Mission

Lead and manage the day-to-day operations of Toradex Brazil, ensuring efficient logistics, inventory management, ERP processes, facilities, and operational support for the regional team. Drive operational excellence through proactive problem solving, strong cross-functional collaboration, and alignment with Toradex global processes. Serve as a key connection between the Brazil organization and global teams, with a strong emphasis on clear and effective English communication.

Position Overview

The Operations Manager will report to the Director of Operations, Americas and work closely with Sales, Inside Sales, R&D, Finance, HR, Supply Chain, Customer Service, and global Operations teams. The role will oversee Brazil's operational and logistics activities, including importations, customs, inventory governance, D365 processes, and office facilities. The position requires a highly proactive individual who can independently identify challenges, communicate effectively in English with international teams, and drive issues through to resolution.

Roles & Responsibilities

• Communicate confidently and effectively in English, including participation in international meetings, discussions, and written correspondence.
• Manage the day-to-day operational and logistics activities for Toradex Brazil and LATAM customers.
• Coordinate importations, customs, shipments, and relationships with logistics providers.
• Own and improve inventory governance, including stock levels, availability, and inventory risk.
• Serve as the key local owner for Dynamics 365 (ERP) operational processes and coordinate resolution of system issues with global teams.
• Identify and implement process improvements that increase operational efficiency and reduce risk.
• Provide operational support to local Sales, Customer Service, and R&D teams
• Coordinate closely with global Operations, Supply Chain, Customer Service, Finance, and other departments to support Brazil's business needs.
• Ensure timely availability and movement of products, materials, and samples.
• Manage Brazil office facilities, infrastructure, supplies, maintenance, and related vendors.
• Proactively identify challenges and opportunities, taking initiative to address them ahead of time.
• Maintain strong communication and collaboration with Toradex teams across Brazil, Switzerland, the United States, and other global locations.
• Ensure Brazil operational processes remain aligned with global Toradex policies and objectives.

Outcomes

• Drive continuous improvement in operational efficiency and productivity at Toradex Brazil.
• Establish effective and reliable processes for logistics, inventory, D365, and facilities management.
• Ensure operational issues are proactively identified, communicated, and resolved.
• Maintain appropriate inventory levels and minimize unnecessary inventory risk.
• Provide strong operational support to Sales, R&D, and other Brazil teams.
• Build strong, effective collaboration between the Brazil organization and global Toradex teams.
• Consistently provide clear and effective communication in English with international stakeholders.

Competencies

• Advanced English communication skills, written and spoken
• Available to work Hybrid from Toradex Office in Campinas/SP.
• Business fluency of spoken and written English with strong interpersonal and communication skills.
• Ability to anticipate challenges and opportunities, taking initiative to address them ahead of time.
• Strong ERP knowledge, preferably Microsoft Dynamics 365.
• Strong organizational, analytical, and problem-solving skills.
• Experience with logistics, inventory management, importation, or supply chain operations.
• Ability to work effectively across different departments, countries, and time zones.
• Ability to manage multiple priorities effectively.
• Strong ownership and accountability for assigned responsibilities.
• Excellent interpersonal and interdepartmental communication skills.
• Ability to develop and execute initiatives that align with wider global company goals.
• Willingness to challenge existing processes and decisions when necessary to improve operational efficiency and reduce risk.

What do we offer

• An agile and intercultural work environment
• Working with latest IoT computer technology in an international environment
• Participation in defining processes and your working environment
• Contemporary employment conditions, modern office space and a flexible working environment
• Opportunities for your personal development
• Meal allowance (flash card)
• Health and dental care
• Flexible working hours
• Parking space
• Anniversary day off

Disclaimer: This is not a temporary role. It is a long-term, full-time opportunity.