We are looking for a senior, hands-on product manager to own and evolve Maven's provider payments, claims-based billing, payer integrations, and clinic experience, the systems and workflows that power how clinic partners, providers, health plan partners, and Maven transact, exchange claims data, reconcile payments, and operate together at scale.

You will sit at the intersection of provider operations, payments infrastructure, payer integrations, and partner relationships, from provider payment workflows and payment reconciliation to claims submission, 835 remittance processing, payer integrations that connect Maven's financial infrastructure to health plan partners, and clinic portal enhancements that make Maven turnkey for fertility networks and clinic partnerships.

This role spans technical depth and financial accountability. Maven processes significant payment volume through systems that require audit-ready accuracy and transparency. You will own the transition from manual to programmatic payment reconciliation, drive claims-based billing readiness (including care management fees as claims, gating significant revenue), ensure payer integrations scale reliably, and build the clinic experience that gives partners real-time visibility into claims status, payments, and reconciliation.
You'll work in close coordination with a peer PM who owns the member-side benefits platform, AI-driven adjudication, and the core ledger migration. Clear scope boundaries matter: you own provider-side, clinic-facing, reconciliation, claims billing, and payer integration surfaces. Together you'll ensure Maven's financial infrastructure evolves coherently.

You'll partner with engineering, operations, finance, treasury, clinic partnerships, payer partnerships, and analytics to build systems that reduce manual effort, improve accuracy, and make Maven easy for providers, clinics, and payers to work with. AI is central to how you build and what you build, from automating reconciliation and anomaly detection to powering intelligent provider-facing tools.
This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence.

As Senior Product Manager, Payments, Claims, Payer Integrations & Clinic Experience at Maven, you will:

• Own the payments and clinic experience product area: provider payment workflows, payment reconciliation, clinic portal enhancements, claims acceptance from clinic partners, 835 remittance generation, and provider-facing financial operations
• Own payment reconciliation end-to-end: bank file ingestion, automated matching of payer payments to adjudicated claims, exception handling, and downstream billing triggers. Drive the transition from manual to programmatic reconciliation at significant volume
• Own claims-based billing: claim generation, submission, remittance processing, payer claim lifecycle management, and CMAC (care management fees as claims) operational readiness, with specific payer pilot and rollout timelines
• Own and evolve payer integration touchpoints adjacent to claims and payments, including coordination of benefits (COB), insurance discovery, and payer channels, partnering with Benefits & Payments and Eligibility teams
• Build and improve the clinic portal experience, ensuring clinic partners have visibility into claims status, payments, and reconciliation without manual intervention or escalation
• Drive AI integration into payment and claims workflows, automating reconciliation, anomaly detection, and reducing manual operational burden
• Build operational visibility: ensure payment status, claims processing, reconciliation outcomes, and remittance data are instrumented, logged, and accessible to ops teams without engineering intervention
• Translate complex payment, claims, and remittance requirements (EDI 835, provider payment terms, reconciliation rules) into clear product requirements and scalable system designs
• Partner with finance and treasury teams on payment accuracy, audit readiness, and financial reconciliation
• Coordinate with the Benefits & Payments PM on shared infrastructure, ensuring provider-side and member-side payment systems evolve coherently during a major platform migration

We’re looking for you to bring:

• 5+ years of Product Management experience, with hands-on ownership of products involving payments, claims processing, payment reconciliation, or financial operations in a healthcare or fintech context. Healthcare experience strongly preferred
• Direct experience with provider payment systems, claims processing, remittance (835s), or payment reconciliation, matching payments to claims, bank file processing, or financial operations where accuracy and auditability are non-negotiable
• Experience managing financial systems at scale where errors have real dollar consequences, including building for audit readiness and financial transparency
• Comfort working with technical integration challenges, APIs, EDI formats, payment processing systems, cross-system reconciliation, and communicating clearly with engineering and operations partners
• Experience with payer-facing integrations, health plan data exchanges, coordination of benefits, or payer contracting workflows is a plus
• Experience building or improving B2B-facing portals, partner tools, or operational dashboards that serve external users (providers, clinics, partners)
• Strong operational instincts. You understand that payment accuracy, timeliness, and transparency are table stakes for partner trust, and you build systems that surface problems before they become escalations
• Experience partnering with finance, treasury, or payment integrity teams on reconciliation, audit, or compliance
• Excited about AI as both a product capability and a development accelerator. You use AI tools in your own work and think about how AI changes the products you build
• Self-driven, detail-oriented, and effective in fast-moving environments where you need to balance partner needs, operational reliability, and platform investment

The base salary range for this role is $190,000 - $220,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and  Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days.

This role requires active work authorization in the US.

Maven is looking for an exceptional sales Director to join our Employer Sales team. In this role, you will lead a high-performing team responsible for driving growth across our employer segment. You’ll create market demand, develop strategic approaches to prospects and buyers, and structure deals that are compelling, scalable, and aligned with Maven’s long-term growth.

As a category-defining company operating in a fast-paced environment, success in this role requires the ability to evangelize Maven’s value with credibility and conviction—across your team, prospects, consultants, and the broader market. This role reports to the VP of Employer Sales.

As the Director, Employer Sales at Maven, you will:

• Lead, develop, and motivate a high-performing sales team to consistently achieve and exceed revenue targets
• Build and scale pipeline across assigned market segments
• Partner with Sales leadership on hiring, goal setting, coaching, and performance management
• Own sales forecasting and reporting, providing clear visibility into pipeline and revenue performance to inform strategy and drive accountability
• Guide your team through the full sales cycle, from qualification through close, including complex RFP processes
• Represent Maven at industry events and conferences deepen consultant and buyer relationships and strengthen Maven's position in the market
• Partner with Customer Success to identify and pursue upsell opportunities within existing accounts
• Build and expand relationships with key healthcare stakeholders, including brokers, payers, and benefits platforms
• Collaborate cross-functionally with Marketing, Channel, Finance and Product leadership to sharpen Maven's sales strategy, processes, and go-to-market approach

We’re looking for you to bring: 

• 5+ years of experience leading high-performing sales teams preferred, ideally within HR/Benefits
• Experience building, hiring, and developing top-performing sales talent
• Proven success closing complex, multi-stakeholder deals
• Demonstrated ability to navigate and influence decision-making across all levels of an organization
• Strong track record of building and maintaining executive-level relationships, both internally and externally
• Excellent written and verbal communication skills
• Comfort leveraging AI tools to improve team productivity, accelerate pipeline development, and sharpen sales intelligence
• Thoughtful, highly organized leader with experience driving cross-functional initiatives
• Strong analytical instincts and experience leveraging Salesforce to manage pipeline, forecast accurately, and inform strategy

Additional qualifications:

• Established network with key healthcare stakeholders (e.g., brokers, benefits administrators, platforms)
• Experience translating market feedback into actionable insights for product and go-to-market strategy
• Track record of operating effectively in fast-paced, cross-functional startup environments 

The OTE range for this role is approximately $350K-$400K per year. You will also be entitled to stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction

This role requires active work authorization in the US.

What You’ll Do

Security Platform Engineering

• Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance
• Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA)
• Implement observability and anomaly detection across microservices, data stores, and SaaS platforms
• Establish Zero Trust principles and enforce least-privilege access company-wide
• Develop compliance observability dashboards and automated evidence collection

Security Automation & Tooling

• Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform)
• Automate onboarding/offboarding, access reviews, and approvals
• Integrate software-supply-chain security (SBOM, dependency scanning)
• Develop or adopt AI-assisted security tooling to proactively identify risks
• Automate policy enforcement, SAST/DAST scans, and compliance verification

Application & Data Security

• Lead threat modeling and security architecture reviews for new products and services
• Partner with product and data teams to embed secure-by-default design patterns
• Ensure encryption, access tracking, and secure data handling across PHI workflows
• Contribute to incident response, post-mortems, and continual improvement of security posture

Leadership & Collaboration

• Act as Maven’s technical authority for security engineering
• Mentor peers and promote secure coding and architecture practices
• Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy
• Champion an engineering culture of transparency, accountability, and continuous improvement

What You’ll Bring

Required

• 8+ years of software engineering experience, including 3+ in security infrastructure or application security
• Proven ability to design and implement large-scale, distributed, cloud-native systems
• Strong coding proficiency in Python, TypeScript, Go and/or Rust
• Deep understanding of cloud security (GCP preferred; AWS/Azure welcome)
• Experience with Kubernetes, containers, and infrastructure-as-code (Terraform)
• Familiarity with security testing frameworks and secure SDLC principles
• Excellent communication and documentation skills

Preferred

• Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention
• Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST)
• Background in data security telemetry and threat detection
• Familiarity with AI/ML security and AI-assisted analysis tools
• Exposure to supply-chain security and CI/CD pipeline hardening
• Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plus

What Makes You a Great Fit

• You take a pragmatic, automation-first approach to solving security problems
• You balance rigor with velocity, enabling teams to move quickly without compromising trust
• You communicate clearly with both technical and non-technical stakeholders
• You’re curious, adaptable, and eager to lead initiatives from concept to production
• You care deeply about our mission—building safer, smarter healthcare for women and families

The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

As a Staff ML/AI Engineer at Maven, you will:

• Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences.
• Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers.
• Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance.
• Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization.
• Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models.
• Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency.
• Stay on the pulse of the evolving LLM and applied AI landscape, continuously exploring how to bring cutting-edge advancements into Maven’s platform.

We're looking for you to bring:

• A strong track record in either:
• Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or
• Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact.
• Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar.
• A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions.
• Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.).
• Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them.
• Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows.
• A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes.
• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
• Minimum of 8 years of experience in backend development, platform architecture and ML/AI platform or products, with a proven track record of building highly scalable, performant, and reliable systems with modem technologies.

The base salary range for this role is $220,000 - $300,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

About the Role

As a staff level software engineer at Maven Clinic, you will be responsible for driving the technical vision and roadmap for our Platform and Product Teams. You will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards.

As a Staff Software Engineer at Maven, you will:

• Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams.
• Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems.
• Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles.
• Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards.
• Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement.
• Identify and evaluate emerging technologies, tools, and trends that can drive innovation and improve the efficiency and effectiveness of our engineering processes.

We're looking for you to bring:

• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
• Minimum of 8 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems.
• Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration.
• Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures.
• Proficiency in multiple programming languages (Java, Python, Go, etc.) 
• Experience building distributed systems with microservices and relational and nosql databases.
• Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles.
• Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment.
• Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers.

At Maven Clinic, we are committed to building a world-class digital healthcare platform that empowers women and families to live healthier and more fulfilling lives. If you are a seasoned engineer with a passion for building scalable, performant, and reliable systems, and want to make a real impact in the world of healthcare, we would love to hear from you.

The salary range for this role is $225,000 - $260,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

About the Role

As a senior level software engineer at Maven Clinic, you will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards.

As a Senior Software Engineer at Maven, you will:

• Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams.
• Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems.
• Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles.
• Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards.
• Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement.
• Identify and evaluate emerging technologies, tools, and trends that can drive innovation and improve the efficiency and effectiveness of our engineering processes.

We're looking for you to bring:

• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
• Minimum of 5 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems.
• Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration.
• Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures.
• Proficiency in multiple programming languages (Java, Python, Go, etc.) 
• Experience building distributed systems with microservices and relational and nosql databases.
• Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles.
• Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment.
• Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers.

At Maven Clinic, we are committed to building a world-class digital healthcare platform that empowers women and families to live healthier and more fulfilling lives. If you are a seasoned engineer with a passion for building scalable, performant, and reliable systems, and want to make a real impact in the world of healthcare, we would love to hear from you.

The salary range for this role is $195,000 - $230,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

Maven is looking for a highly analytical and motivated problem-solver to join our Revenue Strategy and Ops team. This is a unique opportunity to work on high-visibility, cross-functional initiatives at the intersection of GTM strategy, data infrastructure, and commercial execution. You'll work closely with the VP of Strategic Finance & Revenue Operations and senior leaders across Sales, Finance, Marketing, and CS — owning the analytics, systems, and incentive design that drive Maven's revenue engine.

The ideal candidate has prior experience in consulting, investment banking, private equity, or a high-growth tech company and thrives in environments that require intellectual rigor, curiosity, and executional excellence. You'll dive into complex problems, build frameworks from scratch, and get your hands dirty wherever the business needs it most.

As a Revenue Operations Manager/Senior Manager at Maven, you will:

Own pipeline and bookings analytics

• Analyze pipeline health, bookings performance, and funnel conversion across segments — identify opportunities to refine data quality and drive higher bookings outcomes
• Build and maintain attribution models, stage definitions, and reporting frameworks that give Sales and Finance a clear, real-time view of GTM performance
• Own the integration of AI into Maven's reporting frameworks to improve forecast accuracy and speed of insight delivery; leverage automation to shift from reactive reporting to proactive identification of risk, upside, and strategic opportunities for Sales and Finance leadership
• Partner with Sales leadership to deliver actionable insights and surface risk and upside early

Own the GTM data architecture

• Define how revenue data should be structured and governed in Salesforce — own the logic that flows downstream into revenue reporting, customer success, and client operations
• Ensure data integrity across the GTM stack; partner with data engineering and strategic finance to build and maintain QA processes that catch issues before they hit reporting
• Identify and implement process improvements across systems and workflows; comfortable getting into the details and solving problems end to end

Own commissions and incentive design

• Design and manage Maven's commission plans across Sales and Marketing — build plans that align incentives with company priorities and drive the right outcomes
• Own the models that calculate payouts; build a system that is organized, auditable, and scalable as the team grows
• Leverage AI to automate commission calculations, flag anomalies, and reduce manual reconciliation, freeing capacity for higher-order plan design and strategic compensation analysis
• Partner with Finance and Sales leadership on quota setting, plan changes, and attainment tracking on an ongoing basis

Minimum Qualifications

• 4–6 years of experience in management consulting, investment banking, private equity, or strategic finance at a high-growth company
• Exceptional analytical and quantitative skills; proven ability to structure ambiguous problems and synthesize complex data into clear recommendations
• Strong communicator — able to distill technical analyses into compelling insights for senior stakeholders
• Advanced proficiency in Excel / Google Sheets and SQL; experience with Salesforce and BI tools (Looker, Tableau) strongly preferred
• Working familiarity with AI and automation tools in a GTM or analytical context to accelerate analysis, surface insights, or streamline workflows; a demonstrated curiosity about how emerging AI capabilities apply to revenue strategy and operations
• Self-motivated with a bias for action; comfortable operating in dynamic, fast-moving environments and getting into the details when needed
• Collaborative, intellectually curious, and energized by hard problems

Preferred Qualifications

• Experience in healthcare, benefits, or subscription-based business models
• Familiarity with sales compensation design and commission management tools
• Experience with attribution modeling in multi-touch B2B sales environments

The base salary range for this role is $166,000-$190,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.