The Account Executive (Enterprise)(International) position is responsible for identifying and acquiring new logos within the Enterprise business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Enterprise-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Enterprise-sized business opportunities by deploying strategic prospecting techniques, following lead cadence best practices, and conducting walkthroughs of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Manage the full sales cycle of Enterprise-sized business opportunities by identifying key decision makers, potential roadblocks and persistently follow up on next steps to accurately forecast open opportunities. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels. 
     

Minimum Qualifications:

• Minimum 3 years selling to Enterprise-sized businesses
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security, Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Fluent in German
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

The Account Executive (Mid-Market) (International) position is responsible for identifying and acquiring new logos within the Mid-Market business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Mid-Market-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Mid-Market business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.

Minimum Qualifications:

• 2-3 years experience selling to Mid-Market sized businesses
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Fluent in German

Please submit your resume in English.

To learn more about our team and office culture in the Netherlands, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Minimum Requirements:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented
• Fluent in German

The Customer Success Intern will support the Customer Success team in delivering a great customer experience and helping customers adopt and realize value from KnowBe4’s security awareness training and phishing simulation platform. This 3-month internship is designed for someone who’s eager to learn consultative customer engagement, onboarding best practices, and customer health/adoption management in a fast-paced SaaS environment. You’ll work alongside Customer Success Managers (CSMs), Renewal Specialists, and cross-functional partners (e.g., Support, Account Management) to assist with onboarding activities, customer communications, reporting, and internal process improvement.

Responsibilities:

• Support customer onboarding activities by helping track tasks and milestones (e.g., account configuration checklists, training setup steps, campaign launch preparation).
• Assist in customer communications (email, calls, video) such as meeting follow-ups, onboarding reminders, and resource sharing—always with guidance and review from the team.
• Help customers get started with best practices by compiling and sharing approved KnowBe4 resources (templates, guides, recommended rollout steps).
• Leverage KnowBe4 assessments and reporting to support adoption insights (e.g., identifying participation rates, phishing outcomes, training completion trends).
• Monitor customer usage and health indicators by updating internal trackers/dashboards and escalating risks or blockers to the assigned CSM.
• Coordinate with Technical Support by gathering context, documenting issues clearly, and helping follow up on customer requests.
• Contribute to customer reviews by preparing data summaries for periodic check-ins or business reviews (e.g., usage highlights, outcomes achieved, next-step recommendations).
• Support renewal readiness by helping maintain accurate customer records, renewal dates, and engagement history; assist Renewal Specialists with administrative tasks.
• Maintain CRM hygiene by updating contact details, notes, activities, and customer status in Salesforce (or the company CRM).

Minimum Qualifications:

• Currently pursuing or recently completed a diploma/degree in Business, Communications, Information Systems, Cybersecurity, or a related field
• Comfortable with spreadsheets and documents (Excel/Google Sheets; Word/Google Docs)
• Familiarity with email and collaboration tools (Gmail, Google Workspace)
• IT experience/exposure is a plus
• Strong verbal and written communications
• Organized, detail-oriented, and able to manage multiple tasks with guidance
• Curious, coachable, and comfortable working in a team environment
• Fluent in Spanish

Preferred Qualifications:

• Interest in cybersecurity, SaaS, or customer-facing roles
• Exposure to CRM tools (e.g., Salesforce)
• Experience working on projects involving customer support, onboarding, training, or account management (school, part-time, or internships)

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Responsibilities:

• Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.
• Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts. 
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.   
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Minimum Qualifications:

• 1-3 years experience selling to Small/Medium sized businesses
• Bachelor Degree or higher education equivalent, desirable.
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Fluent in German