Remote positions open to the US only.

The Competitive Intelligence and Strategy Analyst is responsible for gathering, analyzing, and disseminating critical competitive insights that inform strategic decision-making within our organization. You will play a critical role in helping KnowBe4 win in the market by supporting our global Revenue and Channel teams with actionable competitive insights, enablement content, and strategic deal support. This role involves tracking industry trends, competitor strategies, market dynamics, product developments, and customer feedback to enable data-driven decisions across product development, marketing, sales, and corporate strategy.

This role will drive high-impact strategic initiatives across KnowBe4 while helping build and operate the company’s next-generation competitive intelligence function. Reporting to the Snr. Director, Corporate Strategy and Programs, this role is designed for a high-performing operator who can move from analysis to execution and deliver tangible outcomes on priority initiatives.

This role will be embedded in strategic projects across the business, with the expectation of owning workstreams, re-architecting existing processes, driving progress, and delivering results. In parallel, the Analyst will help establish a modern, AI-forward competitive intelligence capability, ensuring that strategic decisions are informed by high-quality, real-time market and competitor insights.

Responsibilities:

Competitive Advantage

• Build and help operationalize a modern, AI-forward competitive intelligence function, including workflows, source libraries, monitoring systems, and reporting cadences.
• Collect, synthesize, and structure competitive and market intelligence across competitors, pricing, product, partnerships, talent, and broader market signals.
• Create and maintain competitor profiles, battlecards, trackers, dashboards, and intelligence repositories for internal use.
• Deliver timely and actionable insights to field and corporate stakeholders to improve positioning, inform decisions, and support execution.
• Build systems to monitor and analyze trends in cybersecurity, Human and Agentic Risk Management, AI/ML, adjacent markets, regulatory developments, emerging threats, and technological advancements.
• Partner closely with the Senior Analyst, Competitive Intelligence & Strategy on ecosystem, corporate development, and broader market analyses.
• Conduct continuous competitive research by monitoring earnings calls, analyst reports, third-party tools (e.g., AlphaSense, Crayon, Gong) ,field intelligence and the use of AI to uncover strategic insights that inform deal strategy and sales enablement.
• Conduct detailed analyses of cybersecurity competitors, including product features, pricing models, market positioning, strategic direction, and customer perceptions.
• Collaborate closely with product marketing, sales, and product management teams to support competitive positioning and strategic initiatives.
• Perform competitive research to gain firsthand insights into competitor sales tactics, messaging, product demonstrations, and customer experience.
• Provide timely alerts and briefings to internal stakeholders on competitive moves, market shifts, or disruptive industry trends.
• Lead competitive win-loss analysis projects, identifying patterns, insights, and actionable recommendations to improve win rates.
• Present competitive intelligence findings clearly and persuasively to executives and cross-functional teams to inform strategic planning.

Strategy & Transformation

• Drive workstreams within high-priority strategic initiatives across the company, taking ownership from problem definition through execution and delivery.
• Support and help lead cross-functional projects spanning go-to-market strategy, partnerships and alliances, international expansion, and other critical business priorities.
• Translate strategic priorities into actionable plans, track progress, and ensure initiatives move forward with pace and accountability.
• Partner closely with stakeholders across Sales, Product, Marketing, Finance, and Operations to align on priorities and drive execution.
• Structure complex business problems, develop hypotheses, and translate analysis into clear, actionable recommendations.
• Build executive- and board-ready materials, including strategic updates, analyses, and decision-support content.
• Identify and evaluate growth opportunities across markets, customer segments, and routes to market, and support execution where relevant.
• Translate market dynamics into clear strategic implications and recommended actions.

Minimum Qualifications:

• Bachelor's degree in business, economics, data analytics, information science, engineering, cybersecurity, or a similar analytical field.
• 0-3+ years of experience in competitive intelligence, strategy, market research, consulting, research operations, or a similar analytical role in SaaS, technology, or cybersecurity.
• Experience using a mix of paid research tools and open-source intelligence sources strongly preferred.
• Hands-on experience with AI tools, automation, scraping/monitoring workflows, knowledge systems, or analytics tooling is strongly preferred.
• Strong analytical and structured problem-solving skills, with the ability to convert fragmented data into clear insights.
• Demonstrated ability to build repeatable research processes and maintain high-quality intelligence assets.
• Comfort working with AI-enabled research tools, automation workflows, databases, spreadsheets, and presentation tools.
• Excellent written and verbal communication skills, including the ability to develop clear executive-ready slides and memos.
• Strong attention to detail, sound judgment on source quality, and ability to distinguish signal from noise.
• Ability to collaborate effectively across GTM, Product, Finance, Legal, and executive stakeholders in a fast-growth environment.
• Curiosity about cybersecurity, Human Risk Management, AI/ML, and adjacent markets.

The base pay for this position ranges from $80,000 - $90,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/1/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

The Channel Marketing Manager  is responsible for developing and executing strategic marketing plays to/through/with channel partners in their region. This position will be a channel marketer who will drive channel revenue as the regional owner of the joint marketing programme. You will work with channel sales and eligible partners to proactively plan joint marketing activities. In addition, you will support the global channel marketing strategy by localizing global campaigns and executing new regional campaigns to recruit, enable and accelerate partners as part of the KnowBe4 Partner Programme.

Responsibilities:

• Plan and manage partner marketing activities within budgetary guidelines and deadlines
• Execute strategic partner marketing programmes with extreme ownership, attention to detail and commitment to tracking success
• Identify and create quarterly plans with partners best fit for joint marketing based on programme metrics
• Partner with regional sales, channel sales, and field marketing to offer consultative support as the partner marketing expert, advocating for the power of through-marketing
• Nurture and build strong relationships with internal stakeholders including channel sales, partner programme office, field marketing and other marketing team members
• Stay in the know about channel and marketing best practices

Minimum Qualifications:

• A minimum of 3 years experience in channel marketing, specifically with a focus on building a network of partners
• Experience in the IT Security or SaaS technology industry a plus
• Previous experience with partner marketing funding/MDF programmes
• Proficient in Salesforce customer database
• Proficient in HubSpot’s or other Marketing Automation Platform for website pages and email application to segment partner communications, as well as test subject lines and improve delivery, open rates, and clickthrough rates on important communications
• Prior experience with partner relationship management (PRM) software such as Impartner, Salesforce PRM, or equivalent.
• Strong verbal and written communications including the ability to confidently present to event audiences of channel partners and/or executives
• Multi-lingual a plus
• Solid understanding of marketing channels as to advise channel partners on building effective campaigns
• Solid understanding of channel business and operations, including revenue and pipeline principles
• High attention to detail and discipline to follow established policies and procedures whilst proposing incremental improvements
• Experience working in a cross-functional team environment with the ability to collaborate respectfully, navigate shared responsibilities and influence successful outcomes
• Excellent time management and organisational skills
• Excellent interpersonal skills: You will be working with other business professionals and are expected to convey the value of our product and programmes and the culture and beliefs of our company outward to our partners
• “Can do” attitude and a willingness to learn, conquer challenges, take and learn from feedback whilst executing consistently at a high level

The base pay for this position ranges from $105,000 - $115,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/23/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Remote positions open in the US office only.

The Solution Architect acts as the key technical leader bridging business needs and engineering execution, specializing in integrating and optimizing a multi-platform environment including Salesforce, Netsuite, Workday, and Mulesoft. This role requires deep expertise in enterprise architecture, system integration, data governance, and the strategic application of Artificial Intelligence and Machine Learning features native to or integrated with these platforms.

Responsibilities:

• Solution Design & Architecture: Design end-to-end technical solutions that meet business requirements, ensuring scalability, reliability, and security across the entire application landscape.
• System Integration Leadership: Lead the architectural strategy for integrating key business applications, including Salesforce (CRM), Netsuite (ERP), Workday (HCM/Finance), and leveraging Mulesoft for enterprise-level integration and API management.
• AI/ML Architecture: Architect and govern the strategic implementation and integration of AI/ML capabilities within core SaaS platforms (e.g., Salesforce Einstein, Workday AI), ensuring data readiness, governance, and ethical application of models for predictive analytics and automation.
• Technical Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, data flow maps, integration specifications, and solution blueprints.
• Cross-Functional Collaboration: Partner effectively with Product Managers, Delivery  teams, and Business Stakeholders to translate strategic initiatives into concrete, actionable technical designs.
• Research and evaluate new technologies and tools to enhance the existing architecture and drive innovation across the organization.
• Participate in security reviews and compliance audits related to system architecture and data flow.
• Mentor junior technical staff on architectural best practices and system complexities.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in an architectural role, with significant experience in a high-growth SaaS or technology environment.
• Proven expertise in designing and implementing complex integrations between multiple enterprise SaaS applications.
• Core Technical & Architectural Skills
  
  • Deep architectural knowledge of Salesforce and at least one other major platform (Netsuite or Workday).
  • Hands-on experience with an integration platform as a service (Mulesoft preferred) and API-led connectivity principles.
  • Strong understanding of data modeling, security, governance, and the architectural principles required to support AI/ML initiatives within a SaaS application ecosystem.
  • Excellent communication skills with the ability to articulate complex technical ideas to both technical and non-technical audiences.
• Bonus Points If You Have:
  
  • Certifications in relevant platforms (e.g., Salesforce Certified Technical Architect, Mulesoft Certified Developer/Architect).
  • Demonstrated experience architecting solutions that leverage native AI features of SaaS platforms (e.g., Salesforce Einstein, Workday AI) or integrating external AI/ML services via a platform like Mulesoft.
  • Familiarity with agile development methodologies and DevOps practices.

The base pay for this position ranges from $150,000 - $170,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 3/05/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Remote positions open to the US only.

The Organic Search Manager  will lead the SEO and GEO strategy that aims to dominate search engine results and emerging generative AI platforms. This role is responsible for improving organic rankings while ensuring our brand is the authoritative source cited by Large Language Models (LLMs) and conversational AI platforms.

Responsibilities:

• Own the end-to-end identification and execution of a full-funnel keyword strategy, targeting high-intent keywords, head terms, and "question-based" queries to drive qualified organic traffic.
• Actively monitor keyword performance and implement on-page optimization tactics to secure "Position 1" rankings
• Regularly analyze competitor keyword profiles to identify missed opportunities and recapture market share
• Develop and execute strategies to ensure brand authority within AI-generated answers and LLMs and conversational search platforms.
• Identify audience-aligned prompts and optimize site architecture to ensure brand content is selected as the "preferred answer" for generative search responses
• Utilize AI personas to simulate diverse user journeys, refining how the brand is perceived and synthesized by various AI models and LLMs.
• Manage site structure, 404/redirect mapping, and crawlability while optimizing Core Web Vitals to ensure a frictionless, high-speed user experience.
• Implement sophisticated Schema Markup to provide explicit context and authorship signals to modern AI crawlers.
• Partner with content teams to develop optimized content
• Execute precise optimizations for page titles, meta-descriptions, H1-H4 tagging, and internal linking structures to maximize relevance and ranking power.
• Monitor and report on traditional rankings and GEO using Conductor, GA4, GSC, and emerging AI-tracking platforms.
• Deliver monthly executive summaries tracking Share of Voice (SOV), conversion patterns, and the overall ROI of organic search efforts.
• Act as the primary bridge between Marketing, Product, and Engineering to evangelize SEO/GEO best practices, ensuring all digital initiatives are built to scale within an evolving, AI-first search landscape.

Minimum Qualifications:

• Bachelor’s Degree in Marketing or similar field, or equivalent work experience
• 5+ years of experience managing organic search strategy
• Experience with B2B marketing in the technology industry (IT Security and SaaS marketing a plus)
• Experience with Salesforce and Google Analytics
• Significant experience managing SEO and GEO strategy
• Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions
• Expert in end-to-end marketing for inbound marketing functions
• Strong analytical skills and the ability to extract meaning from data and apply that meaning to improving program performance

The base pay for this position ranges from $120,000 - $130,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/15/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

As a Partner Account Manager, your focus is on developing the partnership with key reseller partners to develop, enable, and grow these accounts. You are responsible for building the relationships with these partners that will result in increased deal registrations and Net New customers. You'll understand the ins and outs of your partners, what motivates and drives them, what their focus is and more. You'll enable them to be more successful in selling KnowBe4 products. You'll work with partner leadership to gain executive buy-in and leverage KnowBe4 leadership to continue to build it. You'll collaborate with your partner to build joint business plans with agreed upon metrics and drive customer acquisition through demand gen. 

Responsibilities:

• Build and maintain strong relationships with key partners reselling KnowBe4 products
• Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps
• Develop a comprehensive understanding of your partners business and operations
• Conduct initial onboarding with assigned partners
• Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets
• Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools
• Communicate the value of reselling KnowBe4 to increase partner investment 
• Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
• Maintain clear and consistent communication with various teams at partner organizations
• Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
• Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
• Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship 
• Monitor partner performance and track key performance indicators (KPIs) 
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
• Maintain accurate and thorough records in Salesforce.com
• Ensure partner compliance with partner agreements
• Drive adoption of company programs among assigned partners
• Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership

Requirements:

• High school diploma or GED required 
• Bachelor’s Degree in a relevant field a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Minimum 3 years of sales experience (exceeding quota on a consistent basis), Channel Sales required
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
• Strong understanding of partner ecosystems and channel sales
• Excellent verbal and written communications
• Excellent time management and organization skills
• Strong collaborative and teamwork skills
• Strong analytical, strategic mindset, and negotiation skills
• Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
• Passionate about business and willing to go the extra mile

The compensation for this position ranges from $140,000 - $160,000 including base, bonuses and commissions.

Application deadline: 2/30/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

The Snr. Social Media Manager is responsible for driving strategy and performance for organic and paid social media platforms including LinkedIn, Facebook, X and YouTube.

Responsibilities:

• Develop and execute on global social media strategy; channel-by-channel for organic and paid including identified goals, audiences, content balance and measure of success for channels including LinkedIn, Facebook, X, and YouTube.
• Manage our social agency, guiding the day-to-day operations of calendar and content creation, approvals and scheduling, and paid campaigns.
• Create and oversee engaging social media campaigns to support marketing efforts, including Demand Gen, Product Marketing, Events, and International Marketing. Work cross-functionally with other teams to support their initiatives.
• Collaborate with the Marketing team to maintain a consistent brand voice and message across all social channels.
• Work closely with our PR team and Evangelists to plan out engaging thought leadership and SME content.
• Own Community Management for our active social channels.
• Craft landing pages and lead generation forms for our content to distribute through relevant social channels.
• Analyze performance to evolve/optimize overarching strategy. Actively recommend new ways to improve engagement on all social media platforms and initiatives.
• Stay on top of trends in Social Media strategy, channels, design, applications, and tools to keep us ahead of the curve.
• Oversee and manage internal documentation of social best practices and guidelines.
• Lead agile project management initiatives to enhance social media campaign efficiency.

Requirements:

• Bachelor’s degree or equivalent working experience
• 5 years of B2B social media experience, including managing an agency.
• Having B2B SaaS and/or cybersecurity experience is a plus.
• Experience with Hubspot or other Marketing Automation is a plus.
• Experience with Salesforce or other CRM is a plus.
• In-depth knowledge of global social media marketing strategy and the entire social marketing mix—organic, paid, owned and earned
• Specific in-depth expertise with the LinkedIn platform including Campaign Manager, and full understanding of X, Facebook, and YouTube platforms.
• Experience implementing and optimizing paid social media campaigns.
• Deep experience with web and social analytics tools; proficiency in metrics-based decision making
• Exceptional analytical, quantitative, problem-solving, and critical thinking skills
• Excellent communicator, writer and creative thinker, with an ability to use both data and intuition to inform decisions
• Ability to be both a self-starter and team player; strong interpersonal and communication skills
• Ability to balance priorities and thrive in a fast-paced environment

The base pay for this position ranges from $90,000 - $112,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/1/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

The Regional Account Executive (ENT) (LATAM) position is responsible for acquiring new logos and upselling our existing Enterprise-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

• Acquire Enterprise-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
• Promote and sell KnowBe4’s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota. 
• Build and maintain a pipeline of Enterprise opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
• Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
• Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

• 3+ years experience selling to Enterprise-sized businesses, required
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Fluent in Spanish
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Remote positions open in the US office only.

The Snr. Manager,  Demand Generation is responsible for acquiring traffic, MQLs and driving pipeline growth through multi-channel audience engagement. This position leads a team to manage the strategy, execution, and optimization of email marketing, webinars/digital events, content syndication, and other digital channels as applicable. A key component of this role is acting as a strategic partner to regional marketing teams, ensuring the successful execution and localization of their programs through our core digital channels.

Responsibilities:

• Manage and optimize demand generation channels to achieve company goals for pipeline growth and opportunity creation.
• Identify, evaluate, and manage marketing agencies, vendors, and platforms to scale reach and improve lead quality.
• Measure program effectiveness using channel and vendor-specific reports, internal dashboards, and CRM data to drive continuous ROI improvement for both global and regional initiatives.
• Identify and test new marketing programs, such as paid search, social, and display experiments, to diversify lead sources.
• Collaborate closely with the Web and Campaigns teams to ensure a seamless user journey and consistent brand messaging across all touchpoints.
• Review and approve promotional content such as webinar abstracts, landing pages, emails, and digital ad copy.
• Stay up-to-date with full-funnel digital marketing trends and potential new channels and strategies to keep the organization ahead of the curve.
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience.
• Experience with B2B marketing in the technology industry; cybersecurity experience is preferred.
• Proven experience managing people, specifically within Email or Webinar/Event functions.
• Significant experience managing multi-channel digital functions and associated vendors.
• Experience handling marketing budgets and forecasting/reporting results.
• Experience with Salesforce and marketing automation platforms.
• Expert in end-to-end marketing for digital functions.
• Strong analytical skills and the ability to extract meaning from data and apply that meaning to improving program performance.
• Significant experience managing and negotiating with digital vendors and digital platform providers.

The base pay for this position ranges from $130,000 - $140,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/14/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.