Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

The Role:

Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Phlebotomist for a Full-Time position. 

The ideal candidate will have 2-3 years experience in venipuncture, capillary collection, and specimen handling with knowledge of medical laboratory terminology and will ensure accurate and safe collection and processing of blood and other samples within our clinic and laboratory. This role is pivotal in delivering a high-quality client experience and supporting clinical operations. Excellent communication and client service is a must to be successful in this role.

What You'll Do: 

• Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients.
• Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements.
• Process and prepare samples for testing in compliance with laboratory standards and procedures.
• Prioritize and arrange daily activities based on the urgency of sample collection requests, maintaining an organized workflow within the clinic and the laboratory.
• Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff.
• Utilize effective communication to explain procedures to clients, reassuring them and addressing any concerns to facilitate a smooth and comfortable sample collection process.
• Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection.
• Escorting clients to and from waiting lounges located throughout the clinic.
• Document and maintain client and sample information within the LIS.
• Participate in ongoing education and professional development to remain current with industry standards.
• Monitor the testing add-ons list and prepare send-out samples for external testing as required.
• Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement.
• Assist in the onboarding and training of new phlebotomists.
• Participate in the competency assessments.

What You'll Need:

• Proof of Professional Liability Insurance (PLI) with MLPAO or CSMLS
• Completion of accredited training program in phlebotomy 
• MLPAO certified and asset
• CPR certification
• Knowledge of medical and laboratory terminology
• Prior experience as a Phlebotomist, preferably in a clinic setting
• Superior organization and time management skills
• Detail-oriented with a commitment to accuracy and quality in all tasks
• Problem solving skills, including the ability to identify and follow-up on issues
• Excellent interpersonal and communication skills (verbal and written) to effectively interact with clients of all ages and backgrounds
• Ability to maintain the strictest standards of safety, client privacy and confidentiality
• Ability to work efficiently in a fast-paced environment and adapt to varying client needs
• Advanced level in Microsoft 365, Teams and Outlook

This is a Full-Time position that is scheduled for 8.5-hour shifts during 6:30 am - 7:30 pm Monday through Saturday. This role reports to the Manager, Laboratory Services. 

Position Pay Range

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives. 

​Notice to Candidates: Recruitment Fraud 

Please note that Medcan will never request any form of payment from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.

If you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at recruitment@medcan.com to verify the legitimacy of the communication.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at recruitment@medcan.com.