Position Summary
We are seeking a highly motivated Talent Development Specialist to design, deliver, and continuously improve learning and talent initiatives across our global workforce. This role plays a critical part in building skills, growing succession pipeline,  strengthening culture, and enhancing the employee experience in a fast-paced, technology-driven environment. You will collaborate closely with HR, business leaders, and key stakeholders to ensure programs are scalable, and aligned with business objectives.

Key Responsibilities

Learning & Development

• Design, implement, and manage global learning programs, including New Employee Experience / onboarding, leadership development, technical upskilling, and professional skills training.
• Partner with subject matter experts and business leaders to identify capability gaps and translate them into effective learning solutions.
• Manage and optimize learning platforms, ensuring high adoption, quality content, and measurable outcomes.
• Evaluate program effectiveness using data, feedback, and performance metrics; continuously refine offerings based on insights.
• Support career development initiatives, including learning pathways, mentoring, and internal mobility.

Talent Processes

• Develop and execute talent calibration, talent review and succession planning processes and tools.
• Support HRBPs and our leaders to run processes and use approaches.  Document impact and outcomes.  Support proper technology configuration and overall automation.

Employee Engagement

• Develop and execute employee engagement strategies that support company culture, values, and business priorities.
• Lead global engagement initiatives such as surveys and action planning and culture-building campaigns.
• Analyze engagement data and trends across; partner with leaders and HR Business Partners to drive targeted, practical improvements.
• Support change management and communications related to learning, talent processes, engagement, and organizational initiatives.

Collaboration & Global Enablement

• Work effectively across time zones and cultures, adapting programs to meet local  needs while maintaining global consistency.
• Act as a trusted partner to HR Business Partners and leaders on learning, succession and engagement best practices.

Required Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Education, Psychology, or a related field.
• 4–7 years of experience in learning & development, talent processes and/or talent development, preferably in an IT or software environment.
• Experience supporting a global, distributed workforce.
• Strong instructional design and facilitation skills (virtual and in-person).
• Demonstrated ability to use data and insights to inform decisions and measure impact.
• Familiarity with learning technologies, digital learning tools, engagement platforms, HRIS (Oracle preferred), and LMS administration (Absorb preferred).

Preferred Qualifications

• Strong project management and stakeholder management skills.
• Excellent communication and presentation abilities.
• Culturally aware and adaptable.
• Self-starter with a continuous improvement mindset.
• Passion for learning, employee experience, and organizational culture.

We are seeking a deeply curious, technically strong People Analytics professional to transform Human Resources, Talent Acquisition, and labor market data into a unified strategic engine within Power BI. In this role, you will operate as an equal parts data engineer, analyst, and storyteller, building scalable data pipelines and translating complex datasets into executive-ready insights that guide the global workforce and hiring decisions.  You will own the data narrative for workforce and talent strategy, helping leaders move beyond reporting what happened to understand why it happened and what to do next. By connecting insights across HR systems, recruiting platforms, and labor market intelligence, your work will ensure hiring. Workforce planning and talent investment decisions are guided by clear, reliable, and actionable data. 

Roles & Responsibilities 

• Integrated Strategic Storytelling. Deliver unified workforce and recruiting insights by synthesizing data from Oracle HCM, Greenhouse, and external sources, translating HR metrics into executive-ready narratives through trend analysis, root-cause insights, and clear links to business outcomes. 
• Analytics Transformation. Drive the shift from reactive reporting to proactive analytics by building automated pipelines, predictive models, and self-service reporting that improve decision speed and reduce manual data pulls. 
• Cross-Functional Data Partnership. Partner across HR, Talent Acquisition, Finance, and Data Engineering to ensure workforce and recruiting data is accurate, consistent, and translated into insights that improve hiring outcomes and workforce planning. 
• Data Architecture & Engineering Collaboration. Work with Data Engineering to design and maintain Snowflake pipelines, ensuring seamless integration between Oracle HCM, Greenhouse, and reporting layers that support executive decision-making. 
• Advanced Power BI Development. Build and maintain Power BI dashboards and semantic models that provide real-time visibility into workforce, recruiting, and labor market trends while enabling scalable self-service reporting. 
• Oracle HCM Reporting Expertise. Develop scalable enterprise reporting and complex data extracts, ensuring the accuracy, reliability, and scalability of workforce and recruiting datasets. 
• Data Advocacy & Insight Culture. Champion a data-driven culture by enabling HR and Talent Acquisition teams to interpret analytics confidently, ask better questions, and use insights to build compelling quarterly and annual workforce narratives. 
• Labor Market Intelligence. Analyze talent supply, competitive hiring dynamics, and compensation benchmarks to provide market-informed recommendations that guide global hiring strategy, workforce location decisions, and talent competitiveness. 

Required Qualifications 

• Bachelor's degree in human resources, Information Systems, Business, Data Science, or related fields
• 5+ years of experience in HR analytics, Talent Acquisition analytics, or people data environments within complex or global organizations that include experience translating complex multi-source data into clear narratives and insights that influence leadership decisions and workforce strategy. 
• 4+ years of experience developing advanced dashboards in Power BI, including star-schema data modeling, advanced DAX calculations, and row-level security for executive reporting environments. 
• 2+ years of SQL experience with querying and transforming complex datasets while bridging backend data structures and front-end analytics tools. 
• 2+ years of experience with Microsoft Excel including PivotTables, complex formulas, and lookup functions for analyzing and reporting large datasets. 
• 1+ years of hands-on experience with Oracle HCM including building, developing and publishing reports and/or dashboards. 

Preferred Qualifications 

• Strong understanding of HR metrics and recruiting KPIs, such as headcount, turnover, recruiting funnels, hiring plan attainment, diversity hiring progress, and workforce movement. 
• Hands-on experience with Greenhouse or similar ATS platforms, including building sourcing attribution models, recruiting funnel benchmarks, and full-lifecycle hiring analytics. 
• Experience with LinkedIn Talent Insights or similar platforms to interpret external talent market signals and convert them into actionable recommendations. 
• Experience using Python or R for predictive modeling and workflow automation, along with an interest in applying Generative AI or LLM-based tools to accelerate insight development. 
• Strong SQL capabilities with experience querying and transforming complex datasets while bridging backend data structures and front-end analytics tools. 
• Familiarity with modern data pipeline tools and experience modeling HR and recruiting data within Snowflake. 
• Understanding of global data privacy frameworks such as GDPR and CCPA, and their application within HR data governance, payroll reporting, and employee data management

About This Opportunity

The Manager of Manager, HR is responsible for the cultural and organisational leadership of Kaseya’s Kraków Products & Technology site, home to 400+ technical professionals. This leader plays a pivotal role in positioning Kaseya as an employer of choice in the region, driving organisational alignment, and fostering a high-performance, globally consistent, values-driven culture.

You will partner closely with senior leadership across engineering, product, and business functions to build strong teams, strengthen employee engagement, and ensure that local execution aligns with Kaseya’s global operating principles.

What You’ll Own

HR Organizational Effectiveness & Talent Strategy

• Partner with talent acquisition to build and promote a compelling employer brand, ensuring hiring plans meet evolving product and engineering needs.
• Provide guidance on organizational design, workforce planning, restructures, and succession planning.

Business Partnership & Leadership Advisory

• Serve as a strategic partner to assigned business units and their senior leadership teams.
• Analyze trends and HR metrics to design proactive programs, policies, and solutions.
• Offer consultative support to leaders on performance, engagement, career paths, and organizational health.
• Drive initiatives that increase productivity, team cohesion, and long-term retention.

Employee Relations & Compliance

• Manage and resolve complex employee relations matters with discretion and professionalism.
• Conduct effective, objective investigations while maintaining accurate, comprehensive documentation.
• Ensure compliance with Polish employment law and relevant European HR practices, minimizing legal exposure.
• Partner with global total rewards teams to implement competitive, market-relevant compensation and benefits aligned with global equity standards.
• Champion Kaseya’s position as a top-tier employer in Kraków’s competitive technology market.
• Integrate local workplace culture with Kaseya’s global values, ensuring consistency across teams and geographies.
• Collaborate with leadership and employees to strengthen work relationships, build morale, and increase retention.

What You Bring

• 8+ years of progressive HR experience, including 3+ years supporting technology or engineering organizations.
• Strong background operating within software development environments and familiarity with technical career frameworks.
• Proven ability to influence senior stakeholders, navigate matrixed organisations, and lead change.
• Fluent in English and Polish (Belarusian or Ukrainian a plus).
• Deep knowledge of Polish labor law and European HR practices.
• Experience managing systems, budgets, and HR operations in fast-paced, high-growth environments.
• Entrepreneurial mindset with comfort balancing strategic and hands-on responsibilities.
• Cultural sensitivity and experience bridging American corporate culture with European working styles.

About This Opportunity

The Manager of Senior HRBP is responsible for the cultural and organisational leadership of Kaseya’s Kraków Products & Technology site, home to 400+ technical professionals. This leader plays a pivotal role in positioning Kaseya as an employer of choice in the region, driving organisational alignment, and fostering a high-performance, globally consistent, values-driven culture.

You will partner closely with senior leadership across engineering, product, and business functions to build strong teams, strengthen employee engagement, and ensure that local execution aligns with Kaseya’s global operating principles.

What You’ll Own

HR Organizational Effectiveness & Talent Strategy

• Partner with talent acquisition to build and promote a compelling employer brand, ensuring hiring plans meet evolving product and engineering needs.
• Provide guidance on organizational design, workforce planning, restructures, and succession planning.

Business Partnership & Leadership Advisory

• Serve as a strategic partner to assigned business units and their senior leadership teams.
• Analyze trends and HR metrics to design proactive programs, policies, and solutions.
• Offer consultative support to leaders on performance, engagement, career paths, and organizational health.
• Drive initiatives that increase productivity, team cohesion, and long-term retention.

Employee Relations & Compliance

• Manage and resolve complex employee relations matters with discretion and professionalism.
• Conduct effective, objective investigations while maintaining accurate, comprehensive documentation.
• Ensure compliance with Polish employment law and relevant European HR practices, minimizing legal exposure.
• Partner with global total rewards teams to implement competitive, market-relevant compensation and benefits aligned with global equity standards.
• Champion Kaseya’s position as a top-tier employer in Kraków’s competitive technology market.
• Integrate local workplace culture with Kaseya’s global values, ensuring consistency across teams and geographies.
• Collaborate with leadership and employees to strengthen work relationships, build morale, and increase retention.

What You Bring

• 5+ years of progressive HR experience, including 3+ years supporting technology or engineering organizations.
• Strong background operating within software development environments and familiarity with technical career frameworks.
• Proven ability to influence senior stakeholders, navigate matrixed organisations, and lead change.
• Fluent in English and Polish (Belarusian or Ukrainian a plus).
• Deep knowledge of Polish labor law and European HR practices.
• Experience managing systems, budgets, and HR operations in fast-paced, high-growth environments.
• Entrepreneurial mindset with comfort balancing strategic and hands-on responsibilities.
• Cultural sensitivity and experience bridging American corporate culture with European working styles.

About This Role
This is an opportunity to join Kaseya and directly influence service quality, execution discipline, and customer experience, with a clear line of sight to revenue impact and brand reputation.
In this role, you will help shape how Kaseya scales Customer Support and Professional Services globally, building the talent, operating rigor, and leadership capability required to support growth without burning out teams or customers. 
This is a high-visibility, high-impact role for a business-savvy HRBP who thrives in fast-paced tech organizations where customer outcomes, speed, and operational discipline matter.

What You’ll Do
Strategic Partnership
•    Partner with Customer Support and Services leadership to align org design, capacity planning, and talent strategy with customer demand, service levels, and growth plans
•    Guide senior leaders through workforce planning, succession, and organizational effectiveness, balancing cost, capacity, and experience
•    Build credibility with Support and Services leaders by demonstrating fluency in support operating models, SLA-driven environments, escalations, and global delivery structures

Performance, Execution & Development
•    Drive performance operating rhythms aligned to support and services metrics (SLA, CSAT, productivity, quality, attrition)
•    Coach leaders on accountability, feedback, performance management, and people leadership in high-volume, customer-facing environments
•    Lead talent development and succession planning for frontline leaders, managers, and critical support/services roles
•    Define and track success through clear people and performance KPIs in partnership with analytics teams (e.g., attrition, engagement, leader effectiveness)

Culture, Change & Engagement
•    Act as a change leader, shaping and delivering communication strategies during operational shifts, tooling changes, and scale events
•    Support team integrations, org transformations, and leadership transitions within the Support and Services organization
•    Shape engagement strategies tailored to customer-facing talent, including career progression, skill development, recognition, and burnout mitigation
•    Navigate rapid priority shifts while helping leaders maintain focus, morale, and execution discipline
•    Reinforce a high-performance, customer-centric culture rooted in accountability, consistency, and continuous improvement

Talent Value & Recognition
•    Partner with the Total Rewards COE to benchmark support and services roles globally and ensure internal equity across regions and tiers
•    Support differentiated rewards and recognition tied to performance, quality, customer impact, and operational results

What You Bring
•    7+ years of HR Business Partner experience, including 5+ years supporting high-growth technology companies (B2B SaaS strongly preferred)
•    Proven track record advising senior leaders on talent strategy, org design, and workforce planning in operational, customer-facing environments
•    Ability to thrive in fast-moving, metrics-driven organizations with competing priorities while maintaining team stability and execution
•    Strong understanding of Customer Support and Professional Services operating models, including SLAs, escalations, capacity planning, and global delivery
•    Comfort making decisions with incomplete or imperfect information and bringing structure to complex, ambiguous situations
•    Experience using people analytics to inform workforce planning, attrition risk, leader effectiveness, and operational performance
•    Exceptional ability to drive outcomes through senior Support, Services, and GTM leaders, influencing without direct authority

Why Kaseya
Kaseya is a fast-growing global technology company delivering unified IT and security management solutions to MSPs and IT teams worldwide. As the business scales, Customer Support and Professional Services are central to customer retention, expansion, and long-term value realization.