Job Description:

Business Overview

Rakuten Group aims to provide innovative services in the telecommunications and IT industries, and to grow in the global market. In particular, we contribute to the business growth of our customers by solving their business challenges using various services, including SaaS solutions, MDM, security services, Rakuten AI (generative AI software), embedded devices bundled with Rakuten Mobile communication, and devices such as smartphones/tablets/PCs, etc., that support corporate mobile utilization.

Department Overview

You can realize business growth and self-growth by providing innovative DX solutions to customers using Rakuten Group's assets, such as SaaS solutions, MDM, security services, Rakuten AI (generative AI software), robots, embedded devices bundled with Rakuten Mobile communication, and devices such as smartphones/tablets/PCs, etc., that support corporate mobile utilization. In addition, you can work in a stimulating environment with diverse and talented members while upgrading your skills and career in a growing market.

Position:
 DX Solution Sales (Rakuten Mobile)

Why We Hire

We are seeking talent to be responsible for Rakuten Mobile's DX solution sales due to business expansion.

Position Details

■ Job Summary

DX solution sales to promote various services such as SaaS solutions, MDM, security services, Rakuten AI (generative AI software), embedded devices bundled with Rakuten Mobile communication (AI monitoring cameras, digital signage, AI robot vacuum cleaners, robots, Pocketalk, etc.), and devices such as smartphones/tablets/PCs, etc., that support corporate mobile utilization.

■ Job Details

Select target customers and execute strategic approaches.

Carefully listen to customers' business challenges and needs.

Propose optimal solutions to customers' challenges by combining the various services mentioned above with Rakuten Mobile communication.

Conduct presentations that clearly explain the proposed content to customers and specifically present the effects of implementation.

Create estimates, negotiate prices and adjust contract terms, and aim to conclude contracts.

Conduct follow-up after implementation to improve customer satisfaction.

Collect market trends and competitor information and use it to formulate sales strategies.

Collaborate with planning and marketing departments to develop and provide products and services that meet customer needs.

Work Environment

You can work in a dynamically expanding organization in collaboration with global teams inside and outside the company. We support efficient work execution by utilizing the latest IT tools and systems that utilize AI, etc.

Mid-career hires from the IT and mobile industries are enrolled. Members with diverse experiences gather and promote projects by utilizing their expertise.

Mandatory Qualifications:

Business-level English proficiency (TOEIC 800 or equivalent skill)

Project planning and management experience

A mindset to actively challenge jobs and new initiatives that exceed given responsibilities

Experience in coordinating and cooperating with the heads of your own organization and stakeholders to achieve common goals.

Experience in proactively anticipating and responding to the needs of internal and external customers in order to continuously enhance the customer experience.

Desired Qualifications:

Solution sales experience of IoT devices, cloud services, or SaaS (preferably 2+ years)

B2B sales experience

Work experience in the IT/telecommunications industry

Basic PC skills (Excel, Word, PowerPoint, etc.)

Other Informations:

Additional information on Location

Setagaya-ku, Tokyo (Futako Tamagawa Rise Office)

Additional information on Secondment

None planned for the time being

Additional information on Transfer

None planned for the time being

Supplementary information regarding English language requirements

Acquire a TOEIC score of 800 or higher within 2 years of joining the company. (Or be able to prove qualifications with equivalent English proficiency, or a degree from a university in an English-speaking country.)

Those who do not have a TOEIC score before joining the company are required to take the TOEIC IP test after joining the company. (Free once a month, for full-time employees only)

Other Supplementary Information

Japanese: Business-level Japanese proficiency. Understanding of Japanese business customs and culture, and ability to communicate, negotiate, and present smoothly with customers.

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