The Strategic Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services, with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services.
• Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts.
• Identify key decision makers and develop meaningful relationships that add value and drive future account growth. 
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall).
• Achieve or exceed monthly quotas and/or targets. 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested.
• Follow up on marketing leads to generate sales opportunities and pipeline.
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures.
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
• Support in the renewal process where there is an opportunity to grow the account.
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite. 
• Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts.  
• Global Account Mapping.
• Traveling to meet on-site with C-Levels and other Executives for their assigned accounts.

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing. 
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $100K - $200K in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures)
• Self-motivated with a growth mindset and continuous learning orientation 
• Strong competitive spirit balanced with collaborative approach 
• Demonstrated interest in cybersecurity sales
• Consistently positive attitude even in the face of adversity
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• General understanding of:
• Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
• Basic network and email security concepts
• SIEM/SOAR platforms
• Zero Trust Architecture
• Cloud security architecture
• Phishing attack vectors 
• Identity & Access Management 
• Security orchestration and automation
• General understanding of Security Technology Stack: 
• Enterprise IAM solutions (Okta, Ping, Azure AD) 
• SIEM platforms (Splunk, QRadar, LogRhythm) 
• EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
• Cloud security (AWS Security Hub, Azure Security Center) 
• Email security solutions 
• GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

The compensation for this position ranges from $250,000-$270,000 including base, bonuses and commissions. For more details, click here www.know www.knowbe4.com/careers/know-your-pay/enterprise-sales

The Strategic Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services, with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services.
• Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts.
• Identify key decision makers and develop meaningful relationships that add value and drive future account growth. 
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall).
• Achieve or exceed monthly quotas and/or targets. 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested.
• Follow up on marketing leads to generate sales opportunities and pipeline.
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures.
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
• Support in the renewal process where there is an opportunity to grow the account.
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite. 
• Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts.  
• Global Account Mapping.
• Traveling to meet on-site with C-Levels and other Executives for their assigned accounts.

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing. 
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $100K - $200K in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures)
• Self-motivated with a growth mindset and continuous learning orientation 
• Strong competitive spirit balanced with collaborative approach 
• Demonstrated interest in cybersecurity sales
• Consistently positive attitude even in the face of adversity
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• General understanding of:
• Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
• Basic network and email security concepts
• SIEM/SOAR platforms
• Zero Trust Architecture
• Cloud security architecture
• Phishing attack vectors 
• Identity & Access Management 
• Security orchestration and automation
• General understanding of Security Technology Stack: 
• Enterprise IAM solutions (Okta, Ping, Azure AD) 
• SIEM platforms (Splunk, QRadar, LogRhythm) 
• EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
• Cloud security (AWS Security Hub, Azure Security Center) 
• Email security solutions 
• GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

Clearwater positions open to candidates located in greater Tampa Bay area.

The Account Manager (Enterprise/Strategic) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s additional products and services to businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
• Support in the renewal process where there is an opportunity to grow the account
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $500K+ in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings
• Demonstrated interest in cybersecurity sales
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Must have a General understanding of:
  • Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
  • Basic network and email security concepts
  • SIEM/SOAR platforms
  • Zero Trust Architecture
  • Cloud security architecture
  • Phishing attack vectors 
  • Identity & Access Management 
  • Security orchestration and automation
• General understanding of Security Technology Stack:
  • Enterprise IAM solutions (Okta, Ping, Azure AD) 
  • SIEM platforms (Splunk, QRadar, LogRhythm) 
  • EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
  • Cloud security (AWS Security Hub, Azure Security Center) 
  • Email security solutions 
  • GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

New York positions open to candidates located in the New York area.

The Account Manager (Enterprise/Strategic) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s additional products and services to businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
• Support in the renewal process where there is an opportunity to grow the account
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $500K+ in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings
• Demonstrated interest in cybersecurity sales
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Must have a General understanding of:
  • Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
  • Basic network and email security concepts
  • SIEM/SOAR platforms
  • Zero Trust Architecture
  • Cloud security architecture
  • Phishing attack vectors 
  • Identity & Access Management 
  • Security orchestration and automation
• General understanding of Security Technology Stack:
  • Enterprise IAM solutions (Okta, Ping, Azure AD) 
  • SIEM platforms (Splunk, QRadar, LogRhythm) 
  • EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
  • Cloud security (AWS Security Hub, Azure Security Center) 
  • Email security solutions 
  • GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

The compensation for this position ranges from $200,000-$210,000 including base, bonuses and commissions. For more details, click here www.know www.knowbe4.com/careers/know-your-pay/enterprise-sales

We will accept applications until 2/27/2026.

To learn more about our team and office culture in Melbourne, Australia, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Requirements:

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.  
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Qualifications:

• 1-3 years experience selling to Small/Medium sized businesses
• Bachelor Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

The Director of Channel Sales is responsible for leading a team of Channel Sales representatives to drive sales efforts to meet and exceed Net New Annual Recurring Revenue (ARR) targets from a specified Area. This is an extremely hands-on role that will actively manage their teams who are responsible for building partnerships and growing Net New business through strong partnerships within a specified Area. The Director will align with the strategy for Channel Sales growth to execute strategic plans, grow pipeline and achieve revenue goals. 

Responsibilities:

• Manage a team of Channel Sales representatives to execute revenue strategies, and exceed KPIs and ARR targets.
• Drive the day-to-day activities of Channel Sales reps through daily team standups, close analysis of sales statistics and pipeline reviews.
• Engage with partners directly to build strategic relationships and growth of key partnerships.
• Assist Channel Sales reps in building partner sales engagements and closing deals with partners.
• Develop, drive and guide our partner activities to foster excellent relationships with new and existing partners aligned to the partner stratification to grow net new revenue.
• Conduct weekly rhythm of the business reviews with VP and other sales enablement teams to identify trends and provide feedback on areas of opportunity and improvement.
• Validate sales representative staging and Area pipeline health to ensure accurate forecasting.
• Collaborate with senior leadership and SMB, Mid-Market and Enterprise leaders to align the business and drive growth through partners.
• Collaborate with Area Customer Success Leader to ensure the teams are aligned with all sales strategies and goals.
• Conduct interviews with potential sales candidates to build a world class sales team.
• Manage Area sales budget requests for events, trade shows etc.

Qualifications:

• Minimum 6-8 years Channel sales experience required
• Minimum 5 years of people management experience in the assigned area required of 8 or more employees
• Experience in IT Channel Sales (SaaS preferred)
• Bachelor degree or equivalent higher education experience, desirable
• Experience collaborating with Partner businesses and leading
• Channel sales teams, desirable
• Familiarity with standard concepts and practices within the IT,
• Security, Cloud Email Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communications
• Excellent time management and organization skills
• Excellent strategic planning, problem solving and analytical skills
• Infectious positive, can-do attitude
• Ability to provide productive feedback and coaching to sales leaders and teams

The Account Executive (Enterprise)(International) position is responsible for identifying and acquiring new logos within the Enterprise business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Enterprise-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Enterprise-sized business opportunities by deploying strategic prospecting techniques, following lead cadence best practices, and conducting walkthroughs of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Manage the full sales cycle of Enterprise-sized business opportunities by identifying key decision makers, potential roadblocks and persistently follow up on next steps to accurately forecast open opportunities. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels. 
     

Minimum Qualifications:

• Minimum 3 years selling to Enterprise-sized businesses
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security, Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Fluent in German
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

The Account Executive (Mid-Market) (International) position is responsible for identifying and acquiring new logos within the Mid-Market business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Mid-Market-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Mid-Market business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.

Minimum Qualifications:

• 2-3 years experience selling to Mid-Market sized businesses
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Fluent in German

Please submit your resume in English.

• Acquire SMB/MM Business-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
• Promote and sell KnowBe4’s range of products to existing customers to meet and exceed SMB/MM Business monthly cross sale and expansion sales quota. 
• Build and maintain a pipeline of SMB/MM business opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
• Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
• Support in the renewal process where there is an opportunity to grow the account.

Minimum Qualifications:

• Minimum 2 years experience selling to SMB/MM-sized businesses, required
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Please submit your resume in English.

To learn more about our team and office culture in Singapore, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/singapore
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Singapore-Location-EI_IE969384.0,7_IL.8,17_IC3235921.htm

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales. 

Responsibilities:

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct initial onboarding and discovery with assigned partners
• Send regular marketing and communications to partner sales reps 
• Develop joint marketing plans with premier and certified partners
• Conduct strategic conversations and create business plans with key partners
• Engage and guide partner sales and marketing teams on sales approach
• Assess, validate and communicate partner needs on an ongoing basis
• Perform brief product demos and partner portal walkthroughs to enable partners
• Promote partners to attend partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding reps to Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
• Close Net New business
• Maintain an accurate pipeline and forecasting
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
• Support direct sales and customer success teams where needed to manage the overall partner relationship 
• Ensure partner compliance with partner agreements
• Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Qualifications:

• High school diploma or GED required
• Bachelor’s Degree a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Channel Sales preferred
• Experience with Gmail and Google Docs
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude working with channel partners
• Effectively manage and thrive in high-volume sales environment
• Ability to gain a quick understanding of the needs and pain points of channel partners
• Strong time management and organization skills
• Excellent verbal and written communications
• Good computer skills
• Ability to leave an engaging message and sound interested
• Must be comfortable working in a highly results oriented company

Please submit your resume in English - the initial interview with the recruiter will be conducted in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Opportunity Join our high-performing LATAM sales team in São Paulo and drive explosive growth by building deep, trust-based relationships with business leaders who value long-term partnerships and personalized service across Brazil, where cybersecurity awareness is rapidly becoming a business imperative. As Regional Account Executive (SMB/MM), you'll be the revenue engine behind our regional expansion, mastering both new logo acquisition and strategic account expansion to maximize every opportunity in your territory. You'll own the complete sales cycle from prospecting through closing, while building a robust pipeline that consistently exceeds monthly quotas. The successful candidate combines proven SMB/MM sales expertise with strategic account management skills, genuine passion for cybersecurity, and the ability to thrive in our fast-growing Brazilian market.

What You'll Do
Drive New Logo Acquisition: Identify, prospect, and close SMB/MM business accounts within your assigned territory through strategic outbound efforts, inbound lead conversion, and partnership collaboration to consistently exceed monthly new logo quotas
Master Account Expansion: Promote and sell KnowBe4's complete product suite to existing customers, identifying upsell and cross-sell opportunities that maximize account value through increased subscription levels, additional seats, and multi-product adoption
Build Pipeline Excellence: Create and maintain a robust pipeline of SMB/MM opportunities using diverse prospecting methods, lead cadence best practices, and compelling product demonstrations that showcase our complete cybersecurity solution portfolio
Own the Sales Process: Articulate KnowBe4's value proposition with precision, understanding each organization's buying needs, key decision makers, and potential roadblocks to accelerate sales cycles and increase win rates
Execute Strategic Deal Management: Act strategically in structuring subscription levels, multi-year agreements, and pricing negotiations that maximize Annual Recurring Revenue while ensuring customer success and long-term growth
Cross-Functional Collaboration: Partner seamlessly with Channel sales representatives, Customer Success Managers, and Renewal Specialists to orchestrate account growth strategies and support renewal processes that expand customer commitment

You'll Excel Here If
Proven SMB/MM Success: Minimum 2+ years of demonstrated success selling to SMB and Mid-Market businesses with track record of quota achievement and territory growth in competitive markets
SaaS Experience: Background in Software-as-a-Service sales with understanding of subscription business models, recurring revenue metrics, and cloud-based solution positioning
Cybersecurity Curiosity: Familiarity with IT, Security, or Cybersecurity industry concepts and genuine passion for helping organizations strengthen their human firewall against emerging threats
Bilingual Fluency: Fluent in Portuguese with strong English skills, enabling seamless communication with local customers and global KnowBe4 teams
Hunter + Farmer Mentality: Balanced approach combining aggressive new business prospecting with strategic account expansion, thriving on both new logo acquisition and existing customer growth opportunities
Data-Driven Excellence: Stats-driven professional who uses metrics to optimize performance, forecast accurately, and make strategic decisions that drive consistent quota over-achievement
Self-Starting Energy: Motivated, energetic individual who excels with minimal supervision while maintaining strong collaborative relationships across internal teams and channel partners
Adaptable Professional: Flexibility to work across different customer segments, sales channels, and market conditions while maintaining high performance standards and professional growth mindset

Why You'll Love It Here
Market Leadership Advantage: Sell the undisputed HRM leader with 94% customer satisfaction
Brazilian Market Success: Contribute to KnowBe4's expansion goals in Brazil while building your own track record in one of South America's most dynamic technology markets
Channel Partnership Power: Collaborate with established channel partners and leverage our strong ecosystem to multiply your sales opportunities and expand market reach
Collaborative Teamwork: Work alongside passionate professionals on our supportive LATAM team where knowledge sharing, mutual support, and collective success create an environment where everyone thrives together

Clearwater positions open to candidates located in greater Tampa Bay area.

The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting  and developing a schedule for when emails and calls should be made to prospective customers.

Responsibilities:

• Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting
• Draft new material for emails to be sent to prospective customers used to garner interest in our products
• Monitor and respond accordingly to the What’s Working emails
• Maintain reporting with teams passes and other relevant details
• Maintain and analyze sub-statistics in order to obtain pass goals for SDRs
• Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
• Be an expert on prospecting and other key elements that are necessary to be a top performer
• Meet and/or exceed individual goals to contribute to the team’s success
• Exemplify the values and mission of the Company 
• Handle day to day needs and requests for their SDR team 
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Requirements:

• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with sales prospecting tools
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Leadership skills required 
• Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle 
• Strong verbal and written communications 
• Excellent time management and organization skills

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.   
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Minimum Qualifications:

• 1-3 years experience selling to Small/Medium sized businesses
• Bachelor Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Fluent in German

New York positions open to candidates located in the New York area.

The Office Manager plays a vital role in supporting the sales team while ensuring the efficient operation and vibrant culture of the office. This role requires an individual who is social, creative, highly organized, and brings a strong sense of energy to the workplace, while also having the confidence and backbone to effectively support and collaborate with the team. This position involves managing travel, calendars, and meeting logistics for the sales directors and also encompasses office management duties such as overseeing catering, shipping, and reception services. Additionally, the Administrative Assistant leads cultural initiatives by planning and hosting engaging events to enhance team morale and facilitate a welcoming environment for all employees, including new hires. Through these diverse responsibilities, the Administrative Assistant significantly contributes to fostering a dynamic and collaborative workplace.

Responsibilities:

• Maintain a proactive, highly organized approach and confident partnership with the leadership team to anticipate and support their needs, including the organization of travel and accommodations, calendar management, and secretarial support.
• Organize, schedule, and attend meetings as necessary. May also be asked to take notes / meeting minutes. 
• In coordination with Snr. Director of HR Operations & Services, coordinate and execute special office events that enhance company culture, including attending global culture meetings and keeping employees informed of events and activities happening company wide, bringing creativity, energy, and an engaging presence to all initiatives
• Receive, set up, and break down catered meals for the office as well as manage shipping needs and maintain essential supplies in coordination with the HR Coordinator, fostering an efficient workplace environment.
• Support with keeping inventory and stocking of office snacks, ensuring a well-stocked and organized pantry for employees, this includes coordinating with Snr Dir of HR Ops & Services to ensure the coffee machine is filled with coffee, emptying the bucket in the machine, receiving the vendor to stock up supplies etc.
• Oversee reception duties, including greeting and assisting any office visitors including executive visitors, vendors, and contractors, ensuring a positive and hospitable office atmosphere for all guests. This includes providing support for visiting executives, including assisting with logistics and recommending hotel accommodations as needed.
• Greet and assist new employees on their first days, helping them acclimate to the office and creating a welcoming and supportive experience. In Coordination with the HR Coordinator implement the in office orientation of new hires. 
• Stay in tight communication with employees of any requests, support they need and coordinate with the appropriate executives on these points as needed.
• Coordinate with Snr Dir of HR Ops & Services of any new requests for the breakroom from employees.

Minimum Qualifications:

• High School Diploma
• 1-3 years of experience in an administrative or support role, preferably within a sales environment or a fast-paced office setting
• Exposure to organizing events or similar cultural initiatives is a plus
• General computer skills and basic technical proficiency
• Experience with Salesforce preferred
• Proficiency with Google Workspace and Microsoft office
• Excellent communication skills with a professional approach
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications

The base pay for this position ranges from $65,000 - $75,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/8/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

As a Partner Account Manager, your focus is on developing the partnership with key reseller partners to develop, enable, and grow these accounts. You are responsible for building the relationships with these partners that will result in increased deal registrations and Net New customers. You'll understand the ins and outs of your partners, what motivates and drives them, what their focus is and more. You'll enable them to be more successful in selling KnowBe4 products. You'll work with partner leadership to gain executive buy-in and leverage KnowBe4 leadership to continue to build it. You'll collaborate with your partner to build joint business plans with agreed upon metrics and drive customer acquisition through demand gen. 

Responsibilities:

• Build and maintain strong relationships with key partners reselling KnowBe4 products
• Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps
• Develop a comprehensive understanding of your partners business and operations
• Conduct initial onboarding with assigned partners
• Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets
• Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools
• Communicate the value of reselling KnowBe4 to increase partner investment 
• Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
• Maintain clear and consistent communication with various teams at partner organizations
• Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
• Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
• Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship 
• Monitor partner performance and track key performance indicators (KPIs) 
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
• Maintain accurate and thorough records in Salesforce.com
• Ensure partner compliance with partner agreements
• Drive adoption of company programs among assigned partners
• Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership

Requirements:

• High school diploma or GED required 
• Bachelor’s Degree in a relevant field a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Minimum 3 years of sales experience (exceeding quota on a consistent basis), Channel Sales required
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
• Strong understanding of partner ecosystems and channel sales
• Excellent verbal and written communications
• Excellent time management and organization skills
• Strong collaborative and teamwork skills
• Strong analytical, strategic mindset, and negotiation skills
• Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
• Passionate about business and willing to go the extra mile

The compensation for this position ranges from $140,000 - $160,000 including base, bonuses and commissions.

Application deadline: 2/30/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Please submit your resume in English.

To learn more about our team and office culture in Berlin, Germany, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/berlin
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Berlin-Location-EI_IE969384.0,7_IL.8,14_IC2622109.htm

The Director of Channel Sales is responsible for leading a team of Channel Sales representatives to drive sales efforts to meet and exceed Net New Annual Recurring Revenue (ARR) targets from a specified Area. This is an extremely hands-on role that will actively manage their teams who are responsible for building partnerships and growing Net New business through strong partnerships within a specified Area. The Director will align with the strategy for Channel Sales growth to execute strategic plans, grow pipeline and achieve revenue goals. 

Responsibilities:

• Manage a team of Channel Sales representatives to execute revenue strategies, and exceed KPIs and ARR targets.
• Drive the day-to-day activities of Channel Sales reps through daily team standups, close analysis of sales statistics and pipeline reviews.
• Engage with partners directly to build strategic relationships and growth of key partnerships.
• Assist Channel Sales reps in building partner sales engagements and closing deals with partners.
• Develop, drive and guide our partner activities to foster excellent relationships with new and existing partners aligned to the partner stratification to grow net new revenue.
• Conduct weekly rhythm of the business reviews with VP and other sales enablement teams to identify trends and provide feedback on areas of opportunity and improvement.
• Validate sales representative staging and Area pipeline health to ensure accurate forecasting.
• Collaborate with senior leadership and SMB, Mid-Market and Enterprise leaders to align the business and drive growth through partners.
• Collaborate with Area Customer Success Leader to ensure the teams are aligned with all sales strategies and goals.
• Conduct interviews with potential sales candidates to build a world class sales team.
• Manage Area sales budget requests for events, trade shows etc.
• Cooperate with People Operations to manage all HR-related issues within your team e.g. interviewing new candidates, helping with career development for high potential employees, and managing average and low performers.

Minimum Qualifications:

• Minimum 6-8 years Channel sales experience required
• Minimum 5 years of people management experience in the assigned area required of 8 or more employees
• Experience in IT Channel Sales (SaaS preferred)
• Bachelor degree or equivalent higher education experience, desirable
• Experience collaborating with Partner businesses and leading
• Channel sales teams, desirable
• Familiarity with standard concepts and practices within the IT,
• Security, Cloud Email Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communications
• Excellent time management and organization skills
• Excellent strategic planning, problem solving and analytical skills
• Infectious positive, can-do attitude
• Ability to provide productive feedback and coaching to sales leaders and teams

Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

The Entry Level Sales Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Qualifications:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

To learn more about our team and office culture in Leeds, England (UK), visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities: 

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.   
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Requirements: 

• 1-3 years experience selling to Small/Medium sized businesses
• Bachelor Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Please submit your resume in English.

To learn more about our team and office culture in Tokyo, Japan, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm

The Regional Account Executive (Enterprise) position is responsible for acquiring new logos and upselling our existing Enterprise-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Requirements:

• Acquire Enterprise-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
• Promote and sell KnowBe4’s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota. 
• Build and maintain a pipeline of Enterprise opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
• Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
• Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

• 3+ years experience selling to Enterprise-sized businesses, required
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Fluent in Japanese
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

The Business Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Qualifications:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

New York positions open to candidates located in the New York area.

The Account Executive (Enterprise/Strategic) position is responsible for managing the customer accounts they’re assigned and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services to enterprise sized businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting new business as well as reactivating dark (lapsed) customer accounts.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers they’re assigned 
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

Minimum Qualifications:

• Bachelor’s degree a plus 
• Proven track record in sales 
• 3 years selling software to Small Medium Enterprise
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

The compensation for this position ranges from $200,000-$220,000 including base, bonuses and commissions. For more details, click here www.know www.knowbe4.com/careers/know-your-pay/enterprise-sales

Application deadline: 5/10/2026. This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

The Regional Account Executive (ENT) (LATAM) position is responsible for acquiring new logos and upselling our existing Enterprise-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

• Acquire Enterprise-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
• Promote and sell KnowBe4’s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota. 
• Build and maintain a pipeline of Enterprise opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
• Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
• Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

• 3+ years experience selling to Enterprise-sized businesses, required
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Fluent in Spanish
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

New York positions open to candidates located in the New York area.

The Administrative Assistant of Sales (NY) plays a vital role in supporting the sales team while ensuring the efficient operation and vibrant culture of the office. This role requires an individual who is social, creative, highly organized, and brings a strong sense of energy to the workplace, while also having the confidence and backbone to effectively support and collaborate with the team. This position involves managing travel, calendars, and meeting logistics for the sales directors and also encompasses office management duties such as overseeing catering, shipping, and reception services. Additionally, the Administrative Assistant leads cultural initiatives by planning and hosting engaging events to enhance team morale and facilitate a welcoming environment for all employees, including new hires. Through these diverse responsibilities, the Administrative Assistant significantly contributes to fostering a dynamic and collaborative workplace.

Responsibilities:

• Maintain a proactive, highly organized approach and confident partnership with the leadership team to anticipate and support their needs, including the organization of travel and accommodations, calendar management, and secretarial support.
• Organize, schedule, and attend meetings as necessary. May also be asked to take notes / meeting minutes. 
• In coordination with Snr. Director of HR Operations & Services, coordinate and execute special office events that enhance company culture, including attending global culture meetings and keeping employees informed of events and activities happening company wide, bringing creativity, energy, and an engaging presence to all initiatives
• Receive, set up, and break down catered meals for the office as well as manage shipping needs and maintain essential supplies in coordination with the HR Coordinator, fostering an efficient workplace environment.
• Support with keeping inventory and stocking of office snacks, ensuring a well-stocked and organized pantry for employees, this includes coordinating with Snr Dir of HR Ops & Services to ensure the coffee machine is filled with coffee, emptying the bucket in the machine, receiving the vendor to stock up supplies etc.
• Oversee reception duties, including greeting and assisting any office visitors including executive visitors, vendors, and contractors, ensuring a positive and hospitable office atmosphere for all guests. This includes providing support for visiting executives, including assisting with logistics and recommending hotel accommodations as needed.
• Greet and assist new employees on their first days, helping them acclimate to the office and creating a welcoming and supportive experience. In Coordination with the HR Coordinator implement the in office orientation of new hires. 
• Stay in tight communication with employees of any requests, support they need and coordinate with the appropriate executives on these points as needed.
• Coordinate with Snr Dir of HR Ops & Services of any new requests for the breakroom from employees.

Minimum Qualifications:

• High School Diploma
• 1-3 years of experience in an administrative or support role, preferably within a sales environment or a fast-paced office setting
• Exposure to organizing events or similar cultural initiatives is a plus
• General computer skills and basic technical proficiency
• Experience with Salesforce preferred
• Proficiency with Google Workspace and Microsoft office
• Excellent communication skills with a professional approach
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications

The base pay for this position ranges from $65,000 - $75,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/8/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Please submit your resume in English - the initial interview with the recruiter will be conducted in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Renewal Specialist Admin will be responsible for assisting the Global Renewal Specialist team in administrative tasks related to, but not limited to, the process of generating, sending, and revising renewal, add-on, and upgrade quotes for customers.

Responsibilities:

• Renewal, add-on, and upgrade quote generation as needed
• Refresh outstanding quote proration and expiration as needed
• Review of discounts, free months, payment terms, etc. offered at initial purchase or prior to renewal
• Act as additional reviewer of opportunity hygiene to ensure correct data entry and staging
• Submit won opportunities for processing as requested
• Assist with Custom Quotes as requested
• Assist with training new team members as requested
• Log and monitor personal team statistics on a daily basis

Minimum Qualifications:

• Associate’s Degree or equivalent work experience and education preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Experience with Salesforce or other CRM preferred
• Strong verbal and written communications
• Excellent time management and organization skills
• Superior customer service skills
• Strong collaborative and team work skills
• Ability to work with minimal supervision

Please submit your resume in English.

To learn more about our team and office culture in Tokyo, Japan, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Minimum Requirements:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

The Sales Development Representative is responsible for reaching out to prospects, qualifying them and passing interested prospects to their assigned Territory/Account Executive(s). 

About KnowBe4:

We are the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Responsibilities:

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Gauge the interest of prospects to qualify them as potential customers
• Pass the qualified and interested prospects to their assigned Territory/Account Executive(s) 

Qualifications:

• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Experience with a CRM or other Sales Tools a plus
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

To learn more about our team and office culture in Melbourne, Australia, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.

Responsibilities:

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct initial onboarding and discovery with assigned partners
• Send regular marketing and communications to partner sales reps 
• Develop joint marketing plans with premier and certified partners
• Conduct strategic conversations and create business plans with key partners
• Engage and guide partner sales and marketing teams on sales approach
• Assess, validate and communicate partner needs on an ongoing basis
• Perform brief product demos and partner portal walkthroughs to enable partners
• Promote partners to attend partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding reps to Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
• Close Net New business
• Maintain an accurate pipeline and forecasting
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
• Support direct sales and customer success teams where needed to manage the overall partner relationship 
• Ensure partner compliance with partner agreements
• Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Qualifications:

• High school diploma or GED required
• Bachelor’s Degree a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Channel Sales preferred
• Experience with Gmail and Google Docs
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude working with channel partners
• Effectively manage and thrive in high-volume sales environment
• Ability to gain a quick understanding of the needs and pain points of channel partners
• Strong time management and organization skills
• Excellent verbal and written communications
• Good computer skills
• Ability to leave an engaging message and sound interested
• Must be comfortable working in a highly results oriented company

Please submit your resume in English.

To learn more about our team and office culture in Berlin, Germany, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/berlin
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Berlin-Location-EI_IE969384.0,7_IL.8,14_IC2622109.htm

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.   
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Minimum Qualifications:

• 1-3 years experience selling to Small/Medium sized businesses
• Bachelor Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Fluent in German

Please submit your resume in English - the initial interview with the recruiter will be conducted in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Customer Service Admin will be responsible for assisting the Global Renewal Specialist team in administrative tasks related to, but not limited to, the process of generating, sending, and revising renewal, add-on, and upgrade quotes for customers.

Responsibilities:

• Renewal, add-on, and upgrade quote generation as needed
• Refresh outstanding quote proration and expiration as needed
• Review of discounts, free months, payment terms, etc. offered at initial purchase or prior to renewal
• Act as additional reviewer of opportunity hygiene to ensure correct data entry and staging
• Submit won opportunities for processing as requested
• Assist with Custom Quotes as requested
• Assist with training new team members as requested
• Log and monitor personal team statistics on a daily basis

Minimum Qualifications:

• Associate’s Degree or equivalent work experience and education preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Experience with Salesforce or other CRM preferred
• Strong verbal and written communications
• Excellent time management and organization skills
• Superior customer service skills
• Strong collaborative and team work skills
• Ability to work with minimal supervision

To learn more about our team and office culture in England (UK), visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Revenue Operations team ensures KnowBe4’s revenue engine runs at maximum effectiveness and efficiency. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy.  As the RevOps Manager for International within Revenue Operations, you’ll implement the rhythm of the business and related processes within all segmentations of our international sales business. In this role, you’ll collaborate closely with our revenue leadership, including leaders from Marketing, Sales, Channel, and Customer Success, to drive performance through every level of the international revenue segmentation. 

Responsibilities:

• Develop and implement the rhythm of the business for the international revenue segments. This includes our New Customer, Cross-Sell
• Communicate and prepare documentation on revenue performance for the VP Sales Acceleration
• Design and document key business processes within the Revenue segmentation and collaborate with the Business Process Management (BPM) team on any cross-functional processes that extend beyond the Revenue team
• Rapidly diagnose operational improvement opportunities and recommend initiatives to drive higher revenue performance and efficiency
• Collaborate with revenue leaders to automate or improve processes with revenue technology solutions
• Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives
• Design and compile all needed KPIs/data points through Excel and Slides that will be used to report up as necessary
• Engage international revenue leaders and sales representatives to identify training and development opportunities, and collaborate with the training organization to ensure training needs are met

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience
• MBA or Master's degree (preferred)
• Minimum 3 years of experience with revenue operations in a Software as a Service (SaaS) company
• Minimum 3 years of experience working directly with Business-to-Business SaaS sales teams
• Strong Excel/Sheet/Slides knowledge
• Experience with cloud-based enterprise software using CRM tools such as Salesforce
• Experience with effectively communicating across organizations, geographies, and cultures
• Ability to remove ambiguity and drive efficiency by creating documentation and new business processes
• Skilled at developing relationships and trust across cross-functional stakeholders
• Excellent communication and presentation skills, with the ability to take complex, ambiguous topics and bring structure and clarity for the revenue organization
• Excellent business acumen and problem-solving skills
• Ability to work with data and pull insights from the data

New York positions open to candidates located in the New York area.

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Qualifications:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

The compensation for this position ranges from $70,000 - $80,000 including base, bonuses and commissions.

Please submit your resume in English.

To learn more about our team and office culture in the Netherlands, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Minimum Requirements:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented
• Fluent in German

Clearwater positions open to candidates located in greater Tampa Bay area.

The Account Executive (Enterprise/Strategic) position is responsible for managing the customer accounts they’re assigned and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services to enterprise sized businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting new business as well as reactivating dark (lapsed) customer accounts.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers they’re assigned 
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

Minimum Qualifications:

• Bachelor’s degree a plus 
• Proven track record in sales 
• 3 years selling software to Small Medium Enterprise
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Please submit your resume in English.

To learn more about our team and office culture in Dubai, United Arab Emirates, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/dubai
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Dubai-Jobs-EI_IE969384.0,7_IL.8,13_IS7282.htm

The Regional Account Executive (SMB/MM) (International) position is responsible for acquiring new logos and upselling our existing SMB/MM-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

• Acquire SMB/MM Business-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
• Promote and sell KnowBe4’s range of products to existing customers to meet and exceed SMB/MM Business monthly cross sale and expansion sales quota. 
• Build and maintain a pipeline of SMB/MM business opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
• Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
• Support in the renewal process where there is an opportunity to grow the account.

Minimum Qualifications:

• Minimum 2 years experience selling to SMB/MM-sized businesses, required
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Clearwater positions open to candidates located in greater Tampa Bay area. 

The Sales Development Representative will act as pre-sales support and is responsible for reaching out to prospects, qualifying them and passing interested prospects to the sales teams. This position must research potential customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the direct sales teams. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com.

Responsibilities:

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Develop and execute on a strong prospecting plan of attack,
  including email and call scripts
• Gauge the interest of prospects to qualify them as potential customers
• Follow up all  IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up  
• Pass the leads to the Enterprise or SMB sales team depending on the size of the company
• Provide in depth information to the ENT and SMB reps to enable the most qualified and productive demos
• Map global customer accounts identifying key contacts in each region
• Collaborate with sales and marketing team members on strategic sales approach
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com 

Qualifications:

• Previous SDR experience
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Previous experience selling into LATAM IT markets
• Excellent verbal and written communications
• Fluent in Spanish
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented