About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

The Program Management & Operations team mission: We empower SimplePractice teams to deliver world class clinician, client and payor experiences by driving effective and efficient execution while simultaneously cultivating an environment of high performance, collaboration and creativity.

Our Senior Program Managers are independent, creative, and ambitious. They love solving problems which involve a diverse set of teams. Our Senior Program Managers know how to motivate team members to drive cross-organizational initiatives forward, delving into details as necessary and delegating responsibly. They have a proven track record of thought leadership with a bias towards continuous improvement.    

We are looking for the right person to lead programs, provide analytic, planning and operations creation and oversight; all while providing the best end to end and most inclusive experience for our clients, customers and payors. If you have a hunger to make a difference, want to improve access to quality care and equip our health and wellness practitioners with the tools they need to thrive; we want you to join our team.

Responsibilities

• Drive planning and execution of multiple programs while working with teams across SimplePractice
• Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
• Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data
• Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
• Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
• Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
• Scope, define, implement and maintain a planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results
• Develop and implement systems, frameworks, and operating mechanisms to optimize our organization's performance and efficiency

Desired Skills & Experience

• Proven ability to drive and own multiple tasks and large cross functional programs simultaneously 
• Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement 
• Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
• Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
• Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques 
• Comfort with ambiguity and ability to navigate dynamic program scopes 
• Passion for working across teams to drive high level solutions and resolve issues
• Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
• Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels 
• 6-8 years of Program Management experience in a professional technology organization required
• PMP (Project Management Professional) certification preferred

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

The Program Management and Operations team mission: We empower SimplePractice teams to deliver world class clinician, client and payor experiences by driving effective and efficient execution while simultaneously cultivating an environment of high performance, collaboration and creativity.

Our Lead Program Managers are independent, creative, and ambitious. They love solving problems which involve a diverse set of teams. Our Lead Program Managers know how to motivate team members to drive cross-organizational initiatives forward, delving into details as necessary and delegating responsibly.  They have a proven track record of thought leadership with a bias towards continuous improvement.    

We are looking for the right person to lead programs, provide analytic, planning and operations creation and oversight; all while providing the best end to end and most inclusive experience for our clients, customers and payors. If you have a hunger to make a difference, want to improve access to quality care and equip our health and wellness practitioners with the tools they need to thrive; we want you to join our team.

Responsibilities

• Drive planning and execution of multiple technical programs while working with teams across SimplePractice
• Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal
• Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data
• Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes
• Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization
• Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved
• Scope, define, implement and maintain a planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results.
• Develop and implement systems, frameworks, and operating mechanisms to optimize our organization's performance and efficiency

Desired Skills & Experience

• Proven ability to drive and own multiple tasks and large cross functional programs simultaneously 
• Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement 
• Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track
• Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status
• Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques 
• Comfort with ambiguity and ability to navigate dynamic program scopes 
• Passion for working across teams to drive high level solutions and resolve issues
• Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization
• Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels 
• 10+ years of Program Management experience in a professional technology organization required
• PMP (Project Management Professional) certification preferred

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

We're seeking a highly technical Senior Product Manager to lead the development and execution of our insurance platform's integration strategy and technical product initiatives. This role combines deep product thinking with technical expertise to build a scalable insurance platform that powers all of our insurance product offerings.

Responsibilities  

• Own the product roadmap for our insurance platform's integration infrastructure and partner ecosystem
• Collaborate with engineering teams to define technical requirements, architecture decisions, and implementation approaches
• Lead the development of integration frameworks that enable seamless connections with clearinghouses, payers, and other 3rd party solutions
• Define and maintain API standards, documentation, and integration patterns
• Understand the partnership landscape and lead build/ buy decisions along with other internal teams
• Manage relationships with vendors and internal stakeholders
• Develop metrics and KPIs to measure integration success, platform stability, and business performance
• Manage technical debt and platform scalability considerations

Desired Skills & Experience 

• 5+ years of product management, technical program management, or product owner experience, with at least 3 years focusing on technical products or platform development
• Strong background in API development, systems integration, and platform architecture
• Deep understanding of REST APIs and willingness to learn technologies specific to the insurance ecosystem
• Strong technical acumen and ability to communicate complex concepts to various stakeholders
• Experience managing external vendors
• Technical writing and documentation expertise
• Project management and organization

Bonus Points 

• Experience working with insurance clearinghouses or insurance technology

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work.

The Role

SimplePractice is looking for an experienced Principal Product Manager to drive discovery, validation and incubation for new product ideas in support of clinicians and practice owners. This role will drive the product vision, adoption, and commercialization of new products, including new group practice offerings.

Responsibilities

• Develop comprehensive viewpoint on marketplace (strategic integrations and partnerships)
• Develop strategic point of view on the BH practice ecosystem, identifying key strategic integrations and partnership opportunities that will drive growth and market differentiation
• Define build/ buy/ partner framework for product gaps and opportunities
• Contribute to and assist in the M&A strategy by identifying potential acquisitions or strategic investments
• Define the needs and priorities of Group practices, serving as the internal SME and evangelist of Group needs
• Conduct deep market research, translating qualitative and quantitative insights to inform a clear product roadmap
• Champion the Group practices' perspective across the Product Leadership Team, ensuring that their needs are at the forefront of all product development initiatives
• Drive alignment and facilitate a seamless process to ensure teams are building scalable and impactful solutions specifically for Groups
• Collaborate closely with Product Marketing to define and execute a successful launch strategy for new group practice offerings
• Partner with CS to drive account management / quarterly review with large accounts
• Apply a rigorous, data-driven approach to product validation, leveraging prototypes, pilot programs, and customer feedback to de-risk new ventures

Desired Skills & Experience

• Proven experience incubating and driving the product vision for new offerings, from discovery and validation to adoption and commercialization
• Customer obsessed product leader with demonstrated track record of using quantitative and qualitative insights to drive roadmap
• Ability to understand the broader market landscape and identify opportunities for growth and differentiation
• A data-driven mindset, comfortable using metrics to inform decisions and demonstrate value
• Experience with agile development methodologies
• 10+ years of product development experience 
• Exceptional communication and collaboration skills. You can inspire and motivate cross-functional teams to achieve ambitious goals
• A passionate advocate for your product with an infectious enthusiasm for building something truly remarkable to surprise and delight customers
• Experience in the SaaS industry is a plus

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.