We are looking for a hands-on, passionate senior product manager to help shape and execute the roadmap for Maven's Care Delivery Platform — the clinical backbone that powers how providers, coaches, and care teams deliver outcomes-driven care across the member lifecycle.

You will partner with clinical, engineering, design, operations, and data leaders to deeply understand clinician and care team needs, translate them into high-impact product work, and deliver iteratively in a complex, fast-moving environment. You will enable care teams to deliver their best work — with AI top of mind in both how you build and what you build. From provider workflows and prescribing safety to care coordination and structured clinical data, you'll be building the platform that makes Maven's human × AI care model possible.

This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence, not direct people management. While there is no management component in the immediate future, future growth opportunities, including coaching and potentially managing others, will certainly arise.

As Senior Product Manager, Care Delivery at Maven, you will:

• Deeply understand Maven's clinical workflows, care team operations, and provider needs — identify and prioritize opportunities across prescribing, care coordination, documentation, and operational tooling
• Partner with clinical, engineering, design, and operations leaders to define solutions and deliver prioritized work iteratively
• Own and drive product execution: translate needs into clear requirements, lead sprint rituals, and ship high-quality work on time
• Partner in shaping the care delivery product strategy and roadmap in alignment with Maven's AI-first vision and company OKRs
• Drive AI integration into care workflows — ensuring every capability ships with intelligence that helps providers and care teams work at the top of their license
• Use data, clinical evidence, user research, and operational signals to inform prioritization, tradeoffs, and roadmap decisions
• Act as a product advocate across the organization — communicating clearly, leading demos, and aligning stakeholders around shared outcomes

We’re looking for you to bring:

• 5+ years of Product Management experience building complex products in healthcare or care delivery — experience with clinical workflows, EHR integration, or provider-facing tools strongly preferred
• Proven ability to deliver and iterate on products in scrappy, fast-changing environments where ambiguity is the norm
• Experience partnering deeply with clinical teams, operations, and engineering to ship clinical products that work for real users
• Comfort diving into technical problems — APIs, cross-system workflows, data models — and communicating clearly across disciplines
• Strong product judgment and analytical rigor, with the ability to ground decisions in data, operational constraints, and clinical impact
• Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build
• Self-driven to learn, adapt, and deliver in a rapidly growing company on a mission to make healthcare work for all of us

The base salary range for this role is $185,000 - $235,000  per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and  Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days.

This role requires active work authorization in the US.

We are looking for a senior, hands-on product manager to own and evolve Maven's provider payments, claims-based billing, payer integrations, and clinic experience, the systems and workflows that power how clinic partners, providers, health plan partners, and Maven transact, exchange claims data, reconcile payments, and operate together at scale.

You will sit at the intersection of provider operations, payments infrastructure, payer integrations, and partner relationships, from provider payment workflows and payment reconciliation to claims submission, 835 remittance processing, payer integrations that connect Maven's financial infrastructure to health plan partners, and clinic portal enhancements that make Maven turnkey for fertility networks and clinic partnerships.

This role spans technical depth and financial accountability. Maven processes significant payment volume through systems that require audit-ready accuracy and transparency. You will own the transition from manual to programmatic payment reconciliation, drive claims-based billing readiness (including care management fees as claims, gating significant revenue), ensure payer integrations scale reliably, and build the clinic experience that gives partners real-time visibility into claims status, payments, and reconciliation.
You'll work in close coordination with a peer PM who owns the member-side benefits platform, AI-driven adjudication, and the core ledger migration. Clear scope boundaries matter: you own provider-side, clinic-facing, reconciliation, claims billing, and payer integration surfaces. Together you'll ensure Maven's financial infrastructure evolves coherently.

You'll partner with engineering, operations, finance, treasury, clinic partnerships, payer partnerships, and analytics to build systems that reduce manual effort, improve accuracy, and make Maven easy for providers, clinics, and payers to work with. AI is central to how you build and what you build, from automating reconciliation and anomaly detection to powering intelligent provider-facing tools.
This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence.

As Senior Product Manager, Payments, Claims, Payer Integrations & Clinic Experience at Maven, you will:

• Own the payments and clinic experience product area: provider payment workflows, payment reconciliation, clinic portal enhancements, claims acceptance from clinic partners, 835 remittance generation, and provider-facing financial operations
• Own payment reconciliation end-to-end: bank file ingestion, automated matching of payer payments to adjudicated claims, exception handling, and downstream billing triggers. Drive the transition from manual to programmatic reconciliation at significant volume
• Own claims-based billing: claim generation, submission, remittance processing, payer claim lifecycle management, and CMAC (care management fees as claims) operational readiness, with specific payer pilot and rollout timelines
• Own and evolve payer integration touchpoints adjacent to claims and payments, including coordination of benefits (COB), insurance discovery, and payer channels, partnering with Benefits & Payments and Eligibility teams
• Build and improve the clinic portal experience, ensuring clinic partners have visibility into claims status, payments, and reconciliation without manual intervention or escalation
• Drive AI integration into payment and claims workflows, automating reconciliation, anomaly detection, and reducing manual operational burden
• Build operational visibility: ensure payment status, claims processing, reconciliation outcomes, and remittance data are instrumented, logged, and accessible to ops teams without engineering intervention
• Translate complex payment, claims, and remittance requirements (EDI 835, provider payment terms, reconciliation rules) into clear product requirements and scalable system designs
• Partner with finance and treasury teams on payment accuracy, audit readiness, and financial reconciliation
• Coordinate with the Benefits & Payments PM on shared infrastructure, ensuring provider-side and member-side payment systems evolve coherently during a major platform migration

We’re looking for you to bring:

• 5+ years of Product Management experience, with hands-on ownership of products involving payments, claims processing, payment reconciliation, or financial operations in a healthcare or fintech context. Healthcare experience strongly preferred
• Direct experience with provider payment systems, claims processing, remittance (835s), or payment reconciliation, matching payments to claims, bank file processing, or financial operations where accuracy and auditability are non-negotiable
• Experience managing financial systems at scale where errors have real dollar consequences, including building for audit readiness and financial transparency
• Comfort working with technical integration challenges, APIs, EDI formats, payment processing systems, cross-system reconciliation, and communicating clearly with engineering and operations partners
• Experience with payer-facing integrations, health plan data exchanges, coordination of benefits, or payer contracting workflows is a plus
• Experience building or improving B2B-facing portals, partner tools, or operational dashboards that serve external users (providers, clinics, partners)
• Strong operational instincts. You understand that payment accuracy, timeliness, and transparency are table stakes for partner trust, and you build systems that surface problems before they become escalations
• Experience partnering with finance, treasury, or payment integrity teams on reconciliation, audit, or compliance
• Excited about AI as both a product capability and a development accelerator. You use AI tools in your own work and think about how AI changes the products you build
• Self-driven, detail-oriented, and effective in fast-moving environments where you need to balance partner needs, operational reliability, and platform investment

The base salary range for this role is $190,000 - $220,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and  Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days.

This role requires active work authorization in the US.

We're looking for a Senior Product Designer to take joint ownership of our member-facing experience and help shape the future of AI-native design at Maven. This isn't a role about executing a defined roadmap. It's about identifying the right problems, making strategic calls under ambiguity, and setting a standard that raises the bar for the team around you.

You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way.

Day to day, you will:

• Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs.
• Define how AI should behave in high-stakes women’s and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions.
• Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups.
• Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, progressive disclosure, that become the standard across Maven's design system.
• Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams.
• Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems.
• Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives.

What you'll bring

• AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle.
• Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context.
• Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints.
• Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction.
• Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority.
• Mobile and web: Experience designing for mobile applications and responsive web.

Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program

• Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear.

Mindset

• Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain.
• AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking.
• Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring.

Nice to have

• Experience in healthcare, health tech, or regulated domains.
• Background working with ML and AI teams on model-driven products.
• Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture.

We're looking for a Staff Product Designer to take joint ownership of our member-facing experience and help shape the future of AI-native design at Maven. This isn't a role about executing a defined roadmap. It's about identifying the right problems, making strategic calls under ambiguity, and setting a standard that raises the bar for the team around you.

You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way.

As a Staff Product Designer at Maven, you will: 

• Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs.
• Define how AI should behave in high-stakes women’s and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions.
• Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups.
• Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, and progressive disclosure that become the standard across Maven's design system.
• Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams.
• Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems.
• Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives.

What you'll bring

• AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle.
• Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context.
• Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints.
• Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction.
• Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority.
• Mobile and web: Experience designing for mobile applications and responsive web.
• Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program.
• Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear.

Mindset

• Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain.
• AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking.
• Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring.

Nice to have

• Experience in healthcare, health tech, or regulated domains.
• Background working with ML and AI teams on model-driven products.
• Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture.

The Maternity team designs the journeys, tools, and guidance that help members navigate pregnancy, birth, and the fourth trimester with confidence across content, coaching, clinical touch points, and community. We’re looking for an AI-forward Product Designer to own member-facing maternity experiences from 0→1 concepts through shipped features. You will use AI as a core part of how you think, design, and build not as an add-on.

As a Product Designer at Maven, you will: 

• Design key maternity journeys and features end-to-end, using AI to compress timelines and explore more options faster.
• Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar) moving beyond static mockups.
• Design agentic, adaptive UX where AI anticipates member needs, communicates confidence, and connects people to human care at the right moment.
• Define how the system handles uncertainty, manages AI fallbacks, and maintains trust in high-stakes health contexts.
• Partner closely with Engineering, Product, Clinical, and Data to scope MVPs, shape model outputs into intuitive interfaces, and ship with momentum.
• Contribute scalable AI-powered patterns to our design system confidence indicators, human-AI handoffs, progressive disclosure of AI content.

What you’ll bring

• AI fluency: You use AI tools daily (Claude, Figma AI, Relume, or similar) with strong prompting skills. AI is how you work, not something you’re exploring.
• Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools not just design files.
• Technical depth: You’ve shipped code to production and understand how design decisions map to backend architecture and model behavior.
• Product design craft: Strong portfolio with a high bar for quality edge cases, micro-interactions, and resilient flows, not just happy paths.
• Mobile & web: Experience designing for mobile applications and responsive web.
• Pace: You move quickly without losing taste. Prototypes over presentations.

Mindset

• Member-obsessed, with empathy for people navigating pregnancy, birth, and postpartum.
• AI-native, you think in terms of what AI makes newly possible, not just how to bolt it on.
• Comfortable with ambiguity. Energized by 0→1.
• Excited about designing the relationship between AI and human care, making intelligent systems feel trustworthy and warm.

Nice to have

• Experience in healthcare, health tech, or regulated domains.
• Background working with ML/AI teams on model-driven products.
• Experience with consumer-grade design systems or Figma variables and advanced AI features.