Salary range is:

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

Key Responsibilities:

• Enhance and evolve our observability capabilities across Azure, AWS, and application environments, ensuring visibility, performance, and operational insights.
• Drive consistency, scalability, and operational excellence through platform standards, best practices, and automation.
• Enable engineering and machine learning teams to effectively build, deploy, and operate solutions on cloud-native platforms and services.
• Leverage Infrastructure as Code and CI/CD tools, including Terraform, Bicep, and GitHub, to streamline provisioning, deployments, and platform management.
• Design and maintain secure cloud environments that align with industry best practices and enterprise security standards.
• Foster a culture of reliability, accountability, and continuous improvement across a federated engineering organization.
• Partner closely with teams across CCC to deliver scalable solutions, solve complex challenges, and drive cross-functional initiatives.
• Mentor and guide engineers, sharing technical expertise and helping grow platform engineering capabilities across the organization.
• Participate in an on-call rotation, supporting the health, availability, and performance of critical applications and infrastructure.

Requirements:

• 7+ years of experience in DevOps, Site Reliability Engineering (SRE), Platform Engineering, or related infrastructure-focused roles.
• Proven experience designing, deploying, and operating large-scale production systems on Azure and/or AWS.
• Strong understanding of cloud infrastructure, networking, containerization, CI/CD pipelines, DNS, and modern platform engineering practices.
• Experience partnering with product engineering teams to build, support, and continuously improve production environments.
• Hands-on experience integrating and managing security tooling, including SIEM platforms, vulnerability scanners, and cloud security solutions.
• Ability to translate complex business challenges into scalable technical solutions, while clearly articulating business impact and value.
• Strong problem-solving mindset with a collaborative, solutions-oriented approach to overcoming technical challenges.
• Excellent written and verbal communication skills, with the ability to effectively communicate across technical and non-technical audiences.
• Experience implementing and managing monitoring, observability, and telemetry platforms such as Grafana, Prometheus, Datadog, or similar tools.
• Demonstrated ability to diagnose, troubleshoot, and resolve critical production issues in high-pressure situations while maintaining composure and focus.
• Passion for automation, operational excellence, reliability, and continuous improvement.
• Comfortable deploying and managing a Kubernetes based environment
• Comfortable with Helm and ArgoCD deployments

Even Better if You Have:

• Experience with scaling AI solutions on Foundry or Bedrock in production
• Hold yourself to high standards ensuring timely delivery of our CI/CD pipeline
• Exude our ambitious, collaborative, and empathetic values
• A self-starter mindset with an eagerness to solve previously unsolved problems
• The ability to effectively correspond between technical and non-technical audiences

What Success Looks Like:

• You are a highly motivated Platform Engineer who is excited to help shape and scale the foundation of our cloud infrastructure and platform capabilities.
• You take ownership from concept to execution, leading initiatives that empower engineering teams to build, deploy, and operate software with confidence.
• You have a passion for building highly scalable, reliable, and resilient systems, with a mindset focused on long-term sustainability and operational excellence.
• You enjoy establishing engineering standards, best practices, and repeatable processes that create a consistent and efficient software development lifecycle.
• You are energized by eliminating friction, improving developer productivity, and solving complex challenges that have a meaningful impact across the organization.
• You thrive in fast-paced environments where innovation, continuous improvement, and tackling previously unsolved problems are part of the daily experience.
• You are a natural collaborator who enjoys bringing together stakeholders across teams, aligning priorities, and driving solutions that achieve shared business outcomes.
• You embrace ambiguity, act with urgency, and serve as a trusted technical partner who can navigate challenges and influence outcomes across the organization.

Interview Policy & Privacy Notice:

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.