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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

We’re looking for a thorough, agile administrative assistant to support three executives. This role requires excellent priority management skills and exceptional adaptability to operate in a dynamic, fast-moving work environment. 

You’ll report jointly to three Senior Directors (Programming, News and Current Affairs; Library & Archives; Journalistic Policies). Additionally, you will need to establish and maintain good working relationships with various people reporting to the Executive Director, as well as with other internal and external contacts.

Key tasks:

• Manage a highly dynamic calendar including frequent meetings and constant changes depending on evolving situations.
• Sort and follow up emails based on priorities.
• Manage timesheets.
• Prepare reports and format presentations.
• Organize division meetings and follow up files.
• Plan team support meetings.

• Manage day-to-day administration, including subscriptions, stationery, expense reports, credit cards and procurement (purchase orders).
• Manage the inbox for audience complaints (filing, archiving and closely monitoring the complaints dashboard).
• Draft replies to complaints based on templates and manage multiple replies.

• Monitor projects, including reviewing Journalistic Standards and Practices and preparing agendas.
• Communicate with stakeholders (complainants, Ombudsman, Press Council).
• Conduct documentary research and produce verbatims of distributed content.
• Organize ethics training.
• Organize travel for managers.

This role requires full-time on-site presence.

Qualifications/skills:

• Independent, thorough and meticulous.
• Ability to handle a multitude of tasks with a high level of accuracy.
• Excellent priority management and ability to work in an environment characterized by a constant sense of urgency.
• Ability to draft clear, professional communications.
• Proficiency with Google Workspace, databases and management tools.

What you bring:

• Community college diploma in office technology, communications or the equivalent.
• At least three (3) years’ wide-ranging executive-level administrative support experience.
• Ability to communicate easily in French and English (spoken and written) is an asset
• Strong knowledge of Microsoft Office (Word, Excel and PowerPoint) and Google Workspace (Gmail, Calendar, Drive) applications.
• Ability to stay up to date with various software and IT systems that are continuously evolving.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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