At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Build your financial operations experience while supporting important bond payment activities at U.S. Bank. In this entry-level role, you will help process debt-service payments and disbursements, review transaction requests, research customer questions, and ensure work is completed accurately and on time. You will collaborate with clients, teammates, and internal business partners to help bond transactions operate according to their governing documents.

This is an excellent opportunity for someone who enjoys detailed work, takes ownership of their responsibilities, and wants to learn more about financial services. Prior banking experience and a finance-related degree are not required.

What You’ll Do

• Own assigned operational processes from beginning to end, including receiving, reviewing, processing, and submitting disbursement requests for approval.
• Support bond debt-service payments and disbursements, particularly around key payment dates such as the 1st and 30th of the month.
• Review requests and documentation to confirm information is complete, accurate, and in the proper form.
• Research and help resolve customer questions involving transactions, payments, reports, and account activity.
• Monitor reports and assist with project requisitions and other financial operations activities.
• Communicate promptly and professionally with clients and internal partners.
• Coordinate with upstream and downstream teams to help ensure bond deals operate according to their governing documents.
• Plan ahead, meet deadlines, and assist teammates during higher-volume periods.
• Learn the reasoning behind each process rather than simply completing required steps.
• Identify opportunities to improve efficiency, communication, and overall work quality.

What Will Help You Succeed

• Strong attention to detail and commitment to accurate work.
• Ability to manage deadlines and stay organized in a fast-paced environment.
• Willingness to ask questions, accept feedback, and learn new processes.
• Strong sense of ownership and accountability.
• Effective customer service and communication skills.
• Ability to collaborate with teammates and cross-functional partners.
• Comfort using basic Microsoft Excel functions and working within spreadsheets.
• Initiative to work ahead and assist others when business needs increase.

Success in this role will be measured through payment timeliness, billing timeliness, accuracy, teamwork, communication, and an understanding of the underlying operational processes.

Basic Qualifications

• Associate's degree or technical education, or equivalent work experience
• Less than two years of related experience
  

Schedule and Location

• Location: West Side Flats, St. Paul, Minnesota
• Work arrangement: Hybrid, with an expectation of 60% onsite
• Schedule: Monday through Friday, approximately 8:00 a.m. to 4:30 p.m.

This role requires working from a U.S Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.