capabilities.

You combine strong functional knowledge of utility customer accounting, payment processing, collections, returns, write-offs, revenue lifecycle management, and reconciliation with solid SAP configuration and consulting skills.

You understand the critical relationship between utility billing, customer accounting, payment processing, collections, and Corporate Finance.

You are comfortable partnering with utility business stakeholders to translate customer and financial requirements into scalable SAP solutions that improve cash flow, financial controls, operational efficiency, and customer experience.

The Work:

Deliver SAP Utilities transformation programs through your combined SAP IS-U FICA, customer financial operations, and functional delivery expertise, which includes your ability to:

• Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services.
• Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.
• Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation.
• Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives.
• Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.
• Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes.
• Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness.
• Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.
• Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare.
• Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity.
• Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model.
• Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Travel may be required for this role. The amount of travel will vary depending on business need and client requirements.

Here's what you need:

• Minimum of 3 years of functional SAP IS-U FICA experience, including hands-on experience with customer accounting and financial processes.
• Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.
• Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare.
• Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes.
• Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes.
• Experience working with/for electric, gas, or water utilities.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experiencement skills.

Bonus Points If:

• You have experience with SAP S/4HANA Utilities or S/4HANA-based customer financial processes.
• You have experience with complex utility Credit & Collections strategies, payment arrangements, deposits, returns, and write-offs.
• You have experience integrating SAP FICA with SAP Finance / General Ledger.
• You understand utility regulatory requirements affecting collections, customer protections, payment arrangements, and financial operations.
• You have experience with revenue assurance, financial reconciliation, or customer account conversion.
• You have experience applying AI or GenAI to collections, exception handling, customer operations, or finance processes.
• You have experience supporting workshops and design decisions across system build, testing, cutover, go-live, and stabilization.
• You have experience coordinating functional activities with global delivery teams across onshore and offshore locations.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $205,800

Colorado $63,800 to $177,800

Connecticut $63,800 to $177,800

District of Columbia $68,000 to $189,300

Illinois $59,100 to $177,800

Maine $54,400 to $151,400

Maryland $63,800 to $177,800

Massachusetts $63,800 to $189,300

Minnesota $63,800 to $177,800

New York $66,300 to $205,800

New Jersey $68,000 to $205,800

Ohio $59,100 to $164,600

Virginia $59,100 to $189,300

Washington $80,200 to $189,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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Other Employment Statements 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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