The Director of Application Management is a senior, executive-level leadership role responsible for defining and executing the global strategy for application management, managed solutions, and next-generation AI-enabled service offerings.

Operating with VP-level scope and accountability, this leader will oversee a globally distributed organization spanning U.S.-based managed services and international application management teams. The role also owns the creation and scaling of new strategic capabilities, including Site Reliability Engineering (SRE), Interface-as-a-Service, and AI-driven (agentic) development.

This position requires a balance of strategic vision, operational rigor, and deep platform expertise to deliver highly reliable, scalable, and continuously evolving managed services for clients worldwide.

Key Responsibilities

Global Application Management Leadership

• Own and scale a global Application Management function supporting mission-critical client environments across all regions
• Define and implement a standardized global operating model, including SLAs, KPIs, and delivery frameworks
• Drive consistency, quality, and continuous improvement across geographically distributed teams
• Ensure alignment with regional regulatory, operational, and client-specific requirements

U.S. Managed Solutions Leadership

• Lead the U.S.-based managed solutions organization with full accountability for service delivery outcomes
• Ensure tight integration across infrastructure, platform, and application layers
• Establish a culture of ownership, accountability, and operational excellence
• Serve as executive escalation point for critical client and operational issues

SRE & Reliability Engineering

• Build and scale a modern SRE function focused on reliability, automation, and observability
• Define reliability targets, error budgets, and operational maturity standards
• Embed SRE principles across all service delivery teams
• Drive adoption of proactive, automated, and self-healing operational models

Next-Generation Service Development

• Define, build, and scale new managed service offerings, including:
• Interface-as-a-Service
• Agentic AI development for product customization and workflow automation
• Standardized global upgrade services
• Productize services with clear delivery models, value propositions, and scalable execution frameworks
• Partner closely with Product and Engineering to align service capabilities with platform evolution

AI & Automation Strategy

• Lead the adoption of AI-driven capabilities to transform service delivery and operational efficiency
• Develop and scale agentic workflows for configuration, customization, and support
• Identify and execute opportunities to reduce manual effort through intelligent automation
• Ensure secure, compliant, and responsible use of AI across client environments

Client Lifecycle & Upgrade Excellence

• Establish a global, repeatable model for client upgrades across platforms and geographies
• Improve predictability, reduce risk, and enhance the client experience during upgrades
• Integrate upgrade processes into ongoing managed service delivery
• Drive automation and standardization across lifecycle operations

Executive Stakeholder Engagement

• Act as a senior leader across Product, Engineering, Sales, and Customer Success organizations
• Engage directly with strategic clients and executive stakeholders
• Provide clear, data-driven reporting on performance, risks, and transformation initiatives
• Influence roadmap and investment decisions based on operational insights

Required Experience & Qualifications

Leadership & Operational Experience

• 15+ years of experience in enterprise software, healthcare IT, or managed services
• Proven experience leading large-scale, globally distributed teams
• Demonstrated success operating at a senior leadership (VP-equivalent) level
• Strong track record managing mission-critical application environments or SaaS operations
• Experience building and scaling SRE or reliability-focused organizations

InterSystems Expertise (Strongly Preferred)

• Deep experience with:
• HealthShare
• TrakCare
• HealthConnect / HealthConnect Cloud
• IRIS data platform
• Strong understanding of InterSystems-based architectures, interoperability, and operational models

Technical & Domain Expertise

• Experience with cloud and hybrid environments (public and private cloud)
• Strong understanding of integration frameworks and interface engines
• Familiarity with DevOps, CI/CD, and infrastructure-as-code practices
• Experience with observability, monitoring, and incident management tooling

AI & Innovation

• Experience applying AI and automation in enterprise or operational environments
• Understanding of agentic AI concepts and enterprise use cases
• Ability to translate emerging technologies into scalable service offerings

Leadership Expectations

• Operates with VP-level ownership, autonomy, and decision-making authority
• Drives clarity and structure across complex, global operations
• Balances long-term strategy with hands-on execution
• Builds and leads high-performing, accountable teams
• Establishes a culture of continuous improvement and innovation
• Communicates effectively at both executive and technical levels

Success Measures

• Standardized and scalable global application management model in place
• Improved SLA performance, uptime, and client satisfaction across regions
• Successful launch and adoption of SRE, Interface-as-a-Service, and AI-driven offerings
• Measurable reduction in manual operations through automation and AI
• Predictable, efficient global upgrade execution
• Strong alignment across Product, Services, and client outcomes

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

The Data Platforms Health team builds native platform solutions that enable healthcare-specific platform capabilities. This development role in the Database Platforms department will contribute to AI-based features and workflows within the InterSystems Health Connect Cloud, InterSystems FHIR Server, InterSystems IRIS for Health and InterSystems Health Connect products.

The team needs a developer who can drive AI model and AI architecture design and development for intelligent tooling features for healthcare builders and administrators. The team also needs thought leadership to adopt evolving AI technologies so that InterSystems can be a leader in AI-driven features and workflows.

You are encouraged to apply if this role sounds interesting to you, even if you have doubts about being a competitive candidate. InterSystems prides itself on investing in its team members.

This position is in the InterSystems headquarters in Boston, MA.

Responsibilities

You will design, build, train, and deploy machine learning and agentic AI models, and consume LLMs and custom models using REST APIs. Working with product management and support specialists, you will design and implement data cleansing and feature extraction tools to improve the accuracy of predictions and data generation for a healthcare setting. Your responsibilities will include integrating the models into existing products and refining the models to meet evolving product needs.

All work must follow the team’s development workflow including use of source control, design and code reviews, and clear documentation. You are responsible for the quality of your code and must design automated tests to verify the effectiveness of the models and features.

This role will require you to respond to technical questions about expected product behavior and recommended best practices from support specialists and sales engineers. You will also collaborate with the release engineering team to ensure that your model and tools are appropriately deployed in cloud and on-prem environments.

The technology stack includes Python, AWS Bedrock, ObjectScript, and InterSystems IRIS.

As a leader, you are expected to create project plans with estimates, track execution against the plan, and proactively communicate anticipated delays in the project. With support from your manager, you will coordinate with other teams and overcome blockers and inter-team misalignments to deliver your projects. You will also provide thought leadership in the areas of Gen AI, agentic AI, and other evolving technologies, and encourage other team members to adopt these technologies for the platform.

Qualifications Required

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
• 8+ years of hands-on professional experience as a software developer or similar. Open to considering less experience in combination with a Graduate degree.
• Experience with data analysis, data cleansing, feature extraction, and model training.
• Experience with Python and common libraries like Pandas, NumPy, and Scikit-learn.
• Experience with model training and evaluation.
• Experience with Agent orchestration and runtime, MCP, tool registration, and multi-model routing.
• Experience with design or consumption of REST APIs.
• Strong verbal and written communication skills.

Preferred Qualifications

• Self-starter with curiosity to experiment and learn, and confidence to challenge the status quo.
• Professional experience with machine learning algorithms like neural networks and LLMs.
• Professional experience with programmatic access of LLMs and/or open-source models.
• Experience with observability of model performance and runtime costs.
• Experience with model governance and design of guardrails for model security.
• Professional experience with deep learning libraries like TensorFlow, PyTorch, or Keras.
• Professional experience with health messaging standards, especially FHIR.
• 3+ years of experience with other programming languages like Java, C#, C++, or ObjectScript.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Role Overview

The Global Delivery Leader will own the strategy, architecture, and global execution of InterSystems’ cloud-native Service Delivery Platform. This platform—built on Kubernetes and Spectro Cloud—underpins all SaaS and Managed Services delivery for InterSystems IRIS and the broader portfolio across private datacenters and public cloud providers. 

This role is accountable for leading globally distributed engineering and operations teams that design, build, and run a highly available, secure, and scalable platform spanning InterSystems datacenters, AWS, Azure, and GCP. The Director will be responsible not only for operational excellence, but also for the cloud architecture, automation frameworks and software-driven operational model required to deliver IRIS as a truly global, cloud-native managed service. 

Key Responsibilities 

Platform Ownership & Cloud Architecture 

• Own the end-to-end architecture and global operation of the InterSystems Service Delivery Platform, spanning Spectro Cloud, Kubernetes, Cilium, Helm, and multi-cloud infrastructure services. 
• Define and evolve a cloud-first reference architecture supporting consistent, secure, and resilient service delivery across InterSystems datacenters and public cloud regions. 
• Act as the senior technical authority for Kubernetes platform strategy, multi-cloud design, and runtime operational patterns. 

Engineering-Led Operations & Automation 

• Drive a platform engineering and SRE operating model, where infrastructure and operations are delivered through software, automation, and repeatable pipelines. 
• Establish Infrastructure as Code (IaC) standards and practices using Terraform, Helm, and GitOps-based workflows to ensure deterministic, auditable platform deployments. 
• Partner with Product Engineering and Cloud Engineering to define CI/CD pipelines, deployment automation, and lifecycle management for IRIS and supporting services. 
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software. 

Reliability, Scale & Observability 

• Define and enforce service-level objectives (SLOs), error budgets, and operational KPIs across regions and clouds. 
• Lead the evolution of observability and telemetry using Coralogix and complementary tooling to enable full-stack visibility, proactive detection, and automated remediation. 
• Establish mature incident response, problem management, and continuous improvement processes aligned with SRE best practices. 

Security, Compliance & Risk 

• Partner with Global Security, Compliance, and Risk teams to ensure platform architecture and operations meet regulatory, data protection, and access control requirements. 
• Ensure security is embedded by design across Kubernetes, cloud infrastructure, CI/CD pipelines, and operational tooling. 

Financial Stewardship & Growth Enablement 

• Own capacity planning, scaling strategies, and cross-cloud cost management, balancing reliability, performance, and financial efficiency. 
• Enable rapid global growth of Managed Services and SaaS offerings through standardized, scalable platform capabilities. 

Leadership & Organizational Development 

• Lead and grow a globally distributed organization of platform engineers, SREs, and operations leaders. 
• Build a culture of accountability, technical excellence, and continuous learning. 
• Serve as a senior leader within Managed Services, influencing cross-functional strategy and representing platform operations at the executive level. 

Qualifications & Experience Required

• 15+ years of experience in cloud infrastructure, platform engineering, SRE, or large-scale distributed systems, including senior leadership roles with global scope. 
• Proven success designing and operating Kubernetes-based platforms at enterprise or SaaS scale, supporting mission-critical customer workloads. 
• Deep hands-on experience with AWS, Azure, and/or GCP, including networking, compute, storage, identity, and security architectures. 
• Strong background in Infrastructure as Code and automation, with practical experience using Terraform, Helm, GitOps, and CI/CD platforms. 
• Demonstrated ability to lead organizations that build software to operate infrastructure (platform engineering mindset). 
• Experience with observability ecosystems such as Coralogix, Datadog, Prometheus, Grafana, or equivalent. 
• Strong understanding of high availability, disaster recovery, multi-region design, and data platform operations. 
• Track record of leading large, globally distributed teams and driving operational transformation. 
• Exceptional communication and executive presence, with the ability to influence across engineering, product, security, and leadership teams. 
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience. 

Position Overview

We are seeking an experienced and strategic Director of Taxes to lead the company’s global tax function across approximately 35 countries. This role will serve as the most senior tax leader in the organization and a key advisor to executive leadership on all tax-related matters.

The Director of Taxes will be responsible for global tax compliance, transfer pricing strategy, international tax structuring, and tax risk management. The ideal candidate brings deep expertise in multinational tax environments, strong leadership capability, and the ability to align tax strategy with broader business objectives.

Key Responsibilities

Global Tax Leadership

• Oversee all tax related matters with the assistance of the U.S. based Tax Manager, international controllers, and third-party tax advisors (domestic and international)
• Develop and execute the company’s global tax strategy aligned with business growth and operational footprint
• Serve as primary tax advisor to the CFO, executive team, and owner.

Tax Compliance & Reporting

• Oversee global tax compliance (corporate income tax, indirect tax, withholding tax, etc.)
• Ensure timely and accurate tax filings across all jurisdictions
• Lead annual tax provision processes (ASC 740)
• Manage global audits and tax authority inquiries

Transfer Pricing

• Design, implement, and maintain transfer pricing policies and documentation
• Ensure alignment with OECD guidelines and local country requirements
• Manage intercompany agreements and defend positions in audits

International Tax & Structuring

• Advise on tax-efficient structuring of global operations, IP ownership, and intercompany financing
• Support expansion into new markets
• Monitor and respond to global tax developments (e.g., OECD Pillar Two, BEPS initiatives)

Stakeholder Collaboration

• Partner with Finance, Legal, Treasury, Customer Operations teams
• Manage relationships with external auditors, tax advisors, and authorities

Qualifications

• Bachelor’s degree in accounting, (CPA, JD, or MST strongly preferred)
• 15+ years of progressive tax experience, including 4+ years in: U.S. and international tax rules, Transfer Pricing Support, S-Corps, Passthrough Entity Taxes, Transfer PriASC 740 / tax accounting, OECD guidelines and BEPS initiatives
• Experience in a global software / technology company strongly preferred
• Proven ability to operate at executive level and influence senior stakeholders
• Experience managing geographically distributed teams

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems HealthShare seeks strong product leaders to help create the next generation of solutions to highly important health and healthcare issues.

InterSystems HealthShare is the premier health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems.  We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more onto a flexible and powerful data platform.  We transform, summarize, analyze, and communicate that information in many ways to address key clinical, strategic and operational problems. HealthShare provides a wide variety of clinical and operational solutions to a rapidly growing list of customers in the US and internationally, including providers, public health systems, state and national health organizations, health information exchanges, and development partners. 

The HealthShare team is looking for an experienced Product Manager with deep roots in healthcare IT and interoperability. As a member of our team, this position will own the roadmap and strategy for standards-based interoperability support for the HealthShare product platform as well as governance over the clinical and claims data models within our products. The product manager will also act as the scrum product owner for one development team.

Responsibilities:

• Participate in and/or lead the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions
• Participate as product owner on an Agile development team, working with software development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release
• Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into new product requirements, understand needed changes over time, and help customers get the greatest value from HealthShare solutions
• Represent the “voice of the customer” internally in guiding product design and development
• Collaborate on overall HealthShare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
• Serve as an internal subject matter expert in one or more health, technology and/or informatics domain areas
• Understand and advise internal and external audiences on relevant industry trends, including new products, scientific and medical advances, regulatory requirements and changes in practice
• Participate in studies of the impact of HealthShare solutions on quality, safety, and efficiency
• Participate in the professional community, including attendance at national and international conferences

The ideal candidate will bring the following:

• 5-10 years of product management experience
• Experience working with application design at an in-depth level, in industry or with a healthcare organization
• Demonstrated success in helping envision, design and bring products to completion
• Experience working with customers or stakeholders to understand and refine product needs at all stages of product development
• Experience with healthcare operations, information technology applications, data integration and interoperability, and analytics.
• Excellent written and verbal communication skills
• Experience presenting to both technical and business-oriented audiences.
• Ability to work successfully in both team and individual settings, with limited supervision.
• Experience with one or more of the following healthcare standards/technologies: HL7 V2, CDA, FHIR, X12, IHE XDS, XCA, XDR, etc. OMOP, OpenEHR.

Education:

• BS in health, technical, or business area or comparable experience required.
• MBA, MPH, MHA, or similar degree preferred.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems Corporation, a leading developer of database and integration technologies, is seeking candidates for its North American Sales Engineering Group. The role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, and business acumen. Regional travel is extensive.

Responsibilities:

• Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients
• Working closely with System Integrators and Project Managers, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices
• Designing, building, and presenting Proofs of Concept (PoCs) to prospects and partners
• Delivering standard and customized on-site training in a classroom environment
• Supporting our clients during beta test programs or pre-launch activities
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training

• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs
• Writing competitive proposals, solution overviews, sales collateral, etc. to support pre-sale efforts

Qualifications/ Nice-to-Haves:

• Personal presence to establish yourself as a trusted advisor to development and delivery managers and senior architects
• Outstanding interpersonal, communication, and presentation skills
• Strong technical and business writing skills
• Proven business analysis and problem-solving skills
• Demonstrated expertise in troubleshooting
• Demonstrated experience with most/all of the following
• HTML, JavaScript, Angular
• Object-Oriented programming languages
• SQL and ODBC / JDBC
• XML, XSLT, JSON, SOAP, REST
• Cloud hardware services, containers, kubernetes, etc.
• Windows, Unix/Linux, MAC OS X
• Application servers, e.g., WebSphere, JBoss, TomCat
• API Management
• Healthcare protocol experience (FHIR, HL7, CCD/CDA, X12, etc.) a plus

Education:

• BS in Computer Science or equivalent technical degree
• 5+ years of experience in a Software Engineering/Sales Engineering or development position

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking an experienced and forward-thinking product manager with a thorough understanding of today’s challenges and opportunities in the field of interoperability, integration and API-driven development, to help meet the needs of our customers connecting systems and services to model business processes and build connected applications. 

As a Senior Product Manager, you will play a leading role in creating the product strategy and roadmap, defining new product capabilities based on market needs, and executing the delivery of technology and applications to enterprises running life-critical applications on InterSystems products. 

You will be working closely with stakeholders from across the organization, including the integration & platform engineering teams, cloud operations, sales engineering and marketing, as well as key customers, ensuring everyone has a common understanding of the specific challenges we’re facing, their relative priority, and the solutions we’re implementing to address them.

Key Responsibilities

• Proactively engage with customers, prospects, and industry experts to identify gaps in our portfolio; leverage market research to inform build/buy/partner decisions for addressing those gaps; and build effective working relationships with technology partners.
• Based on market research, analysis and expertise, formulate a strategy and roadmap for our existing and new product offerings around interoperability, integration and full-stack development. 
• Collaborate with stakeholders across business units to align product development and technology partnerships with user needs and business goals. 
• Drive excitement, adoption, and satisfaction for new product releases by ensuring that InterSystems stakeholders and partners are well-prepared with the appropriate information, collateral, and messaging.

Experience/Qualifications

• Bachelor’s degree in computer science, engineering, or a related field. Advanced degrees or certifications in software engineering or product management are a plus.
• At least 7 years of experience with integration products and technologies, such as data integration, business process modeling, API management, web services, etc.
• At least 5 years of experience as a Product Manager, Product Owner, or Solution Architect.
• Hands-on experience with Python or comparable programming language, REST, and JSON. Able to build quick demos and prototypes, optionally leveraging AI tools to accelerate development.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Strong project management skills, able to take projects from a fudgeable start to a fully documented finish.
• Familiarity with artificial intelligence, database management, full-stack application development and cloud technologies and concepts is a desirable.

Key Regional Benefits

• Comprehensive Health/Dental Insurance plans through BCBS
• Generous PTO
• Performance Bonus and 401K Plans
• Company Sponsored Outings
• Daily Stipend for Cafeteria & Café
• State of the Art Onsite Gym

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking an experienced Major Incident Lead – Site Reliability to join our Managed Services team. This role is responsible for leading the response to high-severity, customer-impacting incidents across InterSystems’ managed services platforms. Acting as the Incident Commander, the role ensures rapid service restoration, clear and confident stakeholder communication, and disciplined coordination across SRE, engineering, support, cloud, and service delivery teams.

Operating within an SRE-aligned service model, the Major Incident Lead focuses on protecting service reliability through the effective use of service level indicators and service level objectives, prioritizing customer impact reduction over root cause analysis during live incidents. Beyond incident response, the role drives post-incident reviews, turning operational failures into measurable reliability improvements and reduced repeat incidents.

This position is critical to maintaining customer trust, platform resilience, and operational excellence in a 24x7, mission-critical, and highly regulated environment.

Key Responsibilities

Major Incident Management

• Lead end-to-end management of P1 and P2 major incidents affecting InterSystems managed services customers; Serve as the single point of coordination for major incidents
• Deliver timely, accurate and audience-appropriate communications to customers, partners, internal leadership, service delivery, implementation, support and customer success teams
• Manage executive-level updates during prolonged or high-risk incidents
• Lead post-incident reviews and root cause analysis (RCA)
• Ensure corrective and preventative actions are clearly defined, owned and tracked; while identifying trends, systemic risks and recuring issues for automation opportunities and improved tooling
• Contribute to continuous improvement of incident processes, tooling and runbooks
• Ensure incidents are managed in line with contractual SLAs and regulatory requirements; maintain accurate incident documentation and audit-ready records
• Maintain and improve major incident playbooks and escalation paths; participate in on-call rotations and incident simulations
• Support customer service reviews and contractual discussions when required

Qualifications

• 5+ years of experience leading major incidents in a managed services, service delivery, cloud or enterprise IT environment
• Strong understanding of SRE principles, availability engineering, operational resilience practices and ITIL Incident, Problem, and Change Management
• Experience operating in 24x7, mission-critical environments with incident and service management tools (ServiceNow, Jira, PagerDuty)
• Understanding of services related to cloud-native platforms (AWS, Azure or GCP), observability solutions (Coralogix, Grafana, Prometheus, CloudWatch, Splunk)
• Strong understanding of data platform operations, high availability and scaling in support of mission-critical systems such as InterSystems IRIS, HealthShare, Intellicare and Trakcare
• Ability to lead under pressure and make clear, structured decisions; Reliability-first mindset
• Excellent verbal and written communication skills
• Strong stakeholder management, including senior leadership and customers
• Bachelors or Masters degree in Computer Science, Engineering or related technical field

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems Corporation, a leading developer of database and integration technologies, is seeking candidates for its North American Financial Services Sales Engineering Group. The role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, and business acumen. Occasional regional travel is a requirement for the role.

Responsibilities:

• Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients
• Working closely with System Integrators and Project Managers, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices
• Designing, building, and presenting Proofs of Concept (PoCs) to prospects and partners
• Delivering standard and customized on-site training in a classroom environment
• Supporting our clients during beta test programs or pre-launch activities
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training
• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs
• Writing competitive proposals, solution overviews, sales collateral, etc. to support pre-sale efforts

Required Skills

Technical Expertise:

• 5+ years of experience as a Sales Engineer, Software Developer or related role(s) in the Financial Services domain
• Ability to handle technical questions and provide solutions during the sales cycle.
• Proficiency in architecture design and technical documentation.
• Demonstrated experience with most/all of the following
  • Object-Oriented Programming and/or Enterprise Application Development, vibe coding, etc.
  • Relational or non-relational databases using SQL or NoSQL
  • Data Engineering skills using Python, GenAI, RAG, MCP, etc.
  • Modern Analytics architectures - Data Lakes /Data fabrics/Data mesh
  • Machine Learning and Generative AI use cases
  • HTML, JavaScript, Angular
  • XML, XSLT, JSON, SOAP, REST
  • Cloud hardware services, containers, kubernetes, etc.
  • Windows, Unix/Linux, MAC OS X
  • API Management

Communication Skills:

• Excellent verbal and written communication skills to interact with a wide range of stakeholders, including clinicians, C-level executives, and software engineers.
• Ability to deliver compelling presentations and product demonstrations.

Problem-Solving Skills:

• Strong analytical skills to assess technical feasibility and recommend strategies.
• Ability to lead and manage Proof of Concept (POC), Prototype, and Paid Pilot projects.

Project Oversight:

• Experience in leading technical qualification calls and managing RFx processes.
• Ability to oversee implementation teams and ensure successful project delivery.

Customer Focus:

• Commitment to ensuring customer satisfaction and reference-ability.
• Ability to provide technical mentoring and transfer of knowledge to customers.

Collaboration:

• Ability to work closely with Account Managers, Professional Services, Product Management, Support, and other internal teams.
• Experience in logging and communicating customer needs to Product Management and Development.

Educational Background

A degree in Computer Science, Engineering, or a related technical field.

Experience:

• Proven experience in a Sales Engineering or similar technical role.
• Experience with Financial Services-related organizations is a plus.

Technical Certifications:

• Relevant technical certifications related to InterSystems products or similar technologies are advantageous.

Industry Knowledge:

• Familiarity with the Financial Services industry and its technical requirements.

These skills and qualifications will help ensure success in the Sales Engineer role by enabling effective communication, technical problem-solving, and customer satisfaction.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems HealthShare is a versatile health informatics platform that aggregates holistic patient data, enhances interoperability, and delivers insights into analytics and advanced solutions. The role of Account Executive involves managing all aspects of prospective and existing end-user accounts within medical device and life-science organizations to generate sales revenue and foster productive business relationships.

Key Responsibilities: 

• Introduce InterSystems products and services to medical device and life-science organizations, building a pipeline of new opportunities.
• Develop and execute sales strategies to drive new business revenue within life sciences accounts.
• Serve as the principal liaison between InterSystems and customer organizations, strengthening relationships across multiple levels.
• Leverage internal resources to achieve sales objectives and deliver value to customers.
• Gather and communicate customer feedback regarding product performance, providing input to product development and support teams for enhancements.
• Generate new business revenue while protecting and expanding the existing customer base.

Qualifications:

• Strong life sciences domain knowledge, including key trends impacting medical device organizations, such as clinical development, real-world evidence, regulatory requirements, data integration, AI and analytics.
• 10+ years of demonstrated success in technology sales (Life Science/Med Device strongly preferred).
• Proven experience selling software or data solutions into medical device companies. - Excellent communication, presentation, and interpersonal skills.
• Prior experience working within healthcare IT, life sciences, or related environments.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

As the Cloud Alliances Manager – North America, you will be responsible for defining the joint GTM strategy with top cloud partners.  You will execute on this strategy in order to drive revenue growth through these partners, primarily with Amazon Web Services (AWS) and Google Cloud.

This is a sales-oriented role focused on strategy, pipeline creation, co-sell execution, and marketplace-driven revenue. You will work closely with cloud partner industry and field teams and internal sales to identify, develop, and close joint opportunities, leveraging cloud programs such as co-sell and marketplaces.

Success in this role requires deep experience navigating cloud ecosystems, influencing joint sales motions, and driving measurable revenue outcomes in a fast-paced, competitive environment.

Key Responsibilities

Cloud Partner Strategy & Relationship Management

• Define the joint GTM strategy with AWS and Google Cloud
• Build and manage strategic relationships with AWS and Google Cloud field sellers, partner teams, and industry leaders (e.g. Healthcare & Life Sciences, Financial Services etc.)
• Develop joint sales plays and “better together” plansto drive aligned pipeline and revenue growth
• Establish InterSystems as a priority partner within cloud ecosystems

Revenue & Pipeline Ownership

• Own and drive cloud-sourced and cloud-influenced pipeline and revenue
• Actively engage in deal strategy, qualification, and execution alongside cloud partner sellers and internal sales teams
• Be accountable for pipeline growth, closed-won revenue, and new logo acquisition through cloud channels and partnerships

Co-Sell & Marketplace Execution

• Lead joint co-sell motions leveraging programs such as AWS ACE and Google Cloud Co-Sell
• Drive adoption of cloud marketplaces (e.g., AWS Marketplace, Google Cloud Marketplace) to accelerate deal velocity and consumption
• Structure and support marketplace transactions, including private offers and consumption alignment

Go-to-Market Execution

• Develop and execute joint GTM plays and industry use cases with cloud partners
• Produce assts (solution briefs, enablement materials, business plans) that support the joint GTM strategy
• Align closely with sales teams to generate demand and accelerate pipeline
• Lead regular pipeline reviews and deal inspections with cloud partners

Cross-Functional Collaboration

• Partner closely with internal Product and Marketing stakeholders to align on cloud strategy, marketplace readiness, and co-sell motions
• Collaborate with internal product teams responsible for cloud partner programs, funding, and incentives to ensure alignment with revenue objectives
• Work with direct sales and sales engineering teams to win deals and accelerate sales cycles
• Act as the internal voice of the cloud partners, ensuring field and product alignment on priorities and opportunities

Qualifications

• Direct experience working with Amazon Web Services and/or Google Cloud as strategic partners, with a strong understanding of their go-to-market and co-sell motions
• Bachelor’s degree in Business, IT, or a related field
• 5+ years of experience in alliances, partner sales, cloud partnerships, or business development in enterprise software
• Proven track record of driving revenue through cloud partnerships or co-sell motions
• Strong understanding of cloud GTM models, including co-sell and marketplace selling
• Strong deal strategy, negotiation, and closing skills
• Demonstrated ability to influence cloud sellers and executive stakeholders
• Excellent communication and commercial storytelling skills
• Willingness to travel as needed

Preferred Qualifications

• Experience in healthcare or regulated industries
• Familiarity with cloud marketplace constructs (private offers, SaaS contracts, consumption models)
• Experience working in ISV + cloud co-sell environments
• Understanding of data platforms, interoperability, or analytics solutions

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. For over 40 years, InterSystems has assisted the U.S. Department of Veterans Affairs (VA)with improving the delivery of benefits including healthcare to Veterans and their families.

We are seeking a Clinical Specialist to support the use of our software across VA including VA medical centers and associated clinics. This role acts as the clinical subject-matter expert, bridging frontline VA clinicians and internal sales, marketing, product and implementation teams.

Responsibilities

• Serve as the clinical subject-matter expert for VA customers, supporting new and existing opportunities.
• Helps in clinical process requirements elicitation. Participate in RFX responses, demonstrations, and customer presentations as a clinical expert.
• Assess VA clinical workflows and map them to software functionality.
• Work directly with VA clinicians (physicians, nurses, pharmacists, care coordinators), informatics staff, and clinical leadership.
• Translate clinical needs and feedback into actionable requirements for internal Sales, Engineering and Product teams.
• Works with internal teams to translate missing requirements into new product or program capabilities.
• Support clinical discussions during pre-sales, pilots, and proof-of-concepts as needed communicating to clients how their requirements are fulfilled using InterSystems products.
• Ensure solutions align with VA clinical standards, policies, and documented requirements.

Required Qualifications

• Clinical degree required (RN, NP, PA, MD/DO, PharmD, or other licensed healthcare professional).
• 3–7+ years of clinical practice and/or clinical informatics experience.
• Clinical domain knowledge within healthcare community.
• Experience working with electronic health records.
• Strong communication and presentation skills.

Preferred Qualifications

• Active or prior clinical experience within the U.S. Department of Veterans Affairs.
• Prior experience working for a VA contractor or health technology vendor supporting VA.
• Background in clinical informatics, health IT implementation, or quality improvement.
• Familiarity with VA clinical workflows, documentation practices, and care models.

Regional Benefits

• Comprehensive health/dental insurance plans through BCBS
• Generous PTO
• Performance bonus
• 401K Plan w/company profit sharing
• Continued Learning/Tuition Assistance

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking an experienced Engagement Manager to lead managed services engagements for healthcare organizations leveraging InterSystems technologies, including IRIS, IRIS for Health, HealthShare, IntelliCare, TrakCare, and related interoperability platforms. This role is responsible for ensuring the overall success of complex, mission-critical environments that support clinical, operational, and data exchange workflows across hospitals, health systems, and payer organizations.

As the primary point of accountability, you will own the end-to-end managed services client experience — from onboarding through steady-state operations, renewal, and growth. You will operate at the executive level, building trusted relationships with CIOs, CMIOs, and operational leaders while coordinating cross-functional teams across delivery, engineering, cloud, and support organizations. Your focus will be to ensure reliable service delivery, regulatory compliance, and alignment between contractual commitments and real-world healthcare outcomes.

This is not a project management role. It is a strategic ownership role that combines relationship leadership, commercial accountability, operational oversight, and risk management. You will play a critical part in maintaining the stability and performance of platforms that directly impact patient care, data interoperability, and business continuity.

Success in this role requires deep experience in enterprise healthcare IT environments, strong financial and service management skills, and the ability to navigate complex stakeholder landscapes while driving measurable client value.

Key Responsibilities

• Own the full managed services lifecycle for healthcare clients using InterSystems platforms: onboarding, adoption, optimization, steady-state operations, renewal, and expansion
• Ensure successful transition from implementation or sales to operational support with clear scope, service definitions, and readiness criteria
• Establish governance structures tailored to healthcare organizations, including operational reviews, executive business reviews, and regulatory reporting requirements
• Maintain documented success plans aligned to clinical, operational, and interoperability objectives
• Lead complex discussions including service performance, scope changes, incident impacts, and contract alignment
• Own financial performance of healthcare managed services engagements
• Monitor service consumption relative to contract scope and platform usage
• Identify opportunities for optimization, expansion, and renewal across InterSystems solutions
• Partner with Sales on account strategy and long-term growth
• Ensure services remain aligned to contracted scope while supporting healthcare operations
• Coordinate with Managed Services teams supporting InterSystems environments (cloud, database, interoperability engines, infrastructure, security)
• Ensure service delivery meets SLAs for highly available clinical systems
• Partner with Product/Engineering teams on escalations, upgrades, patches, and roadmap alignment
• Oversee incident management for mission-critical healthcare applications
• Escalate systemic risks affecting availability, performance, or data integrity
• Monitor client health metrics, adoption indicators, and satisfaction levels
• Lead executive communications following major incidents or outages impacting clinical workflows
• Drive continuous improvement of onboarding, operational processes, and service delivery models
• Capture feedback to inform product evolution and service enhancements
• Maintain comprehensive engagement documentation and governance artifacts
• Ensure compliance with healthcare regulations and data protection requirements (e.g., HIPAA)
• Identify operational, security, or commercial risks early and drive mitigation plans

Qualifications

• 7+ years of experience in enterprise client-facing roles (Managed Services, SaaS, Healthcare IT, Consulting, or Cloud operations)
• Demonstrated experience supporting InterSystems healthcare platforms (IRIS for Health, HealthShare, IntelliCare, and/or TrakCare)
• Experience managing executive relationships within healthcare organizations
• Strong financial acumen with the ability to manage service margins
• Experience coordinating cross-functional teams across Product, Eng, Ops, and Clinical stakeholders
• Experience with healthcare interoperability standards (HL7 v2, FHIR, CDA, DICOM)
• Background supporting EHR ecosystems and clinical systems
• Experience in regulated environments with HIPAA or equivalent compliance requirements
• Familiarity with cloud-hosted healthcare platforms and hybrid infrastructure
• ITIL or similar service management framework certification
• Experience with subscription-based or managed services commercial models
• Bachelor’s or Master’s degree in Computer Science, Engineering or related technical field

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems IntelliCare is seeking a Product Specialist with expertise in Patient Administration Systems (PAS) and/or Revenue Cycle Management (RCM), complemented by healthcare operations or health IT experience, to help define and deliver next-generation healthcare solutions. You’ll be a key member of the TrakCare product team, shaping the roadmap and working with customers, internal teams, and global health systems to define and execute usable solutions that drive impact across financial, operational, and patient service domains, to help customers solve their problems. 
 
InterSystems IntelliCare is the unified Electronic Health Record (EHR) and premier health interoperability and innovation platform. It offers powerful solutions for today’s distributed healthcare landscape — where a single patient may engage with many providers, across multiple locations, and through various systems. IntelliCare consolidates and transforms data from thousands of sources — including major EHRs, social determinants, claims processors, public health records, IoT devices, and patient-reported outcomes — into meaningful insights that solve key clinical, strategic, operational, and financial challenges. 

The platform supports a growing range of PAS and RCM solutions used by providers, private and public health systems, national health organizations, health information exchanges, and development partners worldwide. 

Key Responsibilities 

• Contribute to product strategy, feature design, and roadmap planning across PAS and RCM domains.
• Act as the voice of the customer, translating real-world workflows into intuitive, scalable solutions.
• Collaborate with cross-functional teams to ensure timely, high-quality delivery of features.
• Engage with customers to understand their needs and translate those into product requirements that deliver strong value.
• Serve as an internal SME in relevant healthcare operational areas.
• Monitor and advise on industry trends, regulatory shifts, and innovations in practice.
• Support testing strategies including workflow validation, UAT, and performance testing.
• Represent IntelliCare at conferences, advisory groups, and health IT forums. 

Qualifications 

Required: 

4+ years of experience in: 

• Healthcare operations (e.g., quality, PAS, RCM, analytics), or Healthcare IT implementation, support, or product development
• Hands-on experience with systems like TrakCare, Epic, Cerner, Meditech, etc.
• Strong understanding of healthcare workflows and ability to translate them into software solutions.
• Excellent communication and stakeholder management skills.
• Experience working in agile teams or supporting PO/PM functions.
• Comfortable working independently and collaboratively, including direct engagement with customers. 

Preferred: 

• Education in health informatics, public health, health administration, or related fields.
• Experience mapping and testing healthcare administrative workflows.
• Familiarity with manual/automated testing.
• Exposure to international healthcare systems. 

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose InterSystems, and make delivering innovative work part of your extraordinary career. 

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people. 

InterSystems employs IT professionals as technical specialists to enhance the quality, performance and usability of innovative products that transform healthcare organizations. Apply your technical skills with cutting-edge tools and technologies to improve patient outcomes. 

Work as a technical specialist embedded in a cross-functional agile development team focusing on product quality. Agile teams consist of developers and application specialists collectively responsible for all stages of product development from design to validation. 

About the Product: 

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey. Personal Community is InterSystems Patient Engagement Solution serving both our TrakCare and HealthShare customers worldwide.

Clinicians and administrators use TrakCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives. 

Built on InterSystems’ health informatics platform, HealthShare, TrakCare creates a consolidated view of each patient’s history, provides secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and performs analytics that provide real-time insights to drive fully-informed actions. 

 Duties & Responsibilities: 

The duties initially assigned include, but are not limited to:

• Contribute as a technical specialist in a cross-functional Agile development team building and maintaining clinical software. 

• Develop functional testing strategies to validate application performance, security, and interoperability. 

• Collaborate with other Agile teams on joint projects to advise and deliver work of high quality and caliber. 

• Identify, document and bring awareness to functional and non-functional issues in application from design through to validation. 

• Create and maintain a suite of both automated and manual regression test scripts for continuous integration systems. 

• System management tasks to support testing activities. 

• Design and build scripts to support testing activities. 

• Other duties may be directed by the company from time to time. 

Requirements: 

• Tertiary qualification in IT or related discipline. 

• 6+ years professional IT experience. 

• Understands web or mobile development technologies. 

• Experience working with interdisciplinary teams. 

• A flexible and adaptable approach to learning new methodology, technologies and software products. 
• Be able to drive tasks forward independently while keeping stakeholders informed.

• Good understanding of the SDLC and software testing principles.
• Selenium or Appium experience is advantageous.

• Experience in testing AI is advantageous. 

• Qualifications and/or certifications in AI are advantageous. 

• Technical proficiency in at least 1 programming language is advantageous. 

• System administration or DevOps experience is advantageous. 

InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.

Other compensation may include a discretionary annual variable target incentive.

The company also provides generous employee benefits including:

• Medical, vision, and dental insurance
• Short-term and long-term disability, and life insurance
• 401(k) Profit Sharing Contribution
• Paid Time Off and Holidays
• Parental Leave
• Tuition reimbursement

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose InterSystems and make delivering innovative work part of your extraordinary career.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically minded people.

InterSystems employs IT professionals as technical specialists to enhance the quality, performance and usability of innovative products that transform healthcare organizations. Apply your technical skills with cutting-edge tools and technologies to improve patient outcomes.

Work as a technical specialist embedded in a cross-functional agile development team focusing on product quality.

About the Product:

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare and IntelliCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey.

Clinicians and administrators use TrakCare and IntelliCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives.

Built on InterSystems’ health informatics platform, HealthShare, TrakCare and IntelliCare create a consolidated view of each patient’s history, provide secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and perform analytics that provide real-time insights to drive fully informed actions.

Duties & Responsibilities:

The duties initially assigned include, but are not limited to:

• Develop, maintain, and implement AI validation methodologies and tools to validate non-deterministic AI-enabled applications in alignment with industry best practices.
• Define and standardize non-functional and structural testing strategies to validate application performance, security, and interoperability across various LLM.
• Collaborate with Agile teams in TrakCare and HealthShare to incorporate end-user needs and prioritize testing efforts to deliver work of high caliber.
• Research and maintain up-to-date industry knowledge and developments in the AI space.
• Evaluate and optimize LLM performance, including accuracy, safety, and hallucination detection.
• Identify, evaluate, document, and provide clear reporting of results for configuration testing and optimization.
• Lead the development of AI test strategies and detailed test plans for releases.
• Support QD teams with test design, execution, triage, and reporting practices.
• Perform system management tasks to support testing activities.
• Design and build custom tools for UI, API, and AI/ML validation.
• Provide governance across AI validation activities, operating with managerial and stakeholder oversight.
• Perform other duties as directed by the company from time to time.

Requirements:

• Tertiary qualification in Computer Science or related discipline.
• 3+ years professional experience.
• Comprehensive understanding of AI tools’ capabilities and limitations.
• A flexible and adaptable approach to learning and developing new methodology, technologies and software products.
• Possesses intellectual curiosity and have a collaborative and personable demeanor.
• Experience working with interdisciplinary teams.
• Good understanding of the SDLC and software testing principles.
• Qualifications and/or certifications in AI.
• Technical proficiency in multiple programming languages.
• System administration or DevOps experience is advantageous.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems Cloud Development initiatives enable healthcare organizations to revolutionize their operations through innovative, cloud-based technology solutions. Our team thrives on integrating cutting-edge InterSystems technologies with leading public-cloud services to solve complex, high-impact problems.

In a dynamic environment driven by constant innovation, we excel through creative thinking, exceptional problem-solving, teamwork, and an unwavering commitment to excellence. Every team member plays a critical role in our customers’ success, grounded in mutual trust and accountability. At InterSystems, we embrace change and challenge as catalysts for growth.

As a Principal Cloud Engineer, you combine deep technical expertise with strategic vision and leadership. You will own the architecture, automation, and operational excellence of large-scale, mission-critical healthcare workloads—guiding cross-functional teams and mentoring engineers while collaborating with product, security, and executive stakeholders.

Key Responsibilities

• Architect & Lead
  • Design end-to-end cloud architectures (network, compute, storage, security) for InterSystems IRIS-based solutions, ensuring scalability, resiliency, performance, and compliance.
  • Establish technical roadmaps and standards for infrastructure-as-code, CI/CD, observability, and security across multiple cloud providers (AWS, Azure, GCP).
  • Serve as the technical authority in design reviews, threat modeling, DR planning, and performance tuning.
• Automate & Operate
  • Build, deploy, orchestrate, and automate application and infrastructure packages using Terraform, Ansible, CloudFormation, Azure Resource Manager, and Kubernetes-based tooling.
  • Champion Git-centric workflows and CI/CD pipelines (GitLab preferred) to enable safe, repeatable releases.
  • Drive rigorous monitoring, logging, and incident-response practices leveraging CloudWatch, Prometheus, Coralogix, Lacework, PagerDuty, or equivalent.
• Mentor & Influence
  • Coach and develop senior and junior engineers; foster a culture of continuous improvement, knowledge sharing, and psychological safety.
  • Partner with product owners and customer executives to translate complex requirements into robust cloud solutions.
  • Lead post-incident reviews and capacity-planning sessions, ensuring lessons learned feed directly into architecture and process refinements.
• Innovate & Evangelize
  • Evaluate emerging technologies (serverless, service mesh, confidential computing, AI-for-Ops) and drive adoption where they add measurable value.
  • Represent InterSystems at industry events and customer briefings, articulating the technical vision and ROI of our cloud-first strategy.

Required Qualifications

• 10 + years managing production healthcare or regulated-industry environments, including application support, code deployment, and 24×7 operations.
• Advanced Linux administration (Red Hat or Ubuntu); strong scripting in Python, Bash, or PowerShell.
• Demonstrated success leading architecture and incident-management efforts for high-availability, multi-AZ/region deployments.
• Proven ability to influence executive stakeholders and navigate competing priorities.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Preferred Qualifications 

• Professional-level cloud certifications (e.g., AWS Solutions Architect – Professional, Azure Solutions Architect Expert, Google Professional Cloud Architect).
• Mastery of configuration-management and IaC (Terraform Enterprise, Ansible Tower, Puppet, Chef).
• Production experience with container orchestration (Kubernetes, EKS, AKS) and service-mesh or serverless architectures.
• Solid understanding of Zero-Trust security principles, DevSecOps pipelines, and compliance frameworks (HIPAA, HITRUST, SOC 2, ISO 27001).
• Expertise in TCP/IP networking, VPN & Direct Connect, load balancing, storage performance, and Linux kernel internals.
• Experience driving large-scale cost-optimization and FinOps initiatives in cloud environments.
• Deep expertise in clinical data integration and interoperability (HL7 V2.x, C-CDA, FHIR, IHE profiles).

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Quality Engineer Rotational Program – Early Career

About InterSystems

InterSystems powers mission-critical applications in healthcare, financial services, government, and other industries. Our data platform, interoperability solutions, and analytics technologies help organizations solve complex problems and deliver meaningful outcomes. With a focus on innovation and client success, we support systems that make a real-world impact.

The Quality Development Rotational Program is a rotational experience for soon-to-be graduates (BS, MS or PhD) who are interested in the delivery of high-assurance software through advanced testing, validation, and system-level analysis. QDP engineers partner with development teams across the company to implement test automation, build continuous integration (CI) pipelines, and identify root causes of bugs and regressions in complex, distributed systems.

We focus on software quality at scale—from performance profiling to security testing—to ensure our platforms are robust, reliable, and ready for real-world use.

Program Highlights:

• 3-week onboarding and training: Learn core technologies, debugging techniques, and best practices.
• Two 6-week team rotations: Gain hands-on experience with different tools, workflows, and testing strategies across our product teams (HealthShare, IntelliCare, Data Platforms).
• Mentorship and support: Work closely with experienced engineers for guidance and career development.
• Team placement: At the end of the program, participants transition to their long-term team based on interest, fit, and business needs.

Why Join Us?

• Cross-Team Experience: Gain exposure to interoperability platforms, data infrastructure, and clinical systems.
• Supportive Mentorship: Learn from seasoned engineers with insight into best practices and career planning.
• Career Path: Transition into a full-time role with growth opportunities in test automation, performance engineering, or security testing.

What We’re Looking For

Education & Background

• Soon-to-be graduates with a degree in Computer Science, Software Engineering, Mathematics, Physics, or a related STEM field. Graduation dates ranging from December 2025 to August 2026.

Technical Skills

• Proficiency in object-oriented programming (e.g., Java, Python, C++, C#).
• Exposure to scripting languages (e.g., Bash, PowerShell, Batch scripting).
• Familiarity with unit testing frameworks (e.g., JUnit, pytest, NUnit) and test automation tools.
• Understanding of version control (Git preferred) and CI/CD tools (e.g., Jenkins, GitLab CI).
• Interest or experience in debugging, test-driven development, or software diagnostics.

Professional Attributes

• Strong analytical and problem-solving skills.
• Attention to detail and ability to spot edge cases and performance issues.
• Eagerness to learn, adapt, and grow in a technical, fast-paced environment.
• Passion for software quality and building systems that make a real-world impact.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking a mid-level attorney to join our Legal team and support our inbound procurement activities. This role will initially focus on InterSystems’ U.S. based vendor and supplier programs, with the opportunity to eventually take on the role worldwide.

The legal counsel will partner closely with Cyber Security, Finance, Technical Services, and other cross-functional teams to negotiate and manage agreements with vendors that provide goods and services essential to InterSystems’ operations. The role will also support customer contracting and other legal needs that arise from time to time, offering broad exposure across the Legal team.

Job Responsibilities:

• Work out of the Boston, Massachusetts office
• Responsible for a variety of legal issues impacting InterSystems’ procurement activities, including:
  • Non-disclosure agreements
  • Software licenses
  • SaaS Agreements
  • Consulting agreements with independent contractors and associated statements of work
  • Hardware procurement agreements
  • Vendor compliance with InterSystems’ policies
• Collaborate with the Legal team in the region
• Ensure compliance with internal processes regarding pricing, approvals, and other requirements
• Assist in ensuring compliance with external requirements, statutes, and standards related to healthcare information technology, data protection, and other areas
• Perform special projects as requested

Job Qualifications:

• J.D. from an accredited law school and active membership in at least one U.S. state bar
• 3-6 years of relevant legal experience required
• Strong understanding of SaaS, cloud services, software licensing, and technology procurement principles
• Proven ability to negotiate with sophisticated counterparties and balance legal risk with business objectives
• Excellent written and verbal communication skills

Required Skills:

• Sound decision making skills, business acumen, and legal judgment
• Skilled at managing competing priorities in a fast-paced organization
• Comfortable working independently with the ability to collaborate effectively across multiple teams
• Organized, detail-oriented, and enthusiastic about process improvement and operational excellence

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are looking for a highly motivated, collaborative, goal-oriented, and creative problem solver to join a team of international experts supporting internal home-grown and third-party applications, who can work cross-functionally with internal customers, business analysts, and technical teams to understand, support, and deliver on business needs.   This senior application developer will design and develop applications for use by InterSystems staff and its customers by exploiting rapid application development features in the InterSystems products.

What will you get out of this?  The chance to be part of a mentorship-focused, friendly, supportive, close-knit team of technology professionals who love solving hard problems and delighting our users within the company and within our customer base.

Responsibilities

• Work with internal users and capture needs for creating new applications as well as extending and enhancing current applications.
• Create and deploy new functionality and applications for use by InterSystems staff and their customers by exploiting the full power of the company’s products.
• Document the code and generate appropriate user documentation.
• Work closely with product developers to apply newly introduced InterSystems IRIS features to new and existing applications.
• Provide continuous feedback to the product development group regarding the new features in the product.
• Provide technical customer support and consultation service related to product installation and application.
• Assist in integrating company’s various applications.
• Assume additional responsibilities as requested.
• Manage projects; initiate and drive multiple workflows to successful completion with strong communication and collaboration
• Support Integrations with legacy systems and other internal Applications

Required Skills / Qualifications

• Have at least 4 of the following 7 requirements:
• Experience in developing for multiple operating system environments including both Windows and Unix.
• Experience with a variety of user interface implementation approaches.
• Demonstrable competence in XML, XSL, SOAP, Web Services, eCommerce, HTML, JavaScript.
• Demonstrate competence in designing modern web applications based on REST and Angular
• Experience with Object Oriented design and development.
• Familiarity with InterSystems IRIS, Caché, or Ensemble.
• Have contributed substantially to the deployment of an application-rich intranet or extranet.

Desired Experience

• Bachelor’s degree or foreign equivalent in a technical field or STEM.
• 4+ years of experience in a full stack development role
• Process improvement and/or program and project management background is a plus, preferably in a software or other technology company

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

The InterSystems Customer Success Management team's mission is to ensure our End-User Customers (in Health Care, Public, and Financial Services segments) maximize adoption of our software solutions, gain expected and measurable business value, and achieve high on-going satisfaction with our partnership. Customer Success Managers (CSMs) play a critical leadership and execution role partnering with customers and teams in sales, sales engineering, client services and support, professional services, product, and marketing, to fulfill this mission. 

Customer Success Manager (CSM) Key Responsibilities: 

• Drive positive and increased adoption across an assigned portfolio of End-User customers (8-20 depending on revenue & complexity) to ensure they achieve maximum value from InterSystems solutions.  
• Understand and track customer’s business objectives, priorities, and value KPIs to ensure adoption activities and our partnership are aligned to deliver against goals. 
• Lead proactive adoption activities and deliverables such as MSPs, Value Assurance Check-ins, QBRs, and involve sales, sales engineering, client services & support, professional services, product and others.  
• Build and strengthen customer executive and operating team relationships with key stakeholders (I.e., CIO/CTO, Program Sponsor, Leads for IT, Interoperability, Analytics and Clinical outcomes).
• Lead and facilitate post-go-live customer cadence calls following strong program management practices, ensuring agenda are aligned to drive progress and resolve issues and the right InterSystems experts are involved.
• Act as the program manager on major customer issues, requirements, and/or expectation gaps that require strong alignment and communication across multiple departments (such as customer support, product management, development, sales engineering, sales, training/education, etc.) to deliver successful outcomes.
• Monitor customer health data/KPIs to anticipate major risks/opportunities, mobilize and drive resources required to act based on the CSMs assessment.
• Ensure customers are aware, educated and capitalizing on contracted product capabilities, upcoming fixes/patches, security updates and other releases, leveraging InterSystems product experts in sales engineering and product management.
• Be viewed as a “trusted advisor” by consistently providing data-backed recommendations to improve adoption and bringing in the right experts.
• Provide “voice of the customer” feedback to Product Management and Services on improvements and fixes to increase adoption, value, performance, and stability.
• Identify customer use case and solution expansion opportunities as they emerge, communicate them to the responsible sales executive and sales engineer to act on.
• Represent and promote core InterSystems values; be respectful of client relationships, ensure an excellent relationship based on trust, adaptability, and integrity.
• Drive Customer Success initiatives, such as playbook development, Voice of the Customer-Net Promoter Score (NPS) survey and other tools. 

Required Qualifications: 

• 5 + years’ experience in customer facing roles in customer success, professional services, or account management focused on software, SaaS or managed services in the Healthcare industry. 
• 3+ years' experience in the Healthcare delivery or Healthcare insurance operations
• Demonstrated experience managing and nurturing a portfolio of complex customers contributing $5M+ in ARR, and delivering successful KPIs such as NPS, NRR, Customer Success Stories and References.  
• Strong communication skills with demonstrated ability to interact with and present to cross functional senior management stakeholders at customers and internally. 
• Strong project management, workflow, and data analytics skills. 
• Strong proficiency working with teams in professional services, product management, development and technical customer support  
• Understanding SaaS/Cloud technologies, related benefits, and success requirements. 

Preferred Qualifications: 

• Extensive prior work experience in healthcare and with healthcare technology at a software, or implementation consulting company, or at a Healthcare provider or Healthcare insurance plan company. 
• Strong, practical knowledge of HL7, CCD, FHIR and other existing healthcare data interchange and interoperability standards.  
• Prior work experience leading complex technical healthcare implementation programs to successful go-lives and managing subsequent transitions to operations. 
• Experience with data analysis and BI tools such as Power BI, Tableau, Qlik, SAS, R, etc. 
• Strong familiarity and experience building customer account plans with sales and executing customer success management milestones such as Mutual Success Plans and QBRs. 

Education: 
 
Bachelor’s degree or higher in a technical, business management, or healthcare-related field. Advanced degree preferred

InterSystems is looking for an energetic and organized program manager to help drive our Innovation Acceleration Program. The ideal candidate is an experienced, hands-on project manager who thinks creatively and loves a fast-paced environment with a variety of projects.

The Innovation Program Manager will manage multiple cross-functional teams through a series of innovation loops, while using a forward-thinking mindset to continually challenge and improve our processes and practices. Experience with healthcare IT desired, as many of these projects will push the frontier of healthcare data management.

The person in this role will be an integral member of a small team, as well as a catalyst and influencer to a much wider range of employees. Our process includes innovation tournaments to create and select exceptional opportunities for innovation, innovation loops that progress innovations in short, focused cycles, and support of innovation activities throughout InterSystems and our ecosystem.

Responsibilities

• Shape the goals and approach for innovation projects and adjust them each loop, with a goal of either failing fast or graduating into a business function quickly.
• Assemble teams of employees to fit the needs of each project, working part-time. Secure management approval for their time. Determine if there are external resources needed and arrange for them as appropriate.
• Conduct regular management reviews and ensure visible, clear findings and learnings for each innovation loop on each project.
• Cultivate high trust relationships with internal stakeholders needed to yield innovative ideas and opportunities.
• Work cross-functionally with the Innovation Acceleration team, legal, sales, and other departments as needed to help establish and maintain a sustainable operating model for accelerating innovation. This includes (but is not limited to):
• Talent engagement across various teams/partners
• Communication processes
• Collaboration tools and processes
• Decision rights, performance, and financials
• Legal considerations
• Suggest best practices and optimizations to our innovation acceleration strategy.

Experience and Educational Requirements

• Bachelor’s degree in relevant technical field.
• 5+ years of experience in project or program management
• 2+ years of experience with healthcare IT
• Startup or entrepreneurship experience desired
• Experience with development, preparation, negotiation, review, and execution of a wide range of business contracts.
• Knowledge and appreciation of business concepts and requirements applicable to large academic or research institutions.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple simultaneous and demanding deadlines.
• Healthy analytical and critical thinking skills.
• Time management and organizational skills.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking a highly skilled Clinical Informatics Data Architect to play a pivotal role in the architecture and development of our canonical data model and transformation framework within the InterSystems ecosystem. Focus areas include data modeling, comprehensive documentation, and validating clinical workflows to ensure real-world clinical alignment.

In this role, you will act as the bridge between clinical experts and technical engineering teams.  You will be responsible for translating clinical needs into product requirements, defining complex data mappings, validating clinical logic, and ensuring our data models adhere to global HIT standards (FHIR, HL7v2, CDA, OMOP, etc.) while maintaining the highest standards of patient safety and data privacy.

Key Responsibilities

1. Data Modeling & Transformation Strategy

• Manage the governance of the canonical data model definition and maintenance processes in alignment with product strategy, ensuring it supports diverse clinical domains across the care continuum.
• Design and document detailed logic for data transformations and mappings between various healthcare data standards (e.g., HL7v2, C-CDA, FHIR, X12, OMOP, openEHR).
• Analyze emerging national and international Implementation Guides and regulatory standards, translating them into technical specifications for the engineering team to support future product capabilities.

1. Clinical Terminology Management

• Serve as the subject matter expert on standard terminologies and code sets, (e.g., SNOMED CT, LOINC, ICD-10, CPT/HCPCS, RxNorm).
• Define concept maps and value sets to ensure semantic interoperability across the platform.
• Troubleshoot terminology binding issues that arise during data ingestion or exchange.

1. Clinical Requirements & Translation

• Collaborate with clinical subject matter experts (SMEs) to gather requirements and translate "clinical intent" into precise technical specifications.
• Author functional specifications that allow engineers to build robust interoperability pipelines within InterSystems product suite.
• Act as a translator, explaining complex technical data constraints to clinicians and complex clinical workflows to engineers.

1. Quality Assurance & Safety Validation

• Validate data models and transformation logic to ensure they are clinically sound and accurately reflect the patient story.
• Conduct clinical safety assessments on proposed data structures to identify and mitigate risks related to data loss, misinterpretation, or context stripping.
• Ensure all data designs comply with privacy regulations (HIPAA, GDPR) and data governance policies.

Qualifications

Education & Experience

• Clinical Background: Clinical degree (MD, DO, RN, PharmD, NP/PA) with active or previous licensure preferred; OR equivalent deep domain experience in Health Informatics.
• Informatics Experience: 5+ years of experience in clinical informatics, data modeling, or interoperability analysis.
• InterSystems Expertise: Proven experience working within InterSystems IRIS for Health or HealthShare environments is highly desired. Experience with other major integration engines combined with a willingness to learn InterSystems technology will also be considered.

Technical Skills & Knowledge

• Standards: Deep mastery of HL7v2, C-CDA, and FHIR (resources, profiles, and implementation guides). Familiarity with OMOP CDM or openEHR archetypes is a strong plus.
• Terminologies: Proficiency with LOINC, SNOMED CT, ICD-10, and RxNorm browsers and hierarchy structures.
• Tools: Experience with mapping tools, SQL, and data modeling software.
• Regulatory: Understanding of ONC certification rules (USCDI), TEFCA, and CMS interoperability rules.

Competencies

• Translation: Ability to demystify technical jargon for clinicians and clinical workflows for developers.
• Analytical Thinking: Strong capability to visualize data flows and identify edge cases in complex clinical scenarios.
• Communication: Excellent written and verbal communication skills for creating documentation and specifications.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

The Financial Systems Analyst (Workday) will be responsible for managing, optimizing, and supporting our Workday Financial Management and Adaptive Planning systems to ensure accurate financial data, compliance, and efficient processes. This role partners with Finance, Accounting, and IT teams to configure modules, develop reports, troubleshoot issues, and drive process improvements. The analyst also supports strategic initiatives and system enhancements to align technology with business objectives.

This role is perfect for someone who loves problem-solving, data integrity, and driving process improvements across Finance and Accounting.

Key Responsibilities

System Administration & Configuration

• Configure and maintain Workday Financial modules (General Ledger, Accounts Payable, Expenses, Procurement, Projects).
• Ensure system configurations comply with financial and regulatory standards.
• Execute system utilities and processes to maintain data integrity.

Reporting & Analytics

• Develop and maintain standard and ad-hoc financial reports and dashboards.
• Create custom reports using Workday reporting tools and EIB (Enterprise Interface Builder).
• Analyze financial data to identify trends, variances, and opportunities for improvement.
• Participate in Corporate reporting, budgeting process and other finance related activities as needed

Support & Troubleshooting

• Act as subject matter expert for Workday Financials and Adaptive Planning.
• Provide end-user support and resolve system inquiries.
• Troubleshoot issues, perform root cause analysis, and coordinate fixes with internal/external teams.
• Monitor integrations and resolve errors promptly.

Project & Process Improvement

• Participate in Workday enhancement projects and system upgrades.
• Gather requirements, design solutions, and assist with implementation.
• Identify opportunities for automation and process optimization.
• Support testing activities, including test scenario creation and tracking.

Collaboration

• Work closely with Finance, Accounting, and IT teams to ensure system efficiency and compliance.
• Coordinate with cross-functional teams such as HR and Risk Management.

Qualifications & Skills

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
• 3-5 years experience and knowledge of Workday Financials and Adaptive Planning administration required.
• Strong functional knowledge of finance and accounting operations, with hands-on experience in applying these principles within a corporate environment.
• Proficiency in Workday reporting tools, calculated fields, and integrations and security required.
• Excellent analytical and problem-solving skills.
• Intermediate to Advanced Excel skills.
• Familiarity with US GAAP is a plus.
• Strong communication and collaboration abilities.
• Background in supporting companies with international operations is a plus

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

The Managed Services Data Center Cloud Operations Manager is responsible for the day-to-day Team management and operational management of U.S.-based data center environments supporting internal systems and InterSystems’ Clients. This role ensures high availability, operational excellence, and compliance across third-party facilities while coordinating closely with internal infrastructure, platform, and application teams.

The manager leads operations staff and vendors, governs colocation provider relationships, and supports modern infrastructure platforms including software-defined storage, converged infrastrus, and containerized environments.

Key Responsibilities

Data Center Operations

• Manage daily operations across one or more colocation data center facilities, serving as the primary operational point of contact
• Coordinate remote hands, maintenance windows, and incident response with colocation providers
• Ensure availability and reliability of power, cooling, space, network connectivity, and physical security
• Lead incident management and root cause analysis (RCA) involving internal teams and third-party providers
• Maintain and enforce SOPs, runbooks, access procedures, and escalation paths

Infrastructure & Platform Support

• Support enterprise infrastructure platforms including:
  • Dell PowerFlex and other software-defined storage systems
  • Nutanix and VMware converged infrastructure
  • Kubernetes platforms (e.g., Spectro Cloud–managed environments)
• Partner with Systems, Platform, and Cloud teams to support hardware lifecycle events, upgrades, and capacity expansions
• Ensure operational readiness for containerized and virtualized workloads deployed in colocation facilities

Team Leadership

• Lead and develop data center operations staff and contractors supporting colocation environments
• Define staffing models, on-call rotations, and escalation coverage
• Promote operational discipline, documentation quality, and continuous improvement

Vendor & Provider Management

• Manage colocation providers, hardware vendors, network carriers, and service partners
• Oversee SLAs, maintenance coordination, access controls, and service delivery
• Support contract reviews, renewals, and capacity planning discussions with providers

Capacity, Asset & Lifecycle Management

• Plan and manage rack space, power, and cooling capacity within colocation facilities
• Oversee hardware installs, decommissions, migrations, and inventory accuracy
• Maintain documentation for layouts, power chains, network connectivity, and platform dependencies

Security, Compliance & Risk

• Enforce physical security policies and access governance in third-party facilities
• Support audits and compliance requirements (e.g., SOC, ISO, HIPAA, PCI, as applicable)
• Identify operational risks related to colocation dependencies and drive mitigation strategies

Cross-Functional Collaboration

• Work closely with Solution Portfolio Director, Architecture Director, infrastructure architects and technical leadership to align data center operations with platform architecture, capacity planning, and long-term technology roadmaps
• Act as a key interface between Facilities, Network, Systems, Cloud, Security, and Application teams
• Support disaster recovery planning, testing, and execution
• Participate in change management, architecture reviews, and platform readiness assessments

Required Qualifications

• Bachelor’s degree in Information Technology, Engineering, or related field (or equivalent experience)
• 7+ years of data center or infrastructure operations experience, with significant colocation exposure
• 3+ years in a leadership or management role
• Strong understanding of data center infrastructure, including power, cooling, racks, cabling, servers, and networking
• Experience coordinating operations across third-party providers
• Proven incident management, escalation, and problem-solving skills

Preferred Qualifications

• Experience operating multi-site or geographically distributed colocation environments
• Hands-on familiarity with:
  • Coralogix
  • Service Now
  • Dell PowerFlex or similar SDS platforms
  • Pure Storage or similar FC-Block SAN storage
  • Broadcom VMware VCF
  • Nutanix AHV and Cluster Management
  • Kubernetes platforms in enterprise or regulated environments
• Certifications such as ITIL, CDCP/CDCS, PMP, or similar
• Experience with Data Center Infrastructure Management (DCIM), ServiceNow, asset management, and infrastructure monitoring tools

Key Skills & Competencies

• Strong vendor and provider management skills
• Operational leadership in third-party environments
• Ability to bridge physical infrastructure and modern software platforms
• Clear communication with technical and non-technical stakeholders
• Process discipline, documentation, and change control
• Comfort operating in a 24x7, mission-critical environment

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

The Principal Applications Developer is a senior technical leader responsible for the design, delivery, and evolution of subsystems, capabilities, or cross-team initiatives. Principals are expected to make technical decisions that account for multiple perspectives and to actively guide teams toward sound, standard-aligned solutions, seeking broader agreement with development teams or management where appropriate. The role focuses on architectural integrity, technical strategy, and risk management across multiple teams or functional areas.

Key Responsibilities

• Lead the design and implementation of complex subsystems or solution capabilities end to end.
• Translate high-level goals into coherent technical strategies aligned with solution direction and business objectives.
• Select, evaluate, and recommend technologies, tools, and frameworks, guiding their adoption.
• Evaluate solution approaches considering effort, risk, quality, operability, and long-term sustainability.
• Deliver software initiatives of significant scope and complexity independently or with diverse teams.
• Proactively identify, manage, and resolve cross-system dependencies and architectural risks.
• Provide technical leadership during planning, execution, and critical problem resolution.
• Mentor developers across the software delivery lifecycle and guide technical decision-making.
• Represent technical viewpoints in reviews involving senior internal and external stakeholders.
• Contribute independently to customer-facing and industry-related activities.

Skills and Experience

• 8+ years of experience in software engineering or applications development
• Expert-level knowledge of relevant technologies, platforms, and architectural patterns.
• Deep understanding of selected system domains with broad awareness of the wider solution landscape.
• Proven ability to influence technical direction across teams.
• Strong communication, leadership, and decision-making capabilities.
• Recognised expertise beyond immediate team or function.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose InterSystems, and make delivering innovative work part of your extraordinary career. 

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people. 

InterSystems employs IT professionals as technical specialists to enhance the quality, performance and usability of innovative products that transform healthcare organizations. Apply your technical skills with cutting-edge tools and technologies to improve patient outcomes. 

Work as a technical specialist embedded in a cross-functional agile development team focusing on product quality. Agile teams consist of developers and application specialists collectively responsible for all stages of product development from design to validation. 

About the Product: 

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey. 

Clinicians and administrators use TrakCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives. 

Built on InterSystems’ health informatics platform, HealthShare, TrakCare creates a consolidated view of each patient’s history, provides secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and performs analytics that provide real-time insights to drive fully-informed actions. 

 Duties & Responsibilities: 

The duties initially assigned include, but are not limited to: 

• Contribute as a technical specialist in a cross-functional Agile development team building and maintaining clinical software. 

• Develop non-functional and structural testing strategies to validate application performance, security, and interoperability. 

• Collaborate with other Agile teams on joint projects to advise and deliver work of high quality and caliber. 

• Identify, document and bring awareness to functional and non-functional issues in application from design through to validation. 

• Create and maintain a suite of automated regression test scripts for continuous integration systems. 

• System management tasks to support testing activities. 

• Design and build custom tools and scripts to support testing activities. 

• Other duties may be directed by the company from time to time. 

Requirements: 

• Tertiary qualification in IT or related discipline. 

• 5+ years professional IT experience. 

• Understands web development technologies. 

• Experience working with interdisciplinary teams. 

• A flexible and adaptable approach to learning new methodology, technologies and software products. 

• Good understanding of the SDLC and software testing principles. 

• Experience in testing AI is advantageous. 

• Qualifications and/or certifications in AI are advantageous. 

• Technical proficiency in at least 1 programming language is advantageous. 

• System administration or DevOps experience is advantageous. 

We are looking for a Senior Technical Product Manager to own the roadmap for our interoperability portfolio. This role sits at the intersection of deep healthcare standards knowledge and strategic product thinking. You will work with world-class engineers, engage directly with enterprise customers, and influence the direction of some of the most business-critical healthcare software in use today.

The role offers a genuine opportunity to shape standards adoption at scale, lead AI-native interoperability capabilities from concept to launch, represent InterSystems at HL7 and HIMSS, and be recognized for making a measurable difference in how healthcare data moves.

Key Responsibilities:

• Define and drive the multi-year product roadmap for InterSystems Data Platform Healthcare Interoperability Engine and Platforms from discovery through GA aligned to company strategy and regulatory timelines
• Translate healthcare interoperability standards and regulatory requirements (TEFCA, Da Vinci IGs, CMS prior auth, HTI-2) into prioritized product features with clear delivery milestones
• Run structured customer discovery with enterprise accounts: IDNs, HIEs, payers, and life sciences organizations to validate product direction and surface unmet needs
• Lead competitive analysis against competitors’ vendors; translate findings into differentiated positioning and roadmap decisions
• Define strategy for AI-native interoperability.
• Manage and prioritize the product backlog using structured frameworks with explicit assumptions; author PRDs and acceptance criteria that engineering teams can act on independently
• Act as the external technical voice of the product — presenting roadmap to enterprise customers, engaging at HIMSS and HL7 working groups, and supporting sales as a subject matter expert
• Collaborate with sales, marketing, customer success, and support to align on go-to-market strategy, product positioning, and customer escalation paths
• Define and track product KPIs across the interoperability portfolio; synthesize customer feedback, support signals, and adoption data into continuous roadmap refinement

Experience/Qualification Required

• 10+ years of technical product management in healthcare IT, with primary focus on interoperability, integration engines.
• Working-level expertise in healthcare interoperability standards: HL7 V2.x, FHIR R4, CDA/C-CDA, SMART on FHIR (OAuth 2.0 flows, scopes, launch contexts), and X12 EDI required at the level needed to review architecture designs and validate conformance
• Demonstrable experience with healthcare data transformations (e.g., HL7 V2 to FHIR, CDA to FHIR).
• Experience working with EHR/EMR systems (Epic, Oracle Health, Meditech), health information exchanges, and TEFCA or QHIN data exchange workflows
• Hands-on familiarity with at least one enterprise integration engine (InterSystems Health Connect/Ensemble, Rhapsody, Mirth Connect, or equivalent) - able to read routing logic and transformation configurations
• Demonstrated ability to drive product strategy, manage cross-functional delivery teams, and communicate effectively with both executive and engineering audiences
• Bachelor’s degree in computer science, Engineering, Health Informatics, or a related field; advanced degree (MS, MPH, MBA) a plus
• Experience with programming (Python, Java, or similar) sufficient to prototype FHIR API calls, inspect JSON/XML payloads, and engage as a technical peer in design reviews
• Participation in HL7 working groups, Da Vinci project calls, ONC FAST, or HIMSS interoperability initiatives; experience with ONC Health IT certification (HTI-1 / USCDI v3)

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

As the Partner Manager, Healthcare – North America, you will be responsible for driving partner-sourced and partner-influenced revenue by building, managing, and scaling high-performing healthcare partners across the United States and Canada. This role is highly sales-oriented and focused on pipeline creation, deal execution, and revenue growth through system integrators, consultancies, and technology partners within the healthcare ecosystem.

You will work closely with direct sales, marketing, and technical teams to identify, develop, and close joint opportunities, accelerate deals, and ensure partners are actively contributing to business growth. Success in this role requires strong commercial acumen, the ability to influence deals, and comfort operating in a fast-paced, competitive sales environment.

Key Responsibilities

Partner Development, Growth & Enablement

• Identify, recruit, onboard, and scale strategic healthcare partners capable of generating meaningful pipeline and revenue across North America
• Drive enablement that allows partners to effectively position, sell and implement InterSystems healthcare solutions
• Ensure partners are trained, certified, and aligned to effectively support active sales cycles

Revenue & Pipeline Ownership

• Drive partner-sourced and partner-influenced revenue, driving pipeline creation, deal progression, and forecast accuracy
• Actively engage in opportunity qualification, deal strategy, pricing discussions, and close plans alongside partners and InterSystems direct sales teams
• Be measured on pipeline growth, closed-won revenue and new logo acquisition

Go-to-Market Execution

• Develop and execute joint go-to-market strategies that result in net-new customer acquisition and expansion opportunities
• Lead regular pipeline and deal reviews with partners to ensure focus on high-value opportunities

Program & Performance Management

• Drive partner engagement within the partner program, ensuring participation in marketing campaigns, certifications, and sales initiatives that produce revenue results
• Hold partners accountable for performance commitments and growth targets

Cross-Functional Collaboration

• Work closely with direct sales and sales engineering teams to win deals, accelerate sales cycles, and ensure joint customer success

Qualifications

• Bachelor’s degree in Business, Healthcare, IT, or a related field
• 5+ years of experience in partner management, channel sales, alliances, or business development within healthcare IT or enterprise software
• Proven track record of driving revenue through partners in a quota-carrying or quota-influencing role
• Strong deal qualification, negotiation, and closing skills
• Demonstrated ability to influence VP- and C-level stakeholders at partners and customers
• Excellent communication, presentation, and commercial storytelling skills
• Willingness to travel within North America as required

Preferred Qualifications

• Experience working with healthcare providers, payers, or health IT vendors
• Familiarity with EHR/EMR ecosystems, interoperability standards (FHIR, HL7), or healthcare data platforms
• Prior experience selling or partnering within complex, multi-stakeholder healthcare sales cycles

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

The Clinical Safety Specialist will work alongside other members of the clinical safety team to manage the adoption of InterSystems' Clinical Safety Management Framework supporting the development and implementation of InterSystems' products.

Job Responsibilities

• Provide the clinical safety assurance services across the InterSystems’ products
• Adapt and refine InterSystems’ Clinical Safety Management Framework and Plan for use
• Act as the escalation point for reported clinical safety issues
• Create Safety Reports as appropriate from issues reported to Customers, Implementation and Support staff
• Perform clinical safety assessments to investigate and assess clinical risk in good faith to support and improve patient safety
• The ability to work in a multi-disciplinary team including regional edition, implementation, and support
• Deliver clinical safety training to internal and external groups.
• Participate in the Clinical Safety Group activities
• Create and maintain Region, Project and clinical safety documentation.
• Provide clinical safety/ risk assessment advice at customer sites
• Provide advice and bring experience to the customer and ISC team in terms of lessons learnt in the field particularly around clinical safety
• Must be prepared to undertake the role of Clinical Safety Officer (where applicable) or act as Clinical signatory on behalf of InterSystems as required.

Qualifications

• Clinical qualifications (Doctor, Senior Nurse, Pharmacist or Allied Health Professional)
• Professional registrations
• 5-10 years of clinical experience
• Experience in a secondary care setting
• Possesses a strong grasp of the clinical workflow in the full range of inpatient settings (including accident and emergency, maternity, and operating theatres) and outpatient settings.
• Proven clinical stakeholder engagement, negotiation, and strong influencing skills
• Ability to manage multiple tasks simultaneously and prioritize workload to meet
• Exceptional problem solving and analytical skills
• Excellent communication and presentation skills; multi-lingual as required depending on location
• Demonstrable experience of involvement in Clinical Governance activities
• Implementation of successful clinical risk management activities
• EMR/ HIS Experience as a user of health information technology and/or implementation experience preferred.
• Experience in developing and delivering training materials and/ or coaching desirable.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems IntelliCare is seeking a Product Specialist to support the evolution and global deployment of Personal Community (patient engagement platform) and the IntelliCare Mobile App (clinician-facing mobile solution).

This role combines healthcare workflow expertise with product configuration and customer-facing engagement. You will work closely with Product Management, internal teams, and customers to shape, validate, and deliver AI-enabled, configurable healthcare experiences that improve patient engagement and clinician mobility.

InterSystems IntelliCare is the unified Electronic Health Record (EHR) and premier health interoperability and innovation platform. It delivers intelligent, connected solutions across clinical, operational, and patient engagement domains — enabling health systems worldwide to modernize care delivery and digital experiences.

Personal Community and IntelliCare Mobile extend this platform to patients and clinicians through AI-guided summaries, mobile workflows, configurable interfaces, and globally adaptable deployment models.

Key Responsibilities

• Contribute to product strategy, feature design, and roadmap planning across patient engagement and clinician mobile domains.
• Act as the voice of the customer, translating real-world clinical and patient workflows into scalable, configurable product capabilities.
• Support the evolution of AI-driven features, including summary cards, smart search, and guided workflows.
• Partner with customers to understand regional, operational, and configuration needs.
• Serve as a subject matter expert in patient engagement workflows and mobile clinician use cases.
• Collaborate with development and design teams to validate feature feasibility and ensure high-quality delivery.
• Participate in testing activities including workflow validation, UAT support, and usability feedback.
• Represent IntelliCare in customer meetings, advisory boards, and industry forums.

Qualifications

Required

4+ years of experience in one or more of the following:

• Healthcare operations (clinical, patient engagement, digital health), or
• Healthcare IT implementation, product development, or support

• Strong understanding of clinical and/or patient-facing workflows.
• Ability to translate workflow requirements into structured product specifications.
• Experience working cross-functionally in agile or product-driven teams.
• Excellent communication skills with ability to engage customers and internal stakeholders.
• Comfort operating independently while collaborating across global teams.

Preferred

• Experience with patient portals, digital front doors, or mobile health applications.
• Familiarity with AI-enabled healthcare features (summarization, conversational search, personalization).
• Exposure to global healthcare systems and regional workflow differences.
• Understanding of EMR integrations, APIs, or interoperability concepts.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking an experienced Technical Architect to serve as the technical leader of our Supply Chain Data development team. This role will own architectural vision, technical standards, and solution design across our supply chain solutions built on top of our core enterprise data platform.

The Technical Architect will bridge technology and business, lead adoption of emerging technologies (including GenAI), mentor engineers across all aspects of software development, and act as a trusted technical advisor to both internal stakeholders and customers.

This is a technical leadership role requiring deep technical expertise, strong business acumen, and the ability to influence across engineering, product, sales, and executive teams.

Key Responsibilities

• Architecture & Technical Leadership
  • Define and own the overall architecture strategy for supply chain products and solutions.
  • Establish and enforce architectural principles, design standards, and engineering best practices.
  • Lead solution design for complex data integration, analytics, AI, and application use cases.
  • Ensure scalability, performance, reliability, security, and maintainability (functional and non-functional requirements).
  • Drive modernization initiatives including cloud-native architectures, microservices, APIs, and data-driven solutions.
  • Evaluate and lead adoption of new technologies, including Generative AI, data fabric architectures, and intelligent automation.
• GenAI & Advanced Technology Adoption
  • Identify high-value use cases for GenAI and AI within supply chain workflows.
  • Define architecture patterns for integrating LLMs, vector search, and AI services into enterprise systems.
  • Establish governance, security, and responsible AI practices.
  • Work with product and business stakeholders to translate AI innovation into measurable business outcomes.
• Business & Customer Engagement
  • Act as subject matter expert (SME) in customer interactions, architecture discussions, and solution workshops.
  • Translate complex technical concepts into clear business value propositions.
  • Support pre-sales activities, PoCs, and strategic customer initiatives.
  • Provide best practices guidance on supply chain data management, integration, analytics, and system design.
• Mentorship & Engineering Excellence
  • Mentor junior and mid-level engineers across:
    • Architecture and system design
    • Coding standards and code reviews
    • DevOps and CI/CD
    • Testing strategies
    • Operational readiness and supportability
  • Promote engineering discipline across the full software lifecycle (design → development → testing → deployment → maintenance → support).
  • Foster a culture of technical ownership, continuous learning, and innovation.
• Strategic Advisory Role
  • Serve as technical advisor to product management and management team.
  • Contribute to product roadmap discussions from an architectural and technical feasibility perspective.
  • Identify long-term technology trends relevant to supply chain and data platforms.
  • Help align engineering investments with company strategy.

Required Qualifications

• 10+ years of experience in software engineering, with at least 5 years in architecture or technical leadership roles.
• Strong experience designing and delivering enterprise-grade data platforms or distributed systems.
• Deep knowledge of:
  • Data architecture (data modeling, integration, ETL/ELT, streaming)
  • APIs and microservices architecture
  • Cloud platforms (Azure, AWS, or GCP)
  • CI/CD, DevOps, and containerization (Docker, Kubernetes)
• Experience with AI/ML integration; exposure to Generative AI, LLMs, or intelligent automation preferred.
• Strong understanding of non-functional requirements: scalability, performance, security, observability, resiliency.
• Experience working directly with customers in technical advisory or solution architecture roles.
• Proven track record of mentoring engineers and raising overall engineering quality.

Preferred Qualifications

• Experience in supply chain domain (planning, inventory, logistics, demand forecasting, procurement, etc.).
• Experience building on top of a core enterprise data platform or data fabric architecture.
• Experience with:
• Decision intelligence solutions
• Real-time data processing
• Vector databases and AI integration patterns
• Low-code or composable platform architectures
• Familiarity with data governance, data quality, and master data management.
• Strong communication and presentation skills with executive-level stakeholders.

Leadership Competencies

• Strategic thinker with hands-on technical depth.
• Strong decision-maker who balances pragmatism and innovation.
• Ability to influence without authority.
• Comfortable operating in ambiguity and scaling teams and architecture.
• Passion for mentoring and building high-performing engineering teams.
• Business-oriented mindset with the ability to connect architecture decisions to ROI.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking an AI Engineer to join our Managed Services team. You will design, integrate, and deploy AI solutions—including agentic applications, LLM inference, similarity search, guardrails, and model evaluation— to improve workflows and scalability, and to optimize the deployment, operation, and upgrade of InterSystems cloud solutions.

This role is ideal for a strong software engineer passionate about applying AI to real-world challenges, collaborating with cross-functional teams to build prototypes and deliver production-ready solutions.

Key Responsibilities

• Design, develop, and deploy AI software components, including agentic applications, LLM inference, foundation model training, and AI-powered development tools.
• Build AI-driven tools to improve the deployment, operation, and upgrade of InterSystems cloud solutions.
• Evaluate and integrate agentic AI platforms into coding, testing, CI/CD, and operational workflows.
• Lead proofs-of-concept, prototypes, and internal tooling to improve cloud-based service delivery.
• Partner with cross-functional teams to drive AI adoption and best practices.

Required Qualifications

• 5+ years of experience in software engineering or platform engineering roles.
• Experience building AI/ML solutions—such as agentic applications, LLM inference, similarity search, vector databases, guardrails, or memory systems.
• Strong coding skills in Python or other languages such as C++ or ObjectScript.
• Expertise in cloud environments (e.g., AWS, Google Cloud, Azure, or private cloud) and containerization technologies.

Preferred Qualifications

• Experience with AI-powered development tools (e.g., GitHub Copilot, Tabnine, Replit)
• Background in DevOps, or Platform Engineering.
• Hands-on experience with automation tools
• Contributions to open-source AI/ML frameworks or tools are a plus

Key Regional Benefits

• Comprehensive Health/Dental Insurance plans through BCBS
• Generous PTO
• Performance Bonus and 401K Plans
• Company Sponsored Outings
• Daily Stipend for Cafeteria & Café
• State of the Art Onsite Gym

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are seeking a Senior Platform Engineer to join our Development Security Operations (DevSecOps) team within the Platform Engineering organization.  This team is responsible for providing Application Security (AppSec) scanning for our build pipelines, improving security for our build and deployment pipelines, ensuring safe Supply Chain deliveries, and sustaining and enhancing general DevOps workflows.

In this role, you will contribute as a full-stack developer with strong DevSecOps mindset. You will work on a diverse range of initiatives—improving build pipelines, providing a "single pane of glass" view of our security posture to our Security team, and researching new tools and processes for our environment. Your work will be foundational to securing our development infrastructure and supporting a culture of continuous improvement.

This position is ideal for engineers who are passionate about security, enjoy solving technical challenges collaboratively, and thrive in a dynamic environment.

Key Responsibilities:

• AppSec Development: Provide expertise in SCA (Black Duck), SAST (Checkmarx), and DAST (Acunetix) scanning, integrating scans into pipelines.  Automate feedback from scans to Security and Development teams.
• Supply Chain Security:  Lead initiatives to improve Supply Chain security with delivery tools such as Entrust's Code Signing Gateway.
• Modernization Projects: Contribute to the re-architecture and modernization of legacy tools using scalable, maintainable technologies focused on performance, usability, and reliability.
• Cross-Team Collaboration: Partner with engineers, product managers, and other platform teams to identify pain points and deliver impactful solutions.
• Code Quality & Best Practices: Write clean, maintainable code and contribute to code reviews, documentation, and continuous improvement of development practices.

Qualifications:

• Experience: 5+ years of professional experience in Software Development, Platform Engineering, or DevOps roles.
• Technical Proficiency: Strong programming skills in at least one major language (e.g., Python, JavaScript/Node.js, ObjectScript, Go) with proficiency in both frontend and backend development.
• Database Knowledge: Solid understanding of SQL and experience working with relational databases.
• DevSecOps & Tooling: Experience with secure CI/CD pipeline development, and familiarity with tools such as GitLab, Perforce, Black Duck, Checkmarx, Acunetix, and Entrust.
• Adaptability & Initiative: Demonstrated ability to quickly learn new technologies, take initiative, and contribute meaningfully in a dynamic, evolving environment.
• Collaboration & Mentorship: Strong interpersonal and communication skills. Experience mentoring junior engineers and guiding interns or small project teams.

Preferred Qualifications:

• Atlassian Tools: Experience with the Atlassian product suite, including JIRA and Confluence.
• DevOps: Experience with Perforce and GitLab.
• InterSystems Technologies: Experience with InterSystems IRIS and ObjectScript, or a strong interest in learning them.

Education and Training:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related STEM field.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

As a Senior Quality Development Engineer on the InterSystems IRIS® Data Platforms Cloud team, you will contribute to the development of high quality, robust InterSystems software by uncovering weaknesses and areas for improvement. If you are passionate about software, you will excel in this role by building tools and automation that verify new technologies as well as verifying that these new technologies do not adversely affect existing features. Your strong technical capabilities, curiosity to learn new things, creativity, and resourcefulness are an essential part of InterSystems’ innovation process.

Duties and Responsibilities:

• Develop automated functional, load and stress tests to test InterSystems products functionality in a multi-cloud environment, with focus on configurations and data that fairly represent customer systems
• Develop test scenarios and author and execute test plans
• Collaborate with interdepartmental teams to provide early feedback on new features
• Promote product quality by advocating for the customer's point of view as well as verifying that the product meets the customer’s needs

• Review product source code to inform test design for edge and stress test case development for key areas of the product such as failover and recovery

• Review the documentation and verify that it is clear and concise. Ensure that the documented procedures are clear and easy to follow

Qualifications:

• Ability to read code critically, finding bugs, weak spots, and performance bottlenecks
• Enthusiasm for debugging and learning new technical skills
• Understanding of Software Development Life Cycles (SDLC)
• Experience with application development, relational databases, and object-oriented development
• Experience with cloud technologies such as AWS, Azure, and GCP
• Familiarity with UI (Angular, Typescript, JS) and UI test automation (Selenium)
• Experience with container technologies such as Docker and Kubernetes
• Familiarity with software test tools and automation methodologies
• Experience with Object-Oriented programming (Java, .Net, C#, C++, Python) or C
• Experience with Python modules such as pytest, Kubernetes, boto3
• Effective communication and analytical skills
• Curiosity and aptitude for acquiring new technical skills and knowledge in a dynamic and highly technical environment
• Versatility and flexibility  
• Attention to detail and a passion for breaking things

Desirable:

• Experience with the Go programming language
• Technical knowledge of operating systems
• Experience with Windows batch and PowerShell scripts, unix  sh and bash scripts
• Experience with distributed systems and networking
• Experience with GitLab pipelines and continuous integration
• Familiarity with healthcare specifications such as FHIR, HL7 v2, or CDA
• Familiarity with accessibility tools (SortSite, Deque)
• Familiarity with InterSystems products, such as IRIS, ObjectScript, or HealthShare

Education and Training:

• Bachelor’s Degree in Computer Science or a related field and five years of relevant professional experience or Master’s Degree in Computer Science or a related field and two years relevant professional experience.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

At InterSystems, we’re redefining the future of analytics and intelligent data platforms. Our high-performance, hyper-capacity engine supports a multi-model storage layer—blending structured, semi-structured, and unstructured data—to power a new generation of AI-native and real-time workloads.

We believe in technical craftsmanship, deep collaboration, and a culture where ambitious people can build bold systems. The SQL Engine group is the nerve center of our product—where query processing meets distributed intelligence. We consider engineering a science, an art, and a craft, and we cultivate an environment where the most talented minds can thrive, innovate, and make a lasting impact.

This is your chance to design the core foundations of a data platform trusted by the world's most mission critical systems and AI research teams.

What You’ll Do

As a Distinguished Developer in the SQL Engine group, you'll help build the next-generation query processing stack, optimizing across both traditional analytics and emerging AI-driven workloads. You’ll contribute to:

• Query parsing, validation, and transformation
• Logical/physical optimization over multi-model data (row, columnar, stream, document, vector)
• Plan generation and adaptive execution strategies
• Code generation and vectorized execution
• Compiler-accelerated storage access patterns for AI workflows
• Collaborative integration with our multi-model storage engine

You’ll design data processing abstractions and execution engines that enable AI-native features like fast vector search, graph traversal, and probabilistic joins—all within a familiar SQL interface.

Your Impact

• Architect and implement query optimization and execution components that scale across petabytes
• Design tooling and frameworks that make AI and analytics convergence seamless
• Collaborate with platform and storage teams to leverage multi-model indexing and caching strategies
• Contribute to building programmable, intelligent data pipelines that drive downstream ML model performance
• Mentor engineers, guide technical debates, and influence long-term system direction
• Champion a culture of quality, rigor, and innovation

What We’re Looking For

• 10+ years of experience in systems-level or database internals engineering
• Proven expertise in SQL query engines, optimizers, execution runtimes, or data compiler toolchains
• Experience with multi-model data systems (SQL + JSON, vector search, graph traversal)
• Expert in at least one systems programming languages, or LLVM-based codegen environments
• Strong grasp of relational algebra, compiler construction, and data-intensive workloads
• Familiarity with AI infrastructure or ML inference pipelines is a strong plus
• Passion for designing software that balances performance, correctness, and usability
• PHD degree or published research experience is highly advantageous.

Our Engineering Culture

• Innovation is expected: Engineers propose, prototype, and lead from the front
• Excellence over ego: Code is debated, ideas are tested, and the best ones win
• Long-term vision: We optimize for architectural clarity and product longevity
• Cross-domain thinking: We solve storage, processing, and AI problems together
• Sane pace, deep focus: We value craft, creativity, and time to do both well

Ready to Build What’s Next?

If you dream of working on deep query systems, love systems-level programming, and want to help create a platform that bridges SQL, multi-model data, and AI—we’d love to talk.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems is a global leader in healthcare data management and interoperability, providing mission-critical technology that powers hospitals, health systems, and national infrastructures around the world. Our products underpin some of the most trusted healthcare and financial systems in the industry — where availability and security are non-negotiable requirements.

As a Security Product Manager, you will help protect the integrity of these critical infrastructures by ensuring that our platforms, data services, and innovations are built on secure, standards-based foundations. You will define and drive product strategy at the intersection of database security, cloud infrastructure, and AI integration, ensuring our products deliver innovation, resilience, and trust.

Security at InterSystems is a horizontal capability, influencing every layer of our technology stack. This role requires close collaboration with engineering teams and product managers across multiple domains to ensure security is designed, implemented, and communicated consistently across all products and services.

Key Responsibilities

• Drive Security-First Product Strategy: Define and execute product strategy emphasizing security by design across data management, application integration, and AI-enabled components.
• Customer and Market Research: Conduct interviews, surveys, and technical deep dives with customers and partners to identify emerging security challenges, compliance requirements, and integration opportunities. Translate insights into actionable product features and strategic priorities.
• Integrate Industry Standards: Champion and implement security and interoperability standards such as KMIP, OAuth, OpenID Connect, TLS, and quantum resistant encryption within product architectures.
• Database and Platform Security: Collaborate with engineering and architecture teams to enhance encryption, key lifecycle management, auditing, and fine-grained access control in both on-premises and cloud-hosted database environments.
• Cloud Security and Compliance: Partner with cloud platform teams to embed robust security controls across hybrid and multi-cloud environments, ensuring secure networking, storage, and identity federation.
• AI and MCP Integration: Guide secure integration of AI-powered features and Model Context Protocol (MCP) interfaces to ensure data privacy, provenance, and standardized interoperability between models, data, and applications.
• Security as a Horizontal Function: Work closely with Product Managers across different product areas—such as interoperability, analytics, developer tools, and healthcare solutions—to ensure consistent application of security principles, standards, and feature integration across the portfolio.
• Threat Modeling and Risk Mitigation: Collaborate with security architects to identify and mitigate emerging risks, including those introduced by evolving AI and data integration technologies.
• Cross-Functional Collaboration: Engage with product, engineering, compliance, and customer-facing teams to translate complex security requirements into actionable, value-driven product capabilities.
• Security Evangelism: Communicate security and interoperability capabilities effectively to internal stakeholders, customers, and partners, driving confidence in the platform’s resilience and integrity.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Cybersecurity, or related field. Advanced degrees or certifications in product management or information security (e.g., CISSP, CISM, CCSK) are a plus.
• 5+ years of experience in security engineering, product management, or related technical disciplines, ideally in cloud, database, or AI-centric environments.
• Strong understanding of database security, key management, encryption standards, and secure API design.
• Familiarity with KMIP, OAuth, OIDC, and other interoperability protocols for secure data exchange.
• Experience integrating or governing AI/ML systems and MCP-based interfaces to ensure data protection and compliance in intelligent workloads.
• Understanding of cloud service models (IaaS, PaaS, SaaS) and cloud-native security controls.
• Excellent communication and collaboration skills, with proven ability to coordinate across teams and work effectively with other Product Managers to align on shared goals.
• Demonstrated ability to deliver complex, cross-functional initiatives from concept through secure, compliant release.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Cloud Security Architect

A cloud security architect must be conversant with a breadth of technologies used to protect data, workloads, and systems within cloud platforms.

Responsibilities of a cloud security architect include:

• Designing and implementing cloud security strategies and policies that meet an organization's specific needs.
• Ensuring the security of cloud-based data and applications against unauthorized access, theft, and other threats.
• Conducting regular security assessments and audits to identify vulnerabilities and develop plans to address them.
• Collaborating with other IT professionals, including network engineers, developers, security team, and operational team to integrate cloud security measures into existing systems and processes.
• Staying up to date on the latest cloud security technologies, trends, and best practices.
• Reviewing and understanding remediation options from application vulnerability monitoring and assessment tooling.

Skills sought in a cloud security architect:

• Strong analytical and problem-solving skills, with an ability to think strategically and tactically about complex cloud security issues.
• Excellent communication skills, including communicating complex technical concepts to non-technical stakeholders.
• The ability to work independently but collaborate closely and effectively with developers and other IT professionals at project start and critical project junctures.
• The ability to manage multiple projects and priorities and meet deadlines in a fast-paced environment.
• Attention to detail and a commitment to quality work.

Requirements for a cloud security architect are:

• A bachelor's or master's degree in computer science, information technology, or a related field.
• More than 7 years of cloud security experience, focusing on designing and implementing secure cloud computing solutions.
• A strong understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Knowledge of security frameworks such as ISO 27001, NIST Cybersecurity Framework, and CIS Controls.
• Familiarity with cloud security platforms like Microsoft Azure, Amazon Web Services, and Google Cloud Platform.
• Certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Cloud Architect (CCA) are preferred.

Desirable experience for a cloud security architect include:

• Identity Access Management and Identity Provider technologies and features
• Authentication and authorization strategies; SSO
• DevSecOps practices and testing as part of CICD pipeline workflows
• Key and secrets management services
• Networking and security best practices using VPC/VNet/Subnet deployment
• Kubernetes technology including network policy management
• Experience with private link / endpoint strategies

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

We are looking to employ a HealthShare Solution Architect to join our US Professional Services team based in Boston.  The Solution Architect will be responsible for delivering appropriate and effective solutions, developing design requirements, functional specifications and technical infrastructure to meet our customer’s expectations.  Able to translate between business language and technical language, you will work closely with our customers to maximize the opportunity.  The Solution Architect will work cohesively with the US Professional Services, Sales, Product Management, Managed Services and Development teams in the US to produce leading edge solutions for a variety of business verticals. 

Responsibilities: 

• Design and own technical and functional architecture artifacts for HealthShare customers producing input for SOW and technical delivery planning. 
• Leverage InterSystems product line on the Solution design, including IRIS, Health Connect, and HealthShare.
• Advise and assist Sales team during pre-sales by understanding the customer needs and advising on product fit/gap analysis.
• Advise and assist Project Managers during implementation by advising on timeline and effort for technical work including partner and customer effort. 
• Work collaboratively with the Project Manager and other Implementation Team members to ensure the successful delivery of implementation projects 
• Provide realistic estimates for Level of Effort and Statements of Work. 
• Work with customers to ensure technical design meets use cases and functional requirements and stay engaged with the customer through the project lifecycle.
• Take responsibility for the documentation of the solution including any partner implementation work. 
• Supervise implementation partner work coordinating code review process and source control management to ensure alignment with the documented technical solution 
• Stay engaged with the implementation partner throughout the lifecycle via regular meetings to review progress against the documented solution and the timeline. 
• Oversee the development of custom/site specific software that may or may not lead to future product enhancements. 
• Provide technical support for implementation projects related to custom developments, interfaces, reports, extracts, and data manipulation routines. 
• Provide advice and best practices to clients for technical areas related to configuration and infrastructure related to the deployment of the InterSystems solution. 
• Installing HeathShare and assisting with benchmarking exercises to determine optimal deployment configurations 
• Producing collateral such as white papers or case studies 
• Develop customer facing training plans based on the delivered solution
• Keeping up-to-date with InterSystems products and Healthcare and IT industry developments and undertake any relevant self-development or training 

Qualifications: 

• At least 10 years experience with enterprise software development, design and delivery 
• Personal presence and Healthcare industry expertise to establish yourself as a trusted advisor to development, delivery managers and senior technical staff 
• Outstanding interpersonal, communication and presentation skills 
• Proven business analysis and problem-solving skills 
• Demonstrable solution delivery experience including functional/technical ownership
• Good knowledge of deployment of an integration platform such as HealthShare, InterSystems IRIS Interoperability, Health Connect, IRIS for Health or others. 
• Strong, practical knowledge of HL7, CCD, FHIR, X12 and other existing healthcare data interchange standards. Exposure to emerging standards 
• Experience of InterSystems HealthShare
• Knowledge with payers, providers, HIEs, IDNs, and other healthcare industries

Education: 

• MS in a science or engineering degree 

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

As a Senior Certification Exam Developer, you will own and lead the end-to-end development of certification exams for the InterSystems community. You will design, develop, deliver, and continuously improve industry-standard certification exams that are valid, reliable, and defensible. 

In this role, you will collaborate closely with Subject Matter Experts (SMEs), certification management, and other internal stakeholders, while following internal quality processes and recognized industry standards for assessment and credentialing. 

Your work directly supports the recognition of the skills and expertise of InterSystems customers and partners. This role requires the ability to understand software development concepts and effectively communicate with SMEs when designing and validating technical assessments. 

This role is well suited for someone who enjoys structured problem-solving, collaboration, and continuous learning, and who wants to grow deep expertise in certification and assessment while owning meaningful, high-impact work. 

Responsibilities 

• Leads exam development processes to create industry-standard certification exams
• Conducts JTAs (job task analyses) to ensure exam design validity
• Scopes and defines exam content and engages with stakeholders
• Leads SMEs in question design and creation
• Writes and reviews questions using industry-standard processes
• Performs industry-standard cut-score analyses
• Leads exam beta testing, recruits, and provides support to beta candidates
• Maintains existing exams
• Authors questions and delivers certification exams using exam delivery system
• Provides customer support to exam candidates  
• Works with other certification team members, and follows exam development best practices
• Works with certification management to ensure exam uptake 
• Periodically assesses the success of the Certification Program using reports and makes recommendations for improvement 
• Develops certification paths for learner roles

Required Qualifications: 

• Strong technical aptitude with the ability to understand and communicate software development concepts such as object-oriented programming, data structures, system architecture, and deployment
• Strong interpersonal and collaboration skills, including the ability to work effectively with SMEs and stakeholders
• Excellent written and verbal communication skills, with strong attention to clarity and detail
• Strong organizational and data presentation skills
• Ability to learn new concepts quickly, adapt to change, and work effectively as part of a team
• Demonstrated interest in learning, assessment, or professional development; we are willing to train the right candidate in areas where they lack experience

Preferred Qualifications:  

• Experience developing technical exams or other assessment items
• Experience writing assessment items such as multiple-choice exam questions
• Experience working with Subject Matter Experts (SMEs)
• Experience in the learning industry as a trainer or courseware developer 

Preferred qualifications are helpful but not required. Candidates are not expected to meet all preferred qualifications at hire. 

Education and Training 

• Education/Experience in the learning industry, such as Psychometrics, Instructional Design, Educational Assessment, etc. is a plus.
• Equivalent professional experience and a demonstrated ability to learn assessment and certification best practices are equally valued.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.