As Marqeta's Senior Administrative Partner to our Chief People Officer (CPO), you will provide steady, reliable support to our dynamic CPO in a fast-paced environment. You'll leverage your exceptional organizational skills, resilience, and composure to navigate shifting priorities with ease. Operating behind the scenes, you'll serve as a proactive, detail-oriented, and unflappable partner who takes pride in ensuring seamless operations and anticipating needs before they arise.

While we work Flexible First, this role requires in-person presence at our Oakland office every Tuesday, with additional in-office days as needed for key moments such as Board meetings and leadership team onsites. We'd love for you to join us!

The Impact You'll Have

• Provide primary executive support to the CPO - including calendar management, expense reports, and complex travel arrangements.
• Light administrative support (calendars and expenses) to select members of the CPO leadership team.
• Manage a complex and dynamic calendar, navigating frequent changes and prioritizing meetings with sound judgment.
• Coordinate domestic and international travel with precision - including flights, hotels, ground transport, and dining - ensuring alignment with the CPO’s preferences and standards.
• Prepare and process expense reports accurately and efficiently.
• Handle special projects and logistics such as team offsites, milestone and holiday gifts
• Anticipate needs, stay several steps ahead, and respond quickly in a highly fluid environment.
• Manage light operational or finance-related activities such as purchase orders and vendor coordination.
• Be willing to jump in wherever needed - whether that’s coordinating a last-minute meeting, troubleshooting a travel issue, or running out to grab coffee.
• Communicate clearly and professionally across the CPO’s leadership team and cross-functional partners.
• Maintain discretion, professionalism, and a sense of humor -  even when things change unexpectedly.

Who You Are

• 5+ years of professional experience in administrative support, with 2+ years of Executive level support (either C-Suite at a similarly-sized firm, or VP+ at a larger company)
• Demonstrated ability to manage executives' calendar and administrative needs with precision, speed, discretion, and exceptional attention to detail
• Experience supporting an executive with access to highly sensitive information (ideally a CHRO, CFO, CLO, or comparable role)
• Ability to perform this role in-person in our Oakland office every Tuesday, with willingness to be present in-person for other key moments (Board meetings, leadership team onsites, etc)
• Strong proficiency with Google Workspace, Slack, Zoom, and other key tools for managing work in a distributed global environment

Nice-To-Haves

• Experience providing executive support in a remote/hybrid environment
• Experience working at a global company through a rapid growth phase

Your Manager

• Maija Muncy, Chief of Staff

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual "Onsite" consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $95,200 - $119,000
• Premium: $103,000- $128,800
• Premium Plus: $112,000 - $140,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As a Senior Brand Designer at Marqeta, you will play a pivotal role in defining and executing engaging, performance-driven work as part of the Content and Creative team. You will be responsible for ideation, exploration, and implementation of visuals across mediums and channels with an eye toward continual up-leveling of our campaigns and the Marqeta brand.  Beyond the ability to create beautiful work, you are an ambitious, detail-oriented designer with a passion for process, comfortability with feedback and iteration, and strong foundation in the fundamentals.  You anchor your design work in solving the business problem at hand and you know the value of a thoughtful design system.  

We are a small-but-mighty team, so excellent communication, organization, proactivity, and follow-through are key.  We are highly collaborative and we count on each other for the collaboration that makes our work better (and more fun!).

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Creating visual systems that tell clear stories, and leave an impression on our audiences and Marqeta’s visual brand. 
• Producing end to end creative for campaigns, across various channels and brand surfaces.
• Building wireframes and create visuals for responsive web experiences that drive conversion 
• Collaborating with cross-functional stakeholders to define strategic approach and   design effective, compelling presentations 
• Help scale our design impact by implementing design systems, leveraging automation tools. building effective templates, collaborating with our data and insights teams to test and optimize our work,  and evolving/adjusting our processes for an increasingly efficient workflow.

Who You Are

• Bachelor's degree in graphic design or related field, or equivalent work experience
• 10+ years experience in brand design, in house or agency
• Portfolio of work that demonstrates excellent design across a range of channels/surfaces and strong process
• You are skilled in Figma (collaborative use of features including building and using brand libraries, variables and components), Adobe Creative Suite (3D and motion preferred), and Google Docs.
• Your design principles and fundamentals are excellent: layout, hierarchy, balance, typography, color theory
• You have pixel-perfect attention to detail.  Uneven margins bug you!
• You “show your work” through process and iteration, demonstrated in portfolio
• You take a generous approach to collaboration: giving and receiving feedback freely and openly in design crits with a kind, constructive mindset  
• You are flexible and adaptable to create great work in a fast moving, dynamic environment
• You manage your calendar and work flow effectively to maximize your productivity
• You have a spirit of curiosity and a drive to seek new ground.  You desire to learn new things to address skills gaps on the team and drive your personal and career growth

Nice To Haves

• Motion design capabilities 
• 3D capabilities 
• Web UX design experience
• B2B and in house experience preferred 
• Experience using AI to optimize design process and production

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $98,200 - $122,700
• Premium: $106,200 - $132,800
• Premium Plus: $115,400 - $144,300

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As Marqeta’s Staff Software Engineer - Kubernetes Operations, you'll be instrumental in scaling our platform to meet the demands of our rapidly growing business and help architect solutions that power millions of transactions daily.

We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here.

The Impact You’ll Have

• Design, build, and maintain highly available Kubernetes infrastructure at scale
• Lead architecture decisions for container orchestration and cloud-native services
• Mentor engineers on Kubernetes best practices, container security, and cloud infrastructure
• Develop automation tools and improve CI/CD pipelines for containerized applications
• Collaborate with platform and application teams to optimize workload performance
• Drive initiatives to improve system reliability, observability, and disaster recovery
• Participate in on-call rotation and incident response
• Contribute to the technical roadmap and infrastructure strategy

Who You Are

• 8+ years of software engineering experience
• 3+ years of hands-on production experience with Kubernetes
• Strong understanding of container technologies (Docker, containerd)
• Experience with infrastructure as code (Terraform, Helm, or similar)
• Proficiency in at least one programming language (Go, Python, Java)
• Deep knowledge of networking, security, and distributed systems
• Experience with cloud platforms (AWS, GCP, or Azure)
• Strong communication and collaboration skills

Nice-To-Haves

• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Security Specialist (CKS)
• Experience with service mesh technologies (Istio, Linkerd)
• Knowledge of observability tools (Prometheus, Grafana, Datadog)
• Experience in fintech or payments industry
• Contributions to open-source Kubernetes ecosystem

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 - 60 min calls
• Offer!

At this point, we hope you're feeling excited about the role. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so again, don’t hesitate to apply — we’d love to hear from you.

Compensation and Benefits

We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here.

• National: A baseline tier that applies to most of the geographic territory of the United States.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $174,700 - $218,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Counsel, International Product & Regulatory you will  help advance our vision of modern money movement and will be enthusiastic about payments technology and its potential for positive impact in peoples’ lives. You will help drive high-profile cross-functional initiatives across the business involving a variety of complex legal and regulatory issues relating to managing risk for financial and payments products internationally. This requires strong business acumen and the ability to both work independently and with large multi-stakeholder teams. We are looking for someone with sharp analytical and communication skills, who is diligent, organized, engaged, proactive, collaborative, and who has demonstrated excellent legal and business judgment and strategic thinking. You will be part of an international team providing product, regulatory and privacy support. 

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is not for an existing vacancy.

The Impact You’ll Have

• Demonstrate a passion and practical knowledge of international laws, rules and regulations related to prepaid and debit products in various jurisdictions, including Canada and the EEA
• Develop strategies for monitoring and analyzing new international laws and regulations in the payments/financial services space to assess their applicability to the payments/financial products offered by Marqeta, and work closely with relevant stakeholders in developing and implementing controls to comply with applicable international laws and regulations 
• Provide legal advice on payment laws, financial services regulations, data privacy, consumer protection, and enforcement actions for existing products and new features in covered jurisdictions
• Assess legal risks, recommend mitigation strategies, and provide legal advice to cross functional stakeholders (product, engineering, risk teams, go to market, etc.) in connection with maintaining integrity of the financial platform
• Collaborate with and manage outside legal counsel in various international jurisdictions
• Be a team player and self-starter with drive and initiative 
• Have high integrity and great judgment while working across the organization 

Who You Are

A licensed attorney with: 

• 5+ years’ experience practicing in-house in fintech or banking or at a reputable law firm, ideally focused on prepaid, debit and/or payments work
• A workable understanding of the international payments industry, including the laws, rules and regulations related to banks and the participants in the payments ecosystem, including issuer processors and program managers
• A keen sense of ownership and the ability to independently drive complex projects to completion on tight timelines in a fast-moving, high-performing environment
• A solid business focus with practical risk awareness and the ability to balance legal risk mitigation against key business objectives and risks
• Excellent oral and written communication skills; ability to work on teams and independently; ability to drive accountability and influence outcomes
• The ability to challenge and be challenged both internally and with clients in a constructive and respectful way
• Advanced problem solving skills, i.e., the ability to quickly digest a problem, evaluate various options/solutions and empower yourself and others to deliver
• Team player with a positive attitude and commitment to excellence
• JD degree and member in good standing of a State Bar (or equivalent in your jurisdiction) 

Typical Process

• Application submission
• Recruiter video call
• Take-home exercise 
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 30-45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 132,300 - 165,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As Marqeta’s People Business Partner (PBP) - EU/UK, you support Marqeta’s teams in the European region to help build strong regional cultures, navigate day-to-day employee situations, and help build the overall Marqetan experience.

• You serve as our European People Business Partner, supporting our operations across the UK, Gibraltar, Malta, and Poland. You also act as the primary People Business Partner for our GTM UK team, and the EU/UK region.
• You work cross-functionally to support employees, leaders, and our offices to ensure compliance with local regulations and cultural nuances across multiple European markets.
• You collaborate closely with US-based People Business Partners who are functionally aligned to our global C-level leaders, ensuring that our European teams align with our global strategy while also having dedicated local support.

This role reports to the Head of Global People Business Partners.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

• Act as the regional People Business Partner - Serve as the primary People Business Partner for EU markets and the GTM UK team, providing guidance across all of Marqeta’s teams in the UK, Gibraltar, Malta, and Poland. This role requires close partnership with the functional People Business Partners to ensure team member decisions align with company and functional people priorities
• Accelerate business performance - Coach and consult with leaders of people and employees, aligning Marqeta local people initiatives with business priorities
• Drive company-wide alignment and efficiency - Foster seamless cross-functional collaboration across Talent Acquisition, Talent Development, Total Rewards, People Business Partners, and People Operations - ensuring cohesive execution of people priorities for the region
• Elevate manager effectiveness - Coach managers on day-to-day employee situations, overall employee experience, and ensure people initiatives drive business growth and transformation
• Lead regional people initiatives - Provide local expertise and execute initiatives such as performance management
• Monitor compliance & risk management - Ensure People practices comply with local employment laws, regulations, and cultural expectations across all our markets - partnering with Legal and Compliance teams on regulatory requirements
• Employee Relations - Manage employee relations matters and performance management issues; serve as the point-of-contact for EU market employee concerns. Act as the primary point of contact and leader for employee related investigations at Marqeta.
• Culture Champion - Foster a high-performance culture that aligns with company values while respecting local market differences
• People Policies - Partner to develop and implement region-specific People policies and programs; adapt global programs for local market relevance
• Stakeholder Management - Build strong relationships with country leadership, and global People team to ensure alignment and knowledge sharing

Who You Are

• Experience: You have 8+ years of progressive People Business Partner experience with demonstrated expertise in European employment and cultural nuances; at least 2 years working as a People Business Partner at a global company headquartered in the US.
• Problem Solver: You have an analytical mindset and a deep understanding of organisational dynamics. You uncover root causes and use data and intuition to guide your approach. 
• Owner: You act with purpose and accountability. You align people initiatives to strategic priorities, balancing short-term business needs with long-term organisational health. You keep stakeholders informed, manage risk proactively, and always deliver with integrity. 
• Collaborator: You build strong partnerships rooted in trust, transparency, and shared goals with the broader People Experience team. You easily navigate global, cross-functional relationships.
• Doer: You act with urgency and intention. You’re comfortable rolling up your sleeves to execute and get the work done.

Nice-To-Haves

• Experience in working in a global company headquartered in the US.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s People Development Senior Manager you will be the driving force behind how we enable our managers, develop our leaders, and scale our learning ecosystem. You will be a rare hybrid: a high-level strategist who isn't afraid to roll up your sleeves. You will design a multi-year vision and then personally manage the project lifecycles to turn that vision into a reality.

We aren't looking for a "traditional" L&D practitioner who focuses on checking boxes and tracking completion rates. We are looking for an architect of growth—someone who sees learning as a competitive advantage and treats the employee experience as a high-end product.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

1. Strategic Learning & Execution

• Vision to Reality: Translate broad strategies into actionable roadmaps, utilizing rigorous project and program management to ensure high-quality delivery.
• Learning Innovation: Identify and pilot emerging marketplace trends and AI-driven innovations to ensure our learning remains world-class.
• Thrive@MQ: Strategic oversight of our professional development budget, ensuring it drives both individual growth and organizational capability.

2. Manager & Leadership Enablement

• Manager Foundations: Build and scale a "Manager Excellence" framework that equips our people leaders with the essential tools to lead high-performing, inclusive teams.
• High-Potential Development: In partnership with the Talent Management lead, create intentional development paths and "stretch" experiences for key talent.
• Coaching & Mentoring: Scale our coaching programs, moving beyond informal pairings to a structured, high-impact community of practice.

3. Learning Technology & Innovation

• Tech Stack Strategy: Audit our current environment and bring expert recommendations to influence our future learning technology roadmap in partnership with our People Technology team.
• AI Integration: Use AI tools to accelerate the design, development, and global implementation of learning content at scale.
• Content Excellence: Create "beautiful," high-fidelity, and interactive digital content—utilizing tools like Articulate—that delivers a premium user experience "in-the-flow" of work.

4. Team Leadership & Collaboration

• Mentorship: Work closely with our Talent Development Program Manager, providing guidance, coaching, and mentorship to elevate their professional growth.
• Cross-Functional Influence: Partner with the Talent Analytics team to build robust measurement frameworks and dashboards that track the real-world impact of learning.
• Community Connection: Genuinely connect with our learners to understand their needs, ensuring L&D is integrated into the business rather than operating in a bubble.

Who You Are

• The "Strategic Doer": You possess the business acumen to sit at the strategy table and the project management discipline to lead the execution.
• A Master Facilitator: You don't just manage programs; you love to be "in the arena," facilitating high-impact sessions and teaching others.
• Tech-Savvy Architect: You understand the "plumbing" of L&D but also have the creative eye to build engaging, modern content.
• A Collaborative Influencer: You can navigate complex stakeholder landscapes, build trust quickly, and "bring others along" on the journey.

Qualifications

• 8+ years of experience in L&D, Talent Management, or Organizational Development.
• Platform Expertise: Proven experience working within Workday and various LMS/LXP platforms.
• Design Skills: Proficiency in Articulate (Storyline/Rise) or similar rapid-authoring tools is preferred.
• Strategic Execution: A proven track record of turning a learning vision into a reality through expert project management.
• Leadership: Experience mentoring others to deliver high-quality outcomes.
• AI Proficiency: Demonstrated ability to use AI to scale design, development, or implementation of learning.

Your Manager

• Sylvia Mahlebjian, Senior Director, Talent Development

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $150,300 - $187,800
• Premium: $162,600 - $203,300
• Premium Plus: $176,800 - $221,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Talent Management Senior Manager you will operate at a strategic and systems level—focusing on building and continuously improving a set of high-impact, interconnected talent programs (e.g., performance management, succession, and leadership development). You will design programs that drive measurable impact and evolve them based on data, insights, and feedback from the business.

You will bring modern, forward-thinking talent practices that move us beyond traditional, compliance-driven processes—creating experiences that are intuitive, valuable, and embraced by the business.

You will partner closely with People Business Partners (PBPs), who are responsible for implementation and sharing insights from the business. Success requires strong influence, prioritization, and iteration—ensuring programs are not only well-designed, but practical and effective in real-world application.

We are committed to how talent fuels business performance. This role will lead the design and evolution of core talent systems that raise the bar on leadership, performance, and growth across the organization.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

Core Talent Systems (Primary Focus)

Lead the design and evolution of a cohesive talent system, with primary ownership across:

• Performance & Growth
• Succession & Talent Planning
• Leadership Expectations & Success Profiles

For these areas, you will:

• Design modern, business-relevant frameworks and tools
• Ensure programs are simple, high-impact, and usable by leaders
• Provide clear guidance and resources for PBPs to implement effectively
• Gather feedback and insights from PBPs and leaders to continuously refine
• Define and track key metrics to assess effectiveness and outcomes

Career Growth (Secondary / Iterative Focus)

• Evolve career pathways, development approaches, and experience-based growth models over time
• Introduce improvements iteratively based on business needs and capacity
• Partner with PBPs and leaders to ensure relevance and adoption

Organizational Effectiveness (Targeted Contributions)

• Partner with PBPs to identify patterns and systemic opportunities related to org effectiveness
• Contribute frameworks and insights (vs. owning all OD interventions end-to-end)
• Support alignment of talent systems with how the organization operates

Driving Impact, Measurement & Continuous Improvement

• Define success metrics for core talent programs and track outcomes over time
• Establish simple, clear reporting to assess effectiveness (e.g., performance differentiation, bench strength, mobility)
• Synthesize qualitative and quantitative insights from PBPs, leaders, and employees
• Continuously iterate to improve impact, adoption, and simplicity
• Bring a strong program management approach to prioritize, sequence, and deliver work effectively

How You’ll Work

• Operate as a thought partner to senior leaders and PBPs
• Bring a strong point of view on modern talent practices while staying grounded in business needs
• Influence without direct ownership of execution
• Translate talent strategy into clear, compelling narratives and tools
• Balance strategy and execution by focusing on what matters most and sequencing the work

Who You Are

• 6–10+ years of experience in talent management, organizational development, or related disciplines
• Proven experience designing and evolving core talent programs (e.g., performance, succession, leadership frameworks)
• Strong program management skills with the ability to prioritize and deliver across multiple initiatives
• Demonstrated ability to measure and improve the impact of talent strategies
• Experience partnering closely with PBPs or equivalent roles
• Strong point of view on modern talent practices, with the ability to apply them pragmatically
• Exceptional influencing and communication skills, including executive-level storytelling
• Ability to operate in ambiguity and build iteratively

What Success Looks Like

• A set of focused, high-impact talent systems that are clear and consistently applied
• Talent programs that are valued and used by the business—not seen as HR processes
• PBPs are equipped and enabled to effectively implement talent strategies
• Improved bench strength and visibility into succession for key roles
• Increased clarity and consistency in leadership expectations
• Clear evidence that talent programs are driving better business and talent outcomes
• A strong foundation in place to expand and evolve the talent strategy over time

Your Manager

• Sylvia Mahlebjian, Senior Director, Talent Development 

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $150,300 - $187.900
• Premium: $162,600 - $204,300
• Premium Plus: $176,800 - $221,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta's Senior Director, Talent Acquisition, you will play a critical, executive-level role in defining and executing the long-term talent strategy for Marqeta’s workforce. You'll directly influence the structure and growth trajectory of all departments and organizations and will operate as a strategic advisor to executive leadership, translating business strategy into an actionable, enterprise-wide talent acquisition roadmap that successfully recruits and retains the high-quality candidates needed to move the business forward.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

• Executive Strategy: Define, develop, and drive the multi-year, enterprise-wide talent acquisition strategy, ensuring alignment with Marqeta's overall business objectives, global expansion, and market positioning.
• Team Leadership: Hire, coach, and lead a high-performing, global team of recruiting leaders and individual contributors, fostering a culture of operational excellence, innovation, and scalability across all recruiting processes.
• Vision & Influence: Communicate a compelling, long-term vision and sense of purpose for the Talent Acquisition function. Influence executive stakeholders on critical talent decisions, leveraging data and strategic insight.
• Talent Branding: Shape and activate Marqeta's talent brand to win top talent. Partner across teams to define our unique value proposition, then bring it to life through digital presence, content, candidate experience, and employee advocacy. Establish metrics that prove we're attracting the right people and gaining competitive advantage in key talent markets.
• System & Data Mastery: Own the strategy and architecture for recruiting systems to maximize efficiency, data integrity, and strategic reporting. Create executive-level reporting that provides predictive insights and measures the business impact of talent acquisition efforts.
• Executive Partnership: Partner directly with the Executive Leadership Team and department heads to forecast and manage complex, multi-year headcount plans and capacity planning across all business functions.
• Market Intelligence: Develop and maintain a deep, executive-level understanding of the competitive talent landscape, emerging industry trends, and the global market to position Marqeta as an employer of choice.
• Cross-Functional Leadership: Lead and participate in strategic, cross-functional initiatives and projects that support the company's long-term corporate strategies and business objectives.

Who You Are

• 12+ years of progressive experience in Recruiting, Talent Acquisition, or Human Resources, with at least 8 years of experience leading high-performing, multi-location, or global teams within a hyper-growth environment at progressive companies.
• Demonstrated ability to operate at a strategic and tactical level, coaching, empowering, and developing senior talent. Deep-seated passion for building a diverse and inclusive global team.
• Superior communication skills (verbal, written, and presentation) to influence and articulate strategy to all levels, from individual contributors through the CEO and Board of Directors.
• Proven track record of initiating, innovating, and delivering complex, high-impact results across an enterprise.
• Exceptional analytical, program, and project management skills for large-scale initiatives.
• Extensive experience translating complex data and analytics into actionable executive insights to influence business strategy and measure organizational impact.
• Deep knowledge of the candidate lifecycle and a proven track record of designing, developing, and managing world-class recruiting processes that ensure a premium candidate experience globally.
• High capacity to learn quickly, effectively prioritize, manage extreme ambiguity, and drive organizational change in a dynamic environment.

Your Manager

• Crystal Sumner, Chief Administrative Officer 

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Finalist Interview
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $219,400 - $274,200
• Premium: $233,400 - $291,800
• Premium Plus: $247,400 - $309,300

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Credit Risk Senior Analyst, you will lead our underwriting strategy helping us to launch successful credit programs. You will drive innovation to establish best in class credit strategies and underwriting models. You will work closely with internal stakeholders including Banking, Product, Finance, and Data while partnering and building strong relationships with external bank partners and customers.

 We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here.

The Impact You’ll Have

• Evaluate and refine credit policies and models for both consumer and SMB credit cards to minimize losses and enhance profitability.
• Develop and implement tailored, data-driven strategies for effective management of the consumer and SMB credit card portfolios.
• Conduct risk segmentation, behavioral, loss forecasting, line management and other empirical analyses to support and refine credit models used in underwriting practices for consumer and SMB credit card portfolios.
• Build dashboards and present regular reports on key performance indicators (KPIs) and key risk indicators (KRIs) specific to consumer and SMB credit cards to senior management.
• Maintain up-to-date knowledge of regulations and compliance requirements affecting both consumer and SMB credit card products.

  Who You Are

• Bachelor’s degree in Mathematics, Statistics, Economics, Finance, or another quantitative field.
• Minimum of 3 years of professional experience in a financial institution with a focus on credit risk analysis.
• Advanced proficiency in SQL and experience with statistical modeling, including machine learning techniques.
• Demonstrated ability to solve white space problems and develop innovative solutions.
• Exceptional attention to detail and the ability to work independently on complex projects.
• Strong communication skills, with experience in presenting and explaining complex data to senior leadership.
• Innate curiosity to dive into a problem with minimal instruction to discover what the issue might be.

Nice-to-Haves:

• Master’s degree in a related field.
• Proficiency in Python and R for data analysis and modeling.
• Direct experience in managing consumer and SMB credit card portfolios.
• Experience with automated decision engines
• In-depth knowledge of regulatory standards specific to the credit card industry.

Your Manager

Neha Nanda, Senior Director, Credit Risk

Our (typical) process:

1. Application Submission
2. Recruiter video call
3. Hiring manager video call
4. Virtual “Onsite” consisting of 4-5, 45 min calls
5. Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $99,000 - $123,800
• Premium: $107,200 - $134,000
• Premium Plus: $116,600 - $145,700

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive
• Annual “development dollars” to support our people growth and development

As Marqeta’s Senior Director, Sales (Strategic), you will manage a team tasked solutioning new and novel financial products for our Global Strategic Partners. Our Global Strategic Partnerships team collaborates with some of the world's most forward-thinking companies to provide cutting-edge Card Issuing and Processing solutions. These solutions empower customers to manage their finances, accumulate wealth, and foster economic stability. Marqeta is at the forefront of a revolution in payments as businesses shift towards offering innovative embedded financial solutions to their customers. We guide prospects and customers through the evolving payments landscape, suggesting innovative approaches, maximizing the value derived from money movement, and enhancing customer loyalty.

Marqeta partners closely with the most innovative companies globally to deliver Modern Card Issuing and Processing solutions that help customers manage their finances, build wealth and economic stability.  Marqeta is powering a transformation in payments as companies transition to providing innovative embedded financial solutions for their customers.  We advise prospects and customers on the shifting payments marketplace, potential ways to innovate in the space, derive increased value from the movement of money and increase customer loyalty. 

As the Senior Director, Sales (Strategic) at Marqeta, you will be entrusted with the leading one of our key global strategic accounts. Your role will involve close collaboration with various teams within Marqeta. You will be a trusted advisor, responsible for devising strategies to achieve your quarterly targets, expanding current programs, and launching new ones, all while fostering innovation and thought leadership.

NOTE: This is a hybrid role and requires candidates to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the Recruiter Interview. We'd love for you to join us!

The Impact You’ll Have

• Lead a team focused on our key global strategic accounts.
• Increase revenue and gross profit by managing existing business, identifying upselling opportunities, and expanding current and new programs to additional markets.
• Develop and execute a strategic sales plan to achieve revenue targets and drive growth.
• Identify, engage, and build strong relationships with key decision-makers in enterprise organizations.
• Foster relationships with key executives at prospects and partners to establish a trusted advisor position and to establish a sustainable pipeline of opportunities and drive revenue growth.
• Facilitate cross-functional collaboration and alignment with key internal teams, including Solutions & Delivery, Product, Network, Sales Strategy and Operations, Banking Partnerships, and other key teams within our global organization to align on customer needs and ensure value creation and satisfaction.
• Deliver quarterly sales plans, OKR’s, and develop joint business plans with key prospects and partners.
• Maintain a deep understanding of Marqeta's solutions and effectively communicate value to clients.
• Provide accurate sales forecasts and pipeline management.
• Stay up to date on industry trends, competitor offerings, and customer pain points to refine sales strategies.
• Build a diverse, equitable, inclusive, and high-performing sales team by influencing the team's GTM strategy, hiring, team structure, culture, and sales processes.
• Drive cross-functional collaboration and alignment with key partner teams, including Vetting, Delivery, GNSO, Sales Strategy and Operations, Banking Partnerships and other teams in sales globally.

Who You Are

• 15+ years of Enterprise Technology experience in sales and account management within a payments organisation.
• 5+ years of experience in managing teams and a measurable track record of developing a team of high performing AEs & AMs.
• Experience selling and managing complex, multi-product technology platform solutions to Enterprise customers.
• Industry expertise in Payments, Retail, Fintech and Banking, with an ability to influence in complex situations.
• Proven experience in strategic account planning and execution for success. 
• Track record of delivering YoY new bookings and successfully expanding in-year revenue.

Great To Have But Not Required

• BNPL experience.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s Key Account Executive based in London, you will be passionate about scaling the success of our business in Europe. This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

(1) Cultivating and managing relationships with executives seeking to innovate and disrupt B2B & consumer payments;

(2) Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers; and

(3) Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.  

The team at Marqeta focuses on the largest and most impactful commercial opportunities in Marqeta’s evolving business. These customers include established brands, fintech innovators and labour / retail marketplaces, all looking for solutions to launch, scale and continuously evolve their financial products and services.  Key to this role is an ability to understand Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

We're looking for a self-motivated, experienced solution seller, who is eager to further deepen their knowledge of embedded finance and possesses the business judgment and sales acumen to vet opportunities and close deals. In this role you will spend the first 3 months learning the ins and outs of Marqeta and our customers and our programme management capabilities, supporting Team Leads on strategic projects, and building a sales pipeline. Additionally, you will need to understand the process of selling a complex platform technology and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

This role is about generating and closing new opportunities while playing a key role supporting the Sales Director in setting the strategic vision for the business - here are a few key expectations:

• Closing and launching enterprise customers: Work alongside the team Director in identifying, closing and onboarding new customers. Manage the back end of the process including Salesforce rigour and reporting, financial modeling, and garnering internal approvals. 
• Qualify leads and prioritize the right opportunities: Serve as the primary point of contact for prospects by identifying their needs and requirements, responding to requests for information and proposals, and vetting them against our current and future product offering.
• Run a Sales Process end to end: Manage real customer opportunities through a sales process, from initial engagement to scoping to final contract negotiations. At any given time, you will be responsible for partnering with the team to grow and renew existing accounts and working opportunities in various stages of that process in Salesforce.
• Contracting: Work with our Legal team as required to shepherd opportunities through the contracting process, including negotiation and execution.
• Know the Tech: Quickly get up to speed on Marqeta's technical and programme management capabilities, the unique features and customer benefits our platform offers and how to speak with confidence, knowledge and credibility about what we bring to our customers and prospects.
• Sell the partnership vision: Work with internal SMEs to identify and develop solutions for prospects who are trying to understand what makes Marqeta’s platform and service offering so exceptional and differentiated.

Who You Are

• 10+ years of experience in sales and/or strategic business development roles; payments, investment banking and strategic consulting backgrounds preferred but not required. Bachelor’s Degree or comparable experience required.
• Deep understanding of the payments ecosystem and card issuing is crucial, with bonus points for having worked in a regulated programme manager offering full stack solutions to customers.
• Strong familiarity and ease with the fintech ecosystem, B2B technology applications and how technology platforms serve customer businesses.
• Financial Acumen. The payments business and caliber of customer relationships necessitates complex deal structures and financial modelling. We’re looking for an individual who is comfortable and capable of evaluating and modeling customer proposals and resulting contract financial models. 
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and senior leadership members.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Exceptional problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As a Production Support Engineer I at Marqeta, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first line of contact for our customers, adeptly handling and resolving technical issues, using known procedural documents with some technical analysis performed while translating technical jargon into user-friendly language. In addition, you will collaborate with our Engineering teams to manage software updates. 

Your role will also involve handling problems in all areas of Marqeta's products and services and ensuring that our customers get the best support. For complex issues, you would follow escalation procedures engaging Senior members and Engineering teams. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is for an existing vacancy.

The Impact You’ll Have

• Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
• Perform problem-solving, diagnosing, and generating corrective action plans for issues 
• Work cross-functionally to resolve issues and provide customer care
• Provide on-call support for rotations and escalations
• Assist in monitoring production transaction volume, functionality and performance
• Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
• Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements

 Who You Are

• 2 years of experience in Technical Support, Production Support, or IT Support for B2B customers
• Experience in payments and/or accounting systems
• Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
• Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
• Experience with ticketing systems (such as, Jira, SalesForce, etc)
• Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
• Basic SQL knowledge should be able to modify queries for data extraction for troubleshooting
• Comfortable working within a Linux environment
• Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumoLogic, Grafana, Datadog, and New Relic
• The ability and desire to learn new technologies and tools

Nice to haves

• Experience working at a high-growth company
• Scriptwriting - Python, Ruby, Shell, etc
• Ability to read/understand Java codebase

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 60,600 - 75,800

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As Marqeta’s Manager, Developer Documentation and Experience you will lead our documentation team and evolve how we deliver developer experiences at scale. This role goes beyond traditional technical writing. You will define how complex financial systems are translated into clear, actionable guidance and ensure our documentation is structured around real customer use cases, not just technical endpoints. You will own documentation strategy, information architecture, and content quality across APIs, SDKs, and platform surfaces. In close partnership with Product, Engineering, and customer-facing teams, you will ensure documentation is accurate, timely, and aligned to how developers actually build on Marqeta.

Documentation is a core part of the Marqeta product experience. It is often the first touchpoint for developers and plays a critical role in how quickly they can integrate, launch, and scale. High-quality documentation builds trust, reduces friction, and directly impacts developer adoption and long-term customer success.

This role comes at a pivotal moment as we expand our platform and invest in AI-driven workflows to improve how content is created, maintained, and consumed. You will play a key role in shaping how AI is applied to scale content, improve discoverability, and enhance the overall developer experience.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is not for an existing vacancy.

The Impact You’ll Have

• Lead and develop a team of technical writers, fostering a high bar for clarity, quality, and customer impact.
• Define and drive documentation strategy, standards, and information architecture across the platform.
• Partner with Product, Engineering, Design, and Support to document features as they are built.
• Improve developer onboarding and reduce time to integration through structured, high-quality documentation.
• Identify gaps in APIs, SDKs, and workflows through documentation and developer feedback.
• Contribute to a cohesive developer experience across documentation, SDKs, and platform surfaces.
• Drive innovation in tooling, automation, and AI-driven content workflows.
• Use data and feedback to continuously improve content quality, coverage, and discoverability.

Who You Are

• 8+ years in technical writing or developer documentation, with 2+ years in leadership.
• Experience delivering documentation for APIs, SDKs, or complex platform products.
• Strong information architecture and content strategy skills, with experience scaling documentation systems.
• Ability to translate complex systems into clear, concise, and actionable guidance.
• Proficiency with Markdown, Git, and modern documentation tools.
• Strong cross-functional collaboration, communication, and project management skills.
• A mindset focused on developer experience, usability, and continuous improvement.
• Experience in payments, fintech, or enterprise SaaS
• Familiarity with backend languages (Python, Go, Java, Node)
• Experience with large-scale documentation systems and information architecture
• Experience with AI-driven or automated documentation workflows

Nice-To-Haves

• Experience building or scaling developer portals or self-service platforms.
• Familiarity with onboarding flows, sandbox environments, or API-first ecosystems.
• Experience partnering with Developer Relations or developer-facing teams.
• Background in content analytics, SEO, or improving content discoverability.
• Experience creating diagrams, architecture visuals, or instructional media.

What You’ll Need to Apply

• Resume
• Writing samples or portfolio demonstrating developer-focused documentation.
• Examples of how you have used AI or automation in workflows or developer experiences.

Your Manager

• Sarah Dulski, Senior Director, Product Design - Customer & Developer Experience

Recruiter For This Role

• Prashant Sharma

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD is: 109,600 - 137,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As Marqeta’s Senior Manager, Credit Risk, you will lead our credit risk and pricing strategy, helping us launch and scale credit programs from the ground up. You will drive innovation to establish best in class credit strategies in partnership with internal stakeholders and external bank partners and customers. You will create something unique in the embedded credit space: a marketplace that enables fintech apps, wallets, and merchants to offer credit products at scale.

Embedded within finance, this role will support Marqeta’s evolving managed credit card programs by shaping credit risk strategy across acquisition and account management, pricing, performance and portfolio monitoring, in partnership with cross functional execution teams across product, engineering, sales, operations and other functional areas.

We work Flexible First. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here.

The Impact You’ll Have

Credit Strategy & Policy

• Own end-to-end credit strategy initiatives — from framework design through implementation and ongoing monitoring
• Build, review, and refine consumer and commercial credit card risk and pricing strategies
• Proactively adjust credit card policies based on portfolio performance and risk trends
• Establish strategies that directly drive KPIs: approval rates, new accounts, loss rates, profit margin, and more

Modeling & Data

• Partner with data scientists to build best-in-class credit risk and cash flow models
• Work with product to develop modern credit stacks and data strategies leveraging financial, bank, and third-party datasets — enabling underwriting automation at scale

Capital Markets & Partners

• Partner with capital markets on securitization structures, warehouse lines, and forward flow deals
• Provide analytical support to co-brand partners, including loss forecasts and profitability analysis

Governance & Reporting

• Draft underwriting and risk documentation
• Support bank partners on model validation and governance
• Report KPIs and risk performance to senior management regularly

Advisory & Cross-Functional Leadership

• Serve as a risk consultant to bank partners and customers — recommending improvements to credit strategies
• Collaborate across Banking, Product, Finance, and Capital Markets as an internal strategic resource and external-facing advisor

Team Leadership

• Lead and mentor a small team of Credit Risk Analysts (1–3 people), providing direction on day-to-day priorities and longer-term development

Who you are

Experience & Background

• 8+ years building credit card risk and pricing programs, ideally at a fintech — across consumer and/or commercial underwriting
• Proven ownership across the full credit card lifecycle:
• Credit policy and risk strategy development, monitoring, and adjustment
• Approval, line assignment, and pricing strategy design
• Risk assessments for prospective partners
• Acquisition strategy across card programs
• Bachelor's degree in Finance, Business, Accounting, Economics, Statistics, Math, or a related field

Technical Skills

• Expert in Excel and SQL modeling
• Comfortable using data to build alignment across stakeholders with competing priorities

Collaboration & Communication

• Experience working cross-functionally with product, engineering, finance, compliance, bank partners, and capital providers
• Exceptional communicator — able to translate complex credit concepts for executive, partner, and cross-functional audiences (written and verbal)

Mindset & Adaptability

• Comfortable in a build environment — moves fluidly between strategy and execution without a large supporting team
• Thrives in fast-paced, dynamic settings with shifting priorities
• Demonstrated ability to adapt credit strategies in response to portfolio performance changes or macroeconomic conditions

Your Manager

Neha Nanda, Senior Director, Credit Risk

Our (typical) process:

1. Application Submission
2. Recruiter video call
3. Hiring manager video call
4. Virtual “Onsite” consisting of 4-5, 45 min calls
5. Offer!

Compensation and Benefits 

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• Premium+: $180,600- $225,800
• Premium: $166,200 - $207,700
• National: $153,500 - $191,900

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Investor Relations Manager you will support the company’s investor relations efforts. The team is focused on maximizing shareholder value through effective communication of our value proposition. To do this we must tell a cohesive and data-driven story about our strategy, financial results, and operations to the financial community including new and existing investors as well as research analysts. This role will be tasked with implementing transparent systems and processes to allow our CEO and CFO to easily track communications with the investment community, in addition to assisting with data analysis and drafting materials. This role will also need to work cross-functionally across Marqeta to gain a strong understanding of our business and make sure the company is successfully communicating its strategic and financial opportunities with the investor community.   This is a highly visible opportunity where you can have a measurable impact at a fast-paced company. You will report to the Director of Investor Relations.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

• Support the creation of materials related to the quarterly earnings call, including: earnings press release, scripts, Q&A, investor presentation, fact sheet, financial and legal back-up, post-event reporting, and transcript reviews, as well as other ad hoc analytical requests
• Assist with development of board memos and other content to support broader finance team initiatives
• Interact with the investment community in conversations regarding the Company’s business model, operating results and business strategy
• Support the Company’s participation in investor and analyst events such as conferences, meetings, non-deal roadshows
• Monitor and report on industry and peer company information and practices by tracking research reports, news, earnings calls, and other relevant resources
• Analyze sell-side analyst notes and identify key themes to highlight for management
• Review analyst models and build relationships with sell-side associates to understand how they built their models and their key underlying business and financial metric assumptions
• Collaborate with third-party service providers, including those for web-hosting, surveillance, IR consultants, and targeting
• Keep and document detailed notes of investors calls, summarize highlights, and track interactions in the database repository. Use this information to continuously improve our investor communication and target strategy

Who You Are

• 4-6 years of finance/accounting experience - with investor relations experience in a publicly traded company or equity research highly preferred
• Strong and detailed knowledge of financial statements, equity valuation models, and reporting requirements
• Expertise working with and implementing AI tools
• Strong knowledge of GSuite, Excel, or other data management tools
• Knowledge of IR systems such as Nasdaq IR Insight, Alphasense, Virtua, Workiva a plus
• Understanding of Reg FD and other SEC disclosure rules and regulations
• Ability and comfort working independently across cross-functional internal teams and external relationships, and the ability to project manage multiple large scale projects
• Superb communication skills, both spoken and written. Able to tell the story as well as the facts
• Bachelor's degree in finance, accounting, economics, mathematics, computer science, or related field
• Knowledge of the Payments industry is a huge plus
• Must be intellectually curious

Your Manager

• Maria Graizer, Director, Investor Relations

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $125,840 - $157,300
• Premium: $136,000 - $170,000
• Premium Plus: $148,000 - $185,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s  Settlement Senior Analyst, you will ensure financial integrity and trust across our global payments ecosystem by leading transaction processing controls and funds movement operations for our customers, bank partners, and networks. The Settlement Controls organization operates at the core of our business, guided by the mantra: Ensure all program funds are in the right place, at the right time, for the right purpose. In this role, you will scale the Settlement Controls Team by implementing efficient processes, deploying automated tools, and building controls that ensure transactions are processed accurately and on time. 

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

• Perform end-to-end reconciliation and discrepancy management: Execute time-sensitive daily, weekly, and monthly reconciliations while analyzing network, bank and internal data to identify root causes of discrepancies, and implement corrective actions to preserve trust in banking and money movement services.
• Daily Program Funding Compliance: Track and report Customer Program Deposits accurately and timely while maintaining intraday funding balance oversight, escalating issues promptly when needed and monitoring banking activities for irregularities to ensure data integrity across all transaction sources.
• Drive operational excellence: Create comprehensive process documentation while identifying control gaps, partnering cross-functionally to develop targeted solutions, and supporting critical month-end close activities.
• Support system evolution: Define business requirements while developing comprehensive test plans, validating new processes and systems, and collaborating with Engineering, Product, Data & Insights teams to resolve bugs and enhance reconciliation capabilities.
• Become a Subject Matter Expert on settlement controls: Serve as a go-to resource for the team while providing backup support for ad hoc cross-departmental needs.
• Process Improvement & Controls: Lead continuous improvement efforts by enhancing reconciliation procedures, implementing robust internal controls for compliance, driving process automation initiatives, and delivering strategic recommendations that optimize cash management and treasury operations.

Who You Are

• Bachelor's Degree in Finance, Accounting, or related field
• 5+ years of experience in finance, accounting, or settlement/reconciliation functions, ideally with strong knowledge in banking, financial services, operations, and cash management. Experience with reconciliation tools and automation platforms is strongly preferred
• Analytical problem-solver with strong SQL/Python, Excel proficiency (complex formulas, pivot tables), experience leveraging AI for process automation and data analysis, excellent judgment, and the ability to connect business operations to transaction flows and funds movement. Strong project management and leadership capabilities
• Self-motivated and detail-oriented with strong written and verbal communication skills to collaborate effectively across teams and management levels
• Adaptable and curious about the payments industry, thriving in fast-paced environments while balancing big-picture thinking with hands-on execution and a drive to continuously improve processes

Nice-To-Haves

• Previous Bank and Network transaction reconciliation experience (Visa, MasterCard, AMEX)
• Experience with funds transfer processes (ACH, wire transfers, SWIFT, RTP/FedNow)
• Experience in data analysis and automation
• Knowledge of regulatory compliance (SOX, PCI DSS, banking regulations)
• Experience in tech, digital banking, or payment processor environments

Your Manager

• Sophia Coelho

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $89,400 - $111,700
• Premium: $96,700 - $120,900
• Premium Plus: $105,100 - $131,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

We're seeking an experienced Senior Manager, Platform Engineering to lead our infrastructure software engineering team responsible for Marqeta's Kubernetes-based compute platform. This is a critical technical leadership role at the heart of our infrastructure, supporting the applications that process millions of payment transactions with ultra-high availability requirements.

You'll drive platform modernization, cost optimization, and operational excellence while leading a team of infrastructure software engineers who build and maintain the foundational systems that enable Marqeta's engineering organization to ship quickly and reliably.

We work Flexible First. This role can be performed remotely in the United States, only in one of our National or Premium locations, which you can review here.

The Impact You’ll Have

Leadership & Team Development

• Lead, mentor, and grow a team of infrastructure software engineers focused on Kubernetes platform engineering
• Build a culture of innovation, operational excellence, and customer-focused platform development
• Recruit top talent and develop career growth paths for team members
• Foster collaboration with application development teams, SRE, security, and other infrastructure teams
• Drive technical decision-making while empowering engineers to own their solutions

Platform Strategy & Modernization

• Define and execute the technical roadmap for Marqeta's Kubernetes compute platform
• Drive continuous platform modernization to support evolving business needs and scale requirements
• Champion platform-as-a-product mindset, treating internal engineering teams as customers
• Evaluate and integrate emerging technologies and AWS services to improve platform capabilities
• Lead architectural decisions for container orchestration, service mesh, observability, and developer tooling

Cost Optimization & Efficiency

• Develop and implement strategies to optimize Kubernetes infrastructure costs without compromising performance or reliability
• Monitor and analyze compute resource utilization, identifying opportunities for right-sizing and efficiency gains
• Implement FinOps practices including chargeback/showback models, budget alerting, and cost allocation
• Drive adoption of cost-effective AWS services and spot instances where appropriate
• Partner with engineering teams to optimize application resource requests and limits

Operational Excellence & Availability

• Ensure ultra-high availability of the production Kubernetes platform supporting payment processing workloads
• Establish SLOs/SLIs for platform reliability and performance
• Lead incident response for platform-level issues and drive continuous improvement through blameless postmortems
• Implement comprehensive monitoring, alerting, and observability solutions
• Balance innovation with stability through disciplined change management and deployment practices

SDLC & Platform Engineering

• Design and implement CI/CD pipelines and deployment automation for platform infrastructure
• Apply software development best practices to infrastructure code (testing, code review, version control)
• Drive infrastructure-as-code initiatives using Terraform and other automation tools
• Collaborate with security teams to embed security into the platform and SDLC
• Enable developer productivity through self-service capabilities and golden paths

Technical Environment

You'll be working with technologies including (but not limited to):

• Container Orchestration: Kubernetes, Amazon EKS
• Cloud Platform: AWS (multi-account architecture)
• Infrastructure-as-Code: Terraform, Helm
• CI/CD: Argo
• Observability: DataDog

Who You Are

• 8+ years of experience in infrastructure engineering, platform engineering, or DevOps roles
• 5+ years of people management experience, leading technical teams through complex initiatives
• Deep expertise with Kubernetes in production environments at scale (architecture, operations, troubleshooting)
• Extensive Cloud fundamental knowledge (AWS preferred, including EKS, EC2, VPC, IAM, and other core services)
• Proven track record of Kubernetes cost optimization and resource efficiency improvements
• Strong understanding of SDLC methodologies, CI/CD practices, and infrastructure-as-code
• Experience managing ultra-high availability systems (99.99%+ uptime) in production
• Proficiency with infrastructure-as-code tools (Terraform, CloudFormation, etc.)
• Hands-on experience with container technologies, service mesh, and cloud-native architectures
• Strong technical leadership skills with ability to influence without authority across the organization
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice-To-Haves

• Experience in payments, financial services, or other highly regulated industries
• Familiarity with PCI-DSS, SOC 2, and compliance requirements in cloud environments
• AWS certifications (Solutions Architect, DevOps Engineer, or Security Specialty)
• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
• Experience with service mesh technologies (Istio, Linkerd, AWS App Mesh)
• Background with observability platforms (Prometheus, Grafana, Datadog, New Relic, etc.)
• Knowledge of GitOps practices and tools (ArgoCD, Flux)
• Experience with multi-tenancy and platform security patterns
• Familiarity with FinOps frameworks and cloud cost management tools

Typical Process

• Application Submission
• Recruiter Video Call
• Hiring Manager Video Call
• Virtual “Onsite” consisting of 4-5, 45-60 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $200,500 - $250,600
• Premium: $210,200 - $262,800

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Senior Account Executive based in London, you will lead the expansion and scaling of our most impactful partnerships across larger Fintech, Financial Institution, banking, and embedded finance businesses. This highly strategic role requires a critical, pre-existing understanding of the entire payments ecosystem, particularly the issuing side, to successfully navigate complex business and technical engagements.

The European Sales team at Marqeta is looking to expand our sales footprint in Europe to focus on some of the largest and most impactful commercial opportunities in Marqeta’s evolving business. 

The customers in focus include all traditional and digital banking organisations, as well as large scale fintechs, fintech innovators and companies who are looking to take control of and expand their card programme offerings to their customer base - essentially those looking for solutions to launch, scale and continuously evolve their banking products and services.

This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

• Cultivating and managing relationships with executives and entrepreneurs seeking to innovate and disrupt B2B & consumer payments;
• Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers;
• Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.

Key to this role is an ability to deeply understand and articulate Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You’ll Have

Marqeta’s Senior Account Executive role focuses on generating and closing significant new opportunities whilst playing a strategic role in setting the vision for the business:

• Qualify leads and prioritise customer opportunities: Serve as the primary point of contact for enterprise and strategic level prospects by identifying their needs and requirements, responding to requests for information, and vetting them against our current and future product offering.
• Run a Complex Sales Process: Independently manage highly strategic customer opportunities through the full sales process, from initial engagement and complex pricing discussions through to final contract negotiations. You will also be responsible for partnering with your team to grow existing accounts and managing opportunities across various stages in Salesforce.
• Contracting Leadership: Take ownership of guiding both inbound and outbound opportunities through the contracting process, working seamlessly with our Legal team on negotiation and execution.
• Leverage Technical Expertise: Utilise your existing, deep understanding of Marqeta’s technical capabilities, unique features and customer benefits to speak with confidence, knowledge, and credibility about the value we bring to customers and prospects.
• Sell the Partnership Vision: Lead the development of proposals and expert responses to RFIs/RFPs in collaboration with internal subject matter experts (SMEs), articulating what makes Marqeta’s platform and service offering exceptional and differentiated.

Who You Are

• Minimum of 10+ years of sales experience, ideally within payments, Fintech, or complex B2B technology.
• Mandatory Payments Expertise: A critical, demonstrable understanding of the payments ecosystem is essential for success in this role. We require candidates to possess deep payments and card experience, and no applicants without this background will be considered. Bonus points for comprehensive knowledge of the issuer-processing ecosystem.
• Comfort with the unknown. We’re building a world-class platform but must manage the expectations of both internal and external stakeholders. Our product roadmap is also constantly changing to reflect evolving strategy and the competing needs of our customers.
• Proven familiarity and ease with the fintech ecosystem, B2B technology applications, and how technology platforms serve customer businesses. You will need to understand the basics of how SaaS and platform technology companies work, and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.
• Financial Acumen. The payments business and calibre of customer relationships necessitate complex deal structures. We’re looking for an individual who is comfortable and capable of evaluating and modelling customer proposals and resulting contract financial models.
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and entrepreneurs.
• Ability to prioritise, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Strong problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Great To Have But Not Required

• Strong experience selling in the issuer-processing space.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s Senior Manager, Bank Partnerships, you will manage and enhance relationships with existing issuing bank partners and develop new relationships.

The Partner Operations team is a key division within Marqeta's broader Go-To-Market Organization, responsible for global bank and network partnership strategies, and solution design and delivery. This leadership role will serve as the primary contact for our bank partners, helping to drive incremental program growth, maintain strong relationships, and play a key role in managing some of Marqeta’s largest and most strategic account relationships.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Act as the primary liaison between Marqeta and existing bank issuing partners, fostering strong, collaborative relationships, and regularly communicating to understand needs and drive program performance (Relationship Management).
• Collaborate with bank partners and internal product development teams to launch new products and features that meet market and client demands (Product launch and Development).
• Coordinate with internal and external stakeholders to make sure the company and its programs are fully compliant with bank requirements (Program oversight and compliance).
• Lead the negotiation and management of contracts to ensure favorable terms, minimize risk, and optimize financial terms (Contractual Oversight & Negotiations and Economic Optimization).
• Oversee day-to-day operational responsibilities like invoice validation, audit coordination, and customer service/regulatory escalations, while establishing and tracking Key Performance Indicators (KPIs) to monitor and report on bank partnership performance (Operational support and Analytics).

Who You Are

• Minimum of 7+ years of experience in financial services, partnership management, business development, or similar roles.  Direct FinTech experience or experience managing bank sponsored card products for program managers is a strong plus.  
• Proven experience in leading and managing strategic partnerships at a senior level, with extensive negotiation expertise in commercial agreements and optimising financial outcomes for the company
• Strong knowledge of Visa and MasterCard rules 
• A strategic thinker with a data-driven approach, capable of developing and executing complex, long-term strategies that align with organizational goals
• Comfortable working with senior leadership with ability to influence individuals and drive an agenda
• Bachelors Degree is required, advanced degree is a plus

Nice To Haves

• Familiarity with the following software tools/tool types: Jira or similar ticketing system; Blee or other content management systems; Salesforce or other CMS; Looker or other data 
• Experience re-designing operational processes for efficiency and effectiveness

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Final Executive Interview
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $151,900 - $189,900
• Premium: $164,400 - $205,500
• Premium Plus: $178,700 - $223,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

As Marqeta's Executive Business Partner to our Chief Financial Officer (CFO), you will provide steady, reliable support to our dynamic CFO in a fast-paced environment. You'll leverage your exceptional organizational skills, resilience, and composure to navigate shifting priorities with ease. Operating behind the scenes, you'll serve as a proactive, detail-oriented, and unflappable partner who takes pride in ensuring seamless operations and anticipating needs before they arise.

While we work Flexible First, this role requires in-person presence at our Oakland office every Tuesday, with additional in-office days as needed for key moments such as Board meetings and leadership team onsites. We'd love for you to join us!

The Impact You'll Have

• Provide primary executive support to the CFO - including calendar management, expense reports and complex travel arrangements
• Light administrative support (calendars and expenses) to select members of the CFO leadership team.
• Manage a complex and dynamic calendar, navigating frequent changes and prioritizing meetings with sound judgment.
• Coordinate domestic and international travel with precision - including flights, hotels, ground transport, and dining - ensuring alignment with the CFO’s preferences and standards.
• Prepare and process expense reports accurately and efficiently within a timely manner.
• Coordinate and prepare materials for team Town Halls, leadership team meetings and team on-sites in coordination with the CFO and the People Business Partner. 
• Create, track and coordinate special projects such as team OKRs, operational calendars, etc. 
• Assist in tracking and coordinating milestone and holiday gifts.
• Anticipate needs, stay several steps ahead, and respond quickly in a highly fluid environment.
• Manage light operational or finance-related activities such as purchase orders and vendor coordination.
• Be willing to jump in wherever needed - whether that’s coordinating a last-minute meeting, troubleshooting a travel issue, or running out to grab coffee.
• Communicate clearly and professionally across the CFO’s leadership team and cross-functional partners.
• Maintain discretion, professionalism, and a sense of humor -  even when things change unexpectedly.

Who You Are

• 5+ years of professional experience in administrative support, with 2+ years of Executive level support (either C-Suite at a similarly-sized firm, or VP+ at a larger company)
• Demonstrated ability to manage executives' calendar and administrative needs with precision, speed, discretion, and exceptional attention to detail
• Experience supporting an executive with access to highly sensitive information (ideally a CHRO, CFO, CLO, or comparable role)
• Ability to perform this role in-person in our Oakland office every Tuesday, with willingness to be present in-person for other key moments (Board meetings, leadership team onsites, etc)
• Strong proficiency with Google Workspace, Slack, Zoom, and other key tools for managing work in a distributed global environment

Nice-To-Haves

• Experience providing executive support in a remote/hybrid environment
• Experience working at a global company through a rapid growth phase

Your Manager

• Maija Muncy, Chief of Staff

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual "Onsite" consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $102,000 - $127,500
• Premium: $110,400 - $138,000
• Premium Plus: $120,000 - $150,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s  Manager of Service Delivery & Partner Performance you'll be at the forefront of transforming customer support into a competitive advantage. This role puts you in the driver's seat to revolutionize how we deliver exceptional cardholder experiences through data-driven insights, cutting-edge technology, and strategic partnerships.

You'll have the autonomy to identify opportunities, architect solutions, and implement change that measurably elevates our support operations and cardholder’s experience. Working with talented cross-functional teams and strategic BPO partners, you'll not only meet KPIs and SLAs—you'll redefine what excellence looks like in fintech customer support.

This is your opportunity to make a tangible impact on cardholders while building a high-performing support ecosystem. You'll shape performance standards, drive operational transformation, and create the frameworks that scale as Marqeta grows. If you thrive on turning data into action, building collaborative partnerships, and seeing your strategies deliver real results, this role is your platform to shine.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is not for an existing vacancy.

The Impact You’ll Have

• Performance Fanatic: You don’t sit around and wait for things to happen. You strategize, plan, and monitor a path to operational success based on the right data.
• BPO Vendor Management: Manage the operational success of multiple programs across multiple products through building and maintaining effective relationships with operational BPO site leadership
• Performance Analysis & Reporting: Monitor and analyze contact center data (KPIs, metrics) to identify trends and areas for improvement.
• Process Optimization: Identify gaps, develop and implement sustainable and scalable solutions  to enhance operational efficiency, workflows, and customer satisfaction.
• Quality Assurance & Compliance: Define what great looks like and collaborate with QA and Complaints teams to ensure adherence to quality standards and compliance requirements.
• Technology Implementation: Utilize and drive enhancements through new tooling and AI solutions across our telephony, IVR and CRM system to improve agent efficiency and effectiveness 
• Leadership & Coaching: Motivate staff, provide coaching, and influence positive outcomes to cultivate a high-performing culture.
• Escalation Management: Resolve complex customer issues during moments of truth.
• Cardholder Experience Optimization: Foster strong relationships with key Program stakeholders to collaborate on enhancing cardholder experience through sharing expertise, CSAT/QA results and data drive operational efficiencies
• Change Management: Central role to new program launches and existing program refreshes
• Marqeta Culture Carrier: Champion culture cross-functionally through actively embodying Marqeta values, enhancing engagement, and facilitating culture-building activities 

Who You Are

• 7+ years of Customer Support Operations with equivalent years of experience in BPO industry or management of BPOs
• Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic operational efficiencies 
• Demonstrated ability to drive customer satisfaction and experience using people, processes or technology to deliver exception outcomes
• Proven ability to influence and manage stakeholders (internal and external) to achieve positive outcomes
• Experience using data to drive insights and recommend changes for improvement
• Strong technical aptitude including Google Suite, Salesforce, Slack and contact center telephony systems (ex. Amazon Connect)
• Familiarity and first-hand knowledge in fintech, banking or payments
• Positive attitude, team player, adaptable, and resourceful
• Detail-oriented, organized, and adept at managing competing priorities
• Exercises sound judgement and decision-making across diverse scenarios
• Ability to travel globally

Nice-To-Haves

• Deep knowledge of payment processing, program management and/or issuing of debit and credit cards
• Demonstrated ability to manage and operate Amazon Connect
• Strong operational and customer-facing documentation skills with the ability to produce clear, engaging internal and external support guides
• Experience implementing and growing communication channels beyond phone and email
• Proven success in integrating AI solutions into BPO operations from generative AI tooling to agentic implementation of voice or chatbots

Your Manager

• Jena Baker, Ops Director of Global Customer Support Operations

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 114,500 - 143,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As Marqeta’s  Manager of Service Delivery & Partner Performance, you'll be at the forefront of transforming customer support into a competitive advantage. This role puts you in the driver's seat to revolutionize how we deliver exceptional cardholder experiences through data-driven insights, cutting-edge technology, and strategic partnerships.

You'll have the autonomy to identify opportunities, architect solutions, and implement change that measurably elevates our support operations and cardholder’s experience. Working with talented cross-functional teams and strategic BPO partners, you'll not only meet KPIs and SLAs—you'll redefine what excellence looks like in fintech customer support.

This is your opportunity to make a tangible impact on cardholders while building a high-performing support ecosystem. You'll shape performance standards, drive operational transformation, and create the frameworks that scale as Marqeta grows. If you thrive on turning data into action, building collaborative partnerships, and seeing your strategies deliver real results, this role is your platform to shine.

We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here.

The Impact You’ll Have

• Performance Fanatic: You don’t sit around and wait for things to happen. You strategize, plan, and monitor a path to operational success based on the right data.
• BPO Vendor Management: Manage the operational success of multiple programs across multiple products through building and maintaining effective relationships with operational BPO site leadership
• Performance Analysis & Reporting: Monitor and analyze contact center data (KPIs, metrics) to identify trends and areas for improvement.
• Process Optimization: Identify gaps, develop and implement sustainable and scalable solutions  to enhance operational efficiency, workflows, and customer satisfaction.
• Quality Assurance & Compliance: Define what great looks like and collaborate with QA and Complaints teams to ensure adherence to quality standards and compliance requirements.
• Technology Implementation: Utilize and drive enhancements through new tooling and AI solutions across our telephony, IVR and CRM system to improve agent efficiency and effectiveness 
• Leadership & Coaching: Motivate staff, provide coaching, and influence positive outcomes to cultivate a high-performing culture.
• Escalation Management: Resolve complex customer issues during moments of truth.
• Cardholder Experience Optimization: Foster strong relationships with key Program stakeholders to collaborate on enhancing cardholder experience through sharing expertise, CSAT/QA results and data drive operational efficiencies
• Change Management: Central role to new program launches and existing program refreshes
• Marqeta Culture Carrier: Champion culture cross-functionally through actively embodying Marqeta values, enhancing engagement, and facilitating culture-building activities 

Who You Are

• 7+ years of Customer Support Operations with equivalent years of experience in BPO industry or management of BPOs
• Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic operational efficiencies 
• Demonstrated ability to drive customer satisfaction and experience using people, processes or technology to deliver exception outcomes
• Proven ability to influence and manage stakeholders (internal and external) to achieve positive outcomes
• Experience using data to drive insights and recommend changes for improvement
• Strong technical aptitude including Google Suite, Salesforce, Slack and contact center telephony systems (ex. Amazon Connect)
• Familiarity and first-hand knowledge in fintech, banking or payments
• Positive attitude, team player, adaptable, and resourceful
• Detail-oriented, organized, and adept at managing competing priorities
• Exercises sound judgement and decision-making across diverse scenarios
• Ability to travel globally

Nice-To-Haves

• Deep knowledge of payment processing, program management and/or issuing of debit and credit cards
• Demonstrated ability to manage and operate Amazon Connect
• Strong operational and customer-facing documentation skills with the ability to produce clear, engaging internal and external support guides
• Experience implementing and growing communication channels beyond phone and email
• Proven success in integrating AI solutions into BPO operations from generative AI tooling to agentic implementation of voice or chatbots

Your Manager

• Jena Baker, Ops Director of Global Customer Support Operations

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $123,000 - $153,800
• Premium: $133,100 - $166,400
• Premium Plus: $144,700 - $180,900

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Manager of Data Infrastructure, reporting to the Director of Data Engineering, you will lead 5-6 engineers operating critical data platforms that power our AI and analytics strategy. This newly created hands-on leadership role combines technical depth with people management, requiring you to mentor your team, drive agile delivery, and apply product thinking to infrastructure. You'll execute on our data strategy while ensuring operational excellence for platforms processing billions in monthly transaction data.

We work Flexible First. This role can be performed remotely anywhere within the provinces of Ontario and British Columbia, Canada. Quarterly travel to the United States is required. We’d love for you to join us!

The Impact You'll Have

• Lead 5-6 engineers through hands-on technical mentoring, performance management, and career development while fostering operational excellence.
• Own data lake infrastructure operations (S3, Airflow, Kafka/MSK, Spark/Glue) maintaining 99.5% uptime and managing on-call rotation.
• Drive agile delivery with sprint planning, capacity planning, and requirements analysis to ship infrastructure improvements quarterly.
• Apply product thinking by gathering customer requirements from data teams, prioritizing platform features, and measuring adoption success.
• Execute technical roadmaps that deliver on data strategy, translating vision into concrete project plans with measurable outcomes.
• Partner with security/compliance on governance controls and work with vendors on technical integrations and platform optimization.

Who You Are

• 6+ years in data engineering/infrastructure with 2+ years leading technical teams at scale.
• Deep hands-on expertise with AWS data services (S3, EMR/Glue), Airflow, Kafka/MSK, and data catalog tools.
• Strong product thinking with experience translating customer requirements into platform capabilities.
• Proven agile delivery skills including capacity planning, sprint execution, and requirements analysis.
• Track record of operational excellence: on-call management, incident response, and achieving SLAs.
• Excellent mentoring skills with passion for developing engineers and building high-performing teams.
• Must be authorized to work in Canada with ability to travel quarterly to the United States.

Nice-To-Haves

• Experience with payments or the FinTech space.

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of four 45-60 min video calls
• Offer!

This position is for an existing vacancy.

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 156,800 - 196,000.

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As Marqeta’s Information Security Manager you will lead Vulnerability Management and establish a Data Security program. You’ll drive risk reduction across cloud, endpoints, and applications, while building controls and monitoring to safeguard critical data end-to-end across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

The Impact You'll Have: 

Vulnerability Management

• Lead program strategy and operations: asset coverage, scanning cadence, prioritization, and measurable risk reduction using Tenable (Nessus/SC/IO) and Snyk.
• Integrate Tenable and Snyk findings into engineering backlogs with clear SLAs; partner with SRE, platform, and application teams to drive remediation.
• Establish risk-based prioritization (CVSS, KEV, EPSS, exploitability, business criticality) and publish dashboards for transparency to leadership.
• Mature patching and configuration baselines; build preventative controls and secure-by-default guardrails.
• Coordinate vulnerability disclosure, pen test intake, and threat-driven campaigns for actively exploited CVEs.
• Report program health, trends, and exceptions to security leadership and auditors.

Data Security (Program Build & Ownership)

• Establish clear data ownership and stewardship across critical datasets; define roles, responsibilities, and decision rights.
• Define and enforce data classification, access, and usage policies; drive best practices and guard rails for least privilege and segregation of duties.
• Operationalize Sentra (DSPM) and Google DLP to monitor data exposure and access risks; drive timely remediation with accountable teams.
• Build data lifecycle controls (creation, storage, use, sharing, archival, destruction) and technical guardrails embedded in platforms and workflows.
• Ensure compliance with data protection regulations (e.g., PCI, SOX); partner on control design, testing, and evidence collection.
• Collaborate with Security, Legal, Privacy, and Data teams to protect data across its lifecycle and enable safe analytics/product use cases.
• Develop metrics (DLP incidents, misconfigurations, toxic combinations, stale sensitive datasets, policy violations) and report to leadership.

Who You Are:

• 7–10+ years in information security with 3+ years leading programs or teams; regulated/fintech experience preferred.
• Hands-on depth managing vulnerabilities at scale with Tenable and Snyk across cloud-native, containers, endpoints, and CI/CD.
• Practical experience building/maturing data security programs with Sentra (DSPM) and Google DLP; strong policy design and enforcement.
• Partner management across engineering, data, and compliance; able to translate risk into actionable plans and measurable outcomes.
• Familiarity with PCI and SOX; knowledge of SDLC, DevSecOps, and cloud security architectures (AWS/GCP/Azure).
• Comfort with IAM/IGA, SIEM, CNAPP, and ticketing/workflow integrations; solid grasp of data governance concepts (stewardship, lineage).
• Excellent communication and reporting—clear narratives, crisp metrics, executive-ready updates.
• Certifications such as CISSP or CISM are a plus.

How you’ll measure success

• Reduction in high-risk vulnerabilities and time-to-remediation across prioritized asset classes.
• Complete inventory coverage and adherence to patch/configuration SLAs via Tenable/Snyk dashboards.
• Implemented and adopted data classification and access policies with defined ownership.
• Sentra and Google DLP coverage with declining exposure trends and timely remediation.
• Successful PCI/SOX audits for relevant controls; fewer exceptions and faster closure.
• Clear metrics and dashboards used by leadership for decision-making.

Nice to Have's: 

• Experience automating Tenable/Snyk workflows into CI/CD and GRC/Risk registers.
• Background in data governance (stewardship councils, RACI) and analytics platform security (e.g., Snowflake, Databricks, BigQuery).
• Exposure to SaaS Security Posture Management and third-party data controls at scale.

Manager:

• Chetan Jha

Recruiter For This Role:

• Kayla Osuna

Compensation and Benefits: 

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $167,100 - $208,900
• Premium: $179,800 - $224,700
• Premium Plus: $$195,400 - $244,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

Marqeta is looking for a Director, Software Engineering to lead and evolve our Credit platform. This is a critical leadership role responsible for scaling the next generation of innovative credit products that power modern fintech experiences. You will lead multiple engineering teams responsible for building, operating, and modernizing core components of our credit platform. This role requires a leader who sets a high bar, moves with urgency, and brings clarity in complex environments.

You will partner closely with Product, Data, Risk, Compliance, and Operations to define strategy, drive execution, and deliver resilient, secure, and highly available systems at scale.

We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here.

The Impact You’ll Have

• Lead and develop multiple engineering teams responsible for core credit capabilities.
• Drive platform resiliency, scalability, and operational excellence.
• Partner with Product to shape roadmap, sequencing, and delivery strategy.
• Establish clear engineering standards around quality, reliability, testing, and documentation.
• Improve execution rigor including planning, sprint hygiene, and measurable outcomes.
• Lead architectural discussions and make high quality technical decisions.
• Stay close to the codebase and system design while empowering teams to execute.
• Recruit and develop top engineering talent and actively build bench strength.
• Create a culture of ownership, accountability, and continuous improvement.

Who You Are

• 10+ years of engineering experience with 5+ years leading managers or multiple teams.
• Experience building and scaling distributed systems in cloud native environments, preferably AWS.
• Strong background in microservices architectures and high availability systems.
• Proven ability to operate in regulated or compliance sensitive environments.
• Experience in fintech strongly preferred; credit domain experience is a plus but not required.
• Demonstrated track record of raising engineering standards and improving execution discipline.
• Comfortable navigating ambiguity while driving clarity and momentum.
• High personal standards and a bias toward action.

What Will Set You Apart

• Experience building or scaling credit products such as underwriting, ledgering, servicing, or transaction processing.
• Experience improving platform resiliency such as multi region architectures.
• Track record of evolving teams from good to great.
• Masters Degree in Computer Science.

Your Manager

• Rahul Rana

Recruiter For This Role

• Prashant Sharma

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to the National tier within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $242,400 - $303,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Senior CLM Engineer, you will architect, build, and enhance the systems and automations that drive our contract lifecycle from intake to negotiation to execution to downstream fulfillment. You will own Ironclad configurations, workflow automation, integrations with Salesforce/CPQ, and the technical architecture that powers Legal and GTM contracting operations.

You will work closely with Legal, Deal Desk, Sales, Finance, and Compliance to translate requirements into well-architected Ironclad solutions. You will also partner with our Salesforce engineering team to deliver seamless integrations, eliminate manual hand-offs, strengthen data consistency, and improve end-to-end contract automation. This role requires deep expertise in Ironclad, CLM workflow design, and Salesforce CPQ (quoting, pricing rules, product configuration, approvals).

The ideal candidate is comfortable engaging with stakeholders at all levels, can clearly articulate business problems, translate technical concepts into simple language, and deliver high-quality solutions using best practices and strong engineering fundamentals in an Agile framework.

We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

The Impact You’ll Have

• Design, build, and optimize Ironclad workflows, approval chains, templates, metadata structures, and automation rules.
• Own end-to-end Ironclad contract lifecycle management functionality including intake forms, routing, negotiation, redlines, signature workflows, repository configuration, reporting, and lifecycle automation.
• Architect and maintain integrations between Ironclad and Salesforce, including CPQ, Opportunity, Quote, and Order objects.
• Work closely with Legal and Deal Desk to translate contract policy into scalable workflow logic.
• Develop Ironclad API integrations, webhooks, and data syncs to internal systems (Salesforce, DocuSign, Intacct, etc.).
• Partner with Salesforce engineering to ensure consistent data models and enforce governance across CLM and CPQ.
• Optimize CPQ-to-CLM processes (quote syncing, pricing attributes, approval chains, contract generation triggers).
• Build scalable, audit-compliant solutions using best practices in configuration, version control, and deployment.
• Analyze contract lifecycle bottlenecks and implement automation to reduce cycle time and manual work.
• Establish best practices for Ironclad workflow design, template governance, and metadata taxonomy.
• Create operational dashboards (Ironclad Insights, Salesforce reports) to support Legal, Deal Desk, and GTM leadership.
• Provide documentation, design specifications, and cross-team training on CLM functionality.
• Ensure all Ironclad and Salesforce changes comply with SOX and ITGC standards.
• Partner with business stakeholders to ideate, prioritize, and deliver high-impact CLM improvements.
• Maintain strong relationships with Legal, Sales Ops, Security, and Compliance teams to ensure alignment on processes.
• Evaluate and implement AI-driven features (Ironclad AI Assist, clause extraction, risk scoring) where applicable.
• Monitor system performance, workflow adoption, and data quality to drive continuous improvement.

Who You Are

• 6+ years of experience building and managing CLM solutions, with at least 3+ years hands-on in Ironclad.
• Deep expertise with Ironclad workflow configuration, templates, dynamic fields, conditional logic, intake, and repository setup.
• Strong knowledge of Salesforce CPQ (products, quotes, pricing rules, approval rules, quote-to-contract handoff).
• Solid understanding of contract lifecycle processes across Legal, Sales, Finance, and Compliance.
• Experience building secure, scalable enterprise workflows and delivering measurable business impact.
• Ability to translate complex contract processes into clean, maintainable CLM logic.
• Strong understanding of Salesforce data model, automation tools, and governance best practices.
• Experience with SOX, audit controls, metadata governance, and change management.
• Excellent communication skills with the ability to interface with stakeholders at all levels.
• Strong analytical and problem-solving skills, with a focus on cross-functional collaboration.

Nice-To-Haves

• Ironclad Workflow Designer or Advanced Workflow certification (if applicable).
• Salesforce Admin and/or CPQ certification is a strong plus.
• Experience with Workato, Mulesoft, or other integration platforms.
• Experience implementing AI/ML features within CLM platforms.

Your Manager

• Sumedha P

Recruiter For This Role 

• Prashant S. 

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $107,900 - $134,900
• Premium: $116,800 - $146,000
• Premium Plus: $127,000 - $158,700

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers:

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

We are looking for a star analyst to join our Financial Planning & Analysis organization. It is a critical addition to the team that strives to lead the company towards financial reliability, scalability, and discipline. The team currently focuses on cross functional collaboration, forecast process optimization and automation, and most importantly, attracting top talent to support the increasing demand for actionable insights and guidance. 

You will work closely with accounting, sales, product, data science, and other key partners during various data collection and analysis activities. While learning about Marqeta’s technical capabilities, unique product features, use cases, and ultimately economics, you can make significant contributions to our future success and build a rewarding career in the financial technology industry. 

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

• Collect and analyze structured and unstructured (financial and business) data from various sources such as Snowflake, Intacct ERP, SFDC and other internal systems to identify and interpret trends or patterns to support business decisions.
• Develop data collection and appropriate analytical tools, models and processes.
• Build and maintain analytics reporting that provide insights to business performance and key company metrics.
• Assess and support internal customers’ needs for analytical support, using analytical skills and strategic thinking to help teams solve challenges, e.g. customer / transaction profitability analysis.
• Be able to translate objectives to a project plan with milestones and resource requirements, and manage assigned projects independently.
• Own data analysis and modeling work to drive high quality forecasting and variance analysis for a number of our customers.
• Establish strong relationships with individual teams and cross functional business partners.
• Help prepare data for materials related to management and investor communications.
• Participate in initiatives and discussions as related to system integration, data infrastructure and governance, internal control, and process improvement, etc. 

Who You Are

The ideal candidate should possess a solid background in analytical functions, have demonstrated success in supporting fast growing businesses, and can think creatively to find solutions to complex, often unstructured problems.

• 3-5 years of experience working with SQL and relational data, especially with large-scale data and advanced SQL functions, e.g., window functions, complex joins, etc.
• Ability to work with nuanced data and ambiguity, with a willingness to self-explore data structures.
• Familiarity with Snowflake and advanced functionality such as Snowflake Machine Learning is a plus.
• Solid grasp of financial and accounting concepts.
• Experience working with Excel, ERPs, and financial planning and business intelligence tools.
• Exposure to automating processes and data pipeline designs.
• Familiar with modern IT business systems and proficient in data analytics tools and technologies.
• Be able to build cross functional partnerships, being a strong team player.
• Ability to develop communications and key messaging for stakeholders and senior management.
• Bachelor’s Degree within IT, Mathematics, Data Science or related field.

Your Manager

• Dan Huh, Senior Manager, FP&A

Recruiter For This Role

• Kayla Osuna 

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $100,000 - $125,000
• Premium: $108,800 - $136,000
• Premium Plus: $117,600 - $147,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Director of Product Management for our Next Gen Platform, you will lead & execute the product vision for our next generation issuance & processing platform focusing on platform modernization, service abstraction, scalability, and more, while supporting the growth of our new and existing customers. You will lead a team to cut across core components of our platform including issuing, fulfillment, processing, ledger, tokenization, and customer onboarding & enablement. This role bridges strategy, delivery, and operational excellence to ensure we continuously deliver customer value and exceptional platform performance.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You'll Have

• Shape the strategic direction of Marqeta’s core platform and production support experience, directly influencing how $300B+ in annual TPV flows through our systems.
• Champion a product vision that unlocks platform scalability, operational excellence, and long-term customer trust across our ecosystem.
• Architecting "Operating Models" for medium-scale engineering organizations.
• Enable the company to move faster and with confidence by building resilient systems, intuitive tooling, and clear operating models across product and support.
• Drive alignment between customer needs, operational realities, and long-term product investments—ensuring Marqeta is positioned to lead in a dynamic payments landscape.
• Deliver measurable improvements to customer satisfaction and retention by embedding support insights directly into product planning and prioritization.
• Ensure Marqeta stays ahead of regulatory, network, and market shifts by turning external signals into internal advantage through strategic product bets.
• Be a critical voice in connecting platform capabilities with customer outcomes—ensuring every roadmap decision delivers impact at scale.
• Grow and mentor a senior product organization that excels at cross-functional leadership, systemic thinking, and operational rigor.
• Create an executive-friendly view of production health, product performance, and platform risk—turning complexity into clarity for decision-makers.

Who You Are 

• 10+ years in product management leadership, with experience in payments, fintech, or SaaS platforms.
• Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
• High EQ and leadership skills with a passion for coaching and growing diverse, high-performing teams.
• Exceptional communication skills, able to articulate complex technical concepts to business audiences and influence at all levels of the organization.
• Deep understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, and security services
• Deep technical acumen with familiarity across APIs, cloud services, distributed systems, and modern production support practices (observability, incident management, SLAs/SLOs).
• Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
• Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases
• “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done

Nice-To-Haves

• Managing technical products (SaaS platform services, API/SDK product)
• Understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, etc. 
• Implementation of solutions processing 100M+ transactions per day
• Building Fintech products or incredible developer experience
• Reconciliation systems and money movement
• HSMs and key management 
• Agile software development methodologies

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $198,100 - $247,600
• Premium: $214,400 - $268,000
• Premium Plus: $233,000 - $291,300

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Director, Sales (Financial Services), you will manage a team tasked solutioning new and novel financial products to F1000 organizations. Your team will also be responsible for growing a portfolio of Marqeta’s largest and most strategic customers. 

Marqeta partners closely with the most innovative companies in North America to deliver Modern Card Issuing and Processing solutions that help customers manage their finances, build wealth and economic stability.  Marqeta is powering a transformation in payments as companies transition to providing innovative embedded financial solutions for their customers.  We advise prospects and customers on the shifting payments marketplace, potential ways to innovate in the space, derive increased value from the movement of money and increase customer loyalty. 

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Lead team of 5+ Account Executives and Account Managers targeting F1000 customers and prospects across key verticals.
• Develop and execute a strategic sales plan to achieve revenue targets and expand the customer base.
• Identify, engage, and build strong relationships with key decision-makers in enterprise organizations.
• Collaborate with internal teams, including marketing, product, and customer success, to align on customer needs and ensure satisfaction.
• Maintain a deep understanding of Marqeta's solutions and effectively communicate value to clients.
• Provide accurate sales forecasts and pipeline management
• Stay up to date on industry trends, competitor offerings, and customer pain points to refine sales strategies.
• Build a diverse, equitable, inclusive, and high-performing sales team by influencing the team's GTM strategy, hiring, team structure, culture, and sales processes.
• Drive cross-functional collaboration and alignment with key partner teams, including Vetting, Delivery, GNSO, Sales Strategy and Operations, Banking Partnerships and other teams in sales globally.

Who You Are

• 15+ years of Enterprise Technology experience in sales and account management within a payments organization.
• 5+ years of experience in managing teams and a measurable track record of developing a team of high performing AEs & AMs.
• Experience selling complex, multi-product technology platform solutions to Enterprise customers.
• Industry expertise in Payments, Retail, Fintech and Banking, with an ability to influence in complex situations.
• Track record of delivering YoY new logo bookings and successfully expanding in-year revenue.

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Presentation
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team.

When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:

• National: $295,400 - $369,200
• Premium: $319,700 - $399,600
• Premium Plus: $347,400 - $434,300

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

Marqeta is seeking a Demand Generation Manager who will drive the performance of our marketing programs for key sales segments. This role sits at the intersection of marketing and sales, ensuring campaigns, content, and creative assets are not only distributed flawlessly but drive measurable outcomes, owning the end-to-end demand strategy for assigned segments, from planning through execution to pipeline impact.

You will be responsible for improving our core KPIs: target account engagement, intent progression, and pipeline generation. By continuously analyzing results and integrating feedback from sellers, you will guide marketing teams to improve programs, optimize campaigns, and maximize revenue impact. The ideal candidate is analytical, collaborative, and obsessive about performance. They thrive on testing, learning, and making data-driven decisions that influence pipeline results.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Drive performance against core demand KPIs: target account engagement, intent progression, and pipeline generation for assigned sales segments
• Drive measurable impact from integrated campaigns, working with content and creative teams to optimize programs for pipeline influence
• Serve as a key partner between sales and marketing functions, using campaign data and field insights to continuously improve programs
• Partner with sales to understand account engagement, follow-up quality, and conversion trends, translating insights into actionable campaign recommendations
• Optimize channels and campaigns across paid media (including Google, LinkedIn, Reddit, programmatic), SEO/AEO programs, and events based on performance data
• Establish and execute a structured testing agenda, learning from results and sharing insights to guide future marketing decisions
• Ensure accurate tracking, attribution, and reporting in partnership with marketing operations
• Monitor and report on segment and campaign performance regularly, using data and sales feedback to improve engagement, conversion, and pipeline impact

Who You Are

• 5-6  years in B2B demand generation, performance marketing, or growth marketing
• Proven experience owning or influencing pipeline metrics, not just campaign execution
• Strong analytical skills with the ability to connect campaign performance to funnel and revenue outcomes
• Experience partnering closely with sales teams and incorporating field feedback into marketing decisions
• Strong commercial mindset with an understanding of how marketing influences deal progression and revenue outcomes
• Proficiency in Salesforce and Marketo (or similar platforms)
• Experience in fintech, payments, embedded finance, or financial services preferred
• Experience with GTM automation and AI marketing technologies preferred
• Comfortable operating in ambiguity and building programs from scratch without fully defined playbooks

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $140,600 - $175,700
• Premium: $152,200 - $190,200
• Premium Plus: $165,400 - $206,700

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

As Senior Product Manager for Tokenization, you will own the product strategy and roadmap for Marqeta's tokenization platform - the foundation that powers digital wallet provisioning and network token transactions, and a central pillar of Marqeta's business. You'll shape the strategic direction of the platform, drive innovation that delivers industry-first capabilities, and manage relationships with key partners including Visa, Mastercard, Apple, and Google.

From launching new products and expanding into emerging use cases to ensuring compliance with network and wallet mandates, you'll deliver impactful capabilities across provisioning, transaction processing, and token lifecycle management. Your passion and attention to detail will help keep a mission-critical platform reliable and compliant - while pushing the boundaries of what's possible in tokenization to create lasting value for customers and Marqeta.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us.

The Impact You’ll Have

• You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
• Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
• Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
• Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
• Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
• Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
• Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding  - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
• Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
• Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction

Who You Are

• 5+ years in a product management role designing and delivering payment solutions that have delighted customers and driven business growth
• Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, tokenization standards, and digital wallet integrations (Apple Pay, Google Pay)
• Proven track record of end-to-end product delivery and execution, with experience independently owning a complex platform with high compliance and reliability requirements
• Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
• Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
• Excellent technical acumen, curiosity, and familiarity with APIs, data analysis, and working alongside engineering teams to shape technically sound solutions
• A customer-centric mindset — you consistently ask "How does this solve the customer's problem?"
• "Roll up your sleeves" mentality to make your products successful and get things done, even when the path is unclear
• Expertise in Agile, stakeholder management, and product lifecycle management

Nice to Haves

• Experience with transaction processing systems, 3DS authentication, or issuer processing platforms
• Familiarity with international payment regulations.
• Experience managing tier-0 or mission-critical services with high uptime expectations
• Understanding of connected platform components beyond tokenization, such as fulfillment, accounts, and issuing systems

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $120,600 - $150,700
• Premium: $130,500 - $163,100
• Premium Plus: $141,800 - $177,300

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

We are seeking a UK-based Senior Security Engineer to join our Security Operations and Response Team as a senior individual contributor. In this role, you will investigate and respond to security incidents across Marqeta’s environment, proactively monitor for cyber threats, and serve as incident commander during security events of varying severity. You will contribute to the development and improvement of response methodologies aligned with the NIST Incident Response Lifecycle and help maintain cybersecurity incident response documentation. This position requires strong expertise in incident response, digital forensics, threat hunting, and security monitoring technologies. You will collaborate across teams, contribute to detection engineering efforts, and participate in 24x7 on-call rotations. The role reports to the Manager of Security Operations and Response.

This role can be performed remotely anywhere in the UK, or from our London, UK office. We'd love for you to join us!

The Impact You’ll Have

• Proactively monitor Marqeta’s environment for cyber threat activity and manage day-to-day security alerts through timely analysis, triage, and appropriate response actions
• Serve as incident commander during security events, directing investigation strategies and coordinating cross-functional response efforts
• Execute incident response activities aligned with the NIST Incident Response Lifecycle to detect, contain, eradicate, recover, and learn from cybersecurity incidents
• Contribute to the maintenance and improvement of the Cybersecurity Incident Response Plan (CIRP), playbooks, runbooks, and standard operating procedures to ensure consistent and effective response operations
• Participate in 24x7x365 on-call rotations, providing skilled guidance during security incidents and contributing to thorough post-incident reviews
• Research threat intelligence sources and contribute to hypothesis-driven threat hunting initiatives to uncover threats in corporate and production environments
• Work closely with Security Engineering to tune security solutions, enhance detection capabilities, and leverage business knowledge to improve security monitoring
• Design, develop, and maintain detection logic using a detections-as-code approach, collaborating with Security Solution Engineering to deploy detections through CI/CD pipelines into our SIEM and EDR platforms
• Contribute to detection coverage mapped to MITRE ATT&CK framework, identifying gaps in visibility and supporting detection development prioritization based on threat intelligence and business risk
• Coordinate with HR, law enforcement, response retainers, and cyber insurers as required, including support on cyber-crime financial fraud use cases
• Support the development of less-experienced security team members through knowledge sharing, pair investigations, and leading by example
• Partner with Fraud, Compliance, and Risk teams on security events involving payment systems, cardholder data, or regulatory reporting obligations under PCI DSS and related frameworks

Who You Are

• 5+ years of hands-on experience in security operations with strong expertise in incident response, digital forensics, and threat hunting
• Experience serving as an incident commander or leading incident response workstreams, with the ability to make sound decisions under pressure
• Strong knowledge of the NIST Incident Response Lifecycle and experience contributing to incident response documentation and procedures
• Proficiency with security monitoring and forensic tools including EDR, SIEM, and SOAR systems
• Experience developing detections-as-code, including familiarity with version control, CI/CD pipelines, and detection testing frameworks
• Working knowledge of MITRE ATT&CK and experience using it to assess detection coverage and map threat actor TTPs
• Experience contributing to post-incident reviews and implementing security improvements based on lessons learned
• Solid understanding of threat actor TTPs and ability to apply threat intelligence to enhance detection and response capabilities
• Experience tuning security solutions and developing automation workflows to improve monitoring effectiveness and response efficiency
• Working knowledge of AWS cloud services and securing cloud environments
• Ability to effectively communicate with technical and non-technical stakeholders during security incidents and investigations
• Experience in payment processing, fintech, or other highly regulated environments; familiarity with PCI DSS incident handling requirements a plus
• Proven ability to work independently while demonstrating sound judgment about when to engage team members or escalate issues
• Willingness to mentor and support the growth of junior security professionals in incident response techniques

Recruiter:

• Louise Devlin

Typical Process

• Application submission
• Recruiter phone or video call
• Hiring manager video call
• Virtual "Onsite" consisting of 4-5, 45 min interviews
• Offer!

Compensation & Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

The Partner Operations team is a key division within Marqeta's broader Go-To-Market Organization, with two essential functions. The bank and network partnership teams drive global strategies to enhance our core technology and capabilities across credit, debit, prepaid card, and money movement offerings. Meanwhile, the solution design and delivery teams guide and support our customers in launching tailored, best-in-class solutions to meet their business needs.

We are seeking an experienced and strategic Senior Director of Network Partnerships to lead the development, management, and optimization of key relationships with our network partners, including payment, debit, ATM and various money movement providers. In this role, you will be responsible for driving growth, maximizing incentives, managing contractual obligations, and establishing favorable terms to enhance the economics of the company. Additionally, you will design and execute a holistic strategy to ensure we maintain the right mix of network partners to support the company’s diverse products and services. You will work closely with cross-functional teams to align network partnerships with the company’s overall objectives and growth goals.

The ideal candidate will have a proven track record in building and managing successful network partnerships within the card payments and issuing ecosystem, including deep experience working with card networks, issuing banks, and payment processors. They bring a strong understanding of the end-to-end card issuing lifecycle, network economics (including interchange, assessments, and incentives), and the regulatory and operational considerations of card programs. Experience in the financial services, payments, or fintech industry is required.

They will be an exceptional negotiator, balancing strategic and financial objectives to achieve mutually beneficial outcomes, and possess strong analytical skills to optimize partnership terms and drive data-informed decision-making. With excellent communication abilities, they can influence and build relationships at all levels, both internally and externally. As a visionary leader, they will create and implement innovative strategies to shape long-term success, while leveraging deep industry knowledge of networking products and services. The ideal candidate thrives in a fast-paced environment, managing multiple priorities effectively, and is focused on driving growth, profitability, and operational efficiency.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Partnership Development & Management: Build, foster, and maintain strong relationships with network partners to ensure mutually beneficial partnerships. Develop deep expertise in the needs, goals, and business models of each partner to align objectives and drive growth.
• Growth Optimization: Maximize growth opportunities with each network partner by identifying and executing on new business opportunities, expanding product offerings, and driving  discovery of key innovation initiatives. .
• Contractual Oversight & Negotiations: Lead the negotiation and management of contracts, ensuring favorable terms for the company, minimizing risk, and ensuring contractual obligations are met. Collaborate with legal and other teams to facilitate smooth contract execution.
• Strategic Planning & Alignment: Design and implement a comprehensive strategy to build and manage a diverse portfolio of network partnerships, ensuring alignment with company objectives and long-term growth plans.
• Economic Optimization: Drive the company’s financial success through careful management of partnership terms, incentives, and compensation structures. Analyze and optimize the financial terms of each agreement to maximize profitability.
• Cross-Functional Collaboration: Partner with internal teams, including sales, product, legal, and marketing, to ensure effective execution of partnership initiatives. Act as the team’s primary senior point of contact between the company and network partners, ensuring smooth communication,  alignment, and path for escalation.
• Performance Metrics & Reporting: Establish and track key performance indicators (KPIs) to monitor the success of network partnerships. Regularly report on performance, identify challenges, and implement strategies to continuously improve outcomes.
• Market Intelligence: Stay informed of industry trends, emerging technologies, and competitor activities that could impact the network partnership landscape. Provide insights and recommendations to the leadership team for staying ahead of the curve.

Who You Are

• Experience: Minimum of 15+ years of experience in card payments and issuing, financial services, global partnership management,, or similar roles. Experience in payment network partnerships, domestic and global, or financial products/services is highly preferred.
• Leadership Skills: Proven experience in leading and managing strategic partnerships at a senior level. Strong ability to lead cross-functional teams, manage complex relationships, and drive results.
• Negotiation Expertise: Extensive experience in negotiating payment network commercial agreements, managing contract terms, and optimizing financial outcomes for the company.
• Strategic Thinker: Ability to develop and execute complex, long-term strategies that align with organizational goals. Must have a data-driven approach and be comfortable working with senior leadership to drive business outcomes.
• Financial Acumen: Strong understanding of the financial industry, card payments and issuance ecosystem, including networking operations, products, and incentives. Ability to optimize partnership terms to maximize financial value.
• Communication Skills: Excellent verbal and written communication skills with the ability to present ideas clearly and persuasively to internal teams and external partners.
• Education: Bachelor’s degree required; MBA or advanced degree preferred.

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Final Executive Interview
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $219,900 - $274,900
• Premium: $238,000 - $297,500
• Premium Plus: $258,700 - $323,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing.

We work Flexible First. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here.

The Impact You’ll Have

• Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives
• Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams
• Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe
• Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success
• Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes
• Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority
• Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success
• Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums
• Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects
• Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production
• Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites

Who You Are

• 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth
• Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
• Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills
• Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools
• Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas
• Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences
• "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done

Nice-To-Haves

• Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets
• Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates
• Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques
• Experience applying machine learning or AI models in production fraud or authentication systems

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $174,700 - $218,400
• Premium: $189,000 - $236,300

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s  Workforce Management Lead, you will leverage your expertise in operational forecasting to build and own workforce planning, optimizing staffing and resource allocation across our fintech operations (BPO and internal teams). This role requires a proactive, data-driven professional who can drive operational rigor across multiple value-added services, including dispute handling, fraud operations, and contact center support, deliver accurate capacity planning in a fast-paced, dynamic environment and serve as a trusted advisor to our operations leaders.  As a new internal function, you will have strong influence in how WFM is developed within Marqeta.

This role will be performed in a hybrid work model (Tuesday, Thursday onsite) from our Warsaw office.  We’d love for you to join us!

The Impact You’ll Have

• Develop and maintain short- and long-term capacity plans for multiple customer-facing teams, including specialized dispute handling, chargebacks and contact center inquiries. In the future, further develop capacity models for resourcing of collections agents or in house QA teams
• Analyze historical data, business trends and forecast inputs to replace fragmented spreadsheets and create scalable systems for accurate volume forecasts and actionable staffing models that account for seasonal patterns, product launches, and regulatory requirements
• Drive strong WFM operational rigor across our BPO vendor and the various value added services, ensuring alignment on forecasting methodology, service level expectations and reporting standards
• Collaborate to design optimal staff schedules and manage real-time adherence, proactively identifying performance risks and recommending intraday adjustments to meet service level agreements
• Partner with cross-functional stakeholders (Operations, Finance, Go To Market, Training, QA) to understand business drivers, nuances within the operation, upcoming initiatives and volume impacts, translating them into workforce requirements, approved OTP for training and budget alignment; able to model multiple resulting scenarios to support informed decision-making, including tradeoffs
• Develop north star expectations for efficiency/productivity in our operations.  Monitor and analyze key contact center metrics (AHT, shrinkage, occupancy, service level, adherence, abandonment rates) specific to fintech operations and dispute resolution patterns
• Present capacity insights, staffing recommendations, and performance analysis to leadership
• Optimize multi-skill routing strategies and resource allocation across channels (phone, chat, email) to maximize efficiency and meet customer service objectives
• Continuously improve planning processes, tools, and reporting methodologies to drive greater forecast accuracy, operational efficiency, and planning sophistication. Influence Product/Eng roadmaps for agent system productivity/efficiency metrics
• Collaborate with BPO Workforce Management and MQ Operations and Finance teams to align on headcount planning, hiring timelines, budget allocation, and long-term capacity strategy
• Develop systems to oversee and ensure BPO billing accuracy across hiring, training and production delivery

Who You Are

• Bachelor degree or equivalent education
• 5+ years of experience in workforce management, capacity planning, or advanced business analytics within a fast-paced, service-oriented environment
• 3+ years in fintech, banking, payments or financial services operations
• Proven experience with dispute handling forecasting (chargebacks, fraud claims, payment disputes) and contact center operations & service KPIs
• Experience managing or coordinating BPO partners and various geographical sites
• Strong communication and collaboration skills
• Capable of operating autonomously and without an existing WFM playbook

Nice-To-Haves

• Experience with Snowflake, Datadog or advanced analytics (knowledge of SQL, Python, or experience analyzing CRM data like Salesforce or Zendesk or telephony data like Amazon Connect is a strong advantage)
• Knowledge of financial regulations (Reg E, Reg Z, ACH rules, card network guidelines)
• Familiarity with omnichannel forecasting (phone, chat, email, social media)
• CWPP (Certified Workforce Planning Professional) or similar certification
• Experience managing remote or distributed teams across multiple geographies
• Experience with early-stage organizations, building systems and tooling from the ground up; you’re motivated by building a foundation for future scale

Your Manager

• Katie Clark, Head of Partner Operations & Experience Transformation

Recruiter For This Role

• Agata Wojciechowska 

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in PLN,  is: 232,000 - 290,000. The bonus target for this position is 15% of the applicable base salary, subject to the plan terms and meeting eligibility requirements.

Along with monetary compensation, Marqeta offers:

• Monthly stipend for your home office equipment and connectivity
• Annual development stipend to support your growth and development
• Pension Scheme provided by Allianz
• Employee health through Luxmed with employee cover paid at 100% by Marqeta
• Four floating holidays as additional paid days off to your annual leave entitlement
• In-office amenities including: drinks and snacks, wellness room, dedicated barista, community events onsite
• MultiSport Plus membership offerings

As Marqeta's Income Tax Senior Manager, you will manage all U.S. and international quarterly and annual tax reporting, and annual tax compliance. We are looking for a self-starter who excels at building structure, taking ownership of complex projects, and can collaborate well with cross-functional groups across the business in a fast-paced, global environment. This is an individual contributor role reporting to the Head of Tax.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

• Prepare quarterly and annual worldwide income tax provisions (US + local foreign) and disclosures in accordance with US GAAP, including SFAS 109 (ASC 740) and FIN 48 (ASC 740-10).
• Manage the monthly and quarterly close process, including preparing transfer pricing calculations for all the foreign subsidiaries, preparing tax journal entries and tax account reconciliations.
• Maintain and assist documentation of worldwide income tax provisions in complying with SOX 404 requirements.
• Research complex tax issues, monitor tax legislation and accounting standard update, and assist with the relevant tax impact analysis.
• Coordinate and prepare income tax returns with outside tax providers and review federal and international tax forms and state tax returns.
• Work with outside service providers to prepare annual US R&D credit. Manage income tax audits and respond to all tax notices and IDR requests.
• Identify and implement improvements in systems, tools and process to drive accuracy and efficiency.
• Assist with special projects such as the TP strategy, M&A transactions, and Restructuring.

Who You Are

• CPA
• Bachelor’s degree in Accounting or related field
• At least 12+ years of relevant experience, and a minimum of 8 years of significant experience with ASC 740 and U.S. international tax matters (e.g., GILTI, FDII, BEAT, and FTC, tax treaty).
• At least 5+ years of work on in-house tax teams, with a strong understanding of the income tax regulations in all 50 states and at the Federal level.
• At least 4 years of work experience at a “Big 4” accounting firm focused on income tax provision.
• Experience working in a fast paced work environment, ideally in the tech industry.
• Timeliness: Strong deadline management skills with the ability to lead cross-functional collaborators to an outcome on a set timeline.
• Someone who is detail oriented and deadline oriented.

Nice-To-Haves

• Advanced degree in accounting and/or tax (MST, LLM) is a plus
• Experience working at a publicly traded company similar in size to Marqeta

Your Manager

• Novel Brewer, Sr Director, Tax

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $147,000 - $183,700
• Premium: $159,000 - $198,800
• Premium Plus: $172,900 - $216,100

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Identity Security Engineering Intern, you will bring a strong passion for Identity and Access Management (IAM) and cloud-native environments. In this role, you will support the team’s implementation of modern identity strategies that secure access across all of Marqeta’s systems and services, built entirely in the cloud with no data-center footprint.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This will be a 12 week internship program, beginning on June 8th and running through August 28th 2026.

This position is not for an existing vacancy.

The Impact You’ll Have

• Assist in the implementation and monitoring of identity and access controls for Marqeta’s AWS cloud infrastructure and critical SaaS applications.
• Contribute to projects focused on improving Marqeta's overall Identity and Access Management (IAM) posture, with a specific focus on Okta configurations, single sign-on (SSO), multi-factor authentication (MFA), and Privileged Access Management (PAM).
• Support the team in securing third-party vendor integrations and ensuring compliance with identity-related security policies across the cloud and SaaS landscape.
• Help automate identity lifecycle processes, such as provisioning and de-provisioning, utilizing tools like Okta to enhance efficiency and reduce risk.
• Document security policies, procedures, and standards to ensure clear and consistent guidelines for identity management within the company.

Who You Are

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Security, or a related technical field.
• Foundational knowledge of core security concepts, especially principles related to Identity and Access Management (IAM) and authentication/authorization protocols (e.g., SAML, OAuth, OIDC).
• Familiarity with the AWS cloud platform and the security challenges associated with a cloud-native and SaaS-heavy environment.
• Eagerness to learn and take ownership of tasks in a fast-paced, high-growth fintech environment.

Nice-To-Haves

• Prior academic or project experience with Okta (or a similar enterprise Identity Provider) administration or development.
• Strong scripting or programming skills (e.g., Python, Go) for security automation and data analysis.
• Familiarity with AWS IAM, including roles, policies, and best practices for securing cloud resources.
• A relevant security certification (e.g., Security+, CCSP) or coursework focused on cloud and identity security.

Typical Process

• Application Submission
• Recruiter Video Call
• Hiring Manager Video Call
• Final Round consisting of 1-2, 45-60 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining pay, we consider several factors including, but not limited to, skills, prior experience, and work location. The 2026 Internship weekly rate, reflected in CAD, is: 1,468/week

Along with monetary compensation, Marqeta offers Interns:

• 3 Vacation Days
• A Remote, Flex First Environment
• A Mentor and Intern Buddy
• Real Life Projects

As Marqeta’s Security Operations Intern, you will gain hands-on experience building and validating security operations capabilities for a publicly traded payments technology company. You’ll join the Security Operations and Response team within the Product and Infrastructure Security organization, where you’ll validate and formalize incident response procedures, develop SOAR-based runbook automations, and design tabletop exercises that test our operational readiness against real-world threat scenarios. This role is grounded in security operations fundamentals—procedure development, incident response methodology, and team coordination—with opportunities for exposure to detection engineering and automation workflows.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This will be a 12 week internship program, beginning on June 8th and running through August 28th, 2026.

This position is not for an existing vacancy.

The Impact You’ll Have

• Validate and formalize incident response procedures aligned to Marqeta’s Cybersecurity Incident Response Plan (CIRP), ensuring documentation is accurate, current, and actionable for both human operators and AI-assisted workflows
• Develop SOAR runbook automations in Cortex XSOAR that operationalize validated procedures, translating human-readable response steps into repeatable, automated workflows
• Design and facilitate a series of tabletop exercises within the Security organization that test procedure effectiveness, team coordination, and escalation paths across security functions including Security Operations, Compliance/TPRM, and Identity
• Contribute to post-exercise improvement reports that drive measurable enhancements to Marqeta’s security posture and operational readiness
• Gain exposure to detection engineering and automation workflows, including opportunities to observe and contribute to the team’s detections-as-code pipeline and MITRE ATT&CK coverage mapping

Who You Are

• Currently pursuing a Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Information Systems, or a related field, with an expected graduation date between December 2025 and June 2027
• Foundational knowledge of security operations concepts including log analysis, intrusion detection, incident response lifecycles (NIST or similar), and common attack techniques
• Familiarity with at least one scripting or programming language (Python, Bash, or similar) and comfort working in Linux and cloud environments (AWS preferred)
• Strong written communication skills with the ability to translate technical processes into clear, structured documentation suitable for both operational use and executive audiences
• Interest in incident response methodology, security procedure development, and operational readiness—you care about how security teams actually execute under pressure
• A proactive, detail-oriented approach to problem-solving with the ability to work independently while knowing when to escalate or ask for guidance

Nice-To-Haves

• Relevant certifications or coursework such as CompTIA Security+, CySA+, BTL1, or GIAC certifications
• Experience with SOAR platforms (Cortex XSOAR, Tines, or similar), SIEM platforms, or EDR tools
• Prior internship, co-op, or project experience in a security operations center (SOC) or incident response context
• Understanding of or interest in the MITRE ATT&CK framework and how it applies to detection and response operations
• Exposure to compliance frameworks relevant to financial services such as PCI DSS
• Experience facilitating exercises, workshops, or structured reviews in any context

Typical Process

• Application Submission
• Recruiter Video Call
• Hiring Manager Video Call
• Final Round consisting of 1-2, 45-60 min calls
• Offer!

At this point, we hope you're feeling excited about the role. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so again, don’t hesitate to apply — we’d love to hear from you.

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining pay, we consider several factors including, but not limited to, skills, prior experience, and work location. The 2026 Internship weekly rate, reflected in CAD, is: 1,468/week

Along with monetary compensation, Marqeta offers Interns:

• 3 Vacation Days
• A Remote, Flex First Environment
• A Mentor and Intern Buddy
• Real Life Projects

We are seeking an experienced Manager, Asset Management to lead enterprise-wide technology asset governance and lifecycle management programs. This role will establish comprehensive asset management frameworks, drive strategic initiatives to reduce technology debt and SaaS sprawl, and ensure optimal utilization of software and hardware assets across the organization. The successful candidate will collaborate cross-functionally to implement robust governance processes that support cybersecurity requirements, compliance objectives, and operational efficiency.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is not for an existing vacancy.

The Impact You’ll Have

• Asset Lifecycle Management & Governance
• Develop and implement comprehensive asset lifecycle management programs covering all technology assets from procurement through disposal.
• Establish and maintain governance frameworks, processes, and systems to ensure accurate and comprehensive inventory of all Marqeta technology assets.
• Design and execute asset tagging strategies that support inventory requirements, risk classification, and decision-making processes.
• Create standardized asset management policies and procedures that align with industry best practices and regulatory requirements.
• Partner with Architecture Review Board, Cybersecurity, Procurement, and Finance teams in overall governance design.
• Collaborate with procurement teams to implement pre-procurement technology request approval processes.
• Asset Inventory Design
• Partner with cybersecurity, IT operations, and business stakeholders to collect and analyze asset inventory requirements.
• Ensure asset inventory systems provide meaningful data views, accurate risk classifications, and support strategic decision-making.
• Software Asset Optimization & SaaS Management
• Develop and execute comprehensive software management strategies to eliminate shadow IT and reduce duplicative capabilities.
• Lead SaaS sprawl management initiatives to optimize software licensing, reduce costs, and improve security posture.
• Implement software asset governance programs that ensure compliance with licensing agreements and usage policies.
• Establish metrics and reporting frameworks to track software utilization, compliance, and cost optimization.
• Technology Debt Reduction & Strategic Planning
• Proactively identify and manage end-of-life (EOL) and end-of-support (EOS) assets across all technology categories.
• Develop strategic roadmaps for technology refresh cycles and asset modernization initiatives.
• Lead laptop lifecycle management programs including imaging, deployment, and retirement processes.
• Create comprehensive asset management dashboards and reporting to support executive decision-making.

Who You Are

• Education & Certifications
• Bachelor's degree in Information Technology, Business Administration, or related field
• Relevant certifications such as ITIL Foundation, Certified Software Asset Manager (CSAM), or IT Asset Management certifications preferred
• Experience Requirements
• 10+ years of experience in IT asset management, software asset management, or related technology operations roles with 1+ years of experience leading teams
• Proven track record managing enterprise-scale asset management programs and governance initiatives
• Experience with asset management tools, CMDB systems, and inventory management platforms
• Demonstrated success in SaaS management, software licensing optimization, and technology lifecycle planning
• Technical Skills
• Proficiency with asset management platforms (ServiceNow, JIRA, Oomnitza, or similar ITAM tools)
• Strong knowledge of software licensing models, compliance requirements, and vendor management
• Experience with cloud asset management (preferably AWS), tagging strategies, and automated discovery tools
• Understanding of cybersecurity frameworks and how asset management supports security objectives
• Leadership & Business Skills
• Excellent analytical and problem-solving abilities with strong attention to detail
• Proven stakeholder management and cross-functional collaboration skills
• Strong communication abilities with experience presenting to executive leadership
• Financial acumen for cost optimization, budget management, and ROI analysis
• Change management experience and ability to drive process improvements across the organization
• A strong bias toward action and ability to operate proactively and effectively in a dynamic, fast-paced environment
• High ethical standards and a commitment to promoting a strong security culture

Nice-To-Haves

• Master's degree in Information Technology, Computer Science, or related field
• Experience in financial services, fintech, or highly regulated industries
• Experience with enterprise architecture or architecture review boards
• Project management certifications (PMP, Agile) are advantageous

Typical Process

• Application Submission
• Recruiter Video Call
• Hiring Manager Video Call
• Virtual “Onsite” consisting of 4-5, 45-60 min interviews
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 108,200 - 135,200.

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Marqeta is looking for talented Senior Backend Software Engineers to join our Engineering team. As a Senior Software Engineer, you will develop scalable software that powers Marqeta's backend services. You will create and review engineering design documentation, continuously improve our systems, infrastructure, and processes, create features, review code, and collaborate with a diverse set of stakeholders across the company. As a Backend Engineer, you'll ship products that matter and play an important role in helping Marqeta scale as the leader in modern card issuing. You'll innovate on architecture, write impactful software and spend time mentoring other engineers. 

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This posting is for multiple Senior Software Engineering roles across Marqeta.

The Impact You'll Have

• Define and deliver well-scoped milestones for projects and may be a technical lead for projects on your team. 
• Actively keep customer needs in mind and leverage input from product stakeholders to determine the right technical solutions to deliver customer value quickly.
• Actively level up less-experienced members of your team by helping them with their craft, providing guidance, and setting a good example. 
• Independently write code that is clear with minimal bugs that captures the essential nature of the solution and is appropriately flexible, reusable, efficient, and adaptable to changing requirements. 
• Identify gaps and propose plans towards addressing those gaps. 
• Challenge the status quo and come up with innovative ideas.
• Lead design for small-medium components/features and participate in design for larger components/features (moving from task level impact to small-medium project level impact).
• Have significant ownership of a component/feature of the system.
• Independently design software components in well scoped scenarios, with simplicity and maintenance as key considerations, ensuring components are testable, debuggable and have logical APIs that are not easily misused.
• Participate in on-call coverage

Who You Are 

• 5+ years of experience as a backend engineer with a Bachelor’s degree; or 3 years of experience with an advanced degree.  In lieu of a degree, 8+ years of relevant experience may suffice.
• Experience building scalable software platforms.
• Experience developing in Java.
• Experience working within Cloud environments, AWS preferred.
• Experience with SQL.
• Experience with Microservices architecture. 
• Experience working with distributed systems. 
• Experience making technical trade offs and navigating technical complexities.
• Experience troubleshooting production issues.
• Ability to decompose business problems into solutions that may require designs with multiple interacting components. 
• Ability to to build correct, maintainable software components.
• A focus on quality and meeting deadlines.
• Ability to present clear and concise messages tailored to various audiences; able to communicate in a clear, concise, and respectful manner both verbally and in writing.
• Ability to share relevant information including if difficult task-level trade-offs that impact the product need to be made. 
• Ability to work with cross-functional stakeholders to identify technical blindspots and clarify ambiguity.

Nice to haves

• Experience with payments or the FinTech space
• Experience with AWS technologies 
• Experience in software delivery pipelines, CI/CD systems, and software deployment and orchestration systems such as Kubernetes and/or Docker
• Contributions to technical blogs, a public Github repo, or to open source projects
• Experience with unit testing / functional testing / integration testing
• Experience building scalable software platforms.
• Experience in end-to-end service ownership model including maintenance of infrastructure and familiarity with IaC technologies, CI/CD and observability tools (ie DataDog)

Our (typical) process:

1. Application submission
2. Recruiter video call
3. Coding interview
4. 45 min Hiring Manager video call 
5. Virtual “Onsite” consisting of three 45-60 minute rounds
6. Offer!

This position is for an existing vacancy.

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 116,000 - 145,000.

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As a talented Software Engineer II, you will deliver resilient and sustainable software projects from design to implementation and rollout. You will execute on defined projects to achieve team-level goals and own minor features in support of larger features. You will independently define the right solutions or use existing approaches to solve defined problems, consistently deliver high quality code, and contribute to test development.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We're hiring for multiple roles at the Software Engineer II level.

The Impact You'll Have 

• Design, develop, implement, and deliver high-quality products that simplify financial services for our customers.
• Build testable, scalable, and trustworthy systems while eliminating manual tasks.
• Translate ideas into well-documented, well-tested, and maintainable code.
• Read, navigate, and contribute to a large-scale codebase, resolving bugs and enhancing functionality.
• Break down complex business problems into modular software solutions.
• Participate in agile ceremonies, code reviews, and on-call rotations.
• Collaborate cross-functionally with teams and stakeholders in a Flex-first environment.
• Identify areas for improvement in projects and processes, advocating for best practices.
• Mentor engineers, foster a collaborative team environment, and contribute to a strong engineering culture.
• Design and implement high-performance solutions for large-scale financial data and compliance challenges.
• Debug critical production issues across various services and technology layers.
• Automate processes to improve efficiency and focus on strategic challenges.

Who You Are

• 3+ years of experience in software development, specializing in backend engineering.
• Strong programming skills in Java (Spring Boot preferred) and familiarity with Python, Go, or Ruby.
• Experience with relational databases such as MySQL, Postgres, SQL Server, or Oracle.
• Strong foundation in service-oriented architectures and cloud computing (AWS preferred).
• Ability to develop clean, readable, and error-free code with thorough documentation and testing.
• Experience with infrastructure as code (IaC), CI/CD pipelines, and observability tools (e.g., DataDog).
• Strong analytical skills, with the ability to diagnose production issues and optimize system performance.
• Excellent communication skills, both verbal and written, with the ability to present complex ideas clearly.
• A collaborative and team-oriented mindset, with a willingness to mentor and learn from peers.
• Passion for continuous learning, particularly in payments, security, and FinTech domains.

Nice-To-Haves

• Experience in the payments or FinTech space, including:
• Card Network certifications (Visa, Mastercard, AMEX, etc.).
• ISO8583 binary data handling and normalization.
• Understanding of card transaction types (Purchase, Refund, AFT) and their impacts.
• Hands-on experience with Kubernetes, Docker, and cloud-native architectures.
• Experience with big data analytics tools (e.g., Snowflake) and stream processing architectures.
• Contributions to technical blogs, open-source projects, or a public GitHub repository.
• Experience in migrating to microservices-based architectures.

These roles offer the opportunity to drive meaningful impact in the financial industry while working in a highly collaborative and technically sophisticated environment. If you’re passionate about backend engineering and solving complex problems, we’d love to hear from you!

Compensation and Benefits - Canada

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 91,500 - 116,100.

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

As Marqeta’s Principal Software Engineer on the Core Issuing & Processing team, you will work across the entire domain to stand up and drive high-impact projects for our customers from inception to completion. You will take on highly technical initiatives that optimize our issuing and processing engines, own the technical roadmap for the core platform, and partner with engineering leaders to drive engineering and operational excellence throughout the organization.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office (preferred). We’d love for you to join us!

The Core Issuing and Processing team owns the foundational stack that powers Marqeta's core business. We develop and maintain the systems that span six critical domains: Onboarding, Issuing, Digital Wallets, Authorization & Clearing, Transaction Controls, and Ledger. Together, these systems form the backbone of Marqeta's card issuing and payment processing platform.

The Impact You’ll Have

• Own the technical roadmap and author system designs that enable scalable, secure, and operationally efficient card issuing and payment processing products for our customers.
• Spend significant time in the codebase – writing, reviewing, and optimizing code across the issuing and processing stack.
• Identify and drive high-impact technical initiatives that improve the performance, reliability, and cost-efficiency of our core processing engines.
• Collaborate with Product Managers to analyze requirements and provide technical recommendations across onboarding, issuing, digital wallets, authorization & clearing, transaction controls, and ledger.
• Mentor and guide technical leads, influence stakeholders, and establish success metrics to drive organization-wide technical excellence.
• Apply and evangelize modern best practices in your software designs and implementations to increase the platform's resiliency and scalability.

Who You Are

• 12+ years of hands-on software engineering experience.
• Demonstrated passion for software engineering excellence, including design principles, fault tolerance practices, scalability, cost, security & privacy considerations, and test-driven development.
• Experience partnering with product teams to ideate and bring innovative solutions to market.
• Experience developing and scaling microservices using modern cloud technologies, preferably AWS.
• Experience working with high volume / low latency data infrastructures.
• Solid understanding of security engineering best practices and demonstrable experience in designing solutions that adhere to those standards.
• Passion for non-functional challenges, namely: Scale, Cost, Reliability, Performance, High Availability.
• Experience building systems running in multiple regions.
• Team-oriented approach – can effectively lead a project, participate as an influential team member, and work cross-functionally with other organizations.
• Experience with our tech stack, namely Java, Springboot, Kubernetes, Terraform, Helm, Kafka, JPOS, and AWS services.
  
  

Nice-To-Haves

• Master's degree in Software Engineering.
• Experience in payment processing, card issuing, or the payments industry.
• Domain experience in authorization, clearing, settlement, tokenization, or ledger systems.

Your Manager

• Arash Afrooze, Sr Director, Software Engineering

Recruiter For This Role

• Prashant

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $242,400 - $303,000
• Premium: $247,500 - $309,400
• Premium Plus: $252,600 - $315,800

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Production Support Engineer II, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first line of contact for our customers, adeptly handling and resolving complex technical issues while translating technical jargon into user-friendly language. Your broad knowledge base across various technologies will be instrumental in addressing a wide range of problems. In addition, you will collaborate with our Engineering teams to manage software updates and bug fixes.

Your role will also involve becoming an expert in all areas of Marqeta's products and services and ensuring that our customers can fully utilize our offerings. As a customer advocate, you will ensure that our customers' needs and concerns are heard and addressed in our product development and service delivery processes. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team.

We work Flexible First. This role can be performed remotely in the United States, only in Pacific Time-zone.

The Impact You’ll Have

• Become a Marqeta product expert
• Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
• Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
• Work cross-functionally to resolve issues and provide customer care
• Provide on-call support for rotations and escalations
• Assist in monitoring production transaction volume, functionality, capacity, and performance
• Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
• Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements
• Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve

Who You Are

• 3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers
• Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
• Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
• Experience with ticketing systems (such as Salesforce, Jira, Confluence, etc)
• Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
• Comfortable working within a Linux environment
• Intermediate SQL knowledge (relational database experience preferred)
• Scriptwriting - Python, Ruby, Shell, etc
• Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamics, Sumo Logic, Grafana, Datadog, and New Relic

Nice-To-Haves

• Experience in payments and/or accounting systems.
• Experience working at a high-growth company.

Your Manager

• David Foo

Recruiter For This Role

• Prashant S

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range in USD for this position is:

• National: 72,000 - 90,000
• Premium: 77,900 - 97,400
• Premium Plus: 84,700 - 105,900

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

As Marqeta’s Senior Account Manager, you will support one of our largest global strategic accounts, serving as the primary point of contact for day-to-day operations and ongoing client needs. Working closely with a cross-functional team, you will help ensure seamless execution, proactive communication, and high-quality client service.

You will build strong working relationships across the customer’s organization, identify opportunities to improve processes and drive incremental growth, and partner internally to deliver effective, timely solutions. By staying close to the customer’s evolving business priorities, you will help optimize daily operations and support long-term account success.

We work Flexible First. This role can be performed remotely. We’d love for you to join us!

The Impact You’ll Have

This role performs a range of strategically essential activities - here are a few of them:

• Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.
• Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.
• Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.
• Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation.
• FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.

Who You Are

• 5+ years of Global Enterprise Account Management experience in the payments industry
• Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plans
• Strong grasp of industry trends and competitive landscape
• Familiarity and first-hand knowledge in fintech, banking or payments
• Positive attitude, team player, adaptable, and resourceful
• Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner
• Experience or familiarity with high-growth fintechs and financial services companies 
• Card Issuing and Processing experience

Key Skills & Competencies

• Proven experience growing and scaling strategic or enterprise accounts 
• Proven track record of managing global customers with multi region stakeholders
• Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs
• Experience partnering with banking operations teams and external banking partners to drive critical submissions to completion
• Experience participating in business reviews and using data-driven strategies to make informed decisions

Typical Process

• Application submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 3 - 4 video interviews
• Presentation
• Final Interview with Sales Leader 
• Offer!

Compensation and Benefits in Marqeta’s Revenue Organization

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. The split is 70/30.

When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:

• National: $143,000 - $178,800
• Premium: $154,900 - $193,600 
• Premium Plus: $168,300 - $210,400

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorise transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Position Summary:

The Production Support Engineer role in our European team is at the centre of the customer experience for Marqeta. We strive to provide the highest quality support and service to our valued customers. You will play a critical role in managing the technical needs of Marqeta customers.

The Impact You'll Have:

• Configure environments and controls.
• Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors.
• Provide high-quality support to our customers:
• Respond to inquiries via tickets, emails, and other channels
• Take ownership of responding to inquiries, issues, and escalations
• Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
• Work cross-functionally to resolve issues and provide customer care
• Become a Marqeta product expert.
• Assist in monitoring production transaction volume, functionality, capacity, and performance.
• Assist in responding to alerts, data, and trends that have customer impact
• Coordinate and execute internal projects to better improve the support process.
• Be proactive in monitoring, optimising issuer resolution, and implementing corrective action planning.
• Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support-related issues and improvements.
• Provide on-call support for rotations and escalations.
• Advise onboarding customers on a technical solution to meet their business needs, balancing best practices, regulatory limitations, and an evolving platform.
• Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors.
• Provide feedback to product, engineering, design, and info dev teams to improve outputs based on customer experience.
• Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organisation grow and improve.

Who You Are:

• Experience in the card payments industry is strongly preferred; an understanding of Visa and Mastercard transaction flows, 3DS, PSD2, and Tokenisation will be helpful.
• Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy and also be able to converse with both internal and external technical and non-technical stakeholders.
• Enjoy working in a team environment.
• 4+ years of experience in technical support, production support, or IT support for B2B customers.
• Committed, flexible, and with demonstrated ability to maintain high levels of productivity with minimal supervision.
• Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
• Comfortable working within a Linux environment.
• Intermediate SQL knowledge (MySQL or Postgres experience preferred)
• Scriptwriting - Python, Ruby, Shell, etc.
• Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumLogic, Grafana, Datadog, and New Relic.
• The ability and desire to learn new technologies and tools.

Great to have but not required:

• Experience with Salesforce, Jira and Confluence
• Experience in Relational Database
• Experience working at a high-growth start-up

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

Marqeta is seeking a Senior Product Manager for Marqeta Dashboard & Enterprise Operational Platforms to lead the strategy, development, and evolution of the systems that power financial operations at scale. This role owns the Marqeta Dashboard, the core operational interface used by customers, bank partners, and internal teams to manage card programs, investigate transactions, handle disputes, and monitor performance.

You will build the tooling that enables operations teams to run financial products efficiently and securely, transforming complex workflows into intuitive, scalable systems. This includes opportunities to introduce AI-driven automation, improve operational visibility, and reduce manual effort across the platform. You’ll work cross-functionally with Engineering, Design, Risk, Compliance, CX, and Data teams to deliver high-impact solutions that sit at the center of how Marqeta operates.

The Marqeta Dashboard is where operations happen. It is how customers run their programs, resolve issues, and gain control over their financial products. This role defines how that experience evolves — turning operational complexity into scalable, intelligent systems that unlock efficiency, visibility, and growth.

We work Flexible First. This role can be performed remotely anywhere within Ontario, Canada. We’d love for you to join us!

This position is for an existing vacancy.

The Impact You’ll Have

• Define and drive the roadmap for the Marqeta Dashboard and enterprise operational platforms
• Build tools that streamline workflows across:
• Card and account management
• Transaction investigation
• Disputes and servicing
• Operational controls and monitoring
• Deliver dashboards and reporting that provide real-time operational visibility
• Design systems that support secure, compliant financial operations (identity, permissions, governance)
• Integrate with enterprise systems (CRM, case management, support tooling, data platforms)
• Identify and deliver AI-assisted workflows to improve efficiency and reduce manual work
• Partner closely with Engineering and Design to ship intuitive, workflow-driven experiences
• Translate operational pain points into scalable product solutions

Who You Are

• 5-8+ years of product management experience building enterprise software or operational platforms, with a focus on tools for operations teams (support, risk, disputes, program management)
• Strong technical product leadership — experience working closely with Engineering and Design on complex systems, with proven ability to simplify workflows into clear, scalable product solutions
• Operational systems expertise — hands-on experience building operational dashboards, case management systems, or support tooling; familiarity with platforms like Salesforce, Zendesk, or ServiceNow is a plus
• Domain knowledge in regulated environments — experience with disputes, fraud, or compliance-related workflows, with comfort operating in fast-moving, highly regulated settings
• Strategic execution skills — strong ability to define product strategy, prioritize roadmaps, balance competing priorities, and drive end-to-end execution
• Exceptional product judgment — able to balance customer needs, compliance requirements, and technical constraints while maintaining focus on business impact
• Cross-functional collaboration — excellent communication and stakeholder management skills; operate comfortably across technical, operational, and business teams with ability to influence without authority
• Ownership mindset — thrive in cross-functional environments, take end-to-end ownership, and are energized by improving how teams operate at scale

Nice-To-Haves

• Experience building multi-tenant platform products used across multiple customers or programs
• Experience driving 0 to 1 or major platform modernization efforts
• Strong understanding of data models, reporting systems, and analytics-driven products
• Experience working with real-time systems or event-driven architectures
• Experience introducing AI/ML or automation into operational workflows at scale
• Experience working directly with bank partners, regulators, or enterprise customers
• Track record of improving operational efficiency metrics (AHT, resolution time, cost to serve)

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 108,000 - 135,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Marqeta is seeking a Senior Product Manager for SDKs, Developer Platform & Documentation to lead the strategy and evolution of the developer platform that powers how customers build on Marqeta. You will own the end-to-end developer experience across Mobile and Web SDKs, APIs, and documentation, ensuring developers can easily discover, integrate, test, and scale financial capabilities.

Your scope includes iOS, Android, and Web SDKs; API platforms; developer tooling; authentication and identity; developer portals; onboarding flows; sandbox environments; and documentation systems. You’ll partner closely with Engineering, Developer Relations, Documentation, Security, Design, and Solutions Engineering, as well as directly with customers,  to deliver a platform that is intuitive, reliable, and scalable. This role requires strong technical fluency and product judgment to improve developer experience, reduce integration time, and drive platform adoption.

The developer platform is how Marqeta scales. SDKs, APIs, and documentation determine how quickly customers build and launch. Strong developer experience reduces integration time, increases adoption, and drives growth. This role removes friction, accelerates time-to-production, and makes Marqeta the platform developers choose first.

We work Flexible First. This role can be performed remotely anywhere within Ontario, Canada. We’d love for you to join us!

This position is for an existing vacancy.

The Impact You’ll Have

• You will define how developers build financial products on Marqeta across mobile and web.
• Own the roadmap for Mobile and Web SDKs (iOS, Android, Web), including scalability, performance, and usability
• Lead developer documentation strategy across API references, guides, and onboarding experiences
• Improve developer onboarding, API usability, and integration workflows
• Partner with engineering on SDK lifecycle management (releases, versioning, compatibility, performance, security)
• Build tooling and environments (sandbox, testing, debugging) to accelerate integration and developer productivity
• Drive SDK and platform adoption by reducing complexity and improving developer experience
• Enable modern payment experiences, including mobile wallet integrations (Apple Pay, Google Pay)
• Collaborate across Developer Relations, Documentation, Support, and Solutions Engineering
• Leverage AI to improve developer workflows (documentation generation, troubleshooting, API discovery, code examples)

Who You Are

• 5-8+ years building products developers love — proven track record shipping SDKs, APIs, or developer platforms that scale and delight technical audiences
• Deep technical fluency across modern ecosystems — strong working knowledge of mobile (iOS/Android), web frameworks, and API-first architectures that power today's digital experiences
• SDK and API expertise — hands-on experience with SDK architecture, lifecycle management, and crafting intuitive APIs that developers actually want to integrate
• Developer experience obsessed — proven ability to improve onboarding flows, enhance API usability, and create documentation that turns complexity into clarity
• External developer engagement — experience building for and collaborating with external developer communities, including partnerships with DevRel teams to drive adoption and advocacy
• Data-driven platform growth — track record scaling developer platforms using metrics that matter: adoption rates, time-to-first-hello-world, API error rates, and developer satisfaction
• Fintech or infrastructure platform experience — bonus points for payments expertise (mobile wallets like Apple Pay/Google Pay) or building mission-critical infrastructure that powers other products
• Innovation mindset — experience applying AI/automation to streamline developer workflows, reduce friction, and unlock new capabilities that weren't possible before

Nice-To-Haves

• Owned end-to-end developer journeys
• Experience with design systems tied to SDKs
• Experience driving platform standardization
• Experience with developer observability/debugging tools
• Experience across enterprise and self-serve developers
• Track record improving time-to-first-call or time-to-production

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 108,000 - 135,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions.

We're looking for a product leader who excels in a fast-paced, high-growth environment. If you love collaborating with customers and partners, and are eager to build top-tier fintech products from the ground up and beyond, we’d love to chat!

The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. If you are passionate about creating customer-centric, next-gen financial products, join us!

We work Flexible First. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here.

The Impact You’ll Have

• Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs
• Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams
• Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products
• Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions
• Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments
• Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities

Who You Are

• 5+ years of product management experience in Cards Issuance, and stablecoin payments
• Proven experience building and scaling financial products from 0 to 1 in a high-growth environment
• Strong technical acumen – ability to work closely with engineering teams and understand API-driven products
• Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models
• Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution
• Strong analytical and problem-solving skills, with a data-driven mindset
• Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners

Nice-To-Haves

• Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus
• Hands-on experience in creating Stablecoin based solutions with technology partners.

Your Manager

• Rasik Krishna - Senior Director, Product Management

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $120,600 - $150,700
• Premium: $130,500 - $163,100

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive