External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Assists with the execution of Face to Face events, including but not limited to logistics, invitation lists, registration sites, printed and mailed materials, reservations, ticket packets, nametags, and seating.
• Provides onsite event support, including assistance with setup, registration, nametags, vendor management, guest experience, and event strike.
• Manages post-event logistics, including unpacking and replenishing event materials, routing invoices, arranging debrief meetings.
• Assists with creating and maintaining detailed event documentation, including run-of-show schedules, production notes, and contact lists.
• Provides operational and logistical support for all event planning phases - pre-event preparation, onsite execution, and post-event wrap-up.
• Maintains an inventory of event templates and materials, ensuring they are up-to-date and easily accessible.
• In partnership with the Events Director, designs and implements an on-campus student activation plan.
• Leads support of volunteer activation, cultivation, and appreciation.
• In partnership with the Events Director, creates, implements and manages Campus Ambassador program opportunity for the Wake Forest Fellows.
• Manage volunteers on-site on event days.
• Creates and manages team project calendar and project tactical timelines.
• Cultivates and maintains strong relationships with vendors and volunteers, ensuring a reliable network of resources.
• Maintains composure and professionalism under pressure.
• Maintains confidentiality pertaining to information contained in Face to Face data systems and records.
• Supports team projects and departmental initiatives as needed.
• Have high standards for your work and are proud to contribute to a mission-driven organization.
• Gets excited about the prospect of joining a team that is making a difference in people’s lives every day.

Required Education, Knowledge, Skills, and Abilities:

• High school diploma with a minimum of three years of related experience in an appropriate discipline.
• Proficiency in Microsoft Office Software (Word, PowerPoint, and Excel) and Google Applications.
• Excellent time management skills and ability to handle concurrent assignments and changing priorities as circumstances dictate; ability to be willing and nimble.
• Self-starter; ability to think independently and anticipate next steps.
• Ability to work successfully in teams and under your own initiative.
• Ability to engage professionally with individuals at every level of an organization, both internally and externally, including high-net-worth individuals.
• Excellent interpersonal and communication skills, both verbal and written, with a broad range of internal and external constituents.
• Superior judgment and a strong work ethic.
• Comfortable being part of a team that largely works behind the scenes.
• Ability to learn and use the Advancement database (Blackbaud) and OnBase document imaging system; develop/refine skills as needed.
• Ability to research and organize information and data with accuracy and attention to detail.
• Strong service orientation; must delight in providing excellent customer service.
• Able to solve problems and think on your feet.
• Ability to analyze and interpret policy and procedural guidelines.
• Ability to answer moderately complex questions and proactively seek additional information to perform assigned duties.
• Respect for the dignity and abilities of all people.
• Ability to work some evenings and weekends.
• Ability to travel as needed to provide onsite event support. Should be able to meet the requirements of the University’s automobile insurance.

Preferred Education, Knowledge, Skills, and Abilities:

• Bachelor’s degree preferred.
• Previous experience in event management, logistics coordination, or an academic (higher education fundraising) environment.
• Familiarity with donor databases, event tools, and related software systems.

Accountabilities:

• Responsible for own work.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. Remaining in a stationary position, often standing or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Medium work that includes moving objects up to 50 pounds. No adverse environmental conditions expected; however, may need to execute events in outdoor elements such as precipitation and wind..

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Additional Job Description

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.