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Director, Customer Success

Safetyculture · Sydney

Customer Support / Success Sydney Posted May 5, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

Are you a strategic, purpose-driven leader with a track record in SaaS Customer Success? Do you challenge the status quo and empower teams to think outside of the box? Do you thrive working in a high performing and innovative environment?

Then we welcome you to join our Go-To-Market team as a Director of Customer Success for our APAC region. In this role, you will play a pivotal role in contributing to and delivering on the vision and strategy of the customer lifecycle to ensure each customer achieves their desired outcomes and maximises value in SafetyCulture’s platform.

Your commercial mindset and hands-on approach will ensure alignment to company vision and goals with a focus on driving customer retention, advocacy and expansion. With extensive SaaS CS Leadership experience, you will work closely with our Customer Experience Teams (Onboarding and Implementation, Support and Customer Operations) and partner with our cross-functional teams, in particular our Sales, Marketing, Product, Revenue Operations, and Enablement teams, to ensure that customers are at the centre of our decisions.

How you will spend your time?

Manage and lead the APAC Customer Success function, providing guidance, support and mentorship to ensure the team’s success in achieving their goals

Help the team deliver against retention and expansion targets

Help refine and execute a customer success approach that aligns with SafetyCulture’s business goals, concentrating on customer retention, expansion and advocacy

Own risk identification, risk mitigation and forecasting for the APAC Customer Success function

Monitor and track essential customer success indicators, delivering regular reports to leadership on team performance, customer health and key risk initiatives

Work closely with the global CS leaders to create and deliver a globally aligned approach and program for Customer Success, with local nuance as appropriate

Engage in close collaboration with global CS leadership, senior leadership and key stakeholders to align customer success initiatives with broader business goals and amplify our influence throughout the organisation

Inspire your team by championing resourcefulness and adaptability, guiding them to navigate through ambiguity and consistently deliver high-quality work even in challenging situations

Use data-driven insights and strong analytical skills to monitor and evaluate the team's performance and impact on customer success metrics

What we’re looking for?

Proven senior leadership experience in customer success as a CS leader of leaders

Demonstrated ability to build and scale a high-performing CS team across the APAC region

Hands on approach to leadership. Willingness to learn our product and be able to help customers directly with product

functionality when needed. Willingness to dig in and help create processes and playbooks where needed

Deep expertise in working across different customer segments and building customer success at scale; Demonstrated experience using AI to scale customer success

Strong strategic thinking and business acumen, with the ability to translate market insights into actionable customer strategies

You use data, AI, empathy and good judgement to guide your approach to solving problems

Exceptional communication, collaboration, negotiation, and presentation skills

Results-oriented mindset with a focus on driving customer value and revenue growth

Contract negotiation and revenue forecasting experience

Deep understanding of SaaS business models, customer lifecycle management, and customer success strategies

Experienced in CS and sales processes, methodologies and frameworks

Ability to thrive in a fast-paced, dynamic environment and navigate ambiguity including in a matrixed environment

Ability to participate in regular meetings with our global team members

Ability to travel to customers and our global locations

More than a job:

Equity with high growth potential, and a competitive salary

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office

Access to professional and personal training and development opportunities

Hackathons, Workshops, Lunch & Learns

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including our Shiplt global offsite

On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Sales Development Representative

Safetyculture · Sydney

Apply now

Sales / BD Sydney Posted Apr 30, 2026

As a Sales Development Representative, you will play a pivotal role in driving revenue growth by generating new business opportunities through qualifying Inbound requests. You will be responsible for qualifying Marketing generated Inbound leads, engaging with potential customers, and nurturing relationships to facilitate successful sales conversions. This role offers an exciting opportunity to collaborate closely with our sales and marketing teams to execute targeted inbound strategies and contribute to the overall success of the company.

How you will spend your time:

Be the first point of contact for potential customers seeking out information about SafetyCulture

Research and analyse target markets, industries, and key decision-makers to develop a comprehensive understanding of prospects' needs, challenges, and buying behaviours

Engage with prospects via phone, email, and other communication channels to initiate conversations, build rapport, and effectively communicate the value proposition of SafetyCulture products and solutions

Utilize CRM software (e.g., Salesforce) to track and manage prospecting activities, maintain accurate lead records, and monitor progress towards sales goals

Collaborate closely with your peers and marketing teams to develop targeted outreach campaigns, refine messaging strategies, and optimize lead generation efforts

Qualify leads based on predefined criteria and prioritize opportunities for further engagement, ensuring a steady pipeline of high-quality prospects for the sales team

About you:

6 months experience in a similar high-paced role (ideal but not necessary)

Excellent communication skills, both written and verbal

Strong interpersonal skills and the ability to build rapport quickly with prospects and colleagues

Self-motivated and results-oriented mindset, with a passion for driving business growth and exceeding targets

Familiarity with CRM software (e.g., Salesforce) and sales automation tools is a plus

Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities and challenges

Ready to apply?

Apply to Safetyculture

Safetyculture

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Project Manager - Monetisation

Safetyculture · Sydney

Apply now

Project / Program Mgmt Sydney Posted Apr 22, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

The Opportunity

This is a high-impact, execution-oriented role critical to driving commercial growth and revenue performance for our business. As a Monetisation and Pricing lead, you will take end-to-end ownership of implementing the company’s pricing, packaging, and commercial strategies, working directly to operationalise high-priority initiatives that are backed at the CEO and executive level.

You will lead the execution of major pricing and packaging transformations, including plan optimisations, hybrid, location-based models, and legacy pricing migrations.

Your primary focus will be delivering these programs on schedule, with quality, and with measurable impact on key business outcomes such as Net Dollar Retention (NDR), ARPU/ACV expansion, and conversion metrics.

This role requires a product-centric leader who can partner effectively with Product, Engineering, Data, Finance, Revenue Operations, and GTM teams to drive strategy into measurable results, refine implementation details for operational readiness, and communicate progress and impact to senior leadership.

Key Responsibilities:

Lead Implementation of Commercial Strategy: Take full end-to-end ownership of operationalising and executing the defined pricing, packaging, and commercial frameworks, including plan redesigns, model transitions (e.g., hybrid, location-based), and managing price changes on legacy products.

Drive Cross-Functional Execution: Partner with Product, Engineering, Revenue Operations, Finance/FP&A, and GTM teams to define implementation requirements, incorporate user and business needs into engineering backlogs, track execution, and forecast financial impacts of changes.

Design and Lead Pricing Experiments: Build and lead rigorous experimentation plans (pilot tests, A/B tests) to validate strategic assumptions, define success criteria, measure outcomes, and support evidence-based refinement of pricing models.

Ensure Adoption and Commercial Readiness: Coordinate rollout plans, manage go-to-market sequencing, and ensure effective adoption and compliance of updated structures by Sales, Customer Success, and Support teams through enablement, documentation, and pricing guardrails.

Provide Commercial Intelligence and Communication: Track competitive pricing, market dynamics, and customer insights to inform strategy, while synthesising complex pricing information into concise briefs for executive and senior leadership communication.

About you:

SaaS Monetisation and Experience: 6+ years in product management, monetisation, or pricing strategy within SaaS/technology, with proven execution experience in pricing experiments and commercial model implementation.

Analytical and Cross-Functional Skills: Strong analytical capabilities (data interpretation, scenario modelling; SQL a plus) and demonstrated success working effectively across Product, Engineering, Revenue Operations, Finance, and GTM teams.

Pricing Expertise and Leadership: Deep knowledge of SaaS pricing strategies (including hybrid and usage-based models), excellent communication skills, and a proven track record of leading complex cross-functional initiatives to successful execution.

At SafetyCulture, we care about people and growing the team, through:

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;

Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies;

In-house Culinary Crew serving up daily breakfast, lunch and snacks;

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy;

Table tennis, board games, gym sessions, book club, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

GTM Enablement Lead

Safetyculture · Sydney

Apply now

Uncategorized Sydney Posted Apr 15, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

How you will spend your time:

This is a hand-on-keyboard role that blends enablement strategy development with tactical execution

Improve GTM performance by ensuring our customer-facing teams have the clarity, confidence, and capability to execute

Acts as the connective tissue between SafetyCulture business departments and GTM by translating product strategies into clear, actionable narratives that ensure consistent messaging, positioning, and customer value delivery across all touchpoints

Partner with global Enablement and local GTM leadership to develop and implement an Enablement Strategy to enhance the performance of our APAC GTM team, including renewals, new, and expansion bookings.

Builds and orchestrates enablement programs that prepare sales and customer-facing roles with the right knowledge, tools and confidence to execute on new product launches, campaigns and initiatives, with a goal of shortening time to market and improving adoption.

Serves as the voice of the field and the customer back into Product, Marketing and Operations using data driven insights and intuition to refine messaging, improve product-market fit, and close gaps between strategy and execution.

Work to improve existing new hire onboarding programs to build a world-class experience for new starters, reducing time to ramp and increasing Productivity Per Rep (PPR)

Program design and delivery. Partner cross-functionally to identify, create and deliver enablement content, playbooks & collateral. Partner with the broader Revenue Operations team to integrate Sales & Customer Success best practices into automated workflows and tools

Own program management: Coordinate onboarding, training sessions, and enablement events end-to-end—from scheduling to follow-up for the APAC region

Own and manage the logistics of the APAC GTM new hire onboarding program

Run trainings for key sales enablement initiatives

Create and update training content to support ongoing sales enablement initiatives increasing Productivity Per Rep (PPR)

Drive programs and projects related to sales enablement, ensuring alignment with overall business KPIs

About you:

You’re a teacher and coach at heart and care deeply about other people’s success

You are a natural at simplifying the complex - you know how to adapt your superior communication skills to cater to different learning & communication needs

You have a knack for out of the box, strategic thinking that will keep our global teams engaged and help to develop their skills

You’re obsessed with continuous improvement; leveraging data, a strong analytical mind and your natural curiosity to identify better ways to do things

You have a proven ability to influence and change minds of those outside your span of control

You have experience planning and executing large scale events (Sales Kick-Offs, QBRs, etc)

You are an engaging and motivating public presenter, specifically with GTM teams

What you'll need:

5-7 years experience in sales or revenue enablement, in a SaaS business. A history of people leadership is a nice-to-have, and at a minimum, a desire to lead people in the future is required

Strong understanding of sales, customer success, and implementation/onboarding motions, including content, tools and common methodologies.

Experience with MEDDPICC enablement is required. Experience with Sandler and/or Force Management is a nice-to-have.

Demonstrated experience designing and executing enablement programs globally and locally

Demonstrated ability to foster a culture of curiosity and continuous learning

Proven ability to direct and manage multiple simultaneous projects under tight timelines

Experience in developing and managing sales competency models and learning paths

Proven program management and project management skills

Data-driven mindset with the ability to tie onboarding and enablement activity to business outcomes

More than a job:

Equity with high growth potential, and a competitive salary

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office

Access to professional and personal training and development opportunities

Hackathons, Workshops, Lunch & Learns

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including our Shiplt global offsite

On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Revenue Systems Specialist

Safetyculture · Sydney

Apply now

Uncategorized Sydney Posted Apr 14, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

The Role

The Revenue Systems Specialist will lead the strategy and execution of AI across GTM systems and workflows, partnering closely with Sales, Revenue Operations, and Engineering to identify high-impact opportunities for automation and smarter ways of working. In this role, they will translate business needs into scalable solutions, help prioritise AI initiatives, and support the rollout of tools that improve pipeline execution, productivity, and operational efficiency across the revenue organisation. Day to day, they will act as a bridge between technical and commercial teams, bringing structure to experimentation, aligning stakeholders, and ensuring AI efforts deliver measurable business value.

What You’ll Be Doing

Establish and own the AI roadmap across revenue systems and GTM workflows

Identify high-impact opportunities for automation, augmentation, and intelligence across the sales lifecycle

Build prioritization frameworks based on ROI, feasibility, and business value

Translate experimentation into structured, scalable execution

Improve efficiency across outreach, pipeline management, forecasting, and sales execution workflows

Act as the bridge between Sales stakeholders and Engineering partners

Partner with technical teams to deploy AI agents, automations, and workflow improvements

Build or prototype early-stage automations and AI workflows

Support rollout and adoption of solutions across revenue teams

Ensure initiatives move from concept to measurable outcomes

Align Sales, RevOps, and Engineering around shared priorities

Enable teams to adopt and benefit from AI-driven improvements

What You’ll Bring

Experience in Sales, Sales Enablement, Revenue Operations, or GTM Systems roles

Strong understanding of pipeline management, outreach workflows, and sales processes

Hands-on exposure to AI tools, agents, or workflow automations (personal experimentation strongly valued)

Demonstrated ability to translate business needs into technical/system solutions

Product-style thinking applied to internal systems and workflows

Ability to speak fluently with both Sales leaders and Engineers

Comfort operating in ambiguity and shaping a function as it evolves

Bias toward experimentation and rapid iteration

Strong structured problem-solving mindset

Experience with tools such as: Salesforce, Gong, Workflow automation platforms, AI copilots, agents, or LLM-based tooling, etc Technical & Systems Exposure (Preferred)

Formal engineering experience is not required, but technical curiosity is essential.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Customer Lifecycle Marketing Executive

Safetyculture · Sydney

Apply now

Marketing / Growth Sydney Posted Apr 7, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

As we continue to rapidly scale, we have an exciting opportunity for a Customer Lifecycle Marketing Executive in the Marketing Operations team. In this role, you will be working closely with the Customer Lifecycle Manager and Product Marketing team to increase the adoption of product features by supporting the execution of compelling and timely lifecycle comms. You will enable SafetyCulture's marketing capabilities to scale globally while driving product adoption and feature awareness. This is an opportunity to have a profound impact on one of the fastest growing technology companies in Australia.

Who you are:

You're a strong collaborator who thrives in cross-functional teams, working seamlessly with Product Marketing, Product, and Lifecycle experts to drive customer outcomes

You've got good experience with creating and launching communications at scale, with a track record of ensuring customers receive the right messages at the right time

You're an outstanding writer; you can draft content that drives positive outcomes from email and in-app campaigns

You're versatile and flexible, able to adapt your marketing tactics to different geographies, industries, personas and use cases

You don't shy away from data. You understand the importance of data-driven decisions and you're not afraid to analyse the impact of your content, build complex customer segments and provide insights on product adoption goals.

You live and breathe our values (Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action)

Desirable:

A passion for learning, working with new tech (including AI tools like Claude) and curious about improving the way we work

Experience with using Email platforms (ideally Customer.io or like-for-like platforms)

Strong communication skills, written and verbal across various platforms and with internal stakeholders to champion a better customer experience

Self-starter attitude with a growth mindset who can adapt to a fast-paced environment

Strong attention to detail and a test-and-learn mentality  Familiarity with product launch and feature adoption strategies

A keen eye for design with the ability to create impactful imagery (ideally with Figma)

Demonstrates the ability to translate technical or complex product concepts into engaging and easily digestible customer communications

Some HTML experience or a very real desire to learn

What you'll do day-to-day:

Partnering with Product Marketing to develop and execute communications strategies (email programs, webinars etc) that translate product roadmap updates, feature launches, migrations and deprecations into clear, customer-focused narratives to drive product adoption

You'll be hands-on with the tools and improving processes by leveraging AI to build, coordinate and launch product campaigns across various channels such as email, in-app, and push notifications, using best-in-class marketing technology tools

Maintaining and optimising lifecycle marketing content along the customer journey by synthesising complex solution workflows into existing programs

You'll partner with our lifecycle experts to architect strong marketing journeys on Customer.io which articulate the value of SafetyCulture's products, powering our marketing and product funnel

Analyse the performance and impact of programs on Amplitude, HEX and Tableau, identifying new opportunities and developing key insights to improve future campaigns

Supporting the broader Lifecycle team on a range of key business initiatives, including user engagement and marketing nurture programs

More than a job:

Equity with high growth potential, and a competitive salary

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office

Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including our Shiplt global offsite

On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Senior Talent Acquisition Partner (Technical)

Safetyculture · Sydney

Apply now

People / HR / Talent Sydney Posted Apr 2, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

The Senior Talent Acquisition Partner is responsible for identifying, attracting, and securing the right talent that drives business success and supports strategic workforce planning. This role ensures a seamless hiring experience while partnering with leaders to build high-performing, diverse teams aligned with the organisation’s goals and values.

How you will spend your time:

Partner with business leaders and hiring managers across all business functions (e.g., Engineering, Product, Design, Go To Market) to understand hiring needs, role requirements, and team objectives.

Own and manage the end-to-end recruitment process for Sydney based roles, from intake and sourcing through to offer.

Support global recruitment efforts in AMER, APAC, EMEA regions as needed, particularly during periods of increased hiring demand.

Build and execute effective sourcing strategies to attract top-tier, diverse talent through a mix of direct outreach, referrals, talent pools, and recruitment tools.

Provide market insights and data-driven recommendations to influence hiring decisions and workforce planning.

Ensure an excellent candidate experience through timely, transparent, and engaging communication throughout the hiring journey.

Partner with the Global TA team and People Partners to ensure consistent, inclusive hiring practices.

Maintain accurate and up-to-date data in the Applicant Tracking System (ATS), ensuring compliance with internal processes and legal/regulatory requirements.

Contribute to continuous improvement of recruitment processes, tools, and candidate pipelines to drive hiring efficiency and quality.

Act as a trusted advisor to hiring teams, providing coaching on interview best practices, feedback delivery, and candidate assessment.

About you:

5 + years proven full-cycle recruitment with strong experience recruiting engineers in a fast-paced or high-growth environment.

Strong track record of hiring in the Sydney Market, with deep understanding of talent landscapes, sourcing strategies, and regional hiring nuances.

Strong experience using LinkedIn Recruiter to source candidates.

Experience hiring in EMEA and AMER regions strongly desirable.

Experience partnering with senior stakeholders and hiring managers to influence hiring decisions, shape role requirements, and deliver strategic recruitment solutions.

Demonstrated ability to build and maintain high-quality talent pipelines, with a focus on proactive sourcing, candidate engagement, and market mapping.

Familiarity with applicant tracking systems (ATS) and recruitment tools, with an emphasis on data accuracy, reporting, and process efficiency.

More than a job:

Equity with high growth potential, and a competitive salary

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office

Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including our Shiplt global offsite

On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

GTM Engineer

Safetyculture · Sydney

Apply now

Engineering Sydney Posted Apr 2, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

This role exists to eliminate friction from the sales and customer success process by embedding deep technical and AI capability directly into the Go-to-Market (GTM) team. The GTM Engineer identifies pain points holding salespeople back, builds intelligent automations that remove manual toil, and drives meaningful AI adoption across the GTM organisation — turning Marketing Technology’s tools and ideas into things salespeople actually use every day.

Key Responsibilities

Embed within the Sales and Customer Success teams to uncover and prioritise friction points, translating real workflow pain into concrete technical solutions with measurable impact.

Design, build, and deploy automated outbound capabilities that enable the sales team to engage prospects at scale, with higher quality and less manual effort.

Drive AI adoption across the GTM team by building practical, production-ready AI powered tools and workflows that become embedded in day-to-day sales and customer success activity.

Own the technical integrations between GTM tools — including Salesforce and Redshift — ensuring salespeople have clean, timely, and actionable data without needing to go looking for it.

Build and maintain JavaScript-based automations and lightweight applications that solve specific GTM workflow problems quickly and reliably.

Establish a continuous feedback loop with the sales and customer success teams, iterating on tools based on real usage rather than assumptions.

Contribute to the Marketing Technology team’s broader GTM innovation agenda, bringing a builder’s mindset to identifying where technology and AI can change how the GTM org operates.

Required Skills & Experience

Technical Skills

Proven ability to build and deploy automation and integration solutions across enterprise GTM tech stacks, with hands-on Salesforce (CRM) experience — including custom objects, flows, APIs, and data management.

JavaScript development capability sufficient to build lightweight applications, custom integrations, and browser-based tooling that solves real GTM workflow problems.

Experience querying Amazon Redshift or a comparable cloud data warehouse to extract, transform, and surface data that powers automation logic and sales insights.

Ability to design and ship AI-powered workflows using modern large language model (LLM) APIs — particularly Anthropic’s Claude — including prompt design, tool use, and reliable production deployment.

Enough understanding of sales and customer success processes to independently identify root causes of workflow friction and scope solutions without heavy business analyst support.

Behavioural Skills

Walks into ambiguous situations and finds the real problem — listens carefully to what salespeople say is slowing them down, then digs to understand what’s actually causing it, and comes back with a clear proposal rather than more questions.

Builds for the person using it, not for themselves — measures success by whether salespeople actually adopt and rely on what they’ve built, not by the technical elegance of the solution.

Bias for action — ships working prototypes quickly, puts them in front of real users, and iterates based on feedback rather than over-engineering before launch.

Comfortable working across technical and non-technical boundaries — can discuss API design with an engineer in the morning and explain the same solution to a sales rep in the afternoon.

Curious and self-directed — actively explores new tools, models, and automation techniques, and brings ideas to the table without waiting to be pointed at the next problem.

AI Skills

Uses AI tools — including Claude — as a core part of their own development workflow, not just as a writing aid.

Can design, build, and ship production-quality AI-powered automations and features, with a working understanding of prompt engineering, context management, and failure modes in LLM-based systems.

Proactively identifies where AI can replace or augment manual GTM workflows, and builds the business case for adoption based on real usage data.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Strategic Project Lead, AI Operations

Safetyculture · Sydney

Apply now

Project / Program Mgmt Sydney Posted Apr 1, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

SafetyCulture is building its AI Operations (AI Ops) function from the ground up — a platform and enablement capability designed to transform how the company runs its business operations. This role exists to make that program land. The Strategic Project Lead is the connective tissue of the AI Ops initiative: owning the operating rhythm, driving cross-functional coordination, and ensuring the right things happen at the right time. You don’t build the technology — you make the people and program around it move.

Key Responsibilities

Own and chair the AI Ops operating cadence — including team syncs, the broader AI Adoption Group, and the AI Steering Committee; ensure the right stakeholders are engaged, pre-work lands ahead of time, and decisions are captured and actioned.

Drive cross-functional coordination across IT/Security, Platform Engineering, Business Unit (BU) Practitioners, and the Executive Leadership Team (ELT) — keeping workstreams aligned, dependencies visible, and momentum sustained; ensure documentation and key decisions are captured and accessible across the program.

Support the AI Ops Engineering Manager by helping manage program dependencies, surfacing blockers early, and escalating on their behalf so AI Ops Engineering technical delivery stays unimpeded.

Own program tracking — maintain a clear view of deliverables, priorities, and progress using project tracking tools; flag risks early and drive accountability across the team without formal authority.

Drive AI Ops reporting — coordinate fortnightly AI cost reporting, monthly Chief Financial Officer (CFO) syncs, and async adoption reporting; ensure dashboards and metrics give the ELT clear, consistent visibility on progress and spend.

Support Business Unit Practitioner engagement — work closely with engineers and practitioners embedded in Business Units (Go-to-Market, Finance, People & Culture) to keep their work visible, connected, and unblocked; identify and resolve coordination gaps between BU teams and the central AI Ops function.

Drive a regular cadence of communications across the AI Ops program, tailored to each audience to keep stakeholders informed and drive adoption; partner with the communications team to plan and execute broader organisational comms as the program scales.

Develop and execute change management plans in collaboration with Business Unit (BU) Practitioners and the People & Culture (P&C) team, ensuring people affected by new AI workflows understand what's changing and how to get the most from it.

Required Skills & Experience

Technical Skills

Proven ability to run complex, cross-functional programs in a fast-moving environment — capable of holding many moving parts without losing clarity on what matters most.

Strong project tracking and coordination skills — builds and maintains the systems that keep a program visible, not just the meeting that describes it.

Works alongside technical team members to understand and accurately represent technical concepts to non-technical stakeholders — you don’t need to have all the answers, but you need to know where to find them and how to communicate them.

Experience coordinating with and presenting to senior and executive-level stakeholders.

Behavioural Skills

Thrives in undefined problem spaces — establishes structure, clarity, and process where none yet exists without waiting for a complete brief or close direction.

Drives results, at pace: Super-organised, gets things done, enables other people get things done, quickly, tenancy & willingness to jump in and execute if they have the ability and capacity to do so.

Drives outcomes without direct authority — builds trust and momentum with cross functional partners through reliability and consistent, clear communication.

Brings solutions, not problems — when blockers surface, comes to the table with options and a point of view. • Open, direct communicator — gives and receives feedback constructively; keeps stakeholders informed even when the update is difficult.

Commercially connected — understands how their work links to company outcomes; interested in the business result, not just the process.

AI Skills

Uses AI tools fluently as a primary work instrument where it genuinely accelerates delivery — applies Claude (Cowork and/or Code) to research, drafting, coordination, and reporting tasks rather than defaulting to manual effort.

Comfortable experimenting with and iterating on AI-powered workflows to improve their own productivity, and coaching others to do the same — AI-first working is a genuine expectation for this team, not an aspiration.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Staff Cloud Security Engineer

Safetyculture · Sydney

Apply now

Security Sydney SCC : Remote (AU) Posted Mar 27, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

About the Role

As a Senior Security Engineer, you’ll shape the evolution of SafetyCulture’s cloud security foundation - automating protection, detection, and response across AWS environments serving millions of users.

You’ll partner closely with software, platform, and data engineers to uplift our security maturity and embed secure design into every layer of our platform. You’ll lead initiatives that ensure every line of code and every deployment contributes to a secure, resilient system.

About You: You’re a versatile engineer whose domain is the AWS Cloud. You understand how to architect and secure AWS-based infrastructure and have strong coding experience in Golang, NodeJS, or Python.

Security is foundational to how you build from vulnerability management and system hardening to security automation and architecture. You’re a self-starter who can take projects from idea to completion and thrive in collaborative, fast-paced environments. You bring curiosity, pragmatism, and a drive to make security scalable through elegant automation.

How you will spend your time

Embed cloud security into CI/CD pipelines, developer tooling, and infrastructure-as-code practices.

Identify and correct security misconfigurations across AWS accounts through automation and architecture improvements.

Lead assessments of networks, systems, and applications; turning findings into action and measurable posture uplift.

Build automated security controls, monitoring, and reporting systems (vulnerability management, logging, integrity, honeypots, etc.)

Mentor engineers and act as a trusted security partner across squads, influencing design and implementation decisions.

Improve observability and detection across environments, ensuring rapid response and continuous assurance.

Present security insights and outcomes across the engineering org and leadership teams.

Some experience that's nice to have

Experience working with the CrowdStrike suite of tools

Experience securing corporate IT systems such as Okta, GSuite, Kandji & InTune

Experience with configuration management tools like Terraform and Cloudformation

System administration and/or Network Engineering.

At SafetyCulture, we care about people and growing the team, through

Equity with high growth potential, and a competitive salary,

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;

Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

You’ll Also Receive Other Perks Such As

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including the annual Shiplt! global offsite

Table tennis, board games, gym sessions, book club, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Senior Application Security Engineer

Safetyculture · Sydney

Apply now

Security Sydney SCC : Remote (AU) Posted Mar 27, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

About the Role

At SafetyCulture, we build products that help millions of people work safer and smarter every day. As a Staff Application Security Engineer, you’ll ensure our platform is secure by design and secure by default.

You’ll embed security into how we build; partnering with product and engineering teams to shape secure architectures, APIs, and development practices across our cloud-native SaaS platform running on AWS.

You’ll help us scale security while maintaining high engineering velocity.

At Staff level, you will lead cross-team security initiatives such as secure-by-default patterns, major authentication migrations, and large-scale dependency risk reduction. You’ll influence architectural decisions across multiple product teams and mentor engineers across the organisation, uplifting secure coding and design practices at scale.

About You

You’re a hands-on security engineer with strong software engineering fundamentals. You understand how modern SaaS platforms are built; microservices, distributed systems, CI/CD and you know how to make them secure in practical, scalable ways.

You’re comfortable reviewing production code (we primarily use Go), leading threat modelling discussions, and guiding teams on secure patterns. You communicate clearly, think in terms of risk and impact, and enjoy working closely with engineers to make the secure path the easiest path.

How you will spend your time:

Design secure architectures and APIs in partnership with product teams.

Lead threat modelling and secure design reviews for new features and services

Embed secure SDLC practices (SAST, DAST, dependency scanning, CI/CD security controls)

Strengthen authentication, authorisation, and access control patterns

Improve supply-chain security and vulnerable dependency remediation

Review penetration tests and drive effective remediation

Provide pragmatic, risk‑based guidance to teams and stakeholders, balancing security, usability and delivery speed. (ISO 27001, SOC 2)

Skills you bring:

Experience in application or product security for internet-facing SaaS platforms, ideally cloud-native.

Strong software engineering background — able to read, reason about, and review production code (Go experience is beneficial but not required).

Hands-on experience integrating security into CI/CD pipelines and modern development practices (SAST/DAST, dependency scanning, container scanning, security gates).

Applied knowledge of web and API vulnerabilities (OWASP Top 10 and beyond) and practical mitigation strategies.

Ability to communicate security concepts clearly and collaborate effectively with product and engineering teams.

At SafetyCulture, we care about people and growing the team, through

Equity with high growth potential, and a competitive salary,

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;

Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

You’ll Also Receive Other Perks Such As

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including the annual Shiplt! global offsite

Table tennis, board games, gym sessions, book club, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Staff Application Security Engineer

Safetyculture · Sydney

Apply now

Security Sydney Posted Feb 23, 2026

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

About the Role

At SafetyCulture, we build products that help millions of people work safer and smarter every day. As a Staff Application Security Engineer, you’ll ensure our platform is secure by design and secure by default.

You’ll embed security into how we build; partnering with product and engineering teams to shape secure architectures, APIs, and development practices across our cloud-native SaaS platform running on AWS.

You’ll help us scale security while maintaining high engineering velocity.

At Staff level, you will lead cross-team security initiatives such as secure-by-default patterns, major authentication migrations, and large-scale dependency risk reduction. You’ll influence architectural decisions across multiple product teams and mentor engineers across the organisation, uplifting secure coding and design practices at scale.

About You

You’re a hands-on security engineer with strong software engineering fundamentals. You understand how modern SaaS platforms are built; microservices, distributed systems, CI/CD and you know how to make them secure in practical, scalable ways.

You’re comfortable reviewing production code (we primarily use Go), leading threat modelling discussions, and guiding teams on secure patterns. You communicate clearly, think in terms of risk and impact, and enjoy working closely with engineers to make the secure path the easiest path.

How you will spend your time

Design secure architectures and APIs in partnership with product teams.

Lead threat modelling and secure design reviews for new features and services

Embed secure SDLC practices (SAST, DAST, dependency scanning, CI/CD security controls)

Strengthen authentication, authorisation, and access control patterns

Improve supply-chain security and vulnerable dependency remediation

Review penetration tests and drive effective remediation

Provide pragmatic, risk‑based guidance to teams and stakeholders, balancing security, usability and delivery speed. (ISO 27001, SOC 2)

Skills you bring

Experience in application or product security for internet-facing SaaS platforms, ideally cloud-native.

Strong software engineering background — able to read, reason about, and review production code (Go experience is beneficial but not required).

Hands-on experience integrating security into CI/CD pipelines and modern development practices (SAST/DAST, dependency scanning, container scanning, security gates).

Applied knowledge of web and API vulnerabilities (OWASP Top 10 and beyond) and practical mitigation strategies.

Ability to communicate security concepts clearly and collaborate effectively with product and engineering teams.

At SafetyCulture, we care about people and growing the team, through

Equity with high growth potential, and a competitive salary,

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;

Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

You’ll Also Receive Other Perks Such As

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including the annual Shiplt! global offsite

Table tennis, board games, gym sessions, book club, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Senior Cloud Security Engineer

Safetyculture · Sydney

Apply now

Security Sydney Posted Nov 11, 2025

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

About the Role

As a Senior Security Engineer, you’ll shape the evolution of SafetyCulture’s cloud security foundation - automating protection, detection, and response across AWS environments serving millions of users.

You’ll partner closely with software, platform, and data engineers to uplift our security maturity and embed secure design into every layer of our platform. You’ll lead initiatives that ensure every line of code and every deployment contributes to a secure, resilient system.

About You: You’re a versatile engineer whose domain is the AWS Cloud. You understand how to architect and secure AWS-based infrastructure and have strong coding experience in Golang, NodeJS, or Python.

Security is foundational to how you build from vulnerability management and system hardening to security automation and architecture. You’re a self-starter who can take projects from idea to completion and thrive in collaborative, fast-paced environments. You bring curiosity, pragmatism, and a drive to make security scalable through elegant automation.

How you will spend your time

Embed cloud security into CI/CD pipelines, developer tooling, and infrastructure-as-code practices.

Identify and correct security misconfigurations across AWS accounts through automation and architecture improvements.

Lead assessments of networks, systems, and applications; turning findings into action and measurable posture uplift.

Build automated security controls, monitoring, and reporting systems (vulnerability management, logging, integrity, honeypots, etc.)

Mentor engineers and act as a trusted security partner across squads, influencing design and implementation decisions.

Improve observability and detection across environments, ensuring rapid response and continuous assurance.

Present security insights and outcomes across the engineering org and leadership teams.

Some experience that's nice to have

Experience working with the CrowdStrike suite of tools

Experience securing corporate IT systems such as Okta, GSuite, Kandji & InTune

Experience with configuration management tools like Terraform and Cloudformation

System administration and/or Network Engineering.

At SafetyCulture, we care about people and growing the team, through

Equity with high growth potential, and a competitive salary,

Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;

Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;

We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

You’ll Also Receive Other Perks Such As

In-house Culinary Crew serving up daily breakfast, lunch and snacks

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy

Quarterly celebrations and team events, including the annual Shiplt! global offsite

Table tennis, board games, gym sessions, book club, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

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Senior Software Engineer (Backend) - Foundations

Safetyculture · Sydney

Apply now

Backend Sydney Posted Jul 28, 2025

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

What do SafetyCulture Engineers do?

Our mission – and your opportunity — is to help solve the challenges faced in an increasingly distributed workforce. In short, to shape Engineering excellence, nurture emerging Engineering talent and build out an inclusive, high-performing interdisciplinary team.

As a Senior Software Engineer, you’ll be empowered to manage complex architectural decisions and drive change. You’ll own the delivery of practical solutions to solve real-world problems for customers, with the knowledge that what you build has an immediate positive impact.

You’ll face exciting technical challenges as we scale, and be an integral part of the engineering team. High-performing teams here own their services, and you’re trusted to build and run a system that serves hundreds of thousands of users while transforming it into a system that will serve millions of users in the near future. We empower engineers to learn new skills and use technology to solve customer problems, including initiatives in IoT, machine learning, and event-driven architecture.

This role is part of our Best Fit job match program. We have a variety of Software Engineering roles, by applying to this role will be considered for multiple roles across our engineering teams. We want to set you up for success in your role so we assess your capabilities and then match you up to the best team.

In this role you can expect to:

Design, build, and operate large-scale SaaS and cloud services, including distributed systems and data stores. Use a tech stack that includes AWS, Golang, PostgreSQL, as well as datastore designs, data warehousing, and distributed systems.

Provide technical leadership, guiding architecture, execution, and cross-functional collaboration to deliver impactful outcomes. Own feature delivery from end-to-end, including breaking down requirements with stakeholders, liaising with our product and design teams, assisting other engineers, and ensuring successful delivery

Drive high-performance team outcomes by setting rigorous engineering standards, mentoring peers, and proactively improving team practices to enhance quality, velocity, and collaboration.

Bring a user-centric mindset, even in platform-facing work, ensuring that engineering decisions ultimately drive better user experiences.

Apply a practical understanding of AI technologies, identifying opportunities to leverage machine learning or automation to enhance platform capabilities and user outcomes.

Work in a hybrid working environment, including at our HQ based in Surry Hills, Sydney

Demonstrate SafetyCulture’s values (Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action)

You may be a great fit for this role if you have some of the following:

A strong track record of engineering excellence in user management, identity, and access systems, supported by deep expertise in back-end programming languages and frameworks; prior experience with Golang is highly desirable.

Designed user and admin experiences that simplify complex access models, with a deep understanding of IAM concepts like authentication, authorisation, RBAC, SCIM, SAML, OAuth2, and OIDC, including tools and providers.

Built or scaled permission systems across distributed or multi-tenant architectures.

Applied best practices in identity security, including MFA, session management, and audit logging.

Collaborated across teams to ensure consistent identity and access patterns.

Familiarity with enterprise compliance standards like SOC 2.

What Do I Get Access To When Working at SafetyCulture?

Equity with high growth potential, and a competitive salary.

Access to professional and personal training and development opportunities.

Participation in hackathons, workshops, and lunch & learn sessions.

Community involvement, open source work, attending talks and events, and experimenting with new technologies

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

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Staff Backend Engineer

Safetyculture · Sydney

Apply now

Backend Sydney Posted Feb 27, 2025

SafetyCulture is a global technology company that is helping to transform workplaces around the world. After witnessing the tragedy of workplace incidents as a private investigator, SafetyCulture Founder Luke Anear recruited a team to help him develop a mobile solution for frontline workers. What we have created is a market-leading workplace operations platform that helps give teams the knowledge, tools, and confidence they need to meet higher standards, work safely, and improve every day.

The role
SafetyCulture's platform is used by frontline teams across some of the world's most complex organisations. The way we model permissions, manage access, and enforce security boundaries directly determines whether those organisations trust us with their most sensitive operations.

This role exists to own the technical direction of how SafetyCulture handles identity, access control, and permissions at scale — and to make that capability genuinely best-in-class. You'll drive architecture decisions that affect every team building on top of our platform, and set the bar for how we design and deliver security-critical systems.

The tech stack

We use a modern technology stack including Swift/Kotlin/C++ (mobile); React.js (front end); Golang/node.js (back end); AWS/Kafka/Kubernetes (infrastructure).

What you'll be doing

Own architecture and technical direction for role-based access control (RBAC), identity management, and permissions across the platform

Lead delivery of complex, cross-cutting features — scoping, estimating, and shipping end-to-end

Raise the technical bar through code review, design critique, and deliberately building the people around you

Translate complex security trade-offs for product partners and leadership

Surface problems others haven't noticed yet and drive them to resolution without waiting to be directed

Use AI-assisted development tools fluently (Copilot, Cursor, or equivalent) and help the team establish good practice around them

What you'll bring

Deep backend expertise with production experience designing access control systems (RBAC, OAuth 2.0, OIDC, or similar)

Comfort operating across service-oriented architectures and at SaaS scale

A track record of owning delivery — not just contributing — and making smart effort vs impact calls

You give honest feedback, receive it well, and invest in the people around you as much as your own output

You move without waiting for a perfect brief, and you think about the customer behind every technical decision
Clear ability and desire to demonstrate SafetyCulture values (Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action)

At SafetyCulture, we care about people and growing the team. Here’s a few ways we’re acting on our values

Flexible working arrangements. We encourage you to create the best work blend while working from your home and the local SafetyCulture office

You’ll have access to professional and personal training and development opportunities

We’re a pet friendly workplace

Hackathons - if you’re into them :)

Workshops and Lunch & Learns from our leadership and industry experts

We also encourage you to get involved in the community, open source work, attending talks and events, and experimenting with new technologies; whatever floats your boat!

But wait, there’s more... You’ll also receive other perks such as:

Equity with high growth potential, and a competitive salary

Great food! Our In-house chefs will serve up fresh and healthful breakfast, lunch and unlimited snacks catering to all dietary requirements

Love coffee or tea? Our commercial espresso machine has you covered. We also have beer and wine on tap, a pool table, board games, and books library

Wellbeing is key! In addition to our onsite gym, we provide EAP services and generous parental leave policy

Last but not least, we celebrate quarterly and our teams love the annual ShipIt global offsite

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team, we’ve built an incredible culture which has seen us recognized as a Best Place to Work in Australia, the US, and the UK.

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritize inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out—hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via YouTube, Twitter, Instagram, and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to apply?

Apply to Safetyculture

Safetyculture

View all jobs →

Safetyculture

Director, Customer Success

How you will spend your time?

What we’re looking for?

More than a job:

Office Benefits:

Sales Development Representative

How you will spend your time:

About you:

Project Manager - Monetisation

Key Responsibilities:

About you:

At SafetyCulture, we care about people and growing the team, through:

GTM Enablement Lead

How you will spend your time:

About you:

What you'll need:

More than a job:

Office Benefits:

Revenue Systems Specialist

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What You’ll Be Doing

What You’ll Bring

Customer Lifecycle Marketing Executive

Who you are:

Desirable:

What you'll do day-to-day:

More than a job:

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Senior Talent Acquisition Partner (Technical)

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About you:

More than a job:

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GTM Engineer

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Strategic Project Lead, AI Operations

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Staff Cloud Security Engineer

How you will spend your time

Some experience that's nice to have

At SafetyCulture, we care about people and growing the team, through

You’ll Also Receive Other Perks Such As

Senior Application Security Engineer

How you will spend your time:

Skills you bring:

At SafetyCulture, we care about people and growing the team, through

You’ll Also Receive Other Perks Such As

Staff Application Security Engineer

How you will spend your time

Skills you bring

At SafetyCulture, we care about people and growing the team, through

You’ll Also Receive Other Perks Such As

Senior Cloud Security Engineer

How you will spend your time

Some experience that's nice to have

At SafetyCulture, we care about people and growing the team, through

You’ll Also Receive Other Perks Such As

Senior Software Engineer (Backend) - Foundations

In this role you can expect to:

You may be a great fit for this role if you have some of the following:

What Do I Get Access To When Working at SafetyCulture?

Staff Backend Engineer

What you'll be doing

What you'll bring

At SafetyCulture, we care about people and growing the team. Here’s a few ways we’re acting on our values

But wait, there’s more... You’ll also receive other perks such as:

Whoa — hold up

Don't be the 201st applicant.