********2,500 Sign on Bonus***********

What We’re Looking For:

As a Profee Auditing Specialist, you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

What You Will Do:

• Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment. 
• Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc
• Keeps abreast of regulatory changes
• Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution
• Provides coder education via the auditing process
• Function in a professional, efficient and positive manner
• Adhere to the American Health Information Management Association (AHIMA)’s code of ethics
• Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession
• High complexity of work function and decision making
• Strong organizational, teamwork, and leadership skills

What You Need to Succeed: 

• 5+ years of Professional Fee coding and/or auditing
• CPC (required)
• CPMA (preferred)
• Maintain 95% accuracy rate
• Experience with various software including Epic, Cerner, and other prevalent EMRs

What We Offer:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year 
• Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

What We’re Looking For:

As a Profee Auditing Specialist, you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

What You Will Do:

• Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment. 
• Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc
• Keeps abreast of regulatory changes
• Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution
• Provides coder education via the auditing process
• Function in a professional, efficient and positive manner
• Adhere to the American Health Information Management Association (AHIMA)’s code of ethics
• Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession
• High complexity of work function and decision making
• Strong organizational, teamwork, and leadership skills

What You Need to Succeed: 

• 5+ years of Professional Fee coding and/or auditing
• CPC (required)
• CPMA (preferred)
• Maintain 95% accuracy rate
• Experience with various software including Epic, Cerner, and other prevalent EMRs

What We Offer:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year 
• Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

• By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. 

  The EMR Remote Processor serves as a key member of the EMR Remote team. This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient manner, ensuring accuracy and individual metrics are met. Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health. Associates must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

  
  

  You will:

  
  
  • Enter accurate data when assigned by team lead
  • Remote processing of electronic medical records through various EMR systems as directed
  • Ability to work with minimum supervision responding to changing priorities and role needs
  • Report any technical difficulties that you may experience as soon as they occur.
  • Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
  • Actively participate in all training that is assigned to you by your supervisor
  • Maintain high standards of Confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPPAA regulations
  • Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
  • Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties.
  • Support a service environment that focuses on quality processes
  • Ensure that deadlines are met and respond to emails and other requests for information timely
  • Adhere to company policies
  • Perform other duties as assigned
  
  

  What you will bring to the table: 

  • High School Diploma or equivalent required 
  • Six months plus Data Entry Experience
  • EMR experience A+
  • Experience in a healthcare environment or release of information setting is strongly preferred.
  • Demonstrate ability to address problems constructively to find acceptable solutions 
  • Demonstrate accuracy and attention to detail.
  • Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
  • Excellent organizational skills
  • Excellent detail-orientation and accuracy with high volume environment
  • Adaptable to changing business environment
  • Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment

  To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.  Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis.  Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

   

  For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

  
  

  We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

  Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

• Position Highlights: High Call Volume Role

  • Full-Time: Monday-Friday 8:00AM-4:30 PM EST 
  • Location: This role will be performed at one location (Remote)
  • Comfortable working in a high-volume production environment.
  • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
  • Documenting information in multiple platforms using two computer monitors.
  • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

  You will:

  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company's and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • Must meet productivity expectations as outlined at specific site.
  • May schedules pick-ups.
  • Other duties as assigned.

  What you will bring to the table: 

  • High School Diploma or GED.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.

  Bonus points if:

  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
•  

As a Senior Delivery Manager in the Privacy Solutions function, you will play a critical role in driving the successful implementation of privacy solutions (Expert Determination, Process Reports, State Opinion Letters etc) for Datavant’s clients assigned to your portfolio. You will partner with internal and external senior stakeholders, and ensure that our privacy solutions drive real, measurable impact for customers. This is not just a project management role - it’s an opportunity to shape how privacy is delivered at scale across the healthcare industry.

What You Will Own & Deliver:

Client Engagement

• Serve as a trusted delivery partner for key clients, helping them navigate complex privacy challenges, align with their business objectives and risk strategies, and achieve data-sharing goals in a HIPAA compliant manner.
• Build and strengthen strategic client relationships, ensuring long-term customer success and retention.
• Shape privacy best practices within Datavant and with clients.

Project & Program Leadership

• Own the end-to-end delivery of privacy projects for high-value accounts, ensuring they are executed with precision, efficiency, and impact.
• Drive execution across multiple complex projects, managing and allocating resources, priorities, and risks proactively.
• Ensure that our central PM tool is the source of truth
• Align internal teams—including Sales, Strategic Engagement, Technical Solutions and Data Science —to deliver seamless, high-value solutions.
• Ensure that projects not only meet scope, timeline, and budget, but also deliver meaningful business outcomes.

Operational Excellence & Continuous Improvement

• Identify and implement scalable delivery frameworks that enhance the efficiency and effectiveness of privacy solution deployments.
• Establish and refine metrics for success, ensuring transparency in project impact and client satisfaction.
• Drive continuous improvement by incorporating feedback loops and leveraging data-driven insights.
• Develop best practices to improve project execution across the organization.

What You Bring to the Table: 

• 7+ years of experience leading the scoping and delivery of consultative engagements, including comprehensive project and engagement management with external stakeholders and a demonstrated competence in scope and expectation management.
• Proven ability to drive project-based work, managing tasks, schedules, deliverables, budgets, and project risks , in an agile and fast-paced environment.
• Experience collaborating with cross-functional teams and technical subject matter experts in a manner that fosters a productive environment for the project team.
• Demonstrated flexibility and effectiveness in both leadership and team member roles in dynamic environments.

Bonus Points If You Have:

• Project Management certification, eg. Scrum, PMP, etc.
• Relevant Healthcare industry experience (eg. Real World Data)
• A passion for leveraging data to drive better healthcare outcomes
• Familiarity with HIPAA, GDPR, and other privacy regulations.
• Experience working with globally-distributed remote teams.

#LI-BC1

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday - Friday, 10:00 am - 6:30 pm CST
• Location: Remote
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance    

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

The Manager, Service Delivery leads operational execution across one or more assigned sites, ensuring the delivery of timely, high-quality, and compliant ROI services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling, drives operational performance, and ensures adherence to standardized workflows. The Manager serves as the operational heartbeat at the local level—owning throughput, quality, and people management while partnering closely with Workforce Planning, Network Operations Center (NOC), and regional leadership.

You will:

• Own overall service delivery performance across assigned portfolio, including SLA’s, quality, Global, cost and throughput

• Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services

• Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity management

• Analyze KPIs (TAT, OTD, quality, productivity) to identify gaps and develop action plans

• Ensure compliance with HIPAA, DMPO, UAD, and all standardized operational procedures

• Partner with Supervisors to coach staff, address performance issues, and support employee growth

• Serve as the first point of operational escalation for site-level execution issues (not customer issues)

• Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow disruptions

• Support training for new hires and ensure readiness to transition to centralized training (Phase 2)

• Maintain an accurate skills matrix and assist with work assignment optimization

• Contribute to continuous improvement initiatives and transformation pilots

• Work with VPO to address concerns with Account Management team for client communication

Success Metrics

• Achievement of SLA’s, quality and cost targets

• Improved operational efficiency and scalability

• Reduction of rework and waste

• Strong performance and engagement/retention of team

• Successful adoption of new technology

What you will bring to the table:

• Experience managing teams in healthcare operations, HIM, or a large-scale production environment

• Demonstrated ability to coach and develop people leaders

• Comfort using metrics and dashboards to guide operational decision-making

  Strong understanding of HIPAA and regulated workflows

• Problem-solving skills and the ability to respond quickly to operational fluctuations

• Identify process improvement needs and appropriate solutions

• Ability to collaborate cross-functionally with NOC, Workforce Planning, Training, and Shared Services

Bonus points if:

• You have experience with ROI workflows or EMR systems

• You have led multi-site teams

• You have experience with Lean or continuous improvement methodologies

What We’re Looking For:

We are seeking a hands-on, data-driven Manager to join our Vendor Retrieval Operations team. This role will manage day-to-day execution across approximately 30 vendor relationships, balancing people leadership with continuous improvement and translating volume and performance data into clear priorities for our supervisors and vendor support team. This leader will drive KPI performance, support vendor and automation initiatives, and ensure inventory stays healthy while turning operational trends into practical actions for the team. We are interested in an individual who can develop relationships with leadership across our vendor partners and serve as a trusted escalation path when needed. 

What You Will Do:

Day-to-Day Operations:

• Lead daily retrieval operations, ensuring teams hit quality, turnaround time, and productivity goals.
• Monitor queues, volumes, and workflow health, adjusting plans as conditions change.
• Own execution during busy periods, escalations, and unexpected challenges to ensure continuity of operations and timely delivery.
• Keep inventory moving by setting clear priorities and delegating execution through the team, proactively flagging risks early before they escalate.

People Leadership:

• Manage and support team members with a strong emphasis on coaching, vendor performance management, and career development opportunities. 
• Provide regular feedback through one-on-ones, side-by-side coaching, and ongoing check-ins.
• Foster an environment where expectations are clear, support is accessible, and team members are positioned for success.
• Partner on hiring, onboarding, and training to build strong, engaged teams.

Improvement & Execution:

• Use performance data and team feedback to identify opportunities to improve operational effectiveness.
• Support process changes, system updates, and new workflows by guiding teams through adoption.
• Share best practices to improve consistency and efficiency in day-to-day operations.
• Support translating improvement ideas into practical, sustainable changes.

Cross-Functional Collaboration:

• Serve as an operational point of contact for assigned clients and internal partners.
• Communicate clearly and proactively with stakeholders about performance and priorities.
• Work closely with cross-functional teams such as Business Intelligence, Product, and Client Success..
• Participate in projects and working groups that support the advancement of retrieval operations.

What You Need to Succeed:

• Bachelor’s degree in a related field or equivalent practical experience.
• 4+ years of related professional experience, including at least 2 years in a people leadership or supervisory role.
• Working knowledge of provider record retrieval processes.
• Experience leading frontline, production-based operations with close involvement in daily execution.
• Demonstrated ability to coach, develop, and retain high-performing teams.
• Strong organizational, problem-solving, and decision-making skills with attention to detail.
• Ability to balance accountability with empathy, particularly during high-volume or high-pressure periods.
• Collaborative leadership style with strong interpersonal and communication skills.
• Comfort prioritizing and adapting in a fast-paced, team-based environment.
• Experience using data to guide decisions, manage KPIs, and set operational priorities.
• Proven track record driving process improvements and supporting change adoption.
• Ability to delegate effectively while setting clear expectations and maintaining oversight.
• Proactive approach to identifying risks and addressing issues early.
• Flexibility to work outside standard hours as needed and travel up to 10%.
• Experience in healthcare insurance, risk adjustment, or healthcare/health IT environments preferred.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time Mon-Fri
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

************ Currently offering 1,000 Sign on Bonus!!!!! *************

What We’re Looking For:

As a Profee Auditing Specialist, you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

What You Will Do:

• Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment. 
• Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc
• Keeps abreast of regulatory changes
• Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution
• Provides coder education via the auditing process
• Function in a professional, efficient and positive manner
• Adhere to the American Health Information Management Association (AHIMA)’s code of ethics
• Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession
• High complexity of work function and decision making
• Strong organizational, teamwork, and leadership skills

What You Need to Succeed: 

• 5+ years of Professional Fee coding and/or auditing
• CPC (required)
• CPMA (preferred)
• Maintain 95% accuracy rate
• Experience with various software including Epic, Cerner, and other prevalent EMRs

What We Offer:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year 
• Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

What We’re Looking For:

Our coding team is growing, and we need a Lead Coder to join the team to help support our client needs. We’re looking for a strong, experienced candidate for this role who possesses high attention to detail/accuracy and a depth of knowledge in medical terminology with extensive hands-on experience with EPIC systems, including configuration, troubleshooting, and workflow optimization. This role is fully remote and has a flexible schedule.

What You Will Do: 

• Perform daily work queue (WQ) management, ensuring timely and accurate progression of accounts through the coding workflow. Monitor and report daily coding volumes, proactively identifying risks that could impact bill hold deadlines and communicating findings to key stakeholders.

• Claim Edit for coding Resolution
• Denial Review and resolution
• Monitor coding workflow and identify potential bottlenecks. 
• Oversee coding schedules and distribute workload within the work queues to ensure balanced assignments among team members and bill hold goals are met within each service.
• Work with the Revenue Cycle Management Department to resolve billing and patient registration issues, ensuring seamless data flow.
• Partner with the Charge Master Team to add new charge codes to the ED preference lists.
• Collaborate with Physician Groups to process requests for new provider enrollments in EPIC.
• Report and collaborate with client leadership to resolve technical workflow issues, including WQ, EPIC, and 3M.
• Report, open and escalate tickets as needed, track outcomes, and communicate resolutions to the coding team.
• Review and address email requests from client staff related to:
• Coding and charge corrections
• Denials and edits
• Hold issues and trauma reviews
• Ensure resolution is communicated effectively to all stakeholders.
• Coordinate access and deactivation requests for client systems as needed.
• Follow up to ensure timely access for new users and deactivate access for those no longer requiring it.
• Provide and communicate access instructions for new users.
• Supervise and delegate coding tasks to a team of medical coders. 
• Address coding errors and resolve discrepancies, and process rebills when necessary.
• Facilitate training for coders on coding workflows and/or updates

What You Need to Succeed:

• Extensive hands-on experience with EPIC systems, including configuration, troubleshooting, and workflow optimization.
• Serve as the primary point of contact for EPIC system troubleshooting and resolution, addressing user-reported issues in a timely and efficient manner.
• Be able to analyze, diagnose, and resolve system errors, workflow inefficiencies, and integration challenges within EPIC.
• High School Diploma or GED required.
• Coding Certification from the American Health Information Management Association (AHIMA) required. Preferred: RHIA, RHIT, CCS – AHIMA credentials
• Three to Five (3-5) years of coding experience 
• For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

What Helps You Stand Out:

• Previous supervisory/team lead experience
• Associate or bachelor’s degree in health information management or any Healthcare Related Field A+
• Effective oral and written communication skills
• Strong knowledge of ICD 10 CM, PCS and/or CPT
• Strong analytical skills to interpret data
• Strong knowledge of human anatomy, medical terminology, and surgical terminology
• Strong critical thinking skills and decision-making skills
• Strong knowledge of coding compliance policies, coding guidelines for multiple specialties, and insurance payor policies
• Education/Training experience is a plus

What We Offer:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year
• Stipend provided to assist with education and professional dues (AHIMA/AAPC)
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

What We’re Looking For

The Integration Architect, MuleSoft Platform owns Datavant's MuleSoft Anypoint Platform end-to-end: architecture, development standards, vendor management, and the integration patterns that connect enterprise business systems across the organization.

Datavant is leaning into MuleSoft as its enterprise integration layer, connecting financial platforms, CRM environments, HR systems, automation infrastructure, and healthcare data workflows through API-led connectivity. Today, this capability lacks a dedicated owner. Integration knowledge is distributed, patterns are inconsistent, and the platform is under-governed relative to the volume and criticality of data flowing through it. This role closes that gap.

This is not a strategy-only position. The Integration Architect will define integration architecture and governance standards while simultaneously doing hands-on development — building APIs, writing DataWeave transformations, reviewing code, and troubleshooting production issues. The role requires someone equally comfortable whiteboarding an integration strategy with stakeholders and writing the Mule application that implements it.

The role partners closely with the Salesforce Center of Excellence, Finance IT, HR IT, and other departments who consume integrations, translating business requirements into well-architected, reusable API solutions. It also owns the MuleSoft vendor relationship and is responsible for platform health, license optimization, and operational reliability.

What You Will Do

Integration Architecture & Platform Governance

• Own the architecture and governance of Datavant's MuleSoft Anypoint Platform, including API-led connectivity standards, reusable asset strategy, and platform administration
• Define and enforce integration design patterns such as API layering (Experience, Process, System), error handling frameworks, logging standards, and security policies, that ensure consistency across all integration delivery
• Establish and maintain the organization's API catalog on Anypoint Exchange, promoting discoverability and reuse to prevent duplicate integrations and point-to-point sprawl
• Lead architectural reviews for new integration requests, ensuring solutions align with enterprise patterns and do not introduce unnecessary complexity or technical debt
• Own platform administration for CloudHub and/or Runtime Fabric: environment provisioning, resource allocation, deployment strategies, and capacity planning

Hands-On Integration Development

• Design and build high-complexity Mule 4 applications, APIs, and connectors in Anypoint Studio, serving as the technical escalation point for the most difficult integration challenges
• Author API specifications (RAML/OAS) following API-first design principles, establishing the contract before implementation begins
• Develop complex DataWeave transformations for data mapping across disparate systems and formats
• Build and maintain CI/CD pipelines (Maven, GitHub Actions) for automated MuleSoft testing and deployment
• Perform code reviews across all integration work, enforcing quality standards including MUnit test coverage, error handling, and documentation requirements

Cross-Functional Partnership & Intake Management

• Partner with Product Management and business stakeholders to manage integration intake, assess feasibility, estimate effort, and prioritize the integration backlog against capacity
• Collaborate with the Salesforce Center of Excellence on CRM integration patterns, data synchronization, and event-driven workflows between Salesforce and enterprise systems
• Work with Finance IT on integrations supporting billing, revenue recognition, and financial reporting platforms
• Partner with HR IT on people data integrations across HRIS, payroll, and workforce management systems
• Translate business requirements into integration architecture and implementation plans that stakeholders can understand and approve

Vendor Management & Platform Operations

• Own the Salesforce MuleSoft vendor relationship: license management, support escalations, platform roadmap alignment, and renewal strategy
• Monitor platform health, license utilization, and performance metrics, proactively identifying optimization opportunities
• Evaluate platform upgrades, new capabilities, and migration paths, making recommendations grounded in operational impact
• Design monitoring and alerting frameworks using Anypoint Monitoring and enterprise observability tools to ensure proactive issue detection
• Manage incident response for integration failures, ensuring rapid triage and resolution for business-critical data flows

Standards, Enablement & Team Development

• Establish a Center for Enablement approach to integration: documented patterns, reference implementations, onboarding guides, and self-service capabilities that scale integration delivery beyond a single team
• Provide technical mentorship and architectural guidance to integration developers, raising the quality and consistency of delivered work
• Build and maintain integration runbooks, operational documentation, and architectural decision records
• Define and track platform metrics: API reuse rates, deployment frequency, error rates, and time-to-production for new integrations

What You Need to Succeed

• 5+ years in enterprise integration or software engineering, with 5+ years of hands-on MuleSoft development (Mule 4 required)
• 3+ years in a lead, architect, or senior technical role where you owned integration strategy and standards, not just individual project delivery
• Deep expertise in MuleSoft Anypoint Platform: Anypoint Studio, API Manager, Exchange, Design Center, CloudHub, and Runtime Fabric
• Strong command of API-led connectivity methodology and the ability to articulate and enforce it across an organization
• Advanced DataWeave proficiency and experience with complex transformation scenarios across diverse data formats (JSON, XML, CSV, EDI, HL7)
• Demonstrated experience building CI/CD pipelines for MuleSoft deployments with automated testing (MUnit)
• Experience managing vendor relationships, including license optimization, support escalations, and platform roadmap alignment
• Strong cross-functional communication skills. Effective translating between technical architecture and business requirements with stakeholders in finance, CRM, HR, and product
• Experience operating in regulated or compliance-sensitive environments (healthcare, life sciences, or financial services)
• Track record of establishing integration governance and standards that improved quality and consistency without creating bottlenecks

The Client Success Manager is part of the Datavant organization and is responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on project status to all stakeholders.  Datavant’s Client Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills. They are key to successful customer retention and project success.

You will:

• Lead the Datavant relationship with the customer ensuring that they receive the best possible result delivery, service and support.
• Manage coordination, tracking and reporting of all things related to customer projects.
• Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including: data integrations, coding management, engineering, sales, and executive teams.
• Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.).
• Own customer operations project management processes, tools, reference materials and cross functional usage.
• Monitor project status and success throughout the entire project lifecycle.
• Identify, analyze and resolve customer problems as they arise; coordinating escalation and resolution with sales and other internal stakeholders.
• Prepare final reports and presentations for customers; calculate project results summaries, coordinate results delivery with the Sales team.
• Identify, define and execute process improvements in line with department needs and organizational goals.
• Partner with the engineering team to identify, prevent, and resolve software issues affecting customer projects.
• Willingness to travel 15% of the time. 

What you will bring to the table: 

• 3+ years project management experience
• Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level
• BS degree in business, technology or related field
• Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems
• Advanced Excel skills, including vlookup, and pivot tables; some knowledge of sql queries is helpful
• Excellent written and oral communication skills

Bonus points if:

• Strong bias for action and collaboration and well developed sense of urgency
• Strong curiosity and ability to correlate data from many sources
• Professional and respectful demeanor in a relaxed work environment
• Detail oriented, self‐starter with proven track record of execution and results
• Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment
• Advanced presentation skills; comfortable presenting to multiple audiences
• Ability to establish rapport with multiple client stakeholders
• Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes.
• Demonstrated ability to conceptualize, manage and prioritize multiple projects

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices

We are looking for a Enterprise Technical Lead to serve as a technical leader across our most complex enterprise engagements, owning ambiguity, leading through influence, and driving outcomes that scale.

You will operate as a strategic partner to customers and internal stakeholders, connecting technical execution to business impact while shaping how Datavant delivers at scale.

You will:

• Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas
• Architect and execute complex integrations and workflows, ensuring solutions are scalable, maintainable, and aligned to long-term customer outcomes
• Serve as the technical quarterback for critical initiatives and escalations, balancing speed, risk, and business impact
• Build deep understanding of customer ecosystems, data flows, and business objectives to proactively guide solution design and adoption
• Translate technical complexity into clear, actionable insights for both technical and executive audiences
• Influence customer decisions by connecting Datavant capabilities to measurable business value
• Lead coordination across Engineering, Product, Strategic Engagement, GTM, Science, and Privacy to deliver unified solutions
• Eliminate ambiguity by defining clear plans, roles, and success criteria across stakeholders
• Act as a trusted partner to internal teams, shaping product direction through structured, actionable feedback
• Identify patterns across customer work and convert them into repeatable frameworks, playbooks, and automation opportunities
• Balance bespoke customer needs with scalable, efficient delivery models
• Drive operational improvements that increase team efficiency, consistency, and quality
• Mentor and elevate other Technical Solutions team members through guidance, feedback, and knowledge sharing
• Set the bar for technical judgment, customer engagement, and execution quality
• Influence decisions across teams through clarity of thought, data, and strong point of view

What you will bring to the table: 

• 3+ years in a customer-facing technical role (e.g., solutions engineering, implementations, technical program management, or similar)
• Proven track record leading large-scale, complex enterprise implementations or integrations
• Strong technical fluency across APIs, data workflows, and system integrations
• Ability to navigate ambiguous, high-stakes scenarios and drive them to resolution
• Demonstrated ability to connect technical decisions to business outcomes and long-term scalability
• Experience designing repeatable solutions, frameworks, or processes that scale beyond a single customer
• Strong judgment in balancing speed vs. quality, customization vs. standardization
• Experience leading cross-functional initiatives without direct authority
• Skilled at aligning diverse stakeholders and driving decisions in complex environments
• Exceptional communication skills with the ability to engage both technical and executive audiences
• Track record of building trusted, long-term customer relationships
• Strong ownership mindset with consistent follow-through and accountability

We’re looking for experienced and credentialed outpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

******Sign on Bonus 1,500********

******Preferred: Experienced OP coder (CPC or CCS required) with a strong background in resolving clam edits and denials. Requires a strong understanding of coding guidelines and payer edits with the ability to identify and correct discrepancies to ensure accurate, compliant claim submission *********

What You Will Do:

• Review medical records and assign accurate codes for diagnoses and procedures.
• Assign and sequence codes accurately based on medical record documentation.
• Assign the appropriate discharge disposition.
• Abstract and enter the coded data for hospital statistical and reporting requirements.
• Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution.
• Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards.
• Be responsible for tracking continuing education credits to maintain professional credentials.
• Attend Datavant Health sponsored education meetings/in-services.
• Demonstrate initiative and judgment in the performance of job responsibilities.
• Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn.
• Handle a high complexity of work function and decision-making.
• Possess strong organizational and teamwork skills.
• Comply with all HIM Division Policies.

******Sign on Bonus 1,500********

*****Preferred: Experienced OP coder (CPC or CCS required) with a strong background in resolving clam edits and denials. Requires a strong understanding of coding guidelines and payer edits with the ability to identify and correct discrepancies to ensure accurate, compliant claim submission *********

What You Need to Succeed: 

• AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC).
• 2+ years of coding experience in a hospital and/or coding consulting role.
• Proficiency with most or all of these coding specialties (Same Day Surgery, Observation, Injections/Infusions) 
• Proficiency with most or all of these coding specialties (Ancillary, Emergency Department, Injections/Infusions, E/M leveling)
• Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills.
• Experience in computerized encoding and abstracting software. 
• Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually
• Experience in computerized encoding and abstracting software

What We Offer:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Benefits for PRN employees: 401k savings plan w/match 
• Free CEUs every year
• Stipend provided to assist with education and professional dues (AHIMA/AAPC)
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

Seeking: PRN IP Audit Specialist 3+years' experience.  Experience with Streamline evaluator, Cerner, 3/m a plus.  Will be responsible for onboarding and monthly IP coding QA; CCS certification.

You Will:

• Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment.
• Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment.
• Provide coder education through the auditing process.
• Prepare preliminary results for review by the facility or CCS HIM director.
• Review disagreements on APC/DRG changes with the appropriate manager.
• Prepare the final reports for the coding audit and actively participates in the resolution of audit findings.
• Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments.
• Attend coding workshops as necessary.
• Stay current with regulatory changes.
• Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution.
• Demonstrate versatility and exceptional work across a wide range of coded services.
• Meet with client facility representatives to discuss issues and trends identified in audits.
• Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation.
• Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession.
• Conduct audits on external coding staff as needed and provides reports to the manager as directed.
• Handle a high complexity of work functions and decision-making.
• Demonstrate strong organizational, teamwork, and leadership skills.

Seeking: PRN IP Audit Specialist 3+years' experience.  Experience with Streamline evaluator, Cerner, 3/m a plus.  Will be responsible for onboarding and monthly IP coding QA.

What you will bring to the table: 

• 3+ years experience coding and auditing
• Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS
• Preferred: CCS, RHIT, or RHIA credentials.
• Recent experience in academic/level 1 trauma centers
• Experience coding and auditing inpatient and outpatient records for various facilities
• Track record of acceptable productivity standards
• Maintain 95% accuracy rate for APC assignment and 95% productivity rate
• Experience with various software including EMR, Encoder and Auditing software

Perks:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year 
• Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). 

What We’re Looking For:

The Provider Practice Coding Consultant role is an opportunity to make a significant impact in the field of medical coding. You will provide essential consulting services and educational support, guiding healthcare professionals on improved coding practices. Collaborating closely with key stakeholders such as clients and healthcare leaders, you'll meet and exceed customer expectations through identifying and proposing solutions, and being a responsible and reliable teammate. This role offers a unique opportunity to play a pivotal role in elevating coding quality, ensuring compliance, and optimizing service outcomes in both hospitals and alternative care settings.

What You Will Do:

• Review medical records and assign precise codes to ensure accurate coding aligned with client needs (CPT, ICD-10-CM, ICD-10 procedures, ICD-10-CM and ICD-10 PCS, HCPCS).
• Conduct data quality reviews of records to assess compliance with official coding and documentation guidelines. 
• Communicate professionally with co-workers, management, and hospital staff regarding clinical and reimbursement issues. 
• Demonstrate strong written and verbal communication skills 
• Identify documentation improvement opportunities and coding issues 
• Use VPN access to ensure productive and flexible task completion
• Uphold Datavant and HIM Division policies, promoting a culture of compliance and operational efficiency.
• Track continuing education credits, maintaining a high standard of professional expertise.
• Attend mandatory sponsored in-service and educational meetings, ensuring alignment with industry best practices for continual improvement.
• Adhere to the American Health Information Management Association's code of ethics, upholding professional standards and integrity.

What You Need to Succeed:  

• AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC).
• Experience working in a process-driven, high-volume coding environment; Strong knowledge of CPT II codes
• Demonstrated ability to meet productivity and performance standards
• Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills.
• Experience in computerized encoding and abstracting software. 
• Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually

What We Offer:

• 401k Savings Plan
• Company-provided equipment including computer, monitor, mouse, etc
• Comprehensive training led by a credentialed professional coding manager
• Exceptional service-style management and mentorship (we’re in this together!)

What We’re Looking For:

The Provider Practice Coding Consultant role is an opportunity to make a significant impact in the field of medical coding. You will provide essential consulting services and educational support, guiding healthcare professionals on improved coding practices. Collaborating closely with key stakeholders such as clients and healthcare leaders, you'll meet and exceed customer expectations through identifying and proposing solutions, and being a responsible and reliable teammate. This role offers a unique opportunity to play a pivotal role in elevating coding quality, ensuring compliance, and optimizing service outcomes in both hospitals and alternative care settings.

What You Will Do:

• Review medical records and assign precise codes to ensure accurate coding aligned with client needs (CPT, ICD-10-CM, ICD-10 procedures, ICD-10-CM and ICD-10 PCS, HCPCS).
• Conduct data quality reviews of records to assess compliance with official coding and documentation guidelines. 
• Communicate professionally with co-workers, management, and hospital staff regarding clinical and reimbursement issues. 
• Demonstrate strong written and verbal communication skills 
• Identify documentation improvement opportunities and coding issues 
• Use VPN access to ensure productive and flexible task completion
• Uphold Datavant and HIM Division policies, promoting a culture of compliance and operational efficiency.
• Track continuing education credits, maintaining a high standard of professional expertise.
• Attend mandatory sponsored in-service and educational meetings, ensuring alignment with industry best practices for continual improvement.
• Adhere to the American Health Information Management Association's code of ethics, upholding professional standards and integrity.

What You Need to Succeed:  

• 1+ year of coding experience.
• AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC).
• Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills.
• Experience in computerized encoding and abstracting software. 
• Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually

What We Offer:

• Full Benefits including a 401k Savings Plan
• Access to 20-24 free CEUs per year, provided by Datavant, to support your continuous professional development
• Compensation for AAPC/AHIMA dues 
• Company-provided equipment including computer, monitor, mouse, etc
• Comprehensive training led by a credentialed professional coding manager
• Exceptional service-style management and mentorship (we’re in this together!)

What We’re Looking For:

The Client Success team is responsible for the post-sale clients (Law Firms)— building and maintaining relationships with key stakeholders. Driving retention, organic growth within existing relationships/programs (new users/new locations/ancillary services), and high-quality cross-sell opportunity identification of new carriers to partner with Field Sales.

What You Will Do:

Client Engagement & Lifecycle Management (Post-Sale Ownership)

• Maintain a defined engagement cadence based on account tier (e.g., monthly for strategic accounts, quarterly for mid-tier), including proactive outreach, performance reviews, and expansion discussions.
• Build multi-threaded relationships across legal, operations, and administrative stakeholders to reduce single-thread risk.
• Drive organic expansion within the installed base by increasing:
• Net new users within existing accounts (seat growth)
• Net new office/branch/claim locations added inside current client relationships
• Ensure account plans include clear expansion paths (who/where to expand, enablement plan, and next-step commitments 

Client Enablement (Adoption, Outcomes, and Time-to-Value)

• Onboarding training, and adoption milestones tied to new carrier launches/re-launches.  
• Drive improvements that increase utilization of all products within scope and client satisfaction. 

Cross-Sell Identification in Partnership with Field Sales (Quality + Conversion)

• Identify cross-sell opportunities for Field Sales.
• Identify cross-sell opportunities within assigned clients for ancillary services, adding new users, new units and locations.

Operating Cadence, Metrics, and Executive Reporting

• Weekly: portfolio health/risk audits, enablement progress, expansion plays.
• Monthly: segment business review (GRR/NRR, adoption indicators, organic growth outcomes, field outcomes)
• Quarterly: QBR/EBR coverage for priority accounts, account plans, and joint field priorities (as applicable for segment)
• Maintain clean CRM discipline and reporting, ensuring segment scorecards are accurate and actionable.

What You Need to Succeed:

• Bachelor’s degree or equivalent experience; 5+ years of sales/client growth leadership experience, ideally in legal, insurance, or records/health-information services.
• Strong analytical and operating rigor: ability to manage GRR/NRR, adoption metrics, pipeline metrics, and CRM reporting (Salesforce preferred). 

We are looking for a Senior Enterprise Technical Lead to serve as a technical leader across our most complex enterprise engagements, owning ambiguity, leading through influence, and driving outcomes that scale.

You will operate as a strategic partner to customers and internal stakeholders, connecting technical execution to business impact while shaping how Datavant delivers at scale.

You will:

• Drive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areas
• Architect and execute complex integrations and workflows, ensuring solutions are scalable, maintainable, and aligned to long-term customer outcomes
• Serve as the technical quarterback for critical initiatives and escalations, balancing speed, risk, and business impact
• Build deep understanding of customer ecosystems, data flows, and business objectives to proactively guide solution design and adoption
• Translate technical complexity into clear, actionable insights for both technical and executive audiences
• Influence customer decisions by connecting Datavant capabilities to measurable business value
• Lead coordination across Engineering, Product, Strategic Engagement, GTM, Science, and Privacy to deliver unified solutions
• Eliminate ambiguity by defining clear plans, roles, and success criteria across stakeholders
• Act as a trusted partner to internal teams, shaping product direction through structured, actionable feedback
• Identify patterns across customer work and convert them into repeatable frameworks, playbooks, and automation opportunities
• Balance bespoke customer needs with scalable, efficient delivery models
• Drive operational improvements that increase team efficiency, consistency, and quality
• Mentor and elevate other Technical Solutions team members through guidance, feedback, and knowledge sharing
• Set the bar for technical judgment, customer engagement, and execution quality
• Influence decisions across teams through clarity of thought, data, and strong point of view

What you will bring to the table: 

• 5–8+ years in healthcare, health tech, systems aggregators, or related field, including 2+ years implementing in large government, provider, or public sector programs
• Proven track record leading large-scale, complex enterprise implementations or integrations
• Strong technical fluency across data pipelines, system integrations, and 
• Ability to navigate ambiguous, high-stakes scenarios and drive them to resolution
• Demonstrated ability to connect technical decisions to business outcomes and long-term scalability
• Experience designing repeatable solutions, frameworks, or processes that scale beyond a single customer
• Strong judgment in balancing speed vs. quality, customization vs. standardization
• Experience leading cross-functional initiatives without direct authority
• Skilled at aligning diverse stakeholders and driving decisions in complex environments
• Exceptional communication skills with the ability to engage both technical and executive audiences
• Track record of building trusted, long-term customer relationships
• Strong ownership mindset with consistent follow-through and accountability

#LI-BC1

We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment.  Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships.  As such, we need an experienced relationship management individual who can drive success for our customers. 

This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.).

You Will:

• Own account management and value management for a dedicated account portfolio of up to 50 accounts in our ecosystem segment, with a special focus on end-to-end acceleration of value within your portfolio.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
• Excel in program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally
• Be a proven communicator and presenter with a commitment to maintaining good  internal and external relationships through passion, empathy, and hard work
• Help create a company-wide culture of customer-centricity

Required Experience/Skills:

• 3+ years experience in healthcare technology and customer facing roles (required)
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions.
• Effective and empathetic internal and external communication
• Previous experiencing working in one or more of the following areas (required):
• Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector
• Application of RWD and RWE in the life sciences and immediately adjacent industries
• Understanding of AI data models for RWE generation

#LI-BC1

What We’re Looking For:

We’re looking for a strategic and hands-on Senior Product Marketing Manager to lead how Datavant positions and brings its life sciences data platform to market. You will translate complex, technical offerings across data sourcing, privacy, linkage, and real-world evidence into clear, compelling narratives, while driving end-to-end go-to-market strategy. In a lean, cross-functional environment, you’ll partner closely with Product, Sales, and Marketing to shape messaging, influence roadmap, and deliver impactful launches that drive growth.

What You Will Do:

• Lead the strategy, positioning, and go-to-market execution for Datavant’s data connectivity products. 
• Own the end-to-end product marketing function, including messaging/positioning, segmentation, launches, sales enablement, and market intelligence.
• Partner cross-functionally with Product, Sales, and Solutions leadership to translate complex offerings into clear, differentiated value propositions for customers across healthcare, life sciences, and ecosystem stakeholders. 
• Drive category leadership by shaping narratives around data connectivity, privacy-preserving linkage, and real-world data.
• Establish repeatable GTM processes and ensures tight alignment between product strategy and revenue outcomes. 
• Act as the voice of the market internally and the voice of the product externally.

In this role, you can expect to:

• Define and evolve Datavant’s product positioning, messaging, and narrative across key customer segments and verticalsLead end-to-end go-to-market strategy for new products, features, and partnerships
• Partner with Product to influence roadmap based on market needs, customer insights, and competitive dynamics
• Enable Sales and Customer Success with clear value propositions, content, and tools that drive pipeline and expansion
• Develop and maintain deep understanding of customers, buyers, and competitors to inform strategy
• Drive category creation and thought leadership in data connectivity, interoperability, and privacy-preserving data exchange
• Establish and operationalize GTM processes, ensuring consistency and quality across launches
• Track and analyze performance of messaging and launches, iterating based on data and feedback

What You Need to Succeed:

• 5-7 years of experience in product marketing, with leadership experience in B2B technology or healthcare/data platforms
• Proven track record of leading successful go-to-market strategies and driving measurable business impact
• Strong ability to translate complex technical products into clear, compelling messaging
• Experience collaborating with and influencing cross-functional leaders across Product, Sales, and executive leadership in a fast-paced environment
• Deep customer empathy and experience conducting market, user, and competitive research
• Exceptional written and verbal communication skillsFamiliarity with healthcare, life sciences, data infrastructure, or privacy-preserving technologies is strongly preferred
• Analytical mindset with comfort using data to inform decisions and measure success

#LI-BC1

Description Introduction

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. 

What We’re Looking For:

We are seeking a Vendor Support Specialist to support vendor operations through centralized review of incoming files and early identification of errors that could lead to inaccurate chart requests. This role focuses on file accuracy, pattern recognition, and clear communication with internal teams to prevent waste and improve downstream retrieval performance. The ideal candidate brings strong attention to detail, comfort working with data, and a steady approach to spotting issues and recommending improvements.

What You Will Do: 

• Review HIH files to confirm completion and accuracy.
• Identify errors that could trigger inaccurate chart requests and flag issues for correction to reduce operational waste.
• Track recurring error types and share findings with department leadership for process improvement.
• Maintain clear documentation of review outcomes, error trends, and required adjustments.
• Partner with internal teams to clarify file requirements and update review criteria as business needs change.
• Assist in root cause analysis when large scale or repeated file issues surface.
• Monitor vendor performance related to file quality and escalate concerns when thresholds are not met.
• Support training efforts by providing real examples of common errors and recommended fixes.
• Contribute to reporting on accuracy rates, trends, and the impact of QA review on downstream retrieval performance.
• Support the review of internal client-related support requests and provide timely responses via Datavant’s support ticketing system within defined SLA expectations. 
• Ensure that submitted tickets for inventory disposition changes are accurate and correctly reflect the work done.
• Review documentation quality of notes included with disposition tickets to ensure they are accurate and represent the work done

What You Need to Succeed:

• At least 2 years of professional experience in healthcare operations
• Experience with provider record retrieval workflows, financial analysis, or data analysis preferred
• Strong proficiency in Excel required, familiarity with PowerBI and/or Sigma preferred; comfortable working with data to validate accuracy and spot trends.
• Sharp attention to detail and sound judgment when reviewing inventory files and identifying potential errors.
• Ability to break down issues, document findings clearly, and work with partners to resolve problems.
• Collaborative communication style and ease working with both technical and non technical teams in a remote setting
• Comfortable identifying process gaps, suggesting improvements, and contributing to changes that improve quality and reduce waste.
• Organized and reliable, with the ability to manage repetitive review work while maintaining accuracy.

Senior Software Engineer 

The Role

As a Senior Software Engineer, you will lead major initiatives that advance Datavant’s platform scalability and reliability. You’ll drive technical design, coach peers, and ensure system-wide quality and consistency.

What You’ll Do

• Own architectural design and end-to-end delivery for key systems or migrations.
• Partner with Product, Infrastructure, and Security teams to set technical direction.
• Design scalable microservices and guide system decomposition initiatives.
• Drive performance optimization, observability, and reliability improvements.
• Mentor engineers at multiple levels and enhance team culture through best practices.

Tech Stack You’ll Work With
Senior engineers at this level are expected to leverage Datavant technologies effectively, demonstrate fluency across the stack, and use their architectural experience to design systems that are scalable, reliable, secure, and maintainable within Datavant’s platform. Your work will span Datavant’s core platform technologies, including:

• Backend: Python, Go, Java; microservices; REST and GraphQL
• Frontend: TypeScript, React, Next.js
• Infrastructure & Cloud: AWS (EC2, S3, IAM, Lambda), Docker, Kubernetes; IaC tools
• Data: Snowflake, Spark, SQL; S3 for raw data
• ETL & Pipelines: Airflow/Glue
• Streaming: Kafka or Kinesis
• Observability: DataDog, Grafana, CloudWatch
• Security: OAuth2/SAML, encryption, tokenization, zero-trust architecture

What You Bring

• 6+ years of professional experience developing and scaling distributed systems.
• Deep expertise in system design, cloud-native architectures, and backend frameworks.
• Proven record of leading major technical projects from inception to launch.
• Strong collaboration with cross-functional teams (Product, Design, Infrastructure, Security).
• Commitment to data integrity, privacy, and operational excellence.

Leadership Qualities & Mindset

Provides architectural leadership and technical clarity. Identify systemic issues and drive cross-team solutions.

• Inspire confidence through technical expertise and build talent through thoughtful mentorship.
• Balance innovation with pragmatic execution and long-term maintainability.
• Act with humility, integrity, and focus on team success.
• Drive alignment between engineering goals and business outcomes.

Core Value Expectations

• Earn trust through high-quality architectural decisions and transparent leadership.
• Obsess over customers by prioritizing reliable, secure, scalable systems.
• Prioritize growth over comfort by tackling complex, ambiguous technical challenges.
• Win as a team by facilitating alignment and resolving cross-team challenges.
• Rise to the challenge by owning key initiatives and elevating organizational excellence.

Why This Role Matters

As a Senior Software Enginer, you ensure the engineering organization’s systems are resilient, maintainable, and aligned with Datavant’s mission to securely connect healthcare data. You play a central role in advancing architecture and engineering culture.

What We’re Looking For

We are looking for a motivated Data Scientist to help Datavant revolutionize the healthcare industry with AI. This is a critical role where the right candidate will have the ability to work on a wide range of problems in the healthcare industry with an unparalleled amount of data. 

You’ll join a team focused on deep medical document understanding, extracting meaning, intent, and structure from unstructured medical and administrative records. Our mission is to build intelligent systems that can reliably interpret complex, messy, and high-stakes healthcare documentation at scale.

This role is a unique blend of applied machine learning, NLP, and product thinking. You’ll collaborate closely with cross-functional teams to:

• Design and develop models to extract entities, detect intents, and understand document structure
• Tackle challenges like long-context reasoning, layout-aware NLP, and ambiguous inputs
• Evaluate model performance where ground truth is partial, uncertain, or evolving
• Shape the roadmap and success metrics for replacing legacy document processing systems with smarter, scalable solutions

We operate in a high-trust, high-ownership environment where experimentation and shipping value quickly are key. If you’re excited by building systems that make healthcare data more usable, accurate, and safe, please reach out.

What You Will Do

• Play a key role in the success of our products by developing models for document understanding tasks.
• Perform error analysis, data cleaning, and other related tasks to improve models.
• Collaborate with your team by making recommendations for the development roadmap of a capability.
• Work with other data scientists and engineers to optimize machine learning models and insert them into end-to-end pipelines.
• Understand product use-cases and define key performance metrics for models according to business requirements.
• Set up systems for long-term improvement of models and data quality (e.g. active learning, continuous learning systems, etc.).

What You Need to Succeed

• 6+ years of experience with data science and machine learning in an industry setting, particularly in designing and building NLP models.
• Expertise with Python
• Experience with the latest developments in language models (transformers, LLMs, etc.)
• Proficiency with standard data analysis toolkits such as SQL, Numpy, Pandas, etc.
• Proficiency with deep learning frameworks like PyTorch (preferred) or TensorFlow
• Industry experience shepherding ML/AI projects from ideation to delivery
• Demonstrated ability to influence company KPIs with AI
• Demonstrated ability to navigate ambiguity

What Helps You Stand Out

• Experience with document layout analysis (using vision or multi-modal approaches).
• Experience with Spark/PySpark
• Experience with Databricks
• Experience in the healthcare industry

After 3 Months, You Will…

• Have a strong grasp of technologies upon which our platform is built.
• Be fully integrated into ongoing model development efforts with your team.

After 1 Year, You Will…

• Be independent in reading literature and doing research to develop models for new and existing products.
• Have ownership over models internally, communicating with product managers, customer success managers, and engineers to make the model and the encompassing product succeed.
• Be a subject matter expert on Datavant’s models and a source from which other teams can seek information and recommendations.

#LI-BC1

What We’re Looking For:

The Manager, Client Integrations & Change Enablement plays a critical role in delivering a seamless experience for integration clients, innetwork providers, and internal teams. This position is responsible for leading change management for major integration partners, overseeing new provider onboarding workflows, supporting custom aggregator and client configurations, and coordinating cross functional initiatives related to Salesforce and development updates.

The ideal candidate brings strong communication skills, technical aptitude, and the ability to translate business needs into clear, actionable requirements for development and platform teams. 

What You Will Do:

Client Integration & Change Management

• Lead change management efforts for integration clients, ensuring operational readiness and continuity.
• Serve as the primary point of contact during integration updates, providing clear and timely communication to clients and internal stakeholders.
• Monitor ongoing integration performance and proactively manage enhancements, required changes, and issue resolution.

Provider Onboarding & Workflow Management

• Oversee task creation and operational setup for new in-network provider onboarding.
• Coordinate cross team communication and ensure clients and providers receive accurate and timely status updates throughout onboarding.
• Develop, refine, and optimize onboarding processes to improve efficiency and reduce cycle time.

Aggregator & Custom Setup Project Management

• Lead onboarding and implementation for aggregator partners and custom client configuration projects.
• Collaborate closely with Operations, Product, Salesforce, and Development teams to ensure setups meet defined client and business requirements.
• Track project deliverables, timelines, dependencies, and risks to ensure successful implementation.

Business-Level Testing & Quality Validation

• Conduct business-side testing for Salesforce releases, workflow changes, and development enhancements.
• Document test cases, expected outcomes, and results; partner with Salesforce Administrators, Product and Development teams to drive issue resolution.
• Validate system changes from an operational and end-user perspective to ensure platform readiness prior to release.

Technical Requirements Writing

• Translate business needs into clear, actionable technical requirements for Salesforce Administrators and Development teams.
• Draft user stories, acceptance criteria, process flows, and supporting documentation.
• Review proposed technical solutions to ensure alignment with business objectives and operational feasibility.

What You Need to Succeed:

• 3+ years of experience in operations, client integrations, project management, or change management (healthcare experience is a plus).
• Strong understanding of onboarding workflows, integration processes, and cross-functional coordination.
• Familiarity with Salesforce functionality, including testing and validation processes.
• Ability to write clear and structured technical requirements.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to operate effectively in a fast-paced environment while managing multiple priorities.

What We’re Looking For:

As a Staff Data Engineer at Datavant, you will lead the design and build of our next-generation patient data platform, developing the distributed data systems and platform capabilities that power secure, scalable, and intelligent use of data across a multi-tenant, multi-cloud environment.

This is a hands-on technical leadership role for a software-oriented data engineer who combines strong architectural judgment with deep implementation expertise. You will define how complex data is processed, validated, and served—supporting analytics, product, and AI-driven use cases in a regulated environment.

What You Will Do:

• Lead the architecture and development of core data platform capabilities, including processing frameworks, storage patterns, and shared services
• Design and implement multi-tenant, multi-cloud data systems with strong isolation, scalability, and operational durability
• Build and operate large-scale distributed data processing systems across batch and real-time workloads
• Define and evolve data lifecycle patterns, including ingestion, validation, transformation, enrichment, and serving
• Establish data quality gates and validation frameworks to ensure trust, consistency, and auditability
• Design systems that integrate with platform infrastructure, including CI/CD, deployment orchestration, observability, and infrastructure automation
• Make sound architectural decisions across performance, cost, reliability, and maintainability tradeoffs
• Lead ambiguous, high-impact initiatives where both problem definition and solution design require ownership
• Contribute significantly to production code, setting standards for quality, testing, and operability

Technical Experience:

• Strong candidates will have experience with several of the following:
• Distributed data processing frameworks (e.g., Spark, Flink, or similar)
• Cloud data platforms (e.g., Databricks, Snowflake, or equivalent)
• Data transformation and modeling frameworks (dbt or equivalent)
• Workflow orchestration systems (e.g., Airflow or similar)
• Streaming and event-driven systems (e.g., Kafka or equivalent)
• Infrastructure-as-code (e.g., Terraform)
• Modern table formats and lakehouse architectures (e.g., Iceberg, Delta, or similar) 

What You Need to Succeed:

• 10+ years of experience building data-intensive or distributed systems, with a strong software engineering foundation
• Proven experience designing and operating large-scale data platforms in production
• Deep expertise in distributed data processing systems (e.g., Spark or similar big data technologies)
• Strong software engineering fundamentals, including system design, testing, CI/CD, and production debugging
• Experience building systems in cloud environments (AWS preferred), including storage, compute, and security patterns
• Experience designing multi-tenant systems, with a focus on isolation, scalability, and reliability
• Strong understanding of data modeling, pipeline design, and data quality enforcement
• Ability to navigate ambiguity, evaluate tradeoffs, and drive durable technical decisions
• Track record of being a high-impact, hands-on contributor who leads through both design and execution

What Helps You Stand Out:

• Experience building data systems that support AI-driven use cases, including:
• low-latency data access patterns
• feature generation and ML data pipelines
• iterative, feedback-driven data workflows
• Familiarity with agentic or AI-assisted coding tools, and the ability to leverage them to improve development velocity and code quality
• Comfort operating in environments where AI augments both system design and development workflows
• Experience in regulated environments (e.g., healthcare, finance)
• Familiarity with interoperability standards (e.g., FHIR, HL7, or similar)
• Experience leading large-scale platform migrations or architectural transformations

Staff Software Engineer 

The Role

As a Staff Software Engineer, you will shape the technical direction and architecture of your business unit/vertical. You’ll drive innovation across verticals, solve large-scale system challenges, and mentor senior engineers to maximize impact. You operate with autonomy and influence outcomes at the vertical and/or organizational level.

What You’ll Do

• Define and lead multi-team technical strategies for scalability and interoperability.
• Design frameworks and reusable systems used across multiple engineering pods. Define engineering patterns adopted across Datavant.
• Drive cross-functional initiatives in data architecture, security, and reliability.
• Advise leadership on technical direction and major tradeoffs. Represent engineering in executive technical decisions and planning.
• Mentor senior engineers and influence cultural and architectural evolution.

Tech Stack You’ll Work With

As a Staff Software Engineer, you will work across the full breadth of Datavant’s platform and are expected to operate comfortably within our multi-cloud, large-scale distributed systems environment. Your work will span:

• Backend: Python, Go, Java; microservices; REST and GraphQL
• Frontend: TypeScript, React, Next.js (as needed for full-stack or cross-domain work)
• Infrastructure & Cloud: AWS, multi-cloud architectures, Kubernetes, Docker, and infrastructure-as-code tooling
• Data Platforms: Snowflake, Spark, SQL, S3; advanced data engineering workflows and high-scale data pipelines
• ETL & Orchestration: Airflow or AWS Glue
• Streaming: Kafka or Kinesis for real-time ingestion and system integrations
• Observability: Enterprise-level telemetry systems including DataDog, Grafana, and CloudWatch
• Security & Compliance: OAuth2/SAML, encryption, tokenization, and zero-trust security frameworks

Staff Engineers at this level are expected to apply deep architectural expertise across these technologies, define scalable patterns, guide cross-team adoption, and ensure Datavant’s platform meets the highest standards of reliability, security, and performance.

What You Bring

• 10+ years of software engineering experience with demonstrated system design mastery.
• Deep experience with large-scale distributed systems, multi-cloud architectures, data pipelines, and security.
• Strong organizational influence and ability to align teams across verticals.
• Ability to translate strategic objectives into scalable engineering execution.
• Commitment to mentorship, technical excellence, and continuous improvement.

Leadership Qualities & Mindset

• Operate as a trusted technical advisor and thought leader. Create clarity in ambiguous, cross-functional problem spaces.
• Balance vision with pragmatic implementation and organizational awareness.
• Champion scalability, security, and compliance as shared responsibilities.
• Elevate engineering standards and inspire architectural excellence.
• Act with integrity, empathy, and long-term impact orientation.

Core Value Expectations

• Earn trust through architectural stewardship and enterprise-grade reliability.
• Obsess over customers by driving scalable, secure, high-impact solutions.
• Prioritize growth over comfort by embracing the hardest challenges and modeling excellence.
• Win as a team by aligning pods, shaping cross-functional strategy, and building talent.
• Rise to the challenge by delivering transformative initiatives that move Datavant forward.

Why This Role Matters

This role defines the future of Datavant’s technology architecture and engineering standards. Your leadership empowers teams, resolves systemic challenges, and builds the technical foundation that powers secure, scalable healthcare data exchange across the ecosystem. As a Staff Engineer, you influence strategy, drive innovation, and ensure Datavant continues to lead in secure data interoperability.

We are seeking a Senior Manager to lead our Clinical Data Platform organization, responsible for building and operating the systems that power our Clinical Data Repository (CDR), Patient Data Layer (PDL), and broader clinical data initiatives.

This is a technical leadership role for a hands-on, deeply experienced engineering leader who can operate across software engineering, data/ML engineering, and cloud infrastructure. You will define and drive the architecture, execution strategy, and operational excellence of a multi-tenant, multi-cloud clinical data platform that processes and serves highly sensitive healthcare data at scale.

You will lead a team of high-performing engineers and technical leads, bringing clarity to ambiguity, rigor to execution, and discipline to prioritization. Success in this role requires the ability to balance long-term platform vision with near-term delivery, while maintaining high standards for reliability, security, and scalability in a regulated environment.

What You Will Do:

Technical Strategy & Architecture

• Own the technical vision and roadmap for the Clinical Data Platform. Drive architecture for multi-tenant, multi-cloud data platforms, ensuring strong isolation, scalability, and compliance
• Make high-stakes architectural decisions across data processing, storage, serving, and interoperability layers
• Ensure platform capabilities support analytics, product features, and AI/ML use cases
• Establish durable patterns for data lifecycle management (ingestion, validation, transformation, enrichment, serving)

Execution & Delivery

• Lead execution of complex, cross-functional initiatives with clear prioritization and measurable outcomes
• Translate business and product needs into well-defined engineering plans and deliverables
• Drive ruthless prioritization, focusing the team on highest-impact work while managing tradeoffs across speed, quality, and cost
• Ensure high standards for operability, reliability, and performance in production systems
• Oversee delivery across batch and real-time data systems

Engineering Leadership

• Build, lead, and scale a high-performing team of engineers and technical leads
• Set a high bar for technical design, code quality, and system reliability
• Mentor and develop engineers, creating strong technical ownership and accountability
• Foster a culture of ownership, urgency, and continuous improvement
• Partner closely with Product, Data Science, Platform, and Infrastructure teams

Platform & Infrastructure Excellence

• Drive best practices across cloud engineering (AWS preferred), infrastructure-as-code, and environment management
• Ensure tight integration with platform capabilities including CI/CD, observability, security, and cost management
• Partner with ML Platform and Data teams to enable robust ML data pipelines and feature systems
• Ensure systems meet security, compliance, and auditability requirements in a healthcare environment

Cross-Functional Influence

• Act as the technical authority for clinical data systems across the organization
• Collaborate with stakeholders across Product, Ops, and external partners
• Influence company-wide decisions on data architecture, interoperability, and platform strategy
• Drive alignment across teams in a multi-cloud, multi-platform ecosystem

Technical Experience:

Strong candidates will bring experience across cloud engineering, platform infrastructure, and modern data systems, including:

• Cloud Engineering (AWS preferred): Experience with core services across compute (EC2, EKS/ECS, Lambda), storage (S3), data systems (RDS, DynamoDB, Redshift), networking (VPC design, private connectivity), and security (IAM, KMS). Familiarity with multi-account and multi-region architectures and multi-cloud patterns
• Infrastructure & Reliability: Infrastructure-as-code (Terraform or equivalent), CI/CD integration, observability (metrics, logs, tracing), and building resilient, cost-efficient production systems
• Data & Distributed Systems: Distributed processing (Spark or similar), data platforms (Databricks, Snowflake), orchestration (Airflow), streaming (Kafka), and modern lakehouse architectures (Delta, Iceberg)
• Data Modeling & Lifecycle: Strong understanding of ingestion, transformation (dbt or similar), validation, and serving patterns for analytical and operational use cases

What You Bring:

• 10–15+ years of experience building and operating large-scale data or distributed systems
• 5+ years of engineering leadership experience, including managing senior engineers and tech leads
• Proven track record of delivering complex, high-impact platform initiatives
• Strong technical depth across:
• Software engineering (system design, distributed systems)
• Data engineering (large-scale processing, modeling, pipelines)
• Cloud infrastructure (AWS preferred; multi-cloud experience a plus)
• Experience designing and operating multi-tenant, highly regulated data platforms
• Demonstrated ability to drive clarity in ambiguous environments and lead from problem definition to execution
• Strong track record of prioritization and execution discipline in fast-moving environments
• Ability to balance hands-on technical involvement with organizational leadership

What Helps You Stand Out:

• Experience in healthcare or other regulated industries
• Familiarity with clinical data standards (FHIR, HL7, EHR integrations)
• Experience building or operating clinical data repositories (CDR) or longitudinal patient data systems
• Experience leading large-scale platform transformations or migrations
• Exposure to multi-cloud architectures and cross-platform data integration
• Experience building platforms that support AI/ML use cases, including:
• Feature engineering pipelines
• Training and inference data flows
• Feedback loops and iterative data workflows
• Familiarity with AI-assisted development tools and modern engineering practices
• Ability to evolve platform capabilities to support next-generation data and AI applications

What We’re Looking For

We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment.  Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships.  As such, we need an experienced relationship management individual who can drive success for our customers. 

This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.).

What You Will Do

• Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
• Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally
• Be a proven communicator and presenter with a commitment to maintaining good  internal and external relationships through passion, empathy, and hard work
• Help create a company-wide culture of customer-centricity

What You Need to Succeed

• 7+ years experience in healthcare technology and customer facing roles (required)
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions.
• Effective and empathetic internal and external communication
• Previous experiencing working in one or more of the following areas (required):
  • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector
  • Application of RWD and RWE in the pharmaceutical and life sciences space
  • Understanding of drug development and/or clinical trials
• Living within commutable distance to our office in Boston, MA and able to commute to the office and to client sites periodically

#LI-BC1

What We’re Looking For

As a Sr Product Security Architect at Datavant, you will play a key role in shaping the security posture of our products. You will lead secure architecture and design reviews across Datavant’s portfolio of applications, ensuring that security is embedded throughout the software development lifecycle. Partnering closely with engineering teams, product leadership, and compliance stakeholders, you will provide expert guidance on risk mitigation, make prioritized and actionable security recommendations, and help translate complex regulatory and compliance requirements into practical technical controls.

What You Will Do

• Review projects our development teams build. This will mean putting eyes on code through secure code reviews as well as working with the teams to understand the broad architecture of systems being built. You’ll be very comfortable providing control feedback in a review environment to development teams. This role is not merely a +1, you’ll be adept at using your knowledge to the application of practical risk management.
• Own and conduct security/threat model reviews and provide expertise on security architecture-related topics.
• Own new projects for advancing security in our environment. Be the deep technical expert and collaborate with others on the teams to ensure project success. Your impact here cannot be understated, you are a core contributor and have deep influence to empower Datavant greatness.
• Help facilitate quarterly planning discussions by providing strategic prioritization of all security-related requests, including (but not limited to) architectural feedback, vulnerability remediation, compliance control implementation, etc.
• Be fearless in security control descriptions and writing process related elements down. The processes you build are not a castle of tone deaf documentation but a method of enabling development teams to move faster with more clarity.

What You Need to Succeed

• You have hands-on experience developing in multiple programming languages.You demonstrate strong command of programming and can quickly adapt to new technologies as needed.
• Have a deep understanding of Application and Cloud security. You’ll use this knowledge to provide architectural reviews and contributions to our development teams.
• Have a strong understanding of security controls, both those that exist in audit standards as well as practical controls that can help reduce risk and increase safety in application development environments and AWS and/or Azure.
• Ability to understand the tradeoffs between ideal security and what is necessary to appropriately secure a legacy system 
• You are heavily focused on delivery and being impactful; Understand how to operate and succeed in a very fast-paced environment where the security team should be a partner and enabler for the engineering team rather than a blocker.
• 6+ years of working in architectural and threat modeling review areas.
• 6+ years of working with compliance standards. We lean deeply into individuals who have experience and have practical knowledge of applying standards in low friction ways.

What Helps You Stand Out

• You have experience with security in healthcare or other highly regulated space. Examples: HIPAA, HITRUST, SOC 2, PCI, FedRamp experience from an operational response standpoint.

Role Summary:

The Manager, Provider Privacy Operations serves as a regional privacy and compliance leader supporting Datavant’s Provider division, reporting to the Vice President of Provider Privacy Compliance & Strategy. This manager—covering the West region—will oversee a team of Privacy Analysts responsible for ensuring that privacy, data protection, and compliance standards are embedded in daily Provider Operations.

This role combines people leadership, customer engagement, and operational oversight, acting as the primary privacy partner for the corresponding Provider Operations leader. The manager will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within their assigned region. The manager will be responsible for ensuring the consistent execution of privacy incident management and compliance processes across operational units in the Provider division. The manager will also coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations.

This position requires a strong understanding of healthcare privacy law, exceptional communication and presentation abilities, strong organizational and analytical skills, proven ability to lead and develop teams, and a commitment to fostering a culture of compliance and privacy excellence.

Key Responsibilities:

Leadership & Team Management

• Lead, mentor, and develop a team of Privacy Analysts, fostering a culture of accountability, collaboration, and professional growth.
• Manage workload allocation and performance metrics to ensure timely, high-quality resolution of privacy matters.
• Encourage continuous learning through coaching and participation in Datavant’s Compliance training and professional development programs.
  
  

Operational Privacy Oversight

• Provide day-to-day leadership for privacy compliance within the assigned region, including incident management, release of information compliance, and customer escalation support.
• Review and approve incident investigations, ensuring completeness, regulatory alignment, and consistency.
• Identify emerging trends, systemic risks, and operational inefficiencies; develop corrective action plans and contribute to root cause analyses.
• Support the creation and standardization of policies, procedures, and privacy controls that align with enterprise-wide compliance frameworks.
  
  

Customer and Partner Engagement

• Serve as the primary privacy liaison for Provider Operations and customers within your region—leading privacy-related discussions, addressing escalations, and building trusted relationships.(minimum 30% travel expectation).
• Manage follow-up actions from Unauthorized Access Disclosure (UAD) incident reports, regulator inquiries, and audit requests, partnering closely with Provider division leadership to drive timely resolution.
• Represent Datavant at regional conferences including health information management (HIM) events, customer meetings, and compliance education forums (minimum 30% travel expectation).
  
  

Cross-Functional Collaboration

• Partner with Legal, Security, and Provider Operations to align Provider division privacy practices with enterprise compliance and data governance standards.
• Support implementation of Datavant’s UAD reduction strategy across Provider Operations and in partnership with Provider Product, translating compliance goals into action plans and tactical risk mitigation.
• Provide privacy-by-design and compliance-by-design input for new Provider products, workflows, and customer enhancement requests.
  
  

Program Development & Reporting

• Develop and deliver targeted privacy education sessions tailored to operational teams and customer needs.
• Maintain oversight of regional-level privacy incident tracking, analytics, and reporting dashboards; present insights to Compliance leadership.
• Contribute to quarterly business reviews and enterprise compliance reports, providing data-driven updates and recommendations for improvement.
• Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters.
• Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards.
• Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Privacy and Compliance leadership and Legal on next steps.
• Monitor privacy incident trends across regions to identify systemic risks and recommend proactive mitigation measures.
• Ensure consistent application of policies, processes, and reporting across the region
• Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams.
• Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions.
• Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness.
• Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities.
• Assist in implementing enterprise privacy and compliance policies within assigned regions.
• Provide privacy-by-design and compliance-by-design guidance to operational teams.
• Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices.
• Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis.
• Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives.
• Provide zone-level performance metrics and updates Privacy leadership for inclusion in enterprise-wide reporting.
• Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements.

Basic Qualifications:

• Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field.
• 6+ years of experience in healthcare compliance, privacy, or information governance.
• Minimum 3 years of experience in a leadership, supervisory, or team management role.
• Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws.
• Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses.
• Proficiency in privacy incident tracking systems and data reporting tools.
• Excellent analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong ethical judgment, attention to detail, and commitment to confidentiality.
• Live in the PST or MNT time zones or be willing to 
• Ability to travel up to 30%

Desired Qualifications:

• Master’s degree in Health Information Management, Healthcare Compliance, or a related discipline.
• Professional certification such as CIPP/US, CHPC, CHC, or RHIA.
• Experience in a healthcare technology or health data interoperability organization.
• Familiarity with privacy-by-design frameworks and compliance integration in technology environments.
• Experience collaborating with internal audit or regulatory compliance teams.
• Demonstrated success in developing and delivering privacy training or educational materials.
• Strong interpersonal skills with the ability to influence and build relationships across functions and levels.

What We’re Looking For

The Enterprise Account Manager (EAM) is responsible for managing and expanding strategic post-sale relationships across a portfolio of enterprise insurance carrier clients, primarily within the Top 200 U.S. Property & Casualty insurers.

This role serves as the primary client success leader responsible for driving retention, adoption, and revenue expansion within the installed customer base. The EAM establishes a disciplined operating cadence to protect existing revenue while enabling long-term customer value realization and identifying strategic growth opportunities.

Success is measured by retention performance (GRR/NRR), adoption and time-to-value, organic growth (new users/locations), and field conversion outcomes (including a minimum 35% win rate on CS-sourced opportunities)

What You Will Do

Strategic Account Ownership & Executive Relationship Management

• Serve as the primary post-sale relationship owner for assigned strategic insurance carrier clients.
• Develop and maintain trusted relationships with executive leadership, claims operations leaders, and key operational stakeholders.
• Maintain comprehensive stakeholder maps and influence strategies to strengthen long-term partnerships and reduce churn risk.
• Lead Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) while ensuring alignment on performance, priorities, and next steps.
•  Drive strategic account planning sessions to support retention, growth, and executive engagement. 

Retention & Risk Management (GRR/NRR Discipline)

• Protect revenue through proactive retention management: monitor health indicators, surface risks early, and drive mitigation plans with clear ownership and timelines.
• Escalate issues effectively and coordinate internal resources to restore service confidence and prevent revenue loss.
• Ensure renewal readiness through documented account plans, executive sponsorship, and performance reporting. 

Client Enablement & Adoption (Time-to-Value and Sustained Usage)

• Lead client enablement initiatives designed to accelerate onboarding, increase adoption, and maximize ongoing utilization across Ontellus products and services.
• Develop and execute customer success plans tied to measurable outcomes, including time-to-first-value and adoption milestones.
• Partner with Product/Ops/Support to remove workflow friction and improve client experience where it impacts adoption and retention. 

Growth Within Existing Relationships (Users, Locations, Upsell)

• Drive revenue expansion within the installed base through:
  • Net new users within existing carrier relationships
  • Net new locations / offices / claim groups onboarded
  • Upsell of new and existing products aligned to carrier needs and value realization
• Identifying expansion opportunities and aligning internally and externally on execution strategies.
• Developing enablement plans that support successful deployment and value realization.

Cross-Sell Opportunity Identification (in Partnership with Field Sales)

• Proactively identify and qualify cross-sell opportunities aligned to defined standards (validated pain/use case, stakeholders mapped, product fit confirmed, value range, next step/MAP).
• Partner with Field Sales to transition qualified opportunities and maintain joint accountability for results, including:
  • CS-sourced opportunity acceptance rate
  • Velocity from identification to acceptance to close
  • Minimum 35% win rate on CS-sourced opportunities (tracked quarterly by portfolio) 

Operating Cadence, CRM Discipline, and Executive Reporting

• Run a consistent operating rhythm across the book of business:
  • Weekly: account health/risk movement, escalations, enablement progress, expansion plays, field opportunity pipeline
  • Monthly: portfolio performance review (GRR/NRR, adoption, organic growth, field outcomes)
  • Quarterly: QBR/EBR coverage and strategic account plan updates
• Maintaining strong CRM discipline within Salesforce or equivalent platforms, including accurate documentation, activity tracking, and forecasting inputs.
• Delivering concise executive-level summaries and performance insights for internal leadership and cross-functional teams. 

Cross-Functional Collaboration

• Partner with Operations to ensure execution quality, issue resolution, and continuous performance improvements that protect retention.
• Partner with Product to influence roadmap priorities, drive launch readiness, and support customer-facing enablement content.
• Partner with Marketing on adoption campaigns and strategic communications aligned to enterprise carrier needs. 

What You Need to Succeed

• Bachelor’s degree or equivalent experience.
• Minimum 5+ years in enterprise account management, customer growth, or strategic client-facing roles (experience working with insurance carriers, legal services, or claims-related industries preferred).
• Demonstrated success managing executive relationships and navigating complex, multi-stakeholder enterprise accounts.
• Proven track record improving retention and driving expansion within existing customers (users/locations/product growth).
• Strong analytical and operating rigor; comfortable with GRR/NRR concepts, pipeline metrics, and CRM reporting (Salesforce preferred).

What We’re Looking For

We’re looking for experienced and credentialed inpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

What You Will Do:

• Assign diagnostic and procedural codes using ICD-10-CM and ICD-10-PCS codes
• Accurately sequence and abstract medical codes from patient records, ensuring precision and adherence to documentation
• Oversee and audit the work of Level 1 & 2 Coders, where applicable
• Champion documentation improvement opportunities and coding issues, facilitating resolution with relevant stakeholders
• Uphold an overall 95% coding accuracy rate and a 95% accuracy rate for MS-DRG assignments
• Maintain site-specific productivity benchmarks
• Foster professional communication with colleagues, management, and hospital staff, while addressing clinical and reimbursement issues

What You Need to Succeed:

• A minimum of 3 years of recent inpatient coding facility experience
• CCS, RHIT, or RHIA preferred
• Strong verbal and written communication skills

What Helps You Stand Out:

• Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AHIMA/AAPC with a preference for CCS
• Minimum of 3 years of inpatient coding experience at a Level I Trauma Center, preferably within an academic medical facility.
• Experience with significant level of coding quality review feedback
• Experience in computerized encoding and abstracting software

What We Offer: 

• Benefits for PRN employees: 401k savings plan w/match 
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

The VP of Data & ML Platforms is a senior executive accountable for the strategy, architecture, and delivery of Datavant's enterprise data and ML platform.

This role owns the full data stack, from ingestion and storage through governance, compute, and AI/ML enablement, ensuring that Datavant's data assets are architecturally sound, well-governed, and positioned to scale through organic growth and acquisition. 

This is not a governance-only position. The VP sets architectural direction, makes definitive technology decisions, and builds a high-performing engineering organization capable of operating at enterprise scale in a regulated healthcare environment. The role has authority over data platform architecture, governance standards, and AI infrastructure strategy, and is accountable for reliability, architecture maturity, governance adoption, and integration readiness

Key Responsibilities

Data Platform Architecture & Strategy

• Own the long-term enterprise data architecture, including the evolution of the company's data lake, cloud data warehouse, and clinical compute environments
• Drive and enforce a compute-agnostic platform strategy—where data lives in governed storage and multiple engines can query it without creating siloed copies
• Establish and mature dataset contracts, schema governance, and versioning standards that enable domain teams to evolve independently without breaking downstream consumers
• Make and communicate architecture decisions across catalog, ingestion, transformation, and compute
• Own data platform cost governance, ensuring infrastructure spend is transparent, attributable, and aligned with business value

Data Governance & Quality

• Establish formal data governance at enterprise scale, including ownership models, access controls, lineage, data quality standards, and compliance frameworks appropriate to healthcare (HIPAA, SOC 2, FedRAMP readiness)
• Own the metadata and governance layer, ensuring it is well-adopted across the organization, aligned with the broader catalog strategy, and portable rather than locked to a single vendor
• Drive data quality as an engineering discipline, embedding checks, monitoring, and accountability into platform and domain workflows.
• Ensure data access, permissioning, and change management processes are scalable and do not become bottlenecks to engineering velocity

AI & ML Infrastructure Enablement

• Own the AI/ML infrastructure layer, model training environments, compute provisioning (CPU/GPU), model deployment and serving frameworks, and MLOps tooling
• Ensure the data platform is AI-ready: well-cataloged, semantically rich, and accessible to data science and ML engineering teams across the organization
• Partner with business units and product teams to enable AI-driven workflows and analytics products by providing reliable, governed data foundations and scalable compute infrastructure

Team Leadership & Development

• Lead and develop the data engineering organization, spanning data platform infrastructure, clinical data engineering, data integration, ML platform, and data operations
• Assess organizational structure and talent against the demands of the platform at scale, making changes where necessary to ensure the right people are in the right roles
• Build a culture of architectural ownership, engineering rigor, and operational accountability
• Represent data platform and AI infrastructure strategy at the executive level, shaping investment priorities and contributing to enterprise technology strategy
• Partner with recruiting to attract and retain senior technical talent in a competitive market

Requirements

• 15+ years in technology leadership, with at least 5 years in a VP or senior director role leading enterprise data platform or data engineering organizations
• Proven track record building and scaling data platforms in complex, high-growth environments, ideally through periods of significant M&A activity
• Deep architectural expertise across the modern data stack: open table formats, cloud data warehouses, streaming infrastructure, transformation frameworks, and metadata/governance tooling
• Experience establishing data governance programs at enterprise scale, including ownership models, data quality frameworks, lineage, and access controls
• Strong understanding of AI/ML infrastructure, model training, serving, MLOps, and how data platform maturity enables AI adoption
• Experience leading in regulated or compliance-heavy environments (healthcare, life sciences, or financial services)
• Demonstrated ability to operate as a peer-level leader, credible with engineers, effective with executives, capable of making definitive architectural decisions under ambiguity
• Experience leading geographically distributed engineering teams
• Strong cost management instinct, able to balance platform investment against operational efficiency and budget constraints

******2,500 Sign on Bonus*******

As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

Preferred: In need for a FT IP auditing specialist. Auditing specialist will be responsible for reviewing and validating DRGs specific to Medicare and Medicare Managed Care. Interest in coding IP charts in the event the contract ends. Must be able to work 40 hours/week M-F. Systems: Cerner PowerChart, 3M360; CCS certification.

You Will:

• Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment.
• Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment.
• Provide coder education through the auditing process.
• Prepare preliminary results for review by the facility or CCS HIM director.
• Review disagreements on APC/DRG changes with the appropriate manager.
• Prepare the final reports for the coding audit and actively participates in the resolution of audit findings.
• Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments.
• Attend coding workshops as necessary.
• Stay current with regulatory changes.
• Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution.
• Demonstrate versatility and exceptional work across a wide range of coded services.
• Meet with client facility representatives to discuss issues and trends identified in audits.
• Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation.
• Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession.
• Conduct audits on external coding staff as needed and provides reports to the manager as directed.
• Handle a high complexity of work functions and decision-making.
• Demonstrate strong organizational, teamwork, and leadership skills.

Preferred: In need for a FT IP auditing specialist. Auditing specialist will be responsible for reviewing and validating DRGs specific to Medicare and Medicare Managed Care. Interest in coding IP charts in the event the contract ends. Must be able to work 40 hours/week M-F. Systems: Cerner PowerChart, 3M360.

What you will bring to the table: 

• 3+ years experience coding and auditing
• Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS
• Preferred: CCS, RHIT, or RHIA credentials.
• Recent experience in academic/level 1 trauma centers
• Experience coding and auditing inpatient and outpatient records for various facilities
• Track record of acceptable productivity standards
• Maintain 95% accuracy rate for APC assignment and 95% productivity rate
• Experience with various software including EMR, Encoder and Auditing software

Perks:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year 
• Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on  level, responsibilities, skills, and experience for a specific job. 

Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We protect, connect, and deliver the world’s health data to power better decisions and advance human health. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. 

In this role, you will be working closely with our internal partners, helping them make sense of the data received from our clients, and analyzing the data to create any standard and custom reports as required by internal and external customers. As a core member of the project teams, you will also have the opportunity to identify and implement process improvements in the data analysis lifecycle. This position is ideal for someone who has the right mix of data analysis, curiosity, and communication skills to delight customers with thoughtful analyses, insights and visualizations.

You will:

Deliver high-quality work on defined problems, growing in your independence and analytics capabilities and supporting key stakeholders by:

• Gather Business Requirements
• Understand Datavant’s business, products and data stores
• Gather requirements from clients around data analysis
• Work with the customer success managers (CSMs) to review and validate the data analysis requirements
• Perform data manipulation and analysis
• Identify the best sources of primary or secondary data to satisfy business requirements
• Work with cross-functional teams (analytics, data integrations, engineering) to collect and transform data
• Review active project metrics with CSMs to determine if forecasted outcomes are in alignment with expectations
• Communicate Insights
• Use business intelligence tools to create reports and visualizations that communicate results of data analysis
• Combine data from multiple sources and business logic to create standard and custom output reports for delivery
• Present and explain analytical problems, approaches, results, and recommendations
• Improve Processes
• Use preliminary analyses to revise report methodologies, when necessary, and analyze end results
• Develop and implement scripts to automate analyses to solve data problems
• Oversee the implementation of approved process improvements
• Demonstrate Initiative and Focus
• Demonstrate ability to adapt in a rapidly changing environment with evolving product capabilities
• Have a high degree of initiative and customer service focus
• Be a results oriented team player

What you will bring to the table: 

• Bachelor’s degree in Computer Science, Mathematics, Statistics, Health Services, Economics or equivalent field required.
• 1-3 years of hands-on work experience in business intelligence and analytics. Technical knowledge of BI techniques and tools like Sigma BI, Power BI or Looker.
• Experience conducting data analysis in SQL and Excel, and a scripting language like Python, R, SAS
• Strong communication skills necessary to relay complex data analysis requirements to team members and customers.
• Strong organizational and planning skills are essential. 
• Ability to work independently when needed, applying critical thinking and problem solving to achieve a positive outcome. 

Bonus points if:

• Experience working in the healthcare industry
• Experience and familiarity with MA, ACA and Medicaid Risk Adjustment models.
• Experience with other business intelligence backend and analytics applications
• Familiarity with or interest in learning Databricks, Snowflake, dbt, Airflow, etc for data ETL, pipelines, and intermediate engineering work

We are seeking a strategic and analytical leader to build and scale Datavant’s workforce planning capabilities within our Provider Operations division. This leader will own capacity planning, forecasting, and resource optimization to ensure Datavant’s operational teams can scale efficiently and meet customer demand. You will serve as the bridge between finance, operations, and product leadership—driving data-informed decisions that optimize capacity, enable scalable growth, and enhance operational quality.

As the Workforce Planning Director, you will:

• Own the Workforce Planning Function: Establish and lead the strategic workforce planning discipline for the Provider Business Unit, enabling Datavant to anticipate operational needs and scale effectively. Define the long-term workforce strategy, balancing demand forecasts, staffing capacity, productivity, and cost efficiency. Serve as the primary architect for workforce planning processes and governance, driving alignment between operational performance, financial planning, and business objectives.
• Manage the WFM Solutions Suite: Collaborate with the Business Intelligence Team to develop and improve the WFM Solutions Suite, including demand forecasting, capacity planning, and scheduling, in order to optimize staffing across onsite, remote, and global personnel. Convene SMEs to improve forecasting methodologies, account for seasonal and cyclical business variations, and incorporate other factors that impact volume and capacity forecasts into the model.
• Analyze and Communicate Trends: Regularly analyze and communicate capacity and productivity trends and performance metrics, providing actionable capacity insights and recommendations to Provider BU leadership. Partner with the corporate finance team to determine the actual and projected impact of labor productivity and efficiency programs. Create and deliver presentations for monthly and quarterly senior leadership meetings and strategic committees. 

What you will bring to the table: 

• Experience: 8+ years of relevant experience in the leading workforce management and capacity planning at a large organization, preferably within the healthcare or release-of-information industry.
• Education: Bachelor’s degree in Business or a related field required; MBA is a plus.
• Skills:
• Proven ability to develop and lead a workforce planning function at a company with ≥1,000 personnel.
• Experience working with business intelligence teams to develop and optimize integrated volume and capacity forecasting models.
• Proven success partnering with executive teams to translate data into workforce strategy.
• Exceptional written and verbal communication skills; experience presenting to and influencing senior and executive management.
• Strong business acumen and analytical skills, including data analysis, data visualization tools and software, and reporting.
• Ability to lead through influence in a distributed and matrixed environment.

#LI-BC1

What We’re Looking For

We’re looking for experienced and credentialed inpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

What You Will Do:

• Assign diagnostic and procedural codes using ICD-10-CM and ICD-10-PCS codes
• Accurately sequence and abstract medical codes from patient records, ensuring precision and adherence to documentation
• Oversee and audit the work of Level 1 & 2 Coders, where applicable
• Champion documentation improvement opportunities and coding issues, facilitating resolution with relevant stakeholders
• Uphold an overall 95% coding accuracy rate and a 95% accuracy rate for MS-DRG assignments
• Maintain site-specific productivity benchmarks
• Foster professional communication with colleagues, management, and hospital staff, while addressing clinical and reimbursement issues

What You Need to Succeed: 

• A minimum of 3 years of recent inpatient coding facility experience
• CCS, RHIT, or RHIA preferred
• Strong verbal and written communication skills

What Helps You Stand Out:

• Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AHIMA/AAPC with a preference for CCS
• Minimum of 3 years of inpatient coding experience at a Level I Trauma Center, preferably within an academic medical facility.
• Experience with significant level of coding quality review feedback
• Experience in computerized encoding and abstracting software

What We Offer: 

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year
• Stipend provided to assist with education and professional dues (AHIMA/AAPC)
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

What We’re Looking For

We are seeking a Senior Cloud Security Engineer to architect and operationalize Datavant’s enterprise Edge Defense strategy within the Secure Product & Infrastructure program.

This role is accountable for defining long-term WAAP architecture, standardizing protection patterns across verticals, and ensuring scalable, automated coverage for all internet-facing workloads.

You will operate at a systems level and serve as a senior security partner to Engineering teams—shaping architectural direction, influencing roadmap decisions, and ensuring edge protection scales with the business.

We are looking for a true senior-level engineer who can own program-level outcomes, not just implement controls.

What You Will Do

• Define and evolve the enterprise Edge Defense architecture across cloud-native, CDN-layer, and hybrid environments.
• Lead cross-vertical rollout of standardized WAAP patterns, replacing fragmented or manually managed implementations with automated, enforceable models.
• Drive vendor evaluation, integration, and lifecycle governance for WAAP technologies.
• Establish infrastructure-as-code and policy-as-code frameworks that make secure edge protection the default path for Engineering teams.
• Partner deeply with Platform and Product Engineering during system design to prevent downstream security debt.
• Define and track program-level KPIs for edge protection, including coverage, enforcement maturity, drift reduction, onboarding velocity, and detection quality.
• Mentor and elevate other security engineers in edge and cloud security domains.

What You Need to Succeed

• Deep experience designing and operating WAAP or WAF controls at scale across multi-account and multi-environment deployments.
• Proven ability to architect security programs, including governance models, automation strategy, lifecycle management, and cross-team alignment.
• Strong infrastructure-as-code expertise and experience building reusable modules and guardrails adopted across teams.
• Demonstrated success serving as a trusted, customer-oriented security partner to Engineering leadership.
• Ability to influence without authority and navigate competing priorities across verticals.
• Strong operational instincts and experience designing for long-term maintainability and response integration.
• Comfort operating in regulated environments and designing controls that scale across commercial and compliance-constrained systems.
• Active use of AI-assisted development tools to accelerate infrastructure and security engineering work, with appropriate validation discipline.

What Helps You Stand Out

• You have architected or materially transformed a WAAP or edge protection program across multiple engineering verticals.
• You have led vendor migrations or platform consolidations in the edge protection space.
• You have authored Architecture Decision Records (ADRs) that shaped long-term security architecture and influenced senior engineering leadership.
• You have defined measurable security KPIs that guided roadmap investment and engineering alignment.
• You are known for reducing architectural complexity while increasing automation, coverage, and engineering confidence.

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. 

What We’re Looking for:

We are seeking a Vendor Success Lead (VSL) to join our Payer Retrieval HIH Team. This role will serve as the primary point of contact for multiple of our largest vendors, facilitating meetings, analyzing inventory, and communicating with internal stakeholders. The ideal candidate for this role will bring knowledge of the Payer industry, demonstrated ability to problem solve and execute against deadlines, and a strong ability to build trust and rapport with both internal and external stakeholders.

What You Will Do:

• Serve as the main point of contact for the department’s largest and most complex vendors, representing the company in all vendor meetings and communications
• Lead vendor meetings to review inventory statuses and drive follow-ups to ensure alignment on priorities, deliverables, and performance expectations
• Review dashboards and inventory data to deliver accurate forecast totals, set priorities, identify risks, and recommend strategies to meet client goals with vendors 
• Own day-to-day vendor management, balancing multiple projects, competing priorities, and time-sensitive escalations
• Regularly review client projects and proactively identify projects pacing behind plan to  partner with vendors to course-correct and maintain delivery timelines
• Support projects by tracking deliverables and reporting results to leadership and other internal teams 
• Monitor vendor performance and report gaps, trends, and concerns; provide weekly escalations and updates to leadership 
• Drive continuous improvement by playing an active role in creating, refining, and documenting processes, procedures, and tools, documenting all processes through standard SOPs
• Manage daily efforts to improve chart retrieval performance from vendors and ensure targets and pacing are consistently met 
• Own payment reconciliation with vendors and work with Accounts Payable to ensure accurate and timely payments
• Maintain ownership of project inventory, ensuring scheduling is executed quickly and efficiently 
• Collaborate closely with internal partners to prepare and deliver files to vendors for scheduling, ensuring all inventory is captured across projects
• Maintain and be accountable for department KPIs related to inventory management, ensuring inventory is actively worked and dispositioned appropriately

What You Need to Succeed:

• Bachelor’s degree in Business Administration, Healthcare Management, Business Analytics, Economics or related field preferred
• 2-5 years’ experience in Healthcare Technology, Medical Records or Health Information. Prior experience in account management or operations for a healthcare services company or health plan preferred
• Understanding of Risk Adjustment and Healthcare/Health IT industry experience
• Knowledge of project management principles and frameworks of successful project management from an account support perspective
• Demonstrated competency in problem solving, decision making and executing against goals and deadlines
• Ability to quickly establish rapport, credibility, trust and respect throughout the organization and with clients
• Excellent oral and written communication skills and the ability to effectively and persuasively present data
• Excellent strategic thinking and precise analytical skills; demonstrated ability to anticipate vendor needs
• Professional and positive approach, self-motivated, and conscientious team player with strong attention to detail

What Helps You Stand Out:

• Project Management coursework or PMP Certification preferred
• SQL preferred

What We’re Looking For

As Business Systems Manager, Life Sciences, you will own and evolve the systems that power how we operate. Reporting to the Life Sciences Operations Lead, you will serve as the embedded systems owner for the vertical, responsible for platform architecture (e.g., Monday.com), workflow design, integrations, and operational reporting. You will partner closely with Operations, Finance, delivery teams, and IT to ensure our tools are simple, scalable, and aligned with how the business actually runs.

This is not an IT support role. It is a strategic, hands-on position focused on building durable, pragmatic systems that improve operator experience and enable strong leadership visibility.

What You Will Do

• Serve as the primary owner and architect of a platform such as Monday.com for the Life Sciences business, supporting project delivery, time tracking, resourcing, and capacity planning across multiple sub-business units
• Lead the migration and consolidation of legacy tools into Monday, simplifying workflows and eliminating redundant systems
• Design scalable system architecture that supports current operations and future growth, balancing flexibility with standardization
• Partner with Operations and Finance to build dashboards and reporting that provide visibility into utilization, delivery health, forward-looking capacity, and project-level performance
• Translate evolving business processes into clear, intuitive system workflows that reduce friction and administrative burden for operators.
• Design and oversee integrations between Monday and other core systems (e.g., CRM, collaboration tools, BI platforms), partnering with Enterprise Applications and IT to ensure governance alignment
• Establish a structured intake and prioritization process for system enhancements, maintaining a forward-looking roadmap for the Life Sciences tooling ecosystem
• Enforce data integrity, access controls, and enterprise security standards within Life Sciences-owned systems

What You Need to Succeed

• 5-9 years of experience in Business Systems, Business Operations, Enterprise Applications, or related roles in scaling organizations
• Hands-on ownership and administration of Monday.com (or a similar workflow platform) in a multi-team environment
• Experience implementing or migrating teams onto new systems at scale (100–500 users preferred)
• Strong business process design mindset, able to translate operational needs into simple, durable system architecture
• Experience building dashboards and operational reporting that support executive decision-making
• Familiarity with system integrations and cross-platform workflow automation
• High EQ communication skills and the ability to explain technical concepts in clear, practical terms
• A pragmatic, operator-first approach, focused on the simplest durable solution rather than unnecessary complexity
• Comfort operating in fast-paced, evolving environments with shifting priorities

#LI-BC1

What We’re Looking For

We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment.  Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships.  As such, we need an experienced relationship management individual who can drive success for our customers. 

This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.).

What You Will Do

• Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
• Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally
• Be a proven communicator and presenter with a commitment to maintaining good  internal and external relationships through passion, empathy, and hard work
• Help create a company-wide culture of customer-centricity

What You Need to Succeed

• 7+ years experience in healthcare technology and customer facing roles (required)
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions.
• Effective and empathetic internal and external communication
• Previous experiencing working in one or more of the following areas (required):
  • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector
  • Application of RWD and RWE in the pharmaceutical and life sciences space
  • Understanding of drug development and/or clinical trials
• Living within commutable distance to our office in New York City, NY and able to commute to the office and to client sites periodically

#LI-BC1

As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

*****Seeking a full-time Inpatient Audit Specialist with 3+years' experience.  Experience with Streamline evaluator, Cerner, 3M a plus.  Will be responsible for onboarding and monthly IP coding QA;CCS certification******

You Will:

• Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment.
• Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment.
• Provide coder education through the auditing process.
• Prepare preliminary results for review by the facility or CCS HIM director.
• Review disagreements on APC/DRG changes with the appropriate manager.
• Prepare the final reports for the coding audit and actively participates in the resolution of audit findings.
• Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments.
• Attend coding workshops as necessary.
• Stay current with regulatory changes.
• Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution.
• Demonstrate versatility and exceptional work across a wide range of coded services.
• Meet with client facility representatives to discuss issues and trends identified in audits.
• Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation.
• Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession.
• Conduct audits on external coding staff as needed and provides reports to the manager as directed.
• Handle a high complexity of work functions and decision-making.
• Demonstrate strong organizational, teamwork, and leadership skills.

****Seeking a full-time Inpatient Audit Specialist with 3+years' experience.  Experience with Streamline evaluator, Cerner, 3M a plus.  Will be responsible for onboarding and monthly IP coding QA******

What you will bring to the table: 

• 3+ years experience coding and auditing
• Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS
• Preferred: CCS, RHIT, or RHIA credentials.
• Recent experience in academic/level 1 trauma centers
• Experience coding and auditing inpatient and outpatient records for various facilities
• Track record of acceptable productivity standards
• Maintain 95% accuracy rate for APC assignment and 95% productivity rate
• Experience with various software including EMR, Encoder and Auditing software

Perks:

• Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
• Free CEUs every year 
• Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
• Equipment: monitor, laptop, mouse, headset, and keyboard
• Comprehensive training led by a credentialed professional coding manager 
• Exceptional service-style management and mentorship (we’re in this together!)

We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer).