Accountabilities:

• Design, build, and maintain Power BI dashboards, reports, and semantic models for customer insights, including NPS reporting
• Develop and optimize complex DAX measures and calculations (e.g., calculated NPS and rolling 12-month averages) to support advanced analytics and reporting
• Partner with Strategy Market Research stakeholders to translate business requirements, metrics, KPIs, and analyses into scalable, well-structured Power BI solutions
• Ensure data accuracy, performance optimization, and usability across dashboards
• Manage Power BI datasets, refresh schedules, and access/security controls
• Document data models, calculations, and dashboard logic for long-term maintainability
• Work independently to prioritize tasks, manage timelines, and deliver high-quality outputs
• Support ad hoc analysis and iterative dashboard enhancements as business needs evolve

Qualifications

• Bachelor's degree holder.
• 4+ years of experience developing solutions in Power BI
• Strong expertise in DAX, including complex measures, time intelligence, and optimization
• Experience building robust, complex data models and working with large or complex datasets
• Strong oral and written communication skills in English
• Ability to work independently with minimal supervision
• Strong analytical and problem-solving skills
• Experience partnering directly with business or insights stakeholders
• Experience supporting customer insights, market research, or analytics teams
• Familiarity with SQL and data transformations (e.g., Power Query / M)
• Experience working with survey or research data
• Experience designing dashboards for executive audiences
• Knowledge of data governance and best practices for BI environments
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
• Must be willing to work a US Eastern Time schedule (8:00 AM – 4:00 PM ET)

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