About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

SimplePractice is looking for a Senior Performance Copywriter, Paid Media who lives at the intersection of high-level brand storytelling and high-velocity social execution.

You aren’t just a writer; you’re a concept engine. You understand that in today’s landscape, a "great" ad isn’t just grammatically correct—it’s thumb-stopping, platform-native, and strategically undeniable. You will partner closely with our Paid Media team and Art Directors to turn complex product features into human-centric, high-converting video and social content.

This role is for a seasoned writer who has a strong creative POV, thrives on autonomy, and knows how to build creative systems that scale.

Responsibilities

• Concept at scale: Generate a high-volume of distinct, conceptual hooks and scripts for every brief, moving quickly from ideation to execution.
• Write for the scroll: Craft high-performing scripts for TikTok, Meta, and YouTube that feel native to each platform.
• Own the set: Provide script direction on-set during video shoots to ensure the tone, pacing, and energy are captured perfectly.
• Rapid creative iteration: Use performance data as a springboard to pitch out-of-the-box creative tests that challenge the status quo.
• Manage the production lifecycle: Partner with video editors and motion designers to oversee the post-production of your concepts.
• Audit & Iterate: Regularly review creative performance with the Paid Media team to identify "winners" and rapidly script 2.0 and 3.0 versions.
• Stay socially fluent: Maintain a deep understanding of current social trends, audio hooks, and visual formats to keep our ads feeling fresh.
• Simplify the complex: Humanize our SaaS platform by translating technical features into simple, resonant "a-ha" moments for clinicians.

Desired Skills & Experience

• Experienced – You have 8+ years of performance marketing or creative strategy experience (in-house or agency), with a heavy concentration in paid social and digital video.
• Platform-native – You have an instinctive grasp of the visual and verbal languages that drive engagement across fragmented social feeds.
• Autonomous & proactive – Ambiguity doesn't slow you down; you take full ownership of projects and can navigate tight deadlines with minimal hand-holding.
• Data-informed – You’re a natural performance thinker who views metrics as a spark for big ideas, not a ceiling on creativity.
• High-velocity – You thrive in fast-paced environments and take pride in maintaining a high bar for quality even when outputting a large volume of scripts.
• Collaborative – Your default mode is a tight Art + Copy + Stakeholder partnership where ideas are built in lockstep.
• Forward-thinking – You’re excited to co-pilot creative ideation with AI tools and willing to test bold or unconventional approaches.
• A portfolio showcasing high-performing social campaigns, video scripts, and conceptual brand work.
• Proven experience in performance creative—you can speak to how your creative choices influenced specific business outcomes.
• Experience on-set at video productions (directing experience is a major plus).
• Exceptional self-editing skills, with a focus on brevity and punchiness.

#LI-Remote

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We’re seeking a Senior Copywriter, Web to join our Creative team. You are a writer with a deep understanding of User Experience, recognizing that on the web, words are a functional part of the interface. Reporting to the Associate Creative Director, you will act as a bridge between Marketing and Product, ensuring a seamless user journey from the first marketing touchpoint to the logged-in experience.

You don’t just fill boxes with copy; you help define the information architecture and user flow. Whether you’re crafting a high-conversion landing page or a complex product modal, you ensure the experience is intuitive, accessible, and human.

Responsibilities

• Write high-impact copy across the web ecosystem, from top-of-funnel marketing pages to product-adjacent surfaces and lifecycle touchpoints.
• Partner with Web Art Directors to select the best UI patterns (e.g., tooltips vs. dedicated pages) to deliver information with minimal cognitive load.
• Embed in the 2-week sprint cycle, contributing to planning and reviews to ensure content is integrated into the design process from the start.
• Craft testable copy that drives growth while accounting for various user states (e.g., logged-in vs. logged-out) and conditional logic.
• Translate complex health-tech functionality into approachable, practitioner-friendly language that emphasizes user value over technical features.
• Partner with Art Directors to present work to stakeholders, clearly articulating the "why" behind copy and layout decisions.
• Contribute to a scalable web content system and iterate on copy based on performance data and user feedback.

Desired Skills & Experience

• 8+ years of experience in web copywriting or content design, specifically within SaaS, tech, or healthcare.
• Hybrid UX/Marketing DNA – A proven ability to balance brand storytelling with UX principles.
• Figma literacy – Comfort working directly within design files to collaborate on layouts and copy in real-time.
• Strategic thinking – Experience advocating for the user journey while meeting aggressive business and growth KPIs.
• Agile proficiency – Experience working in fast-moving, test-and-learn environments where iteration is the norm.
• Systems fluency – Familiarity with working within established brand frameworks and design systems to maintain a single source of truth.
• Portfolio – A strong showcase of work that demonstrates how your copy solved specific user problems and drove measurable business results.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We’re building our enterprise business from the ground up and this role will help define how we go to market. You will partner closely with Product Marketing, who owns enterprise positioning and core narrative development, while you bring that strategy to life through high-impact programs, channels, and experiences.

As Senior Manager, Enterprise Marketing, you will be the channel marketing lead for our enterprise segment, working directly with the GM of Enterprise and Senior Manager, PMM to translate strategy into high-impact programs. This is a zero-to-one role: you’ll help shape the narrative, build the playbook, and execute the highest-leverage initiatives to reach and convert executive buyers across payer organizations, health plans, and strategic partners. You are accountable for bringing enterprise strategy to life in market, through programs, experiences, and assets that reach and influence executive buyers.

This is a highly autonomous role for a builder who thrives in ambiguity, knows how to prioritize ruthlessly, and can both think strategically and execute end-to-end. You will focus on the highest-impact opportunities, not try to do everything.

Responsibilities

• Partner with the GM of Enterprise and Senior Manager, PMM to define go-to-market priorities and identify the highest-leverage marketing opportunities
• Build and execute campaigns geared towards payers, employers, health care delivery systems, and partner ecosystems.
• Translate product positioning (developed by Product Marketing) into a focused, channel-level marketing strategy
• Make clear tradeoffs on where to invest (events, campaigns, thought leadership, press etc.) based on impact rather than volume
• Design and execute high-impact marketing programs that engage and influence enterprise buyers
• Bring enterprise strategy to life through events, campaigns, and targeted experiences
• Ensure all programs are cohesive, high-quality, and aligned to core messaging
• Partner with Product Marketing to bring enterprise positioning and core collateral to life across channels and programs
• Adapt core narratives and assets for specific use cases (events, campaigns, executive audiences, etc.)
• Ensure messaging is applied consistently and effectively across all enterprise touchpoints
• Own the strategy and execution for enterprise events, including industry conferences and executive-level experiences (e.g., dinners, roundtables)
• Identify where we should show up and why, balancing visibility, access, and ROI
• Develop compelling event narratives and materials that resonate with senior buyers
• Partner with the web team to stand up enterprise-focused landing pages
• Own messaging and structure to ensure clarity and relevance for enterprise audiences
• Serve as the primary interface between Enterprise and the broader marketing organization (Creative, Lifecycle, Paid, Web, Product Marketing, Events, Community)
• Drive alignment and execution across teams, often navigating competing priorities and limited bandwidth
• Advocate for enterprise needs while working collaboratively to get work done

Desired Skills & Experience

• 7+ years of experience in B2B enterprise marketing, with direct experience marketing to payer organizations, health plans, or similar enterprise healthcare buyers (required)
• Experience operating in early-stage, zero-to-one, or new segment build environments (e.g., first or second marketer supporting a new business line)
• Proven ability to independently build and execute marketing programs in ambiguous environments
• Strong strategic thinking paired with a bias for action—you can define the plan and execute it yourself
• Exceptional writing and storytelling skills, especially for executive audiences
• Experience partnering closely with sales, partnerships, or business development teams
• Ability to influence without authority and navigate cross-functional organizations with constrained resources

Benefits

We offer a competitive benefits program including:

Medical, dental, vision, life & disability insurance
401(k) plan with company match
Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
Mental health resources
Paid parental leave & Backup Care
Tuition reimbursement
Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We are looking for a motivated HubSpot Administrator to join our GTM team. In this role, you will be the primary architect of the HubSpot environment, responsible for translating sales leadership’s vision into functional workflows and intuitive interfaces.

You will work in close lockstep with our LCM Team to ensure that the data pipelines they build are effectively surfaced for our sales team. Your goal is to reduce rep friction, accelerate deal velocity, and maintain a pristine CRM environment that mirrors our broader GTM strategy.

Responsibilities

• CRM Governance & UX: Act as the primary admin for HubSpot Sales Hub, ensuring the platform is configured to support a high-volume inbound lead engine and a growing "Group Sales" motion.
• Lifecycle Partnership: Collaborate weekly with the LCM Team to ensure marketing-generated leads and product signals are accurately tracked through the HubSpot lifecycle.
• Workflow & Sequence Automation: Design and optimize automated sales sequences and internal notifications to improve lead response time and conversion.
• Lead Scoring & Routing: Architect and build advanced lead scoring and lead routing logic to ensure the right reps are matched with the right leads at the right time.
• Sales Ops Collaboration: Work together with Sales Ops to enable and build customized reporting that provides actionable insights into sales performance and pipeline health.
• Outbound & Upsell Motion: Lead the technical implementation and optimization of a new outbound sales motion and upsell strategies.
• Field-Level Insights: Build and maintain real-time dashboards for sales activity and pipeline health, providing the "feedback loop" that helps Marketing audit top-of-funnel performance.
• Standardization: Create and maintain documentation for CRM processes to ensure 100% confidence in sales numbers and attribution metrics.

Desired Skills & Experience

• 5+ years of HubSpot Administration: Proven track record of managing HubSpot at scale, specifically within a B2B SaaS or PLG environment.
• Outbound Motion Building: Demonstrated experience building and scaling outbound and upsell motions from the ground up.
• Scoring & Routing Architect: Deep experience building and managing lead scoring models and complex lead routing architectures.
• Platform Power User: Deep expertise in HubSpot custom objects, advanced workflows, and complex revenue reporting.
• Cross-Functional Collaborator: Experience working with technical Martech and Sales Ops teams to translate data requirements into rep-facing CRM features and reports.
• Enablement Mindset: You enjoy training sales teams and simplifying complex technical processes into easy-to-follow sales workflows.
• Inbound Velocity Specialist: Experience managing high-volume lead flows and ensuring no lead is left behind due to technical friction.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

Our Culture

At SimplePractice, we think big, we take simplicity seriously, we come as we are, we act with humility, and we are built on trust. We are committed to fostering a culture of high performance and strong accountability and seek out the personalities and talents that have the potential to make us a stronger community of builders and problem solvers.

The Role

SimplePractice is seeking a Full-Stack Engineer with expert knowledge in Ruby on Rails and heavy Backend experience to help us roll-out the multitude of features and service improvements we have planned.

About You

• You are a passionate, talented engineer, willing to push the limits of existing technology and create the best possible user experience
• You work on the front-end and heavier emphasis on the backend to develop new features from start to finish, including design of architecture, coding, and testing
• You are delighted by good design and bring that taste to your front-end work
• You love building products that help thousands of customers in their day to day life

Responsibilities

• Building out the next generation practice management platform
• Collaborating with our Product team to help understand customer needs, troubleshoot potential problems and define upcoming features
• Write clean, efficient well-tested code that improves our code base in meaningful ways
• Help diagnose problems and architecting solutions

Desired Skills & Experience

• You have 5+ years experience with Ruby on Rails development
• BS in Computer Science, or a related technical field
• Solid experience in at least one modern JavaScript Framework specifically Ember.js or React.js and the ecosystem around those frameworks
• Experience in reporting and analytics
• Designed and implemented large, scalable web applications and have an appreciation for clean, elegant and simple code
• Experience taking Rails apps from idea to shipped to production
• Understands the value and nuances of Test Driven Development
• Solid communication & collaboration skills
• Comfortable working with remote teams, using Pivotaltracker/Github/Slack/Hangouts to collaborate

Bonus Points

• Solid understanding of web application security and best practices
• Working knowledge of managing MySQL/Postgres/Redis/NGINX
• Confident working with production environments to help troubleshoot problems
• Experience with Linux, preferable CentOS/RHEL
• Infrastructure management via Chef
• Experience with compliance standards PCI/HIPAA

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match & employee stock purchase plan (ESPP)
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us 

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

This is a hands-on role on a small, fast-moving team where you’ll help design, deliver, and evolve learning programs across the organization.

You’ll partner closely on newly formed and existing programs while also contributing to upcoming ones, supporting everything from needs assessment and design to delivery and iteration. Over time, you’ll take on increasing ownership of our core learning offerings.

This position blends learning design, program partnership, and facilitation, and is ideal for someone who enjoys and excels at building, thrives in a high-energy, active role, and is excited to grow in their role, increasing scope and complexity as we evolve. 

We move quickly, wear multiple hats, and genuinely enjoy the work we do. If you’re energized by rolling up your sleeves and making an impact, we’re excited to talk with you. 

Responsibilities

• Partner on L&D Programs

• Partner on the design, delivery, and evolution of programs across the employee lifecycle (onboarding, manager development, compliance, skill building)

• Autonomously lead an end-to-end curriculum and learning design process from intake, through curriculum authoring through full development

• Support needs assessment, solution design, and program execution alongside Talent Development team members

• Build strong relationships with stakeholders and SMEs and contribute to identifying learning needs

• Design & Build Learning Experiences

• Design and develop engaging multi-modal learning experiences using tools like Sana Create, Sana Live, Articulate Rise, and/or Storyline. Previous experience in video production and audio editing is preferred but not required. 

• Apply instructional design and adult learning principles in practical, learner-centered ways

• Leverage AI tools to accelerate and enhance content creation; stay curious about emerging approaches

• Iterate quickly based on feedback and evolving needs

• Facilitate & Deliver Learning

• Co-facilitate virtual and in-person sessions across a variety of programs and audiences, with ability to fully own facilitation of a set of learning offerings over time

• Create engaging, inclusive learning environments that encourage participation

• Adapt delivery style in real time based on audience needs

• Contribute to the L&D Function

• Help build and improve how L&D operates as the team grows

• Explore how AI can support and scale learning across the organization

• Jump in where needed; we’re a small team and support each other

Desired Skills & Experience 

• Experience & Background

• 3-5 years of experience in Learning & Development, with exposure to supporting or owning programs

• Experience designing and delivering learning experiences (e.g., onboarding, manager training, compliance, skill building). Please be prepared to submit a portfolio or website of sample work. 

• Hands-on experience building courseware in Articulate Rise and/or Storyline; video production, animation or other media production skills a plus

• Experience facilitating live sessions (virtual and/or in-person)

• Skills & Strengths

• Strong instructional design and learning experience design skills

• Ability to move from a problem or need to a clear learning approach (with guidance as needed)

• Strong facilitation and communication skills

• Curiosity about AI and how it can enhance learning and L&D work

• Ability to translate complex topics into clear, practical learning experiences

• Strong follow-through and attention to detail

• Ways of Working

• Self-starter who takes initiative and follows through

• High energy and willingness to roll up your sleeves

• Comfortable with ambiguity; roles and responsibilities may evolve

• Creative and iterative: You test ideas and adapt quickly

• Collaborative and team-oriented; You contribute wherever needed and support others

• Eager to learn and grow into greater ownership over time

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us 

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We are seeking a strategic and proactive Procurement Manager to transform our procurement function from an operational administrative unit into a proactive strategic partner. Reporting directly to the VP, Controller, this role will lead all global procurement activities including for our technology, cloud, and professional services spend.

The ideal candidate is a strategic thinker who excels at high-stakes negotiation, spend optimization, and sophisticated contract management. You will be responsible for ensuring our vendor infrastructure scales efficiently alongside our growth while protecting the company’s bottom line and legal interests.

Responsibilities

• Strategic Sourcing & Footprint Optimization: Conduct regular "footprint reviews" to audit and consolidate our vendor base, identifying redundancies to eliminate SaaS and service provider "sprawl".
• High-Stakes Negotiation: Own end-to-end negotiations for business points, leveraging industry benchmarks to secure favorable pricing,  structures, and favorable SLAs/MSAs.
• Lifecycle Management: Proactively manage the full vendor lifecycle and renewal calendar, triggering renegotiations or consolidations 90–120 days in advance of expiration.
• Spend Intelligence & Reporting: Identify hidden costs, seat underutilization, and shadow IT to report on cost avoidance, footprint reduction, and forecasted vendor ROI.
• Cross-Functional Collaboration: Partner with Engineering, IT, Product, Finance, and Legal to understand stakeholder requirements and translate them into effective, compliant sourcing solutions.
• Process & Compliance: Design and continuously improve procurement policies and controls, ensuring alignment with internal financial standards and vendor risk assessments.
• System Ownership: Manage procurement-related platforms and contract lifecycle management tools to maintain accurate records of spend and contracts.

Desired Skills & Experience

• Education: Bachelor’s degree in Business, Finance, Supply Chain, or a related field.
• Experience: 7+ years of experience in procurement, sourcing, or vendor management, preferably within a tech or SaaS environment.
• Negotiation Expertise: Proven track record of negotiating enterprise SaaS and Cloud Infrastructure contracts where you successfully moved the needle on custom terms.
• Consolidation Skills: Demonstrated experience rationalizing vendor footprints and successfully merging or eliminating redundant services in a complex environment.
• Market Intel: Deep familiarity with current market pricing for major SaaS categories and subscription-based pricing models.
• Communication: Excellent analytical, communication, and negotiation skills with a "business partner" mindset.
• Preferred: Experience in high-growth startups and professional certifications (e.g., CPSM, CIPS) are highly desirable, experience using Zip.

Base Compensation Range

$108,000 - $135,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We are looking for a Senior Manager, Strategic Health Analytics to help establish a new analytics function focused on supporting payer and employer conversations with rigorous, evidence-based analysis. This is a hands-on leadership role for senior analytics professionals who can operate credibly in customer-facing settings, deliver end-to-end clear and convincing analysis, while helping shape the direction, standards, and long-term structure of this area over time.

The ideal candidate brings strong expertise in the US healthcare ecosystem, especially the payer and provider domain, along with deep analytical and statistical capability. We are looking for someone with strong analytical judgment, research instincts, scientific rigor, leadership skills and the ability to move fluidly between data analysis, narrative development, and strategic partnership.

Responsibilities

• Act as a senior thought partner to customers, partners, and internal stakeholders by translating core business questions into clear, data-driven answers
• Lead end-to-end analytical work, from framing ambiguous questions to delivering clear narratives, presentations, and recommendations tailored to executive, customer, and partner audiences to support decision-making and external credibility
• Identify repeatable questions and turn them into scalable reports, models, and self-serve analytics
• Identify opportunities to proactively generate insights that support market positioning, thought leadership, and strategic growth efforts
• Build and lead a strategic health analytics function. Establish the standards, working model, and long-term direction for the team
• Partner with Data Engineering and adjacent analytics teams to improve data foundations, definitions, and repeatable workflows in support of this work
• Mentor analysts and help raise the bar for rigor, curiosity, and communication

Desired Skills & Experience

• 10+ years of progressive experience in data analytics, data science and/or outcome research with at least 2 years of people management experience
• Strong expertise in the US healthcare landscape, especially the payer and provider space
• Proven ability to operate credibly in customer-facing, partner-facing, or executive-facing settings
• Strong analytical foundation, with the ability to frame ambiguous question to structured analytical approach, clear hypothesis and develop clear, convincing narrative grounded in data
• Excellent communication skills, including the ability to explain complex findings clearly to non-technical, executive, and external audiences
• Strong SQL skills and experience working with large, complex, real-world datasets
• Experience with analytical and BI tools such as Tableau, Looker or similar
• Strong experience with at least one scripting language. Python or R preferred
• Experience mentoring others and helping grow a team, function, or new area of work over time

Bonus Points

• Healthcare consulting background with proven experience in leading end-to-end client engagement 
• Experience supporting network strategy, outcomes analysis or health economics
• Experience with value-based care model is a plus
• Experience helping stand up a new analytical capability, function, or strategic area of work
• Advanced degree in statistics, biostatistics, economics, epidemiology, public health, health services research, or a related field

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match & employee stock purchase plan (ESPP)
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

For years, the healthcare industry has relied on Managed Service Organizations (MSOs) as a workaround for a fragmented provider landscape. While intended to streamline coordination, this "middleman" model has introduced significant friction—driving up patient costs, increasing administrative overhead, and stripping away the clinician autonomy essential for high-quality care. By funneling independent practitioners into rigid institutional frameworks, these models often compromise the clinical judgment and therapeutic relationships that drive outcomes, ultimately resulting in higher costs and lower provider satisfaction across the ecosystem.

SimpleConnect is our answer to this efficiency challenge, serving as a neutral infrastructure layer that directly connects payers, health systems, and employers with our network of over 250,000 independent practitioners. By leveraging SimplePractice’s position as the primary system of record for the nation's largest community of private clinicians, SimpleConnect enables enterprise partners to achieve the access and data transparency they need for compliance and ROI without intermediating care. The result is a more connected healthcare ecosystem where payers gain scalable network insights, practitioners maintain their independence, and patients receive better access to evidence-based care.

We are looking for an experienced Senior Manager, Product Marketing to drive strategic commercialization efforts around SimpleConnect. In this highly visible and highly influential position, you will lead multiple impactful initiatives contributing to both short term and long term company goals. You’ll own end-to-end product marketing from foundational learning efforts that build confidence in the opportunity we are pursuing through go-to-market and post-launch, meeting critical business metrics that produce in-fiscal year business growth. This is an exciting chance to join a critical team within the organization with direct impact to the highest business priorities.

Responsibilities

• Own Enterprise Go-To-Market Strategy
  • Develop and lead a holistic, audience-centric product marketing strategy for Enterprise, in collaboration with the GM of Enterprise, spanning acquisition, activation, adoption, retention, and expansion.
  • Define segment-specific positioning, messaging, and value propositions that reflect the complexity of ecosystem dynamics and efficiency. 
  • Serve as the internal expert and advocate for the Enterprise audiences, grounding strategy in customer insight, data, and market understanding.
• Drive Product Launches & Commercialization
  • Drive conviction behind new products and services for SimpleConnect in partnership with cross-functional teams, most notably Product. Use insights and product data to inform and influence roadmap decisions.
  • Lead go-to-market strategy and execution for SimpleConnect products, integrations, and initiatives.
  • Translate product integrations and capabilities into clear, compelling stories for both the healthcare industry and clinicians that drive education, adoption, and value realization.
  • Accountable for setting KPIs and driving business outcomes for major product launches.
• Own Core Sales & Marketing Narrative and Collateral
  • Own the development of enterprise sales and marketing collateral, including executive presentations, core decks, and foundational assets.
  • Translate positioning and messaging into clear, compelling narratives tailored to payer, employer, and health plan audiences.
  • Establish a consistent voice and story across all enterprise-facing materials.
  • Partner with Enterprise Marketing and Creative to ensure assets are effectively adapted and deployed across channels and programs.
• Drive Adoption & Retention
  • Design lifecycle strategy and messaging frameworks in partnership with Lifecycle Marketing that support ongoing education and engagement with clinicians beyond initial conversion.
  • Create messaging and programs across email, in-product, content, community, and paid channels that are aligned to group practice needs and maturity stages.
  • Use customer insights and performance data to iterate on messaging, programs, and GTM approaches.
• Act As Internal Enterprise Advocate
  • Leverage the appropriate learning strategies, including qualitative and quantitative consumer research to drive conviction in and optimization of initiatives.
  • Champion data-backed decision-making, using varied sources of data to make strategic recommendations to the organization, focused on reaching business goals.
  • Influence efficient execution across teams, acting as the ‘connective tissue’ that links our product innovation with marketing teams.
  • Build strong relationships with internal cross-functional partners including Product, Market Research, Finance, Analytics, Channel and Performance Marketing, as well as outside agencies and partners.
• What Makes This Role Unique
  • Zero-to-one ownership: You’ll define how we bring our Enterprise initiatives to market
  • High visibility: As the dedicated Product Marketing lead, you’ll work directly with the GM of Enterprise and shape a critical growth area
  • Builder mentality required: You’ll create the playbook, not inherit one

Desired Skills & Experience

• BA/BS required, MBA preferred
• 6-10 years of B2B enterprise product marketing and/or go to market experience with direct experience marketing to payer organizations, health plans, or similar enterprise healthcare buyers (required)
• Self-starter who sees ambiguity as an opportunity and problem solver who is excited for the challenge and willing to roll up their sleeves to overcome obstacles in creative ways.
• Refined ability to develop clear and compelling value propositions, messaging, merchandising and pricing strategies for new products and services.
• Excellent verbal, written, visual and interpersonal communication skills. Able to distill and communicate complex concepts into a narrative for both the industry and customers
• Analytical and data-forward thinker, with clear experience of using varied and sometimes imperfect data sources to size opportunities, create robust business cases, influence in-year revenue targets, and make recommendations for business growth.
• Experience leading without influence and forming strong interpersonal relationships with cross-functional teams across Product, Market Research, Marketing, Design, Analytics and Finance to meet learning and business objectives.
• Proven ability to independently build and execute multiple projects simultaneously to deliver results
• Ability to ‘manage up’ to direct manager and leadership, clearly communicating project progress and blockers when help is needed.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We’re looking for a Strategic Customer Success Manager to partner with SimplePractice’s biller customers—organizations that manage billing across multiple provider clients—and drive long-term outcomes through executive alignment, strategic planning, and enterprise-scale success.

At SimplePractice, Strategic Customer Success Managers operate as trusted advisors to senior clinical, operational, and executive stakeholders. This role requires deep expertise in healthcare technology, strong executive presence, and the ability to navigate complex, multi-stakeholder environments.

Strategic Customer Success Managers own the post-sale experience for high-impact accounts and are accountable for retention, strategic adoption, customer health, and long-term value realization. This role goes beyond adoption to focus on transformation, scalability, and sustained partnership.

Responsibilities

Own Strategic Customer Partnerships

• Serve as the primary strategic partner for the company’s most valuable customers
• Build and sustain trusted relationships across executive, clinical, operational, and financial stakeholders
• Serve as the primary strategic partner for the company’s most valuable customers
• Develop and execute multi-quarter account strategies aligned to executive-level business objectives
• Map and navigate complex stakeholder ecosystems to drive alignment and influence decision-making
• Develop a deep understanding of customer business objectives, success metrics, and organizational complexity, including workflows that span multiple client accounts
• Identify growth, retention, and risk signals across enterprise customer environments
• Proactively manage renewal exposure and lead enterprise-level risk mitigation efforts

Drive Enterprise-Scale Outcomes

• Architect and operationalize multi-quarter success strategies aligned to executive business priorities
• Lead executive business reviews (EBRs) and facilitate forward-looking strategic planning with senior stakeholders
• Influence enterprise-wide adoption, change management, and scaling strategies across complex organizations
• Anticipate and mitigate enterprise-level risk, renewal exposure, and competitive threats

Internal Leadership & Customer Advocacy

• Act as the voice of strategic customers internally
• Influence product direction, roadmap prioritization, and cross-functional initiatives
• Partner with senior leaders to align enterprise customer needs with company strategy

Operational Excellence

• Maintain detailed documentation on customer goals, risks, and outcomes
• Balance retention objectives with long-term partnership health across complex enterprise accounts
• Continuously improve enterprise success processes and frameworks

Desired Skills & Experience

• 6+ years of experience in Customer Success or Account Management managing enterprise or strategic accounts
• Deep experience in health tech, EHRs, insurance or healthcare SaaS
• Experience working with technology platforms Notion, Slack, Gong and ChurnZero or similar
• Proven executive presence and ability to influence senior stakeholders
• Experience managing complex, multi-location or multi-stakeholder organizations
• Strong strategic thinking, judgment, and autonomy

Bonus Points

• You are empathetic, curious, and customer-focused
• You enjoy solving complex problems and building long-term relationships
• You are proactive, organized, and accountable for outcomes
• You are comfortable balancing structure with ambiguity

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At SimplePractice we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this role.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We are seeking a technical, growth-minded Senior Data Analyst to lead the data strategy for our acquisition and channel marketing efforts. Reporting through the Marketing organization, you will be the analytical architect behind our top-of-funnel engine.

Your mission is to optimize how we find and convert new users across paid and organic channels. You will own the Demand Model, drive the strategy for marketing attribution, and leverage cutting-edge AI tools to accelerate our marketing efficiency. While our Data Science team focuses on R&D for core predictive models, you will be responsible for the experimental validation and implementation of those insights into our channel strategies.

Responsibilities

• Demand Modeling & Forecasting: Own and evolve the Demand Model to predict new customer growth and ARR based on shifting media spend and channel performance.
• Channel Performance Optimization: Drive deep-dive analyses into channel-specific performance (Google Ads, Meta, etc.), identifying opportunities to improve ROAS, CAC, and LTV:CAC ratios.
• Attribution Strategy: Architect and maintain the logic for marketing attribution, moving beyond simple correlation to determine which touchpoints truly drive incremental growth.
• Experimental Rigor: Lead the design, execution, and statistical analysis of A/B tests across marketing landing pages and acquisition funnels to optimize conversion rates.
• AI-First Workflow: Actively use and experiment with AI tools (e.g., Claude Code, Cursor, n8n) to automate insights, build agentic workflows, and maintain a "developer-lite" approach to data tasks.
• Predictive Model Implementation: Partner with Data Science to operationalize model outputs—such as propensity scores or Next Best Action (NBA) frameworks—into actionable "nudges" and experiments within our marketing channels.
• Data Stewardship: Act as the primary steward for acquisition data quality, identifying tracking gaps in the top-of-funnel and partnering with Engineering to ensure event accuracy across the MarTech stack.
• Dual-Platform Reporting: Maintain a high-fidelity "Source of Truth" in Mixpanel and Tableau, ensuring that growth metrics are consistent and trusted across the leadership team.

Desired Skills & Experience

• Experience: 8+ years of experience in data analysis, with a heavy focus on growth marketing, performance marketing, or acquisition analytics in a SaaS environment.
• Modern Technical Stack: Expert-level SQL and Python skills, with significant experience working in Snowflake, DBT, and Tableau.
• Marketing Data Savvy: Proven experience handling semi-structured API data (JSON) from marketing platforms and managing the lifecycle from ingestion to consumption.
• Developer-Lite Mindset: Comfortable using Git/GitHub and modern AI-coding environments (e.g., Cursor) to write production-adjacent Python code and automate data workflows.
• AI Proficiency: You are an early adopter of AI tools with experience leveraging LLMs and automation platforms to enhance your analytical throughput.
• Experimental Expertise: Strong background in experimental design, hypothesis testing, and causal inference models in a fast-paced environment.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us 

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We are seeking a highly analytical and motivated Senior Finance Analyst to join our dynamic Finance team. This is a critical role that will directly support investment decision making and capital allocation across the business. The ideal candidate will bring strong experience in ROI analysis, Opex and headcount modeling, and product finance, with a passion for translating strategic initiatives into clear financial tradeoffs and actionable recommendations.

This role will partner closely with Product, Engineering, and functional leaders to ensure the company is investing efficiently and scaling sustainably.

Responsibilities

• Financial Modeling & Investment Analysis
• Develop and maintain ROI-driven financial models to support key strategic initiatives, including product and platform investments, future launches, and incremental headcount. 
• Support annual planning, forecasting, and long-range planning with a focus on cost structure, operating leverage, and spend efficiency
• Product Finance & Performance Insights:
• Track and analyze key metrics for strategic product initiatives, including cost to serve, unit economics, and margin drivers at the product or initiative level
• Partner with Product and Engineering teams to provide financial input into roadmap prioritization, sequencing decisions, and investment tradeoffs
• Provide scenario-based analysis to quantify the financial impact of technology, tooling, and architectural decisions
• Business Partnering: Collaborate closely with cross-functional teams including Product, Engineering, and Customer Success to understand their financial impact and provide financial guidance for forecasting and modeling.
• Scenario Planning & Ad-Hoc Analysis: Develop and analyze various financial scenarios to assess potential outcomes and risks. Conduct ad-hoc financial analysis to support strategic projects.
• External Communication Support: Assist in the preparation of investor materials, presentations, and analyses for external discussions as needed.

Desired Skills & Experience

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related quantitative field. Master's degree or CFA a plus.
• Experience: 5+ years of progressive experience in product finance, corporate finance, investment banking, private equity, or management consulting, with a strong preference for experience within a SaaS or technology company.
• SaaS Expertise: Deep understanding of key SaaS metrics, revenue recognition (ASC 606), and the drivers of value in a subscription-based business model.
• Financial Modeling Prowess: Expert-level proficiency in financial modeling (Excel or Google Sheets) with a proven ability to build robust, scalable, and dynamic models from scratch.
• Analytical Skills: Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into clear, concise, and actionable insights.
• Communication: Excellent written and verbal communication skills, with the ability to present complex financial information clearly and persuasively to diverse audiences, including senior leadership.
• Business Acumen: Strong business acumen and a strategic mindset, with the ability to understand the broader business context and how financial decisions impact overall company performance.
• Tools: Proficiency with financial planning and analysis (FP&A) software (e.g., Anaplan, Adaptive Insights, Hyperion, Vena Solutions) and business intelligence (BI) tools (e.g., Tableau, Looker, Power BI) is a plus.
• Attention to Detail: Meticulous attention to detail and a commitment to accuracy.
• Proactive & Self-Starter: Ability to work independently, manage multiple priorities, and thrive in a fast-paced, high-growth environment.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us 

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

With a focus on Compensation, as a Lead Total Rewards Analyst, you'll play a pivotal role in shaping how SimplePractice attracts, rewards, and retains top talent across the organization. 

This is a hands-on role for a strategic builder who is energized by solving total rewards challenges through data, creativity, and technology. You'll identify opportunities to build scalable AI solutions that make our total rewards function faster, more accurate, and more impactful.

If you're someone who takes ownership, thinks like a builder, and wants to help shape the future of total rewards at a mission-driven company, this role is for you.

Responsibilities

Compensation:

• Support the strategy, design, analysis, and administration of compensation programs (base salary, bonus, equity), including equity administration
• Comfortable experimenting with, and piloting AI tools to streamline compensation modeling, scenario planning, and pay equity analyses, proactively identify opportunities to build scalable AI-powered solutions that reduce manual work across the total rewards function
• Comfortably lead training initiatives for diverse audiences on SimplePractice's compensation philosophy, equity programs, and related processes
• Conduct market benchmarking using survey data (e.g., Radford, Mercer) to ensure competitiveness across all total rewards programs 
• Assist in the annual compensation cycle with the goal of eventually leading the full cycle end-to-end
• Maintain job architecture, leveling frameworks, and salary ranges; partner with People Business Partners on offer recommendations, pay decisions, and equity grant recommendations

Benefits:

• Support administration and evaluation of assigned benefits programs
• Assist with analyses of select benefit program utilization and cost trends, applying data modeling and AI-assisted analytics to surface insights and inform program improvements
• Partner with vendors and internal stakeholders to ensure smooth operations

Analytics & Reporting:

• Build and maintain dashboards and reports on compensation, equity, and benefits metrics
• Design and deploy AI-assisted reporting tools and automated workflows to improve speed and accuracy of total rewards insights
• Ensure data accuracy across HRIS and other HR-interfacing applications, using automation to reduce data integrity risks

Desired Skills & Experience 

• 6+ years of experience in total rewards, with a strong emphasis on compensation and equity
• Hands-on experience with equity compensation administration
• Demonstrated experience using AI tools to drive efficiency in total rewards workflows and a track record of building or championing AI-powered solutions (not just using them)
• Experience managing total rewards functions within Workday, including compensation and equity modules
• Excellent verbal and written communication skills, with the ability to convey technical total rewards information to multiple stakeholders
• Proven ability to manage assigned projects and effectively collaborate across functions, including Finance, Legal, and People teams

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

SimplePractice is seeking a technical, growth-minded Senior Data Analyst to own the data strategy for the "First Mile" of the customer journey. Reporting through the Marketing organization, you will be the analytical engine driving our first 90-day experience.

Your mission is to work with Product and Marketing by optimizing how new users discover, adopt, and habituate to our platform. You will manage our library of High-Value Actions (HVAs), refine our onboarding health scores, and leverage cutting-edge AI tools to accelerate customer "time-to-value."

Responsibilities:

• Own the Onboarding Lifecycle: Drive the data strategy for the first 90 days of the customer journey, identifying friction points and opportunities for growth across both in-app and out-of-app touchpoints.
• Manage & Evolve HVAs: Lead the continuous development of our High-Value Actions. You will track these metrics and statistically validate new behaviors that correlate with long-term retention.
• Operationalize Predictive Models: Partner with our Data Science team to analyze and take advantage of our "Next Best Action" model. You will turn model outputs into actionable "nudges" and experiments.
• Refine Engagement Scoring: Enhance our existing onboarding and engagement scores, developing more nuanced views of customer health that signal when a user is thriving or at risk of stalling.
• Omnichannel Experimentation & Incrementality: Partner equally with Product and Marketing teams to design and analyze A/B tests across the product UI (Appcues) and marketing channels (Iterable). You will move beyond simple correlation to determine which touchpoints truly drive incremental growth.
• AI-First Workflow: Actively use and experiment with AI tools (e.g., Claude Code, Cursor, n8n) to automate insights, build agentic workflows, and maintain a "developer-lite" approach to data tasks.
• Dual-Platform Reporting & Enablement: Maintain a high-fidelity "Source of Truth" in Mixpanel and Tableau. You will also drive data literacy by training these teams to navigate these tools independently for day-to-day insights.
• Data Stewardship: Act as the primary steward for onboarding data quality; proactively identifying tracking gaps in the 90-day funnel and partnering with Engineering to ensure event accuracy.

Desired Skills & Experience

• 8+ years of experience in data analysis, with a heavy focus on product analytics, growth marketing, or customer lifecycle management in a SaaS environment.
• Modern Technical Stack: Expert-level SQL and Python skills, with significant experience working in Snowflake and Tableau.
• Product Analytics Expertise: Deep hands-on experience with Mixpanel to analyze user behavior, conversion funnels, and retention cohorts.
• Developer-Lite Mindset: Comfortable using Git/GitHub and modern AI-coding environments (e.g., Cursor) to write production-adjacent Python code and automate data workflows.
• AI Proficiency: You are an early adopter of AI tools. You have experience leveraging LLMs and automation platforms (e.g., n8n, Claude) to enhance your analytical throughput.
• Experimental Rigor: Proven track record of designing, executing, and interpreting A/B tests and causal inference models in a fast-paced environment.

Preferred:

• Master’s degree in a quantitative field (Data Science, Statistics, Mathematics, etc.).
• Experience with Iterable (Marketing Automation) and Appcues (In-app engagement).
• Experience building or maintaining "Health Scores" or "Propensity Models" for early-stage users.
• Experience working alongside Data Scientists to deploy and test predictive models (e.g., Propensity or Next-Best-Action models).
• Background in a high-growth B2B or Prosumer SaaS company.
• Experience with performance marketing teams, GTM functions, and acquisition strategies
• Familiarity with modern data science workflows, including version control and MLOps.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

The Program Management & Operations team mission: We empower SimplePractice teams to deliver world class clinician, client and payor experiences by driving effective and efficient execution while simultaneously cultivating an environment of high performance, collaboration and creativity.

Our Senior Program Managers are independent, creative, and ambitious. They love solving problems which involve a diverse set of teams. Our Senior Program Managers know how to motivate team members to drive cross-organizational initiatives forward, delving into details as necessary and delegating responsibly. They have a proven track record of thought leadership with a bias towards continuous improvement.    

We are looking for the right person to lead programs, provide analytic, planning and operations creation and oversight; all while providing the best end to end and most inclusive experience for our clients, customers and payors. If you have a hunger to make a difference, want to improve access to quality care and equip our health and wellness practitioners with the tools they need to thrive; we want you to join our team.

Responsibilities

• Drive planning and execution of multiple programs while working with teams across SimplePractice
• Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
• Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data
• Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
• Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
• Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
• Scope, define, implement and maintain a planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results
• Develop and implement systems, frameworks, and operating mechanisms to optimize our organization's performance and efficiency

Desired Skills & Experience

• Proven ability to drive and own multiple tasks and large cross functional programs simultaneously 
• Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement 
• Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
• Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
• Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques 
• Comfort with ambiguity and ability to navigate dynamic program scopes 
• Passion for working across teams to drive high level solutions and resolve issues
• Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
• Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels 
• 6-8 years of Program Management experience in a professional technology organization required
• PMP (Project Management Professional) certification preferred

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We are seeking a strategic and execution-oriented Lifecycle Marketing Manager to join our team with a dedicated focus on Adoption and Retention. In this high-impact IC role, you will be responsible for the end-to-end execution of multi-channel strategies designed to move users from initial conversion to long-term advocacy. You will own key programs including seasonal campaigns, event-based marketing, and critical adoption and expansion initiatives.

The ideal candidate is a proactive self-starter who thrives in a collaborative environment and has a proven track record of using Email, In-Product Messaging (IPM), SMS, and Push notifications to drive measurable behavioral change.

Responsibilities

• Master the Journey: Map and manage the end-to-end buyer journey specifically for paid users, identifying key milestones for feature adoption, expansion, and long-term retention.
• Omnichannel Optimization: Build and maintain sophisticated automated flows across Email, IPM, SMS, and Push to support ongoing product initiatives and new feature launches.
• Streamline Communications: Conduct ongoing audits of automated flows to consolidate messaging and reduce "communication noise," ensuring every touchpoint provides clear, high-signal value.
• Newsletter Strategy: Own the end-to-end execution of the monthly customer newsletter, transforming it into a high-engagement vehicle for product education and community updates.
• Event & Campaign Lead: Partner with Integrated Marketing to provide full lifecycle support for major events, webinars, and seasonal campaigns, managing the funnel from promotion to post-event nurture.
• Strategic Alignment: Translate high-level marketing goals into tactical lifecycle plans that drive measurable event attendance, product stickiness, and consistent brand voice for all paid-user comms.
• Test & Learn: Maintain a rigorous A/B testing roadmap for messaging, cadence, and channel mix (Email vs. IPM) to constantly improve funnel efficiency and reduce churn.
• Performance & QA: Track the health of the paid user base to influence expansion plays and churn mitigation, while maintaining technical excellence and "zero-fail" campaign execution.

Desired Skills & Experience

• Experience: 4–6+ years in Lifecycle, CRM, or Growth Marketing, with a deep focus on post-purchase/retention journeys in a SaaS or subscription environment.
• Technical Proficiency: Advanced hands-on experience with marketing automation platforms (e.g., Iterable, Braze) and in-product messaging tools (e.g., Appcues, Pendo).
• Journey Mapping: A sophisticated understanding of the customer lifecycle and the ability to visualize and execute complex branching logic in automated flows.
• Multi-Channel Proficiency: Proven ability to orchestrate complex campaigns across Email, SMS, Push, and In-App channels.
• Analytical Expertise: Strong knowledge of performance metrics and experience using data tools (e.g. Tableau, Mixpanel, or Looker) to inform strategy.
• Strategic & Tactical Balance: You can architect a lifecycle roadmap but are also comfortable diving into the tools to build workflows and troubleshoot technical triggers.
• Collaborative Spirit: Exceptional project management skills with a proven ability to support cross-functional teams in a fast-paced environment.
• AI Acuity: Familiarity with modern AI tools to enhance campaign speed-to-market and personalization is a plus.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

The Program Management and Operations team mission: We empower SimplePractice teams to deliver world class clinician, client and payor experiences by driving effective and efficient execution while simultaneously cultivating an environment of high performance, collaboration and creativity.

Our Lead Program Managers are independent, creative, and ambitious. They love solving problems which involve a diverse set of teams. Our Lead Program Managers know how to motivate team members to drive cross-organizational initiatives forward, delving into details as necessary and delegating responsibly.  They have a proven track record of thought leadership with a bias towards continuous improvement.    

We are looking for the right person to lead programs, provide analytic, planning and operations creation and oversight; all while providing the best end to end and most inclusive experience for our clients, customers and payors. If you have a hunger to make a difference, want to improve access to quality care and equip our health and wellness practitioners with the tools they need to thrive; we want you to join our team.

Responsibilities

• Drive planning and execution of multiple technical programs while working with teams across SimplePractice
• Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
• Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data
• Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
• Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
• Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
• Scope, define, implement and maintain a planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results.
• Develop and implement systems, frameworks, and operating mechanisms to optimize our organization's performance and efficiency

Desired Skills & Experience

• Proven ability to drive and own multiple tasks and large cross functional programs simultaneously 
• Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement 
• Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
• Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
• Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques 
• Comfort with ambiguity and ability to navigate dynamic program scopes 
• Passion for working across teams to drive high level solutions and resolve issues
• Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
• Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels 
• 10+ years of Program Management experience in a professional technology organization required
• PMP (Project Management Professional) certification preferred

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

Our Culture

At SimplePractice, we think big, we take simplicity seriously, we come as we are, we act with humility, and we are built on trust. We are committed to fostering a culture of high performance and strong accountability and seek out the personalities and talents that have the potential to make us a stronger community of builders and problem solvers.

The Role

This is a hybrid technical leadership and people management role. You'll lead a team of engineers, write code yourself, make architectural decisions, and own the delivery of foundational infrastructure that every application team at SimplePractice depends on.

Responsibilities

What you'll do in your first 6 months:

• Lead the architectural design for how we scale our data layer — evaluate approaches, make the hard tradeoff decisions, and build the proof of concept that validates the path forward
• Ship the first event-driven integration end-to-end — reliable publishing, a pre-computed read model, and a real application team consuming it
• Write code. Review code. Debug production issues. The problems are too important for anyone to be purely a coordinator
• Establish golden paths — documented, tested patterns that make it easy for application teams to build on the platform without needing to coordinate with us
• Partner with application teams hands-on during early integrations — we believe in working alongside our first customers, not handing them documentation and walking away
• Run weekly office hours where any engineering squad can bring platform questions

What you'll do ongoing:

• Own the technical direction of the platform — make the hard calls on build vs. buy, when to invest in abstraction vs. when to ship the pragmatic thing
• Manage, mentor, and grow your engineers — with potential to expand the team based on scope and delivery
• Design and run quarterly developer experience check-ins to measure whether we're actually making engineers' lives easier
• Represent the platform team in cross-functional discussions, incident response, and architectural reviews

Desired Skills & Experience

We care more about what you've done and how you think than where you went to school or what's on your resume. If you've built the systems described below — even if your path to getting there was unconventional — we want to talk.

You've built or operated distributed data systems.

• You've worked with database sharding, replication, or horizontal scaling in production.
• You understand the tradeoffs between consistency and availability, and you've made real decisions about things like shard key selection, cross-shard queries, or zero-downtime data migration
• MySQL/Aurora experience is a plus but not required — the principles transfer

You've designed or contributed to event-driven architectures.

• You've worked with message brokers (Kafka, RabbitMQ, Kinesis, or similar), built event publishing patterns, or designed consumers that handle idempotency and failure gracefully
• You understand why "at-least-once" delivery means you need to think about duplicate processing

You've led small, high-impact teams. 

• You've managed 2-5 engineers and been responsible for both their technical output and their growth
• You know how to create clarity when the team is small enough that every person's contribution is visible and every gap is felt
• You've done this while still writing meaningful code yourself

You think in systems, not just components. 

• You see the database, the event broker, the application layer, and the team dynamics as parts of one system. When something breaks, your instinct is to understand why it broke — not just to fix the symptom

You communicate clearly to technical and non-technical audiences. 

• You can explain to a product manager why sharding takes 6 months and to a staff engineer why you chose a composite key over UUIDs
• You write well
• You present the problem, not just the solution

Bonus Points

• Experience with Ruby on Rails at scale
• Experience with AWS infrastructure (Aurora, MSK/Kafka, EKS)
• Healthcare or HIPAA-regulated environment experience
• Experience building platform teams or internal developer tools

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match & employee stock purchase plan (ESPP)
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We’re looking for a Strategic Customer Success Manager to partner with SimplePractice’s largest and most strategic customers and drive long-term outcomes through executive alignment, strategic planning, and enterprise-scale success.

At SimplePractice, Strategic Customer Success Managers operate as trusted advisors to senior clinical, operational, and executive stakeholders. This role requires deep expertise in healthcare technology, strong executive presence, and the ability to navigate complex, multi-stakeholder environments.

Strategic Customer Success Managers own the post-sale experience for high-impact accounts and are accountable for retention, strategic adoption, customer health, and long-term value realization. This role goes beyond adoption to focus on transformation, scalability, and sustained partnership.

Responsibilities

Own Strategic Customer Partnerships

• Serve as the primary strategic partner for the company’s most valuable customers
• Build and sustain trusted relationships across executive, clinical, operational, and financial stakeholders
• Serve as the primary strategic partner for the company’s most valuable customers
• Develop and execute multi-quarter account strategies aligned to executive-level business objectives
• Map and navigate complex stakeholder ecosystems to drive alignment and influence decision-making
• Develop a deep understanding of customer business objectives, success metrics, and organizational complexity
• Identify growth, retention, and risk signals across enterprise customer environments
• Proactively manage renewal exposure and lead enterprise-level risk mitigation efforts

Drive Enterprise-Scale Outcomes

• Architect and operationalize multi-quarter success strategies aligned to executive business priorities
• Lead executive business reviews (EBRs) and facilitate forward-looking strategic planning with senior stakeholders
• Influence enterprise-wide adoption, change management, and scaling strategies across complex organizations
• Anticipate and mitigate enterprise-level risk, renewal exposure, and competitive threats

Internal Leadership & Customer Advocacy

• Act as the voice of strategic customers internally
• Influence product direction, roadmap prioritization, and cross-functional initiatives
• Partner with senior leaders to align enterprise customer needs with company strategy

Operational Excellence

• Maintain detailed documentation on customer goals, risks, and outcomes
• Balance retention objectives with long-term partnership health across complex enterprise accounts
• Continuously improve enterprise success processes and frameworks

Desired Skills & Experience

• 6+ years of experience in Customer Success or Account Management managing enterprise or strategic accounts
• Deep experience in health tech, EHRs, insurance or healthcare SaaS
• Experience working with technology platforms Notion, Slack, Gong and ChurnZero or similar
• Proven executive presence and ability to influence senior stakeholders
• Experience managing complex, multi-location or multi-stakeholder organizations
• Strong strategic thinking, judgment, and autonomy

Bonus Points

• You're highly empathetic, patient, and really love helping people
• You have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone
• You're self-managing and self-motivating, can organize in a multitasking environment, and can adjust priorities as needed
• A plus if you have past experience working with Zendesk or in SAAS companies

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At SimplePractice we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this role.

Base Compensation Range

$88,000-112,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We're seeking a highly technical Senior Product Manager to lead the development and execution of our insurance platform's integration strategy and technical product initiatives. This role combines deep product thinking with technical expertise to build a scalable insurance platform that powers all of our insurance product offerings.

Responsibilities  

• Own the product roadmap for our insurance platform's integration infrastructure and partner ecosystem
• Collaborate with engineering teams to define technical requirements, architecture decisions, and implementation approaches
• Lead the development of integration frameworks that enable seamless connections with clearinghouses, payers, and other 3rd party solutions
• Define and maintain API standards, documentation, and integration patterns
• Understand the partnership landscape and lead build/ buy decisions along with other internal teams
• Manage relationships with vendors and internal stakeholders
• Develop metrics and KPIs to measure integration success, platform stability, and business performance
• Manage technical debt and platform scalability considerations

Desired Skills & Experience 

• 5+ years of product management, technical program management, or product owner experience, with at least 3 years focusing on technical products or platform development
• Strong background in API development, systems integration, and platform architecture
• Deep understanding of REST APIs and willingness to learn technologies specific to the insurance ecosystem
• Strong technical acumen and ability to communicate complex concepts to various stakeholders
• Experience managing external vendors
• Technical writing and documentation expertise
• Project management and organization

Bonus Points 

• Experience working with insurance clearinghouses or insurance technology

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

SimplePractice is looking for an experienced Principal Product Manager to drive discovery, validation and incubation for new product ideas in support of clinicians and practice owners. This role will drive the product vision, adoption, and commercialization of new products, including new group practice offerings.

Responsibilities

• Develop comprehensive viewpoint on marketplace (strategic integrations and partnerships)
• Develop strategic point of view on the BH practice ecosystem, identifying key strategic integrations and partnership opportunities that will drive growth and market differentiation
• Define build/ buy/ partner framework for product gaps and opportunities
• Contribute to and assist in the M&A strategy by identifying potential acquisitions or strategic investments
• Define the needs and priorities of Group practices, serving as the internal SME and evangelist of Group needs
• Conduct deep market research, translating qualitative and quantitative insights to inform a clear product roadmap
• Champion the Group practices' perspective across the Product Leadership Team, ensuring that their needs are at the forefront of all product development initiatives
• Drive alignment and facilitate a seamless process to ensure teams are building scalable and impactful solutions specifically for Groups
• Collaborate closely with Product Marketing to define and execute a successful launch strategy for new group practice offerings
• Partner with CS to drive account management / quarterly review with large accounts
• Apply a rigorous, data-driven approach to product validation, leveraging prototypes, pilot programs, and customer feedback to de-risk new ventures

Desired Skills & Experience

• Proven experience incubating and driving the product vision for new offerings, from discovery and validation to adoption and commercialization
• Customer obsessed product leader with demonstrated track record of using quantitative and qualitative insights to drive roadmap
• Ability to understand the broader market landscape and identify opportunities for growth and differentiation
• A data-driven mindset, comfortable using metrics to inform decisions and demonstrate value
• Experience with agile development methodologies
• 10+ years of product development experience 
• Exceptional communication and collaboration skills. You can inspire and motivate cross-functional teams to achieve ambitious goals
• A passionate advocate for your product with an infectious enthusiasm for building something truly remarkable to surprise and delight customers
• Experience in the SaaS industry is a plus

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

The Role

We're looking for a Senior Data Engineer to help lead the evolution of our data stack—from pipelines to platform. In this role, you'll build the infrastructure that powers everything from product intelligence to financial reporting and self-serve analytics in product

Our customers are clinicians in small to mid-sized private practices, and the data you shape will directly help them run more efficient, effective businesses. By enabling accessible insights—from no-show trends to client engagement—you’ll give practitioners the tools to make smarter, faster decisions about how they manage care.

Internally, your work will fuel everything from executive reporting and revenue forecasting to product analytics and AI evaluation loops. You’ll collaborate across Data Analytics, ML, Product, and Engineering teams to build scalable, reliable systems that make data a first-class product at SimplePractice.

Responsibilities

• Partner with Product, Analytics and Engineering to build scalable systems that help unlock the value of data from a wide range of sources such as backend databases, event streams, and marketing platforms
• Lead technical vision and architecture with holistic point of view on both short-term and long-term horizons 
• Work with analytics to create company wide alignment through standardized metrics across the company
• Work with Product and Engineering teams to support internal use cases such as financial reporting, product analytics and operational metrics
• Enable external use cases like customer-facing dashboard, self-serve analytics, and next best action in product 
• Manage the complete data stack from ingestion through data consumption
• Build tools to increase transparency in reporting company wide business outcomes
• Work with DevOps to deploy and maintain data solutions leveraging cloud data technologies, preferably in AWS
• Help define data quality and data security framework to measure and monitor data quality across the enterprise. Define and promote data engineering best practice

Desired Skills & Experience

• Education & Experience
  • BS/MS in Engineering, Computer Science, Mathematics, or related field
  • 7+ years in Data or Analytics Engineering
  • Strong problem-solving and communication skills; comfortable in fast-paced, cross-functional environments
• Data Engineering & Pipelines
  • Enterprise architecture and enterprise data architecture (data modeling and enterprise dimensional modeling)
  • Expert in SQL and data modeling (relational, dimensional, semantic)
  • Proven experience in data warehouse design, implementation, and maintenance (Snowflake)
  • Hands-on with DBT for modular, testable transformations
  • Experience with orchestration and ingestion tools: Airflow, Prefect, Airbyte, Fivetran, Kafka
  • Familiar with ELT, schema-on-read, DAGs, and performance optimization
• Cloud & Infrastructure
  • Experience with AWS (S3, RDS, Redshift, etc.)
  • Familiar with Terraform, Docker, and containerized workflows (bonus)
  • Skilled in handling structured, semi-structured (e.g., JSON), and columnar formats (e.g., Parquet, ORC)
• Analytics & Enablement
  • Experience building and supporting semantic layers for self-serve analytics
  • Proficient with BI tools like Looker, Tableau, or Sisense
  • Comfortable standardizing metrics and enabling trusted, consistent access to data
• Programming & Scripting
  • Proficient in Python and Unix/Linux scripting
  • Comfortable working with APIs (e.g., using curl)

Bonus Points

• AWS DevOps - Terraform, Kubernetes, Docker
• Project & Change Management skills especially experience working in an Agile (SCRUM, Kanban) environment/team focusing on sprint by sprint deliveries
• Real-time ETL - Kafka streaming, AWS Kinesis

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.