Lead and execute continuous improvement initiatives across operational functions.

Identify process gaps, inefficiencies, and improvement opportunities through data analysis and operational reviews.

Develop and implement structured process improvement frameworks to improve productivity, quality, and cost efficiency.

Conduct root cause analysis on operational failures and recommend corrective actions.

Benchmark internal operational performance against industry standards and identify improvement opportunities.

Perform hands-on analysis of operational data to identify trends, bottlenecks, and performance issues.

Develop, maintain, and automate operational dashboards and reports using tools such as Microsoft Excel, Power BI, or similar BI tools.

Provide regular performance reports with actionable insights for management review.

Work closely with Business Intelligence teams to improve data visibility and reporting efficiency.

Lead cross-functional improvement projects from planning through implementation.

Manage project timelines, scope, risks, and deliverables to ensure successful execution.

Facilitate weekly or monthly operational performance review meetings with stakeholders.

Escalate project risks or unresolved issues with recommended solutions.

Develop operational training modules and process documentation.

Conduct training sessions and workshops for operations teams.

Coach and mentor staff on continuous improvement methodologies and best practices.

Maintain and update operational knowledge bases.

Partner with operations leaders to identify performance gaps and improvement initiatives.

Conduct site visits and operational reviews to ensure process compliance and operational consistency.

Drive adoption of a data-driven and continuous improvement culture across the organization.

3–5 years of experience in operational excellence, process improvement, business analytics, or operations management.

Bachelor’s Degree in Supply Chain Management, Industrial Engineering, Business Administration, Logistics, or related field.

Strong analytical, problem-solving, project management, and stakeholder management skills.

Proficient in Microsoft Excel and BI tools (e.g. Power BI, Tableau); knowledge of SQL / Python is an advantage, with willingness to travel for site visits.

Experience within logistics, courier, supply chain, warehousing, or operational environments is preferred.

Proven track record in leading process improvement projects with measurable business outcomes.

Execute scheduled preventive maintenance on production equipment and machinery.

Conduct test runs before handing over machines to production to ensure optimal functionality.

Verify all measuring instruments and equipment are in good working condition.

Coordinate with Automation Engineers to secure required machine spare parts.

Maintain proper housekeeping and organisation of spare parts and maintenance tools.

Support and participate in continuous improvement initiatives.

Investigate mechanical and electrical failures and provide root-cause findings.

Collaborate with Equipment Engineers to rectify major component failures.

Support new tester setup for platform standardisation and optimization.

Troubleshooting diverse mechanical and electrical issues under time pressure.

Ensuring minimal downtime while managing multiple maintenance requests.

Maintaining accurate spare-parts availability to avoid delays.

Assessing and determining the required corrective actions during equipment breakdowns.

Prioritising maintenance tasks based on urgency and operational impact.

Diploma in Electrical, Mechanical, or Mechatronics Engineering, or equivalent qualification.

Knowledge in automation and process control preferred.

Minimum 2 years of experience in industrial equipment maintenance.

Knowledge of TPM, PLC systems, and automation is advantageous.

Fresh graduates may be considered.

Strong team player with a positive attitude.

Good problem-solving skills and attention to detail.

Able to work in fast-paced operational environments.