We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Position Overview

The Director, Partner Relations – Destinations & Tourism Boards is responsible for leading Ensemble’s global tourism board portfolio strategy and performance.

This role owns the commercial relationships, revenue growth, marketing activation, and strategic expansion of destination partnerships globally. The Director will drive measurable ROI for tourism board partners while increasing member engagement and destination production across the Ensemble network.

The ideal candidate is a commercially minded relationship leader who blends strategic thinking with hands-on execution and thrives in a KPI-driven environment.

Key Responsibilities

Portfolio Strategy & Growth

• Develop and execute the strategic roadmap for Ensemble’s tourism board portfolio.
• Identify whitespace opportunities and onboard new high-value destination partners.
• Evaluate portfolio performance and optimize geographic coverage aligned with member demand.
• Build multi-year commercial partnerships that drive marketing revenue and production growth.

Commercial & Revenue Ownership

• Own revenue targets across tourism board marketing agreements, event sponsorships, and activation programs.
• Lead negotiations to secure favorable commercial frameworks and marketing investment.
• Develop annual marketing plans with destination partners aligned to production goals and measurable ROI.
• Monitor sales performance data and present insights-driven recommendations to partners.

Partner Relationship Management

• Serve as primary relationship lead for tourism board executives and stakeholders.
• Conduct quarterly and annual business reviews with destination partners.
• Represent Ensemble at global industry events, trade shows, and partner activations.
• Articulate Ensemble’s value proposition and data insights to strengthen partner confidence and investment.

Cross-Functional Collaboration

• Partner closely with Marketing, Sales, Events, Analytics, and Product teams to execute destination campaigns and activations.
• Align destination strategy with broader Destination & Specialty and Commercial objectives.
• Ensure seamless internal communication regarding new partnerships, campaign initiatives, and member engagement opportunities.

Data & Performance Optimization

• Run destination performance reporting and translate data into actionable growth strategies.
• Recommend marketing investments, event participation, and educational initiatives based on production trends.
• Continuously refine activation strategies to improve member adoption and partner ROI.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 7+ years experience in travel industry, destination marketing, or supplier/partner relations.
• Direct experience working with tourism boards or destination marketing organizations strongly preferred.
• Proven success negotiating commercial and marketing agreements.
• Strong financial acumen with experience owning revenue targets.
• Analytical mindset with ability to interpret and present data to senior stakeholders.
• Exceptional communication and executive presentation skills.
• Demonstrated ability to operate both strategically and tactically.
• Strong project management skills with ability to manage multiple priorities.
• Proficient in Excel, PowerPoint, and CRM/reporting tools.

Cultural Fit

• Thrives in a performance-driven, technology-enabled organization.
• Entrepreneurial, proactive, and solutions-oriented.
• High ownership mentality with strong accountability.
• Comfortable navigating change and building structure within growth.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform. The Technical Product Owner in this role will own the product backlog for this aggregation work, managing how new DMC supplier APIs are evaluated, onboarded, and mapped into TripArc's internal data model.

The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Senior Product Manager, the development team, the Solutions & Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies. They ensure the Product Backlog is visible, transparent, and understood at all times. Even where responsibilities such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome.

Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

• Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories
• Evaluate new supplier and aggregator API documentation independently; identify field mapping gaps against TripArc's internal data model and produce structured integration specifications for the development team
• Collaborate with the architect and technical lead on API contract decisions, authentication patterns, rate limiting, and resilience considerations
• Determine scope and prepare requirements documents for integration projects to ensure business and technical requirements are understood and accepted by stakeholders
• Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
• Use tools such as Postman to test and validate API endpoints and responses prior to handing off to the development team
• Review and contribute to OpenAPI/Swagger specifications in support of integration design decisions
• Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team
• Prepare detailed flow charts and diagrams outlining system capabilities and integration processes
• Liaise with external supplier and aggregator partners on API availability, onboarding requirements, and technical queries
• Coordinate with the Solutions & Support team and other internal stakeholders to ensure integration changes are understood and supportable
• Investigate and analyze problems, business processes, and requirements in order to recommend appropriate solutions
• Document system problems, integration decisions, and resolutions for future reference
• Support the Senior Product Manager in the product roadmap process and long-term integration planning
• Prepare and facilitate planning and refinement ceremonies within the Scrum team

Key Skills / Experience

• Bachelor's degree in Business, Information Science, Computer Science, or a related field; a
  combination of education and suitable work experience will be considered
• 3–5 years of experience in a Product Owner, Technical Business Analyst, or integration focused product role
• Demonstrated experience reading and interpreting REST API documentation and mapping responses against an internal data model
• Hands-on experience using Postman or equivalent tooling for API testing and validation
• Working knowledge of OpenAPI/Swagger specifications, including the ability to review and contribute to API contract documents
• Experience producing structured integration specifications or technical requirements documents that engineering teams can act on directly
• Familiarity with aggregator or multi-supplier integration patterns, including supplier normalization, availability caching, and booking and cancellation flows
• Strong backlog management and prioritization skills with experience facilitating Scrum ceremonies
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Skilled in structured business analysis on medium to large integration projects
• Excellent organization, planning, and written and verbal communication skills 
• Experience in the travel industry is an asset; equivalent experience in e-commerce, logistics, fintech, or marketplace platform integration will be considered

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment
• Highly functional in a fast-paced, constantly changing workplace — building plans through iterations based on what is and is not working
• Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners — people who are smart, low ego, and accountable for their results. We all play a part in the success of the company and are proud of what we do!

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation base for this position is starting at $100,000 CAD.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto.

The Role

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform.

We’re looking for a senior developer who thrives on autonomy and wants to make a real impact. You’ll join our Technology team at TripArc, where you’ll tackle the challenge of modernizing a mature travel platform - decomposing legacy .NET systems into Azure-native microservices while keeping the business running smoothly.

This isn’t a role where you’ll wait for detailed specifications. You’ll own problems end-to-end: digging into complex business logic in existing codebases, designing solutions that bridge legacy and modern architectures, and shipping code that serves thousands of travel professionals daily. Some days you’ll be untangling decade-old stored procedures and intricate SQL schemas; others you’ll be architecting event-driven services on Azure. We need someone who finds that variety energizing.

You’ll work within our Agile framework - two-week sprints, daily stand-ups - but we expect you to drive your own work: collaborating directly with QA, Product, and stakeholders; pushing back when needed; and helping teammates grow. Documentation matters here; we use JIRA and Confluence extensively, and your tickets and design docs should be clear enough that anyone can pick up where you left off.

Key Responsibilities

• Develop well-tested, integrated software that meets high development standards - yours and ours.
• Evaluate new functionality requests on a value scale, contributing technical insights to prioritization decisions.
• Actively participate in team meetings and offer recommendations and ideas on design projects.
• Mentor intermediate and junior developers, helping them grow through code reviews and hands-on collaboration.
• Work with Product Managers and architects to estimate, plan, test, integrate, and deliver complex, scalable software.
• Create design documents and documentation to ensure efficient maintenance and knowledge continuity.
• Communicate effectively with key partners and internal users regarding timelines, technical issues, and infrastructure integration.
• Explore and make recommendations based on current trends, techniques, and technologies that could positively impact our platform.

What You’ll Do

• Design, build, and deploy features across our stack - from legacy .NET Web Forms and complex SQL schemas to modern .NET Core microservices running on Kubernetes in Azure.
• Lead migration efforts: decomposing monolithic components into loosely coupled microservices while maintaining system reliability and continuity for live clients.
• Write and optimize complex T-SQL queries and stored procedures; navigate and evolve our large, intricate database schemas. Use MongoDB for document storage where appropriate.
• Build and maintain event-driven integrations using NServiceBus and Azure Service Bus.
• Own deliverables through the full lifecycle: design, implementation, testing, Azure Pipelines deployment, and production support.
• Contribute to architectural decisions and establish patterns the broader team can adopt, particularly around microservices decomposition and Azure-native services.
• Support fellow developers through code reviews, pair programming, and knowledge sharing -elevating the whole team.
• Maintain clear documentation in Confluence and keep JIRA tickets updated so the team has full visibility into progress and blockers.
• Collaborate with Product and QA to scope work, estimate effort, and balance priorities within sprint commitments.

What We’re looking for

Must have:

• Demonstrated experience mentoring, coaching, or leading developers in a collaborative team environment.
• 5+ years of hands-on experience with C# and the .NET ecosystem, including both .NET Framework (legacy) and .NET Core.
• Strong SQL Server expertise - you’re comfortable writing and optimizing complex T-SQL queries, stored procedures, and working confidently within large, intricate legacy database schemas.
• Genuine experience with legacy codebases and a pragmatic approach to modernization - you see old code as a puzzle to solve, not a burden to complain about.
• Solid understanding of microservices architecture patterns and decomposition strategies for migrating from monolithic .NET applications.
• Experience building and consuming RESTful APIs and working with Entity Framework or similar ORMs.
• Working knowledge of Docker, Kubernetes, and Azure Cloud - you don’t need to be a DevOps engineer, but you can navigate and deploy within our Azure environment.
• Exposure to CI/CD pipelines, ideally Azure Pipelines.

Nice to have:

• Angular (2+) experience is strongly preferred. Exposure to legacy .NET Web Forms with HTML/JS is a plus.
• Familiarity with message-based architectures; NServiceBus or Azure Service Bus experience preferred.
• MongoDB experience is a plus.

How You Work

• You take initiative. When you see a problem, you investigate it. When requirements are ambiguous, you ask the right questions or make reasonable assumptions and move forward.
• You communicate clearly - whether explaining a technical trade-off to a Product Manager, documenting a design decision, or helping a junior developer work through a problem.
• You’re comfortable with ambiguity and can make progress without every detail spelled out.
• You balance speed with quality, knowing when to optimize and when “good enough” actually is good enough.
• You write documentation you’d want to read - because you know future-you (or your teammate) will thank you.

Our Technology

Our platform runs on Azure Cloud, and we're actively modernizing our architecture. Here's what you'll work with:

• Backend: .NET Core microservices alongside legacy .NET Framework applications. We've built proprietary libraries on top of the framework for our internal use. Entity Framework for data access.
• Data: SQL Server (complex schemas, heavy use of stored procedures) and MongoDB for document storage. Azure Data Factory for data orchestration.
• Messaging: NServiceBus and Azure Service Bus for event-driven communication between services.
• Infrastructure: Docker containers orchestrated with Kubernetes, deployed through Azure Pipelines. Git repos for version control.
• Frontend: Angular 17+ with Angular Material, plus legacy .NET Web Forms.
• Tools: JIRA and Confluence for project management and documentation. VS 2022, VS Code, or Rider - your choice.
• AI Tools: GitHub Copilot for AI-assisted development, and Claude, including Claude Code.
• Other: Redis for caching, GraphQL in select services.

Why This Role

You'll have real influence over how we modernize our platform. This isn't a "maintain the status quo" position - we're actively rearchitecting systems, and you'll help shape those decisions.

You'll work with a team that values pragmatism over dogma, where the goal is shipping software that works for our users, not chasing trends for their own sake.

Who Thrives Here

• People who take ownership - of their code, their commitments, and the outcomes.
• Developers who’d rather figure something out than wait to be told what to do.
• Those who see legacy code as a puzzle to solve, not a burden to complain about.
• Team players who make everyone around them better, not just themselves.
• People comfortable in a fast-paced environment where priorities sometimes shift.

Our Culture

We converted to Agile a few years ago and are now a fully enabled Agile department that prioritizes work based on the value it brings to our clients. During each two-week sprint, our developers plan, write, test, integrate, and bug fix while collaborating with skilled Business Analysts, UX designers, and product resources dedicated to the team.

We hire problem solvers, not just technicians. We look for self-motivated individuals with diverse backgrounds who can use the best tool for the job, contribute new ideas, and help bring them to life. Our team is made up of owners: people who are smart, low ego, and accountable for their results. If you want a role with real autonomy, interesting technical challenges, and the chance to shape how a platform evolves, we’d like to hear from you.

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this position is: $110,000 to $120,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Summary

We are currently looking for a VP, Travel Product & Commercial Strategy to lead the Kensington Product function at a critical point of transformation — evolving from a traditional, manually-driven product model to a scaled, technology-enabled product engine that directly drives growth. You will own the end-to-end product strategy, with a mandate to build a system that scales high-quality, differentiated travel experiences globally.

This is a high-impact, hands-on leadership role, requiring a combination of product judgement, operational discipline, and commercial acumen.

Key Responsibilities

Build a Scalable Product Engine

• Build and operationalize a model to rapidly expand itinerary volume and breadth across destinations, themes, and search demand
• Translate product frameworks (themes, destinations, traveler intent) into system-driven outputs and improve speed-to-market

Drive Measurable Commercial Impact

• Unlock high-impact growth opportunities, and ensure execution of travel product strategy that influences lead generation, conversion, revenue and margin
• Partner closely with Procurement and Revenue teams to ensure price competitiveness and margin discipline

Lead Product Curation and Customer Service Quality

• Define and enforce quality standards and brand positioning across all travel itineraries
• Own product logic within internal systems (e.g. supplier prioritization, ranking, exclusions)

Industry Leadership & Representation

• Serve as a senior external representative of Kensington Product across key industry forums, trade shows, and partner engagements 
• Maintain a deep understanding of global travel trends and translate market insights into actionable strategy

Qualifications

• Direct experience in the travel industry is a must
• 10–15+ years experience in Travel Product, Merchandising, or Category leadership
• Proven track record in scaling product and assortment, driving commercial outcomes
• Thrive in fast-paced, fast-growth environments
• Strong commercial acumen with previous success in breaking down complex problems and translating strategy into execution
• A strategic thinker with tech-enabled mindset
• Excellent people leadership skills
• Low ego, high ownership and comfortable with ambiguity

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto. Candidates outside of the commutable area or province will be considered for work-from-home.

The Role

We're looking for an experienced developer who thrives on autonomy and wants to make a real impact. You'll join our TMT Technology team at TripArc, where you'll navigate the interesting challenge of modernizing a mature travel platform—decomposing legacy .NET systems into Azure-native microservices while keeping the business running smoothly. 

This isn't a role where you'll wait for detailed specifications or step-by-step guidance. You'll own problems end-to-end: digging into complex business logic in existing codebases, designing solutions that bridge old and new, and shipping code that serves thousands of travel professionals daily. Some days you'll be untangling decade-old stored procedures; others you'll be architecting event-driven services on Azure. We need someone who finds that variety energizing rather than frustrating. 

You'll work within our Agile framework—two-week sprints, daily stand-ups, the usual ceremonies—but we expect you to drive your own work. That means collaborating directly with QA, Product, and stakeholders to clarify requirements, pushing back when timelines don't make sense, and helping teammates when they're stuck. Documentation matters here: we use JIRA and Confluence extensively, and your tickets and design docs should be clear enough that anyone can pick up where you left off. 

What You'll Do

• Design, build, and deploy features across our stack—from legacy Web Forms applications to modern .NET Core microservices running on Kubernetes. 
• Lead migration efforts, breaking down monolithic components into loosely-coupled services while maintaining system reliability. 
• Write and optimize complex SQL queries and stored procedures; work with MongoDB for document storage where appropriate. 
• Build and maintain event-driven integrations using NServiceBus and Azure Service Bus. 
• Collaborate with Product and QA to scope work, estimate effort, and balance competing priorities within sprint commitments. 
• Own your deliverables through the full lifecycle: design, implementation, testing, deployment via Azure Pipelines, and production support. 
• Contribute to architectural decisions and help establish patterns that the broader team can follow. 
• Support fellow developers through code reviews, pair programming, and knowledge sharing—elevating the whole team's capabilities. 
• Maintain clear documentation in Confluence and keep JIRA tickets updated so the team has visibility into progress and blockers. 

What We're Looking For

Technical Skills

• 5+ years working with C# and the .NET ecosystem, with hands-on experience in both .NET Framework and .NET Core. 
• Strong SQL Server skills—you're comfortable writing complex queries, optimizing performance, and working with large, intricate database schemas.
• Experience building and consuming RESTful APIs and working with Entity Framework or similar ORMs.
• Familiarity with message-based architectures; NServiceBus or Azure Service Bus experience
• MongoDB experience

Nice to have

• Exposure to CI/CD pipelines, ideally Azure Pipelines or similar tools.
• Working knowledge of containerization (Docker) and orchestration (Kubernetes) in a cloud environment. 
• Angular experience is a plus if you're interested in occasional front-end work, but this is primarily a backend-focused role.

How You Work 

• You take initiative. When you see a problem, you investigate it. When requirements are ambiguous, you ask the right questions or make reasonable assumptions and move forward. 
• You communicate clearly—whether that's explaining a technical tradeoff to a Product Manager, documenting a design decision, or helping a junior developer understand a concept. 
• You're comfortable with ambiguity and can make progress without having every detail spelled out. 
• You balance speed with quality, knowing when to optimize and when "good enough" actually is. 
• You write documentation that you'd want to read—because you know future-you (or your teammate) will thank you. 

Our Technology 

Our platform runs on Azure Cloud, and we're actively modernizing our architecture. Here's what you'll work with: 

• Backend: .NET Core microservices alongside legacy .NET Framework applications. We've built proprietary libraries on top of the framework for our internal use. Entity Framework for data access. 
• Data: SQL Server (complex schemas, heavy use of stored procedures) and MongoDB for document storage. Azure Data Factory for data orchestration. 
• Messaging: NServiceBus and Azure Service Bus for event-driven communication between services. 
• Infrastructure: Docker containers orchestrated with Kubernetes, deployed through Azure Pipelines. Git repos for version control. 
• Frontend: Angular with Angular Material (though this role is primarily backend-focused), plus legacy .NET Web Forms. 
• Tools: JIRA and Confluence for project management and documentation. GitHub Copilot for AI-assisted development. VS 2022, VS Code, or Rider—your choice. 
• Other: Redis for caching, GraphQL in select services. 

Why This Role

You'll have real influence over how we modernize our platform. This isn't a "maintain the status quo" position—we're actively rearchitecting systems, and you'll help shape those decisions. You'll work with a team that values pragmatism over dogma, where the goal is shipping software that works for our users, not chasing trends for their own sake. 

Who Thrives Here 

• People who take ownership—of their code, their commitments, and the outcomes. 
• Developers who'd rather figure something out than wait to be told what to do. 
• Those who see legacy code as a puzzle to solve, not a burden to complain about. 
• Team players who make everyone around them better, not just themselves. 
• People comfortable with a fast-paced environment where priorities sometimes shift. 

Our team is made up of people who are smart, low ego, and accountable for their results. If you want a role with autonomy, interesting technical challenges, and the chance to shape how a platform evolves, we'd like to hear from you. 

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Summary

Kensington Tours is seeking a senior commercial leader to transform and professionalize its global sourcing function across Destination Management Companies (DMCs) and other key partners. This role is responsible for driving measurable COGS reduction, elevating vendor performance standards, and building a best-in-class commercial sourcing organization. This is not a traditional procurement role. It is a strategic commercial leadership position with enterprise-level impact on margin, competitiveness, and supplier leverage.

Key Responsibilities

Commercial Leadership

• Drive sustainable COGS reduction while protecting product quality
• Develop and execute global sourcing strategy across Main and Niche DMCs and other key partners
• Establish clear margin discipline and cost transparency

Vendor Strategy & Negotiation

• Identify new vendor partners to support our Product and Market expansion strategies
• Lead high-stakes negotiations with global suppliers
• Redefine legacy partner relationships through disciplined commercial standards

Operational Discipline

• Design and implement vendor scorecards (economics + quality)
• Establish structured business review cadence
• Centralize vendor management and reduce fragmentation

Team Building

• Build and lead a high-performing Procurement team
• Upgrade talent and commercial capability
• Partner cross-functionally with Product, Sales, and Analytics

Qualifications

• 12–15+ years in senior commercial sourcing, buying, or strategic procurement
• Demonstrated track record of measurable margin improvement
• Experience negotiating complex global supplier agreements
• Strong financial and analytical capability
• Experience building or transforming a sourcing function

Preferred:

• Travel, hospitality, retail buying, airline, or related industry experience

Success Metrics

• Measurable improvement in COGS vs baseline
• Implementation of vendor scorecard framework
• Rationalized and tiered DMC base
• Improved hotel rate competitiveness

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Senior Finance Operations Specialist is an experienced member of the Finance team responsible for the accurate and timely execution of assigned accounting workflows. This role requires a thorough understanding of the end-to-end accounting cycle, sound judgment in resolving transactional issues, and the ability to operate with a high degree of independence. The incumbent is expected to ensure the integrity of financial data within their assigned function, proactively identify and escalate discrepancies, and serve as a reliable resource in supporting operational efficiency and compliance.

Key Responsibilities

• Perform accurate and timely processing of financial transactions within the assigned function, including but not limited to commissions, client refunds, invoicing, collections, or account reconciliations, in accordance with established procedures and internal controls
• Prepare and complete month-end reconciliations for the assigned function, ensuring all variances are identified, investigated, and resolved within required deadlines
• Apply a comprehensive understanding of relevant accounting processes to assess the accuracy and completeness of transactions, and identify anomalies before they impact downstream reporting
• Escalate issues and exceptions to the Finance Operations Manager in a clear and timely manner, providing relevant context and a recommended course of action
• Collaborate with internal departments to obtain, verify, and validate information required for accurate transaction processing and reporting
• Adhere to established financial controls and standard operating procedures; contribute to the identification and documentation of process improvements as opportunities arise
• Maintain consistent service delivery in line with defined SLAs and communicate proactively when deadlines or volumes are at risk
• Assist with ad-hoc projects, analyses, and process reviews as directed by the Finance Operations Manager

Qualifications

• Bachelor's degree in Accounting, Finance, or a related discipline
• 3–5 years of progressive experience in finance operations or accounting, with demonstrated proficiency in one or more functions of the accounting workflow (AP, AR, reconciliations, commissions, or equivalent)
• Experience in the travel industry is an asset
• Intermediate to advanced proficiency in Microsoft Excel
• Demonstrated ability to critically evaluate financial data, identify discrepancies, and resolve issues with a high degree of accuracy and attention to detail
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Effective written and verbal communication skills; ability to present information clearly and collaborate across teams
• Self-directed and accountable, with a track record of delivering quality work consistently and with minimal supervision

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $70,000 to $80,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto. Candidates outside of the commutable area or province will be considered for work-from-home.

The Role

TripArc is building an AI-powered vacations booking platform that will put 10,000+ pre-packaged, instantly bookable itineraries in the hands of North American travel advisors.

The work spans both greenfield and existing platforms in equal measure. You'll be building new Angular MFEs, AI agent pipelines, and integrating with MongoDB-backed catalog infrastructure for the Vacations Platform, while extending and integrating with the mature ADX booking platform and the new Product Builder that sits alongside it. We need people who can hold both contexts without losing altitude.

Whichever track you're in, you own your work end-to-end: design through deployment, in close collaboration with Product, QA, and your pod.

How We Build

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here.

What You'll Work On

Itinerary Catalog & AI Pipelines: Building the Chorus AI agent system — 8 agents across Generation and QA pipelines — that auto-generates, validates, and enriches itinerary content at scale. Backed by MongoDB, that feed everything downstream.

Advisor-Facing MFEs: Search & Browse, and Itinerary Detail experiences advisors use to find, evaluate, and customize pre-built trips. Includes the NL Search API connecting MongoDB to ADX or direct to Product Builder using MCPs — an open architectural decision spanning LLM query layers, Atlas vector search, and existing API patterns.

Trip & Bundle Workflows: Bundle Manager MFE and Make Bundle Payable microservice within TSP — turning an itinerary into a structured, transactable trip with embedded pricing and commission logic.

Existing ADX Platform: You'll work within and extend the existing ADX platform: a mature .NET system that's the daily workhorse for the advisor network. Extending it, integrating with it, and improving it as you build the new layer on top.

What We're Looking For 

Backend — Senior Developer: You build the services, pipelines, and data layers the platform depends on. Comfortable designing event-driven integrations with Azure Service Bus and NServiceBus. Confident in both SQL Server and MongoDB Atlas. You think carefully about API design and what it means for a service to be called thousands of times a day.

Core skills:

• C# / .NET Core (5+ years)
• SQL Server (complex schemas, query optimization)
• MongoDB Atlas — schema design, aggregation pipelines, Atlas Search
• RESTful API design, Entity Framework
• Azure Service Bus / NServiceBus

Nice: AI pipeline or agent framework experience (LangChain, Semantic Kernel, or similar) is a strong plus

The Tech

Azure Cloud · .NET Core microservices · Angular MFEs · React · Next.js · MongoDB Atlas · SQL Server · NServiceBus · Redis · GraphQL · Azure Service Bus · RabbitMQ · Docker / Kubernetes · Azure Pipelines · Cloudinary · Contentful · Figma · JIRA · Confluence

Why This Role

The ADX Vacations Platform targets significant revenue in the form of gross bookings and this pod is building the core of it. The decisions made now — how the NL Search API works, how the AI agent pipeline scales, how itineraries move from catalog to quote — will define the platform for years. You won't be inheriting someone else's design. You'll be making it.

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a hybrid position, currently requiring two days per week onsite at our office located at 2 Queen St. E in Toronto. Candidates outside of the commutable area or province will be considered for work-from-home.

The Role

TripArc is building an AI-powered vacations booking platform that will put 10,000+ pre-packaged, instantly bookable itineraries in the hands of North American travel advisors.

The work spans both greenfield and existing platforms in equal measure. You'll be building new Angular MFEs, AI agent pipelines, and integrating with MongoDB-backed catalog infrastructure for the Vacations Platform, while extending and integrating with the mature ADX booking platform and the new Product Builder that sits alongside it. We need people who can hold both contexts without losing altitude.

Whichever track you're in, you own your work end-to-end: design through deployment, in close collaboration with Product, QA, and your pod.

How We Build

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here.

What You'll Work On

Itinerary Catalog & AI Pipelines: Building the Chorus AI agent system — 8 agents across Generation and QA pipelines — that auto-generates, validates, and enriches itinerary content at scale. Backed by MongoDB, that feed everything downstream.

Advisor-Facing MFEs: Search & Browse, and Itinerary Detail experiences advisors use to find, evaluate, and customize pre-built trips. Includes the NL Search API connecting MongoDB to ADX or direct to Product Builder using MCPs — an open architectural decision spanning LLM query layers, Atlas vector search, and existing API patterns.

Trip & Bundle Workflows: Bundle Manager MFE and Make Bundle Payable microservice within TSP — turning an itinerary into a structured, transactable trip with embedded pricing and commission logic.

Existing ADX Platform: You'll work within and extend the existing ADX platform: a mature .NET system that's the daily workhorse for the advisor network. Extending it, integrating with it, and improving it as you build the new layer on top.

What We're Looking For 

Frontend — Senior Developer: You build component-driven Angular MFEs that are fast, clean, and advisor-tested. You care how interactions feel, not just whether they function. You understand micro-frontend patterns, can navigate a design system across multiple white-labeled brands, and partner closely with backend developers on API contracts.

Core skills:

• Angular (5+ years), TypeScript, MFE architecture
• RESTful API integration, Angular Material
• AI tooling is a first-class part of how you work — you have a workflow, not a dabbling habit
• You write documentation worth reading and JIRA tickets worth inheriting
• You own your sprint commitments and push back when timelines don't make sense
• You make the people around you better through reviews, pairing, and knowledge sharing

Nice: Working knowledge of .NET APIs and Azure DevOps is a plus

The Tech

Azure Cloud · .NET Core microservices · Angular MFEs · React · Next.js · MongoDB Atlas · SQL Server · NServiceBus · Redis · GraphQL · Azure Service Bus · RabbitMQ · Docker / Kubernetes · Azure Pipelines · Cloudinary · Contentful · Figma · JIRA · Confluence

Why This Role

The ADX Vacations Platform targets significant revenue in the form of gross bookings and this pod is building the core of it. The decisions made now — how the NL Search API works, how the AI agent pipeline scales, how itineraries move from catalog to quote — will define the platform for years. You won't be inheriting someone else's design. You'll be making it.

Compensation

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

ABOUT KENSINGTON TOURS

Kensington Tours is a $500M global luxury travel operator specializing in private, tailor-made journeys across tours, yachts, villas, cruises, air, and corporate travel. Over two decades, Kensington has grown at approximately 30% CAGR by combining deep destination expertise with exceptional service, design-led experiences, and a high-performing digital demand engine.

As Kensington enters its next phase of expansion, the ambition is to build one of the most iconic, digitally enabled luxury travel brands in the world—defined by cultural relevance, omnichannel excellence, and data-driven personalization.

THE OPPORTUNITY

The Chief Marketing Officer will serve as the enterprise owner of brand, growth, and digital innovation globally. This role is accountable for both strategic brand leadership and scalable, efficient growth, with a clear mandate to modernize Kensington’s global marketing ecosystem through advanced digital, omnichannel, and AI-powered capabilities.

This is a high-impact executive role operating at the intersection of brand, data, technology, and culture—shaping how Kensington is discovered, experienced, and remembered by high-net-worth travelers worldwide.

CORE RESPONSIBILITIES

DIGITAL, GROWTH & DEMAND ENGINE LEADERSHIP

• Own end-to-end growth strategy across acquisition, conversion, retention, loyalty, and lifetime value.
• Lead a digital-first demand engine, where the majority of revenue and leads originate online.
• Diversify growth beyond paid search by scaling lifecycle marketing, paid social, content, partnerships, affiliates, and emerging platforms.
• Establish modern growth marketing frameworks incorporating experimentation, attribution, cohort analysis, and continuous optimization.

AI-ENABLED MARKETING & ADVANCED ANALYTICS

• Champion the application of AI and advanced analytics across the marketing ecosystem to drive smarter targeting, personalization, predictive insights, and decision-making.
• Lead AI-powered customer journey development, including dynamic content, intelligent lead routing, and conversion optimization.
• Anticipate and adapt to AI-driven shifts in search, discovery, and consumer behavior.
• Partner with technology and data leaders to build scalable, future-ready marketing infrastructure.

OMNICHANNEL & PORTFOLIO GROWTH

• Architect a cohesive omnichannel marketing strategy across all Kensington products including Tours, Yachts, Villas, Cruises, Vacations, Air, and Corporate.
• Ensure seamless integration across digital, experiential, sales enablement, PR, and B2B partner channels.
• Expand and optimize B2B travel advisor and agency marketing programs with best-in-class tools and collateral.
• Accelerate repeat, loyalty, and referral channels through data-led engagement, personalization, and premium loyalty experiences.

BRAND, PARTNERSHIPS & CULTURAL LEADERSHIP

• Define and steward a clear, compelling global brand vision that differentiates Kensington as a category-defining luxury travel brand.
• Serve as Kensington’s chief storyteller across all channels and touchpoints.
• Build cultural relevance through high-impact partnerships, experiential activations, and non-traditional brand collaborations.
• Ensure every customer interaction reflects aspiration, trust, and design excellence.

CREATIVE EXCELLENCE & MARKETING OPERATIONS

• Build and scale a world-class in-house creative and content organization operating with the speed of a growth company and the quality of a luxury brand.
• Establish enterprise marketing operations, performance dashboards, and ROI governance.
• Balance agility and experimentation with brand consistency and operational discipline.

LEADERSHIP & ENTERPRISE GOVERNANCE

• Lead, inspire, and scale a high-performing global marketing organization across brand, growth, digital, analytics, and operations.
• Operate as a strategic partner to the CEO, President, and Executive Leadership Team.
• Represent Kensington externally with credibility across partners, platforms, and the broader luxury, lifestyle, and technology ecosystem.

EXPERIENCE & PROFILE

• 15+ years of senior marketing leadership experience within luxury, lifestyle, travel, or category-defining global consumer brands.
• Proven ability to scale digital and growth marketing engines while building enduring premium brands.
• Demonstrated fluency in AI, marketing technology stacks, data platforms, and attribution models.
• Strong financial and commercial acumen with experience managing significant budgets and return-based investment models.
• Track record of leading large, distributed teams across geographies.
• Globally minded, culturally fluent, and comfortable operating in complex, fast-changing environments.

THE EXECUTIVE MINDSET

You are a growth-oriented brand leader—equally comfortable setting creative vision, driving performance outcomes, leveraging AI and data, and operating as an enterprise executive. You see marketing as a core driver of business value, cultural relevance, and long-term competitive advantage.

WHY KENSINGTON

• Opportunity to shape and scale a digitally sophisticated, globally iconic luxury brand.
• Seat at the executive leadership table with direct partnership to the CEO.
• Ability to influence enterprise strategy, growth, and brand equity at scale.
• Competitive executive compensation, long-term incentive participation, and exceptional travel benefits.
• Rare chance to redefine how luxury travel is discovered, marketed, and experienced globally.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Overview

Reporting directly to the President, the Senior Director, Strategy holds a pivotal role. The position will help drive Ensemble to achieve its strategic priorities, facilitate business planning, provide forward-looking analysis, and establish impactful operational metrics crucial for data-driven decision-making. This position will also spearhead the development and validation of strategic projects. This role will cultivate robust internal relationships and foster cross-functional collaboration across business units.

Responsibilities:

• Conduct in-depth analysis, leveraging both internal and external data, to support strategic initiatives and facilitate informed decision-making.
• Collaborate with operational and support departments to comprehend goals, key success drivers, blueprint to execute, and reporting processes.
• Own Monthly Business Reviews, Quarterly Business Reviews, and other senior stakeholder presentations. Drive process automation to enhance efficiency and quality.
• Formulate plans and strategies to foster company’s long-term growth and success.
• Ensure optimal team performance and effective communication with internal and external stakeholders.
• Establish robust reporting structures, including monthly reporting, project reporting, and key performance indicators (KPIs). 

Qualifications:

• Bachelor's degree in Business, Finance, or Engineering.  A specialization in Strategy preferred.
• 3-5+ years of progressive experience in strategy and business analysis with a proven track record of success.
• 5+ years of consulting experience.
• Advanced skills in Excel and PowerPoint
• Competency in business intelligence tools.
• Excellent written and verbal communication skills.
• Passion for travel and adaptability to change.
• Collaborative leadership style with a focus on building trust and resolving conflicts effectively.

Cultural Fit

• Able to thrive in an entrepreneurial, collaborative and KPI-driven organization.
• Highly functional in a fast-paced, dynamic workplace, iterating on plans and deliverable based on feedback, results, what’s working and not working.
• Ability to build trust and work through conflict both upwards and downward.
• Demonstrates humility and a collaborative leadership approach.

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners; people who are smart, low ego, and who are accountable for their results. We all play a part in the success of the company and are proud of what we do.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2-days a week onsite. 

THE ROLE

TripArc's ADX platform is the daily booking tool for thousands of North American travel advisors. While a dedicated team builds the next generation of the platform, this pod makes sure what exists today keeps getting better — faster, more reliable, and more responsive to the people using it. 

This is a full-stack development team with a backend lean. The work is varied by design: one sprint you're untangling a payment flow, creating friction at checkout, the next you're building out 24/7 service upgrade capabilities, the next you're improving how features behave under load. No two months look the same — and that's the point. 

You won't be waiting for detailed specs or step-by-step directions. You'll investigate problems, propose solutions, scope your own work in collaboration with Product and QA, and ship. The platform runs at real volume — your code goes into production, and advisors notice when it's better. 

HOW WE BUILD

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here. 

WHAT YOU'LL DO

• Advisor-facing feature enhancements across existing ADX — payment workflows, service configuration, quoting, and booking improvements 
• Backend service work: .NET Core microservices, SQL Server queries and stored procedures, Azure Service Bus integrations 
• Frontend contributions: Angular components and workflows within the existing ADX MFE shell 
• Platform reliability and supportability — fixing what's brittle, documenting what's unclear, improving what slows the team down 
• Cross-platform integrations: working across ADX, TSP, and connected services to deliver features that span the stack 
• Sprint-based delivery with direct input on scope and estimates — you'll help define what's buildable, not just execute what's handed to you 

WHAT YOU'LL NEED

• 5+ years with C# / .NET Core — you've built production microservices and know how to make them operationally sound 
• SQL Server fluency: complex queries, stored procedures, schema navigation in a system built over the years 
• Angular experience — enough to build and modify advisor-facing components confidently 
• RESTful API design and consumption; Entity Framework or similar ORMs 
• Azure Service Bus or equivalent messaging experience
• Comfort working in a mature, high-volume platform where correctness is non-negotiable 
• Use AI development tools — Copilot, Claude, etc. — as standard workflow, not novelty

Additional Assets:

MongoDB, Docker/Kubernetes, Azure Pipelines, NServiceBus

WHO YOU ARE

You're a self-starter who finds satisfaction in clean, well-scoped delivery. You don't need a blank canvas to do great work — you find the interesting problem inside the practical request and solve it properly. You communicate clearly with non-technical stakeholders, keep your documentation honest, and take pride in shipping things that hold up. 

You're collaborative without being dependent. When you're stuck you ask; when a teammate is stuck you help. You treat code reviews as a craft conversation, not a gatekeeping exercise. 

THE TECH 

.NET Core · Angular · Figma · Azure Service Bus · Azure Pipelines · Docker · Redis · GraphQL · Entity Framework · MongoDB · RabbitMQ · JIRA · Confluence 

WHY TRIPARC

The Features pod is what keeps TripArc's advisor network moving while the platform evolves. It's high-ownership, high-visibility work on a system that matters to real people every day. If you'd rather ship ten meaningful improvements a quarter than spend six months on a spec that hasn't launched yet, this team is for you. 

COMPENSATION

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2 days a week onsite.

THE ROLE

TripArc's ADX platform is the daily booking tool for thousands of North American travel advisors. While a dedicated team builds the next generation of the platform, this pod makes sure what exists today keeps getting better — faster, more reliable, and more responsive to the people using it. 

This is a Senior Front-End Application Developer who combines architectural thinking with a UX designer’s mindset — someone passionate about building elegant, scalable, and high-performance user experiences that empower our travel experts and partners. The work is varied by design: one sprint you're untangling a payment flow, creating friction at checkout, the next you're building out 24/7 service upgrade capabilities, the next you're improving how features behave under load. No two months look the same — and that's the point. 

You won't be waiting for detailed specs or step-by-step directions. You'll investigate problems, propose solutions, scope your own work in collaboration with Product and QA, and ship. The platform runs at real volume — your code goes into production, and advisors notice when it's better. 

HOW WE BUILD

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here. 

WHAT YOU'LL WORK ON

• Advisor-facing feature enhancements across existing ADX — payment workflows, service configuration, quoting and booking improvements 
• Design, architect, and build high-quality, scalable front-end applications using Angular, React, and Next.js, integrated with modern APIs. 
• Frontend contributions: Angular components and workflows within the existing ADX MFE shell 
• Bring a strong UX and design systems perspective, collaborating with design partners to translate high-fidelity Figma prototypes (and Figma Make workflows) into performant, accessible, and responsive experiences. 
• Push CSS to its limits — from advanced layout techniques and animations to custom design tokens and theming — creating a best-in-class, maintainable UI foundation. 
• Work closely with architects and product managers to plan, estimate, and deliver high-impact features and platform improvements. 
• Define and enforce front-end best practices, coding standards, and architectural patterns. 
• Evaluate emerging technologies and tools that enhance developer productivity, performance, and design collaboration. 
• Platform reliability and supportability — fixing what's brittle, documenting what's unclear, improving what slows the team down 
• Cross-platform integrations: working across ADX, TSP, and connected services to deliver features that span the stack 
• Sprint-based delivery with direct input on scope and estimates — you'll help define what's buildable, not just execute what's handed to you 

WHAT WE'RE LOOKING FOR

• 5+ years of professional experience developing single-page applications (SPAs) in production environments — you make good architectural decisions without needing guidance 
• SQL Server fluency: complex queries, stored procedures, schema navigation in a system built over the years 
• Deep expertise in Angular, TypeScript, and MFE architecture. 
• Proven fluency in modern CSS (SCSS, CSS variables, responsive design systems, and Material Design 3 / custom design tokens). 
• Proficiency in Figma, from design handoff and prototyping to systemized component creation, and hands-on experience with Figma Make or similar automation tooling. 
• Solid understanding of front-end architecture, state management, and performance optimization in large-scale web applications. 
• Familiarity with version control (Git/GitHub) and modern CI/CD pipelines.
• Comfort working in Agile environments with cross-functional teams (Product, UX, QA, and Backend). 
• Comfort working in a mature, high-volume platform where changes have real downstream effects 
• You use AI development tools — Copilot, Claude, etc. — as standard workflow, not novelty 

Nice to have: React, Next.js, MongoDB, Docker/Kubernetes, Azure Pipelines, NServiceBus, .NET APIs, and Azure DevOps.

HOW YOU WORK

You're a self-starter, problem solver who thinks like a designer and codes like an engineer and finds satisfaction in clean, well-scoped delivery. You don't need a blank canvas to do great work — you find the interesting problem inside the practical request and solve it properly. You communicate clearly with non-technical stakeholders, keep your documentation honest, and take pride in shipping things that hold up. 

You're collaborative without being dependent. When you're stuck, you ask; when a teammate is stuck, you help. You treat code reviews as a craft conversation, not a gatekeeping exercise. 

THE TECH 

.NET Core · Angular · Figma · Azure Service Bus · Azure Pipelines · Docker · Redis · GraphQL · Entity Framework · MongoDB · RabbitMQ · JIRA · Confluence 

WHY THIS ROLE

The Features pod is what keeps TripArc's advisor network moving while the platform evolves. It's high-ownership, high-visibility work on a system that matters to real people every day. If you'd rather ship ten meaningful improvements a quarter than spend six months on a spec that hasn't launched yet, this team is for you. 

COMPENSATION

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2-days a week onsite. 

THE ROLE

TripArc's ADX platform is the daily booking tool for thousands of North American travel advisors. While a dedicated team builds the next generation of the platform, this pod makes sure what exists today keeps getting better — faster, more reliable, and more responsive to the people using it. 

This is a full-stack development team with a backend lean. The work is varied by design: one sprint you're untangling a payment flow, creating friction at checkout, the next you're building out 24/7 service upgrade capabilities, the next you're improving how features behave under load. No two months look the same — and that's the point. 

You won't be waiting for detailed specs or step-by-step directions. You'll investigate problems, propose solutions, scope your own work in collaboration with Product and QA, and ship. The platform runs at real volume — your code goes into production, and advisors notice when it's better. 

HOW WE BUILD

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits your flow — as a standard part of how you develop. Not as an experiment, and not as a replacement for engineering judgment. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them. If you've figured out how to get real leverage from AI-assisted development without cutting corners on quality, you'll fit right in here. 

WHAT YOU'LL DO

• Advisor-facing feature enhancements across existing ADX — payment workflows, service configuration, quoting and booking improvements 
• Backend service work: .NET Core microservices, SQL Server queries and stored procedures, Azure Service Bus integrations 
• Frontend contributions: Angular components and workflows within the existing ADX MFE shell 
• Platform reliability and supportability — fixing what's brittle, documenting what's unclear, improving what slows the team down 
• Cross-platform integrations: working across ADX, TSP, and connected services to deliver features that span the stack 
• Sprint-based delivery with direct input on scope and estimates — you'll help define what's buildable, not just execute what's handed to you 

WHAT YOU'LL NEED FOR A BACK-END DEVELOPER

• 5+ years with C# / .NET Core — you've built production microservices and know how to make them operationally sound 
• SQL Server fluency: complex queries, stored procedures, schema navigation in a system built over the years 
• RESTful API design and consumption; Entity Framework or similar ORMs 
• Azure Service Bus or equivalent messaging experience
• Comfort working in a mature, high-volume platform where correctness is non-negotiable 
• Use AI development tools — Copilot, Claude, etc. — as standard workflow, not novelty

Additional Assets:

MongoDB, Docker/Kubernetes, Azure Pipelines, NServiceBus 

WHO YOU ARE

You're a self-starter who finds satisfaction in clean, well-scoped delivery. You don't need a blank canvas to do great work — you find the interesting problem inside the practical request and solve it properly. You communicate clearly with non-technical stakeholders, keep your documentation honest, and take pride in shipping things that hold up. 

You're collaborative without being dependent. When you're stuck you ask; when a teammate is stuck you help. You treat code reviews as a craft conversation, not a gatekeeping exercise. 

THE TECH 

.NET Core · Angular · Figma · Azure Service Bus · Azure Pipelines · Docker · Redis · GraphQL · Entity Framework · MongoDB · RabbitMQ · JIRA · Confluence 

WHY TRIPARC

The Features pod is what keeps TripArc's advisor network moving while the platform evolves. It's high-ownership, high-visibility work on a system that matters to real people every day. If you'd rather ship ten meaningful improvements a quarter than spend six months on a spec that hasn't launched yet, this team is for you. 

COMPENSATION

We provide a competitive compensation package with a strong pay-for-performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $115,000 to $125,000.

The actual compensation may vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation for this position is $50,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

About the Role

Ensemble is looking for a driven Brand Director to lead and actively shape our presence across the travel industry. This is a leadership role for someone who is equally comfortable setting the strategy and rolling up their sleeves to bring it to life — a creative thinker and executer who thrives at the intersection of brand, community, and communications.

As Brand Director, you will own Ensemble’s brand voice, visual identity, and market positioning while personally driving awareness, agency growth, and the kind of brand energy that makes people want to be part of what we’re building. You won’t just be directing from the sidelines. You’ll be in the work — writing, creating, pitching, presenting, and producing alongside your team.

Key Responsibilities

Brand Strategy & Positioning

• Champion and drive Ensemble’s brand positioning, narrative, and point of view
• Develop and execute an activation plan against our value proposition for prospective agency members
• Build and actively maintain Ensemble’s brand standards, ensuring consistency is upheld across every channel and touchpoint.
• Identify market opportunities and competitive gaps; bring your own POV on where the brand should go and how to get there.
• Drive agency recruitment by creating persuasive brand experiences and materials that position Ensemble membership as a must-have.

Creative Leadership & Execution

• Lead the creative department day-to-day — setting direction, reviewing work, giving feedback, and being hands on when needed. Bring creative ideas to the table and help drive them through execution.
• Drive the brand campaigns, overarching partner and member communications, and industry-facing content.
• Set a high creative standard and hold the team to it, while maintaining a culture where bold ideas are encouraged and refined — not filtered out.
• Be the brand’s creative compass: the person who instinctively knows when something is on-brand and when it isn’t.

Content Strategy & Creation

• Own and drive the content strategy across all channels — social, email, website, events, and industry media — and be actively involved in creating it.
• Drive the brand presence strategy: thought leadership pieces, industry commentary, member-facing messaging, and high-stakes communications.
• Oversee the social editorial calendar, ensuring content is purposeful, timely, and reflects Ensemble’s perspective and expertise.
• Drive content that doesn’t just fill channels but builds a genuine point of view — making Ensemble a voice people in the industry want to hear from.

Communications: Oversight & Hands-On Involvement

• Lead and actively shape the social, PR, and partner with events communications teams — setting shared goals, messaging frameworks, and a cohesive brand voice.
• Architect the brand voice at industry events, in media, and in member-facing content at our events to create that connective thread across all content
• Develop PR strategy and key messaging , working alongside the PR team to place stories, build relationships with media, and shape Ensemble’s narrative.

Events & Industry Presence

• Develop and oversee our brand strategy and how it comes to life at both Ensemble and industry events, including: presentations, panels, activations, and experiences that turn heads.
• Identify and pursue speaking engagements, sponsorship opportunities, and partnerships that put Ensemble’s perspective front and centre.
• Partner with the Events team to ensure every event — Ensemble-hosted or industry-wide — shows up with intentional, on-brand energy.

What We’re Looking For

• 10+ years of experience in brand, marketing, or communications, with a senior leadership track record — and a portfolio that shows you’ve done the work, not just managed it.
• A genuine creative — you have a distinct point of view, strong aesthetic instincts, and you produce work you’re proud of.
• An exceptional writer who understands how tone and voice build a brand over time.
• Proven experience leading creative and communications teams, with the ability to inspire, stretch, and develop talent.
• A strategic mind with an executer’s mindset: you think in systems but aren’t too precious to get your hands dirty.
• Experience working across social, PR, and communications — ideally within travel, hospitality, or a membership/association environment.
• A natural connector who understands community, knows what makes people feel like they belong, and can channel that into brand strategy.
• Confident presenting to senior stakeholders, speaking publicly, and representing a brand externally — you’re at home in a room and on a stage.
• Energized by the idea of building something: a brand presence, a team culture, a point of view that the industry recognizes and respects.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $110,000 to $145,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

THE ROLE
TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. The platform is complex, the pace is real, and quality assurance sits at the heart of everything that ships. This is not a maintenance role — it’s a leadership position at the center of an organization that is actively transforming, with the scope and visibility to match.

The QA Manager leads this function: owning day-to-day QA operations across multiple product pods, managing a distributed team, and keeping release quality high while the platform underneath is actively evolving. This is a hands-on leadership role — you will be in the work, not above it, collaborating directly with Development, DevOps, Product, and Delivery.

The ideal candidate brings deep QA leadership experience, strong technical instincts, and the professional maturity to operate effectively across a complex, multi-pod organization — including the ability to coach a team on AI-assisted quality workflows and what effective testing looks like when AI is generating the product being tested.

WHAT WE DO
TripArc’s development teams use AI coding tools — Claude, GitHub Copilot, and similar — as a standard part of their workflow. Familiarity with Claude is expected. We expect our QA Manager to actively champion AI-assisted quality practices: understanding how these tools change velocity and risk profiles, designing quality gates accordingly, and coaching the team on sustainable AI-native testing approaches. Candidates who have built or evolved QA practices for AI-assisted engineering teams will stand out.

WHAT YOU'LL DO

• Release Management & Reporting
  –    Own QA readiness end-to-end across all active pods — scope validation, effort estimation, risk identification, environment readiness, and sign-off
  –    Track testing progress, defect trends, and quality risks; translate signals into clear, actionable status updates for both teams and leadership
  –    Manage release plans in collaboration with the Release Manager and Product Owners, and maintain accurate risk and decision trackers
• Cross-Functional Collaboration & Delivery
  –    Coordinate across QA Analysts, Developers, Product Managers, DevOps, and Delivery through Agile ceremonies, 1:1s, and cross-team syncs — aligning priorities, surfacing risks, and removing blockers
  –    Review sprint and release boards across pods for ticket quality, acceptance criteria completeness, and QA coverage; lead conflict resolution and production issue investigations when they arise
  –    Use JIRA and Git data to identify patterns, flag systemic quality gaps, and drive structural improvements across pods
• People Management
  –    Manage workload, hiring, onboarding, and performance across a geographically distributed QA team including contractors sourced through external staffing vendors
  –    Support QA Leads and Senior QA Analysts in coaching and developing junior team members; set team priorities and provide clear direction during high-pressure periods
• Automation, Tooling & Continuous Improvement
  –    Oversee Automation QA Engineers across pods — reviewing coverage, removing blockers, and contributing to framework decisions (Playwright strongly preferred) and CI/CD integration
  –    Bring sufficient automation depth to evaluate the work of automation engineers, challenge coverage decisions, and contribute credibly to framework and tooling discussions
  –    Lead adoption of AI-assisted QA practices and own tooling evaluation, vendor assessment, and continuous improvement initiatives across the QA function
  –    Define what effective QA looks like when AI-generated content and non-deterministic outputs are part of what’s being tested
• Operational Availability
  –    Manage urgent and unplanned requests under pressure; this role requires flexibility to support occasional late-evening deployments as part of the platform’s release cadence

WHO YOU ARE

• 5+ years in software QA, with at least 3 years managing teams of 10 or more — including distributed or offshore resources
• Hands-on experience with Playwright and TypeScript, sufficient to lead and evaluate the work of automation engineers, make credible framework decisions, and contribute meaningfully to CI/CD integration
• Working knowledge of SQL, API testing tools (Postman, Swagger), browser DevTools, and CI/CD pipelines - enough to support production incident investigation, evaluate team output, and contribute credibly to technical discussions
• Strong Agile delivery fluency (Scrum and Kanban), release management ownership, and a track record of reducing defect escape rates
• Excellent cross-functional communication — able to translate technical quality signals into business language and coach upward as well as downward
• Background in travel technology, complex platform ecosystems, or multi-pod delivery environments is strongly preferred

Additional Assets:

• Experience evaluating and adopting AI-powered testing capabilities — and opinions about how to use them well
• Experience with staff augmentation vendors and contractor relationship management

TOOLS & ENVIRONMENT
JIRA · Xray · Playwright · Selenium · Postman · Swagger · SQL · CI/CD pipelines · Claude · GitHub Copilot

WHY TRIPARC
TripArc’s platform is in a period of genuine transformation — new pods, new products, and AI-generated content being introduced at scale. The QA Manager who joins now will help define what quality means in that context, not inherit a playbook that already exists. For a QA leader who wants real influence over standards, tooling, and team culture — and who is energised by complexity rather than deterred by it — this is a consequential role at the right moment.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this role is $110,000 to $130,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Summary:

The Customer Success Manager (CSM) is responsible for retaining, growing, and optimizing corporate travel programs across a portfolio of clients. This role ensures clients realize full value from their travel program while identifying opportunities to increase adoption, expand services, and drive incremental revenue.

The CSM acts as a strategic advisor, not just a service contact—owning the client relationship post-sale and aligning program performance with client business objectives.

Key Responsibilities

Client Retention & Relationship Management

• Own and manage a portfolio of corporate travel clients
• Build strong relationships with key stakeholders (travel managers, procurement, finance, executive sponsors)
• Lead Annual Business Reviews (ABRs) with clear performance metrics and forward-looking plans
• Proactively identify risks and execute retention strategies
• Keep CRM up to date as per company policy

Revenue Growth & Account Expansion

• Identify and drive upsell and cross-sell opportunities (e.g., Concierge/Entourage services, meetings & events, consulting services)
• Expand program reach across client organizations (“turn over every leaf”)
• Partner with Sales (BDMs) on expansion opportunities and RFP renewals
• Contribute directly to incremental revenue targets within existing accounts

Program Optimization & Adoption

• Monitor and improve contracted vs. transacted performance
• Drive adoption of online booking tools, preferred suppliers, and travel policies
• Analyze travel data to uncover savings, leakage, and optimization opportunities
• Deliver actionable insights using reporting tools (e.g., analytics platforms)

Operational Excellence

• Act as the primary escalation point for service-related issues working closely with our operations teams
• Coordinate with Operations, Implementation, and Supplier Relations teams
• Ensure SLAs are met and service delivery aligns with client expectations
• Support onboarding and ensure a smooth transition to active program usage

Consultative Advisory

• Provide strategic guidance on:
• Travel policy development and compliance
• Supplier sourcing (air, hotel, car)
• Duty of care and risk management
• Cost control and program efficiency
• Position the CSM as a trusted advisor, not just an account manager

Key Performance Indicators (KPIs)

• Client retention rate
• CRM upkeep
• Organic Growth
• Contracted vs. transacted revenue performance
• Adoption rates (OBT usage, preferred supplier compliance)
• ABR completion and execution of account plans
• Client satisfaction (NPS or equivalent)

Qualifications & Experience

• 5+ years in corporate travel, account management, or customer success
• Experience within a Travel Management Company (TMC) strongly preferred
• Strong understanding of:
• Corporate travel programs
• GDS / booking tools / travel technology
• Supplier negotiations and travel policies
• Proven ability to manage and grow client relationships

Core Competencies

• Commercial mindset (revenue + retention focused)
• Analytical and data-driven decision making
• Strong communication and executive presence
• Problem-solving and proactive account management
• Ability to influence stakeholders across multiple levels

Success Profile (What Good Looks Like)

• Clients are retained, engaged, and growing
• Travel programs show increasing adoption and compliance
• Clear account plans with measurable outcomes are executed
• The CSM is seen as a strategic partner, not a vendor

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this position is: $80.000 to $100,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Overview 
The Analyst, Financial Planning & Reporting is a key member of the FP&A function and supports consolidated financial reporting, management reporting, and enterprise-wide planning processes across Range Group and affiliated entities. 

This role combines strong foundational financial acumen with systems capability and business partnership. The Analyst will support the preparation of consolidated financial statements (management view), assist in monthly and quarterly reporting packages, contribute to automation initiatives, and support ERP implementation and reporting architecture enhancements. 

The ideal candidate is a detail-oriented finance professional, working toward or interested in a CPA designation, who thrives in a fast-paced, evolving environment and is eager to build technical and business partnering skills. 

Key Responsibilities  

Consolidated Financial Reporting Support

• Assist in preparation of consolidated management financial statements across multiple entities and currencies.
• Support consolidation schedules, intercompany eliminations (management view), and reporting bridge analyses.
• Maintain mapping between statutory financial reporting and management reporting structures.
• Ensure accuracy, completeness, and timeliness of monthly, quarterly, and annual reporting packages.
• Contribute to variance analysis and support development of reporting commentary.

Management Reporting & Insights

• Support preparation of monthly management reporting package, including KPI dashboards and performance analytics.
• Assist in variance analysis with clear and concise commentary.
• Partner with Business Unit stakeholders to understand financial performance and cost drivers.
• Help translate financial data into actionable insights to support decision-making.
• Own monthly management reporting package, including KPI dashboards and performance analytics. 

Planning, Budgeting & Forecasting

• Support the annual budget process and quarterly reforecasts.
• Assist in maintaining planning templates and driver-based forecasting models.
• Coordinate inputs from cross-functional teams during planning cycles.
• Help ensure alignment between operational inputs and financial forecasts. 

Systems, Automation & Data Support

• Support continuous improvement of financial reporting processes using Excel, Power Query, and related tools.
• Assist in ERP implementation and financial system enhancements.
• Help automate recurring reporting schedules and reconciliations.
• Maintain data integrity and support reporting architecture improvements.
• Contribute to reporting development in tools such as Vena and/or Power BI.

Process Improvement & Change Support

• Assist in documentation and standardization of reporting processes.
• Operate effectively in an environment with evolving priorities.
• Support integration efforts related to acquisitions or organizational changes.

Team Collaboration

• Collaborate closely with FP&A team members and cross-functional stakeholders.
• Support senior team members on ad hoc analysis and special projects.
• Contribute to a high-performance, collaborative, and low-ego team culture.
• Build strong working relationships across the organization. 

Qualifications 

• 2–5 years of experience in FP&A, corporate finance, or financial reporting.
• CPA designation in progress or interest in pursuing CPA preferred.
• Familiarity with financial statements and basic accounting principles.
• Exposure to Power BI or other reporting tools is an asset.
• Strong attention to detail and analytical mindset.
• Ability to work in a fast-paced, dynamic environment.
• Strong communication skills and willingness to learn.
• Strong Excel skills (experience with Power Query or Power Pivot an asset). 

What Success Looks Like 

• Reporting is accurate, timely, and reliable.
• Strong foundational understanding of financial reporting and planning processes.
• Increasing ownership of reporting and analysis over time.
• Contributions to automation and process improvements.
• Trusted team member who supports both FP&A and business stakeholders effectively. 

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation range for this position is: $80,000 to $100,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Overview

As the VP of Finance, you will be the primary architect of financial transformation for a premier North American luxury travel host agency. This is a high-visibility, hands-on executive role designed for a leader who thrives at the intersection of operational excellence and commercial strategy.
You will lead our finance division to ensure that as we scale, our processes remain disciplined, our reporting stays surgical, and our insights drive the bottom line.

Key Pillars of Responsibility

1. Strategic Financial Leadership & Integrity
•    Operational Discipline: Design and implement a "gold standard" of internal controls, ensuring all financial activities and reporting are produced with absolute precision.
•    Performance Engineering: Lead the annual budget cycle and drive rigorous monthly performance-versus-budget analysis, providing the executive team with the "why" behind the numbers.
•    Audit & Compliance: Direct the year-end audit process and ensure total adherence to North American regulatory standards and complex FX translation requirements.

2. Commercial Architecture & Revenue Assurance
•    Supplier Contract Expertise: Master the commercial components of travel supplier contracts, specifically focusing on complex commission tiers, overrides, and global incentive structures.
•    Revenue Optimization: Ensure the seamless invoicing, receipt, and reconciliation of compensation from global supplier partners, eliminating revenue leakage.
•    Forecasting: Develop predictive models to track and forecast performance against supplier contracts, ensuring the agency maximizes every incentive opportunity.

3. Systems, Automation & Data Insights
•    Digital Transformation: Actively lead ERP system implementations and ensure seamless interconnectivity between front-end travel booking tools and back-end accounting.
•    Process Innovation: Take a hands-on approach to developing automated workflows that replace manual reconciliations with scalable, tech-driven solutions.
•    KPI Development: Build advanced BI dashboards (Power BI/Tableau) that track customer-centric KPIs and traveler-experience metrics.

Qualifications

• Education & Designation: Bachelor’s degree in Business/Commerce; Canadian CPA designation is mandatory.
• Experience: 10–15+ years of progressive leadership, with at least 5 years of direct Travel Industry experience (Agency or Host Agency model preferred); experience with M&A a plus.
• Technical Edge: Expert-level proficiency in Excel, BI Tools, and direct experience leading a full-scale ERP implementation.
• Core Competency: Mastery of consolidation accounting, complex intercompany transactions, and FX translations.

Why This Role?

We operate at the pinnacle of the luxury travel industry. You will be joining a sophisticated, fast-paced environment where your work directly impacts the success of hundreds of independent advisors and the world’s most prestigious travel brands.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Position Overview

The VP, Destination, Tours & Specialty Partnerships is responsible for leading Ensemble’s global strategy and commercial performance across tour operators, sun & sand suppliers, DMCs, ground transportation, insurance, air partnerships, and tourism boards.

This executive role owns the commercial frameworks, partner strategy, revenue growth, and overall performance of the Destination & Specialty portfolio. This role will lead a high-performing team, strengthen strategic supplier relationships, expand Ensemble’s global footprint, and drive measurable value for both members and partners.

The ideal candidate is a strategic yet hands-on commercial leader who thrives in a fast-paced, data-driven environment and is passionate about elevating the travel ecosystem.

Key Responsibilities

Strategic Leadership & Portfolio Ownership

• Develop and execute the global strategy for Destination & Specialty partnerships aligned with Ensemble’s commercial objectives.
• Own revenue, override, marketing contribution, and growth targets across the full portfolio.
• Evaluate portfolio performance and optimize mix across tour, DMC, sun & sand, ground, air, insurance, and tourism board partners.
• Identify whitespace opportunities and onboard new high-value, strategic partners globally.

Commercial Negotiation & Frameworks

• Lead complex negotiations to secure competitive commercial terms, overrides, marketing funds, and exclusive member benefits.
• Establish profitable distribution frameworks that drive measurable ROI for both Ensemble and its partners.
• Review and oversee all contracts, ensuring compliance with brand standards, legal requirements, and financial objectives.

Partner Relationship Management

• Own executive-level relationships with key strategic partners.
• Lead quarterly and annual business reviews with partners and internal stakeholders.
• Monitor sales performance and implement corrective initiatives where targets are at risk.
• Represent Ensemble at global industry events and elevate the consortium’s market positioning.

Team Leadership & Cross-Functional Collaboration

• Build, mentor, and develop a high-performing team across the Destination & Specialty vertical.
• Partner closely with Marketing, Product, Operations, Analytics, Finance, and Sales to ensure alignment on commercial goals.
• Collaborate with technology teams to enhance distribution, reporting visibility, and partner integration.
• Drive accountability through KPIs and data-led decision making.

Member Value & Experience

• Ensure partner portfolio delivers differentiated, high-quality travel experiences for Ensemble members and their clients.
• Identify opportunities to enhance member engagement, education, and adoption of preferred programs.
• Support strategic initiatives that elevate the overall value proposition of the consortium.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 12+ years of travel industry, procurement, partner relations, or commercial leadership experience.
• 7+ years in senior leadership roles managing teams and complex supplier portfolios.
• Deep understanding of tour operators, DMCs, insurance, air, ground, and/or destination partnerships.
• Proven track record of negotiating high-value commercial agreements.
• Strong financial acumen with experience managing revenue targets and profitability.
• Analytical mindset with ability to synthesize data into strategic recommendations.
• Demonstrated ability to operate both strategically and tactically.
• Exceptional executive presence and presentation skills.
• Experience working within a global purchasing or consortium model strongly preferred.

Cultural Fit

• Thrives in a KPI-driven, technology-enabled organization.
• Entrepreneurial, adaptable, and solutions-oriented.
• High ownership mentality with low ego and high accountability.
• Comfortable navigating change and building structure within growth.
• Strong collaborator who can influence across functions and senior leadership levels.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Brief

We are seeking an experienced Senior BI Developer to help modernize our analytics platform while building executive reporting used by senior leadership. 

We are currently transforming our analytics environment, migrating legacy SQL Server and Power BI Desktop reporting into a Microsoft Fabric Lakehouse architecture to create a scalable and governed data platform. 

This role combines executive dashboard development, forecasting analytics, and data platform modernization. The successful candidate will lead the migration of existing BI reporting into Fabric while developing curated datasets and KPI models that power executive reporting. 

Working closely with the Senior Director of Analytics, this role sits at the intersection of business analytics and modern data platforms, translating business metrics into scalable Fabric-based semantic models that support executive decision-making and future AI-driven analytics capabilities. 

Key Responsibilities 

Executive Reporting & Forecasting 

• Design and build executive dashboards in Power BI that provide clear performance insights for leadership
• Implement dynamic forecasting and run-rate projections
• Integrate financial assumptions to support profit and margin visibility
• Develop clear KPI summaries, variance views, and trend analysis
• Enable drill-down across company, business unit, and operational drivers 

Semantic Modeling & BI Development 

• Design and optimize Power BI semantic models
• Standardize KPI definitions and calculations
• Improve dataset performance and maintainability
• Consolidate and simplify existing BI models where appropriate 

Fabric Migration & Curated Layer Development 

• Lead migration of existing BI datasets from SQL Server / Power BI Desktop to Microsoft Fabric
• Develop curated semantic models and KPI logic on top of the Lakehouse architecture
• Design business-ready views and metrics within the curated layer to support reporting and analytics
• Implement Dataflows, governed datasets, and scalable Power BI semantic models
• Collaborate closely with the Data Engineering team, leveraging Bronze / Silver layers to build trusted business metrics in the curated layer
• Ensure the Fabric environment supports scalable reporting, self-service analytics, and future AI capabilities 

Analytics Platform Development 

• Help establish best practices for BI development and data governance
• Contribute to a scalable analytics environment supporting executive reporting, operational dashboards, and advanced analytics
• Ensure datasets are documented, reusable, and optimized for performance 

Required Skills & Experience 

• Strong Power BI development experience (data modeling, DAX, performance optimization)
• Advanced SQL development skills
• Experience building executive KPI dashboards
• Strong experience designing Power BI semantic models, not just building report visuals
• Experience implementing forecasting or time intelligence models
• Hands-on experience with Microsoft Fabric or Azure data platforms
• Experience working with Lakehouse architectures and semantic modeling
• Ability to translate data & metrics into scalable BI datasets

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Role Overview
The Director, Finance Operations provides strategic leadership and oversight of finance operations including month-end close, balance sheet reviews, reconciliations, and general accounting activities in alignment with company policies and procedures. This role includes leading a team, managing financial processes, and driving operational improvements to support the organization’s goals.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, coach, and develop team members to ensure alignment with company policies and objectives.
• Foster a collaborative, high-performance culture that thrives in a fast-paced environment.
• Demonstrate a low-ego leadership style that promotes teamwork and clear communication.
• Maintain a “Best in Class” finance team capable of adapting quickly to change.
• Collaborate effectively across the organization with stakeholders to execute key deliverables.

Financial Operations

• Owning full-cycle accounting, including AP, AR, GL maintenance, and month-end close.
• Prepare and review balance sheet reconciliations and financial reports.
• Ensure timely payments and collections, liaising with vendors and clients as needed.
• Oversee client account reconciliations and collections in TRAMS.
• Accrue invoices received but not processed by period-end deadlines.

Reporting & Analysis

• Provide insights and trend analysis to inform financial strategy.
• Prepare monthly presentations, KPIs, and reports for leadership.
• Assist with regulatory reporting and audit requirements.

Process & Risk Management

• Lead projects related to process improvements and system upgrades.
• Implement internal controls to enhance efficiency and accuracy.
• Monitor financial risks and ensure compliance with policies and regulations.
• Support back-office system maintenance and future implementations.
• Apply strong project management, prioritization, and time management skills to meet deadlines.

Customer Service

• Ensure service excellence through leadership on finance-related queries from agents and internal partners via email and ServiceNow/Helpspot within SLA.

Qualifications

• Bachelor’s degree in Accounting or Finance; CPA designation required.
• 5+ years in general accounting with 2+ years in people management.
• Experience leading teams of 6+ (including outsourced providers).
• Advanced Excel skills; proficiency in MS Office.
• Experience with large multi-module cloud accounting systems (Dynamics NAV/MS D365 preferred).
• Knowledge of TRAMS back-office system is an asset.
• Strong communication, attention to detail, and problem-solving skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Travel industry experience strongly preferred.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.