About the Team:

The Content organization is responsible for identifying, creating or licensing and integrating best-in-class unstructured and structured content into the AlphaSense platform. The team reports to the Chief Content Officer and has strategy, product and content management, collection operations and support responsibilities for each Content vertical. We have been experiencing rapid growth across all content sets. We value and uphold transparency, trust, and accountability in our relationships within the Content teams and with external partners and internal stakeholders.

About the Role: 

We are seeking a Sr. Product Manager for New Content Initiatives and Strategy to help us shape our approach to new content generation and integration. Candidates should have deep knowledge of capital markets and investment research combined with extensive experience of building and managing financial content and AI-powered investment analysis workflows.

Who You Are:

• 10+ years of work experience at a leading financial institution or investment research platform firm as a Product or Content Manager focused on the delivery of content, features, analytics, and models for front-office investment professionals
• 5+ years managing a large, globally distributed content generation operation
• Expert knowledge of various market data and investment research databases, products, and tools (e.g. Fundamentals, Estimates, M&A Transactions data, Ownership data, Market data, Excel plug-in, XML feeds)
• Demonstrated ability to lead a dedicated cross-functional development team of engineers, data experts, QA, scrum master
• Thorough understanding of the logic and concepts of relational and JSON databases; demonstrated experience using them is strongly preferred
• BSc/MSc in engineering, finance, economics, or related field
• Deep passion for corporate finance, capital markets, and investment research, with AI expertise gained from a buy-side/sell-side firm or through deploying and managing products and data for investment professionals
• Natural enthusiasm for working at the intersection of AI, data, technology, and finance and a proven track record of extensively leveraging NLP, machine learning, and generative AI
• Self-starter who has built, launched, and managed a marquee product or run a large content generation operation for the investment community
• Thrives in high-paced, high-growth environments with strong multi-tasking abilities
• Excellent presenter with ability to influence executives and align cross-functional stakeholders
• Empathic communicator who listens well and identifies problems in need of solutions
• Front-office background (research analyst, investment banker) preferred
• Experience at a market intelligence or financial research SaaS startup preferred
• Agile/iterative development methodology experience preferred
• Experience with distributed teams preferred
• CFA certification preferred

What You’ll Do: 

New Content Initiatives and Product Ownership

• Identify the Need:  Become a use case expert for all major AlphaSense user personas. Contribute to market research and competitive analysis to identify net new opportunities for innovation and differentiation. Identify new high impact AI-driven functionality and data sets and formulate the licensing target vendors or self-sourcing strategy to introduce new content into the AlphaSense platform and agentic workflows. 
• Showcase the Value: Leverage rapid prototyping apps and workflows to demonstrate value proposition and expected impact to users or internal operational capabilities while also projecting cost and complexity of implementing new concepts, content, and functionality.
• Own the Content Lifecycle: Take full ownership of the implementation of strategic content initiatives beyond the concept stage: 
• Sourcing analysis and buy vs build assessments 
• Scope and cost of implementation and ongoing operation 
• Business case and funding request
• Cross-functional leadership with engineering and operations in optimizing for the best mix of technology (speed, automation) and person power (flexibility) 
• Cross-domain dependencies management
• Design and implementation of a robust operating KPI framework 
• Content and product launch support 
• Roadmap management 
• Usage data analysis

Content Generation Strategy and Other Team-wide Contributions

• Thought Leadership: Advise product managers and content leads on best practices for content creation, curation, and management across various data sets and platform modules, including data provenance methodologies, metadata strategy and execution, and language model and AI workflow orchestration
• Market Research and Assessment: Track industry trends and competing platforms, solutions, and content to deliver competitive intelligence and better evolve product and content vision. Keep abreast of a rapidly evolving competitive landscape and client expectations along with unprecedented LLM and AI workflow advances.
• Enable Team Efficiency and Scale: Provide guidance, process knowledge, and tooling to foster broader team adoption of rapid prototyping and AI workflow experimentation. Collaborate with product managers and content leads to test implementation scenarios and produce specs without engineering dependencies.

Role Summary:

The successful candidate will be responsible for supervising and guiding a team of analysts in their day-to-day execution of their responsibilities. This includes planning, coordinating, and directing the activities of the team to ensure that all tasks are performed efficiently and effectively. The team lead will work closely with the team manager, product managers, and other stakeholders to ensure that operations are aligned with the company's overall goals and objectives. The ideal candidate should possess excellent leadership skills, a strong understanding of team dynamics, and the ability to inspire and motivate team members.

About the Team:

This team is working to expand AlphaSense’s financial data offering and support the needs of our clients. The team’s tasks will include: identifying, sourcing and curating new content, configuring automatic content ingestion processes, and monitoring content quality.

Roles & Responsibilities:

• Lead and manage a team of around 10 analysts, providing guidance, support, and coaching to foster a high-performing and collaborative work environment
• Serve as a point of escalation for resolving complex issues and conflicts, working closely with team members to find timely and effective solutions
• Set clear performance expectations and goals for team members and ensure they have the necessary resources and training to meet them
• Monitor team performance and provide regular feedback, recognizing achievements and addressing areas of improvement in a constructive manner
• Collaborate with the operations manager to ensure smooth coordination and alignment of hiring, content generation and data integrity goals and objectives
• Conduct regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development

Candidate Requirements:

• Expert knowledge and understanding of all aspects of sourcing, curating and supporting M&A transactions data. Strong preference for technically-savvy candidates with understanding of language models and content extraction techniques
• Proven experience in a leadership role (minimum 2 years)
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team
• Sound knowledge of team dynamics, performance management, and employee development
• Strong problem-solving and decision-making abilities, with a results-oriented mindset
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively
• Proficiency in the Google Suite
• Bachelor’s Degree (with strong academic record).

About the Team:

The Broker Relations Team, which is responsible for developing and managing relationships within the global sell-side research community, sits within AlphaSense’s Content Team, which is responsible for identifying, creating, licensing and integrating best-in-class content/data. The Content Team, led by the Chief Content Officer, oversees the strategy, product management and support responsibilities for each Content vertical. We value and uphold transparency, trust and accountability in our relationships within the team as well as with internal and external stakeholders. 

About the Role: 

AlphaSense seeks an individual to grow its sell-side content collection within EMEA. This individual will engage with key research stakeholders within Sell-side and Independent Research Firms (e.g. Head of Research, Research COO, Head of Operations and Distribution) to pitch the value proposition of research contribution to AlphaSense, handle objections and negotiate distribution agreement terms. As well as bringing on new contributors, this individual will manage all aspects of the relationship and be the key contact point for AlphaSense. 

The successful applicant will have an in-depth knowledge of the research written and distributed by Sell-Side Research Departments and Independent Research Firms. Understanding the workflows and entitlement requirements of the contributing firms and consumers (buy-side/sell-side, investment banking, consultants, corporates and other client types) is essential. This individual strives to deeply understand what research and data matters to these users and delivers new content and related partnerships to meet those desires.

Who You Are:

• 8 to 10 years experience in financial services at a research/content vendor, sell-side or independent research firm, with specific focus on sell-side Investment Research is required
• Solid existing senior relationships with and knowledge of a variety of research/content providers
• Strong experience with commercial and contractual negotiation with research contributors, including ability to creatively navigate through complex commercial terms and blockers to result in mutually agreeable and beneficial terms for all parties
• Effective communication skills working and external broker contacts at all levels and internal colleagues
• Subject-matter expertise with research feeds, metadata, assorted document, and research delivery types a plus
• A self-starter who is team oriented but can work independently and manage a small team 
• Experience working with globally distributed teams in different time zones
• Strong analytical skills and outstanding attention to detail
• A superior ability to set priorities, stay focused and meet deadlines
• Solid Microsoft Office, Google Sheets/Google Docs/Google Slides and SalesForce experience

What You’ll Do: 

• Develop new relationships and manage ongoing relationships with key decision makers (DOR, COO and Research Distribution Managers) at the key Sell-Side Research Departments and Independent Research Firms throughout EMEA
• Prospect for new research sources and partners, creating and maintaining a constant pipeline of opportunities
• Meet content acquisition and retention goals as set with the Global Head of Broker Relations and the CCO.
• Introduce ideas for new research/content to be considered for integration into the AlphaSense product
• Negotiate commercial and contractual arrangements with new research/content partners
• Manage renewals and renegotiation as necessary with existing research/content partners
• Assist in project management of partnership initiatives with research/content providers
• Analyse other relevant competing products in the market and interact with customers to understand their workflows and pain points and gather and document actionable feedback
• In coordination with the research product managers and other stakeholders, contribute to the successful launch of research/content into the market, including the creation of announcements, marketing collateral, documentation, user training and internal training
• Monitor contributor research usage within the AlphaSense products
• Communicate quarterly royalty payment and usage reports with Contributors
• Track industry trends and deliver competitive intelligence to better evolve product vision.

The Role:

Content Analyst will work with our Content team to expand AlphaSense’s content offering and support the needs of our clients. You will work together with a team of: product managers, content analysts, software engineers, and content vendors. Tasks will include: identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web.

The ideal candidate will have: strong written and verbal communication skills; prior content onboarding and support experience; solid analytical skills; web research; and troubleshooting skills.

Roles and Responsibilities :

• Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals.
• Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports.
• Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues.
• Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly. 
• Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues.
• Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools).
• Documentation : Create, update, and document content onboarding processes.
• Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content.

Candidate Requirements:

• Outstanding oral and written communication skills
• 0-4 years of data entry and/or data maintenance experience.
• A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job
• Knowledge of MS Office, Google Suite, Linear, Notion, Creation of SOPs
• Ability to distill and explain complex issues in simple terms
• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
• Effective time management and task prioritization when under pressure
• Ability and interest to work independently.
• Must be able to work a late shift to support the U.S. revenue team.
• Bachelor’s Degree. 
• Experience with financial information / data and analyst workflows

Optional/Strong Plus Qualifications:

• Experience managing content aggregation processes 
• Experience processing documents published by companies (presentations, filings, press releases, transcripts)
• Experience configuring web crawl jobs (structured or unstructured data sets)

Location: Singapore

Reports to: Global Head of Broker Relations 

About the Team:

The Broker Relations Team, which is responsible for developing and managing relationships within the global sell-side research community, sits within AlphaSense’s Content Team, which is responsible for identifying, creating, licensing and integrating best-in-class content/data. The Content Team, led by the Chief Content Officer, oversees the strategy, product management and support responsibilities for each Content vertical. We value and uphold transparency, trust and accountability in our relationships within the team as well as with internal and external stakeholders. 

About the Role: 

AlphaSense seeks an individual to grow its sell-side content collection within APAC. This individual will engage with key research stakeholders within Sell-side and Independent Research Firms (e.g. Head of Research, Research COO, Head of Operations and Distribution) to pitch the value proposition of research contribution to AlphaSense, handle objections and negotiate distribution agreement terms. As well as bringing on new contributors, this individual will manage all aspects of the relationship and be the key contact point for AlphaSense. 

The successful applicant will have an in-depth knowledge of the research written and distributed by Sell-Side Research Departments and Independent Research Firms. Understanding the workflows and entitlement requirements of the contributing firms and consumers (buy-side/sell-side, investment banking, consultants, corporates and other client types) is essential. This individual strives to deeply understand what research and data matters to these users and delivers new content and related partnerships to meet those desires.

Who You Are:

• 5 to 10 years experience in financial services at a research/content vendor, sell-side or independent research firm, with specific focus on sell-side Investment Research is required
• Solid existing senior relationships with and knowledge of a variety of research/content providers
• Strong experience with commercial and contractual negotiation with research contributors, including ability to creatively navigate through complex commercial terms and blockers to result in mutually agreeable and beneficial terms for all parties
• Effective communication skills working and external broker contacts at all levels and internal colleagues
• Subject-matter expertise with research feeds, metadata, assorted document, and research delivery types a plus
• A self-starter who is team oriented but can work independently and manage a small team 
• Experience working with globally distributed teams in different time zones
• Strong analytical skills and outstanding attention to detail
• A superior ability to set priorities, stay focused and meet deadlines
• Solid Microsoft Office, Google Sheets/Google Docs/Google Slides and SalesForce experience
• B2B SaaS and/or enterprise software application company experience
• Business Proficiency in Mandarin, Cantonese or Japanese is a plus

What You’ll Do: 

• Develop new relationships and manage ongoing relationships with key decision makers (DOR, COO and Research Distribution Managers) at the key Sell-Side Research Departments and Independent Research Firms throughout APAC
• Prospect for new research sources and partners, creating and maintaining a constant pipeline of opportunities
• Meet content acquisition and retention goals as set with the Global Head of Broker Relations and the CCO.
• Introduce ideas for new research/content to be considered for integration into the AlphaSense product
• Negotiate commercial and contractual arrangements with new research/content partners
• Manage renewals and renegotiation as necessary with existing research/content partners
• Assist in project management of partnership initiatives with research/content providers
• Analyse other relevant competing products in the market and interact with customers to understand their workflows and pain points and gather and document actionable feedback
• In coordination with the research product managers and other stakeholders, contribute to the successful launch of research/content into the market, including the creation of announcements, marketing collateral, documentation, user training and internal training
• Monitor contributor research usage within the AlphaSense products
• Communicate quarterly royalty payment and usage reports with Contributors
• Track industry trends and deliver competitive intelligence to better evolve product vision

About the Team:

The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The Content teams report to the Chief Content Officer and have strategy, product management, content operations and support responsibilities for each Content vertical. We have been experiencing a rapid growth cycle across all content sets, including Transactions and Funding Rounds. We value and uphold transparency, trust and accountability in our relationships within the team and with external and internal stakeholders.

The Role:

As a Content Analyst, you will work within our Content Operations team to generate and expand the AlphaSense financial content offering. You will work alongside a team of product managers, content team leads and analysts, software engineers, and content vendors. Tasks will include identifying, evaluating and onboarding or collecting new content, configuring automatic content ingestion and extraction processes, and monitoring content quality in the context of corporate M&A transactions, capital offerings and VC funding rounds.

The ideal candidate will have prior financial content collection and automated data extraction process support experience, good understanding of corporate finance and investment research, solid analytical and data analysis skills, and strong written and verbal communication skills.

Responsibilities :

• Research & Analysis: Analyze internal and external sources and disclosure patterns in support of our Transactions and Funding Rounds offering. Strategize and assist in creating frameworks of operation to optimally achieve project goals
• Content Generation: Support an AI-powered event classification and information extraction pipeline. Clear edge cases and process exceptions requiring manual intervention 
• Content Flow Monitoring & Reporting: Track processing state, generate content generations and usage reports, and maintain logs of content issues and resolutions
• Quality Assurance and Quality Control: Review input documents for property categorization and tagging across our processing pipeline
• Content Support: You will be responsible for 3rd level support, addressing content-related inquiries, raising tickets, and tracking issues. Coordinate with engineering teams, product managers, and content providers regularly
• Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues
• Documentation: Create, update, and document content generation and support practices and policies

Qualifications and Requirements:

• 2-4 years of financial data collection or content generation process support experience with strong preference for M&A transactions and capital offerings content
• High aptitude and willingness to learn on a daily basis. Responsibilities include frequent interaction with and support of a process leveraging complex large language models. Much of the technical knowledge required to succeed will be learned on the job
• Proficient knowledge of Google Suite and superior Google Sheets/Excel skills
• High energy and creativity, coupled with natural curiosity and ability to learn quickly and adapt to new processes 
• Effective time management and task prioritization when under pressure
• Interest in capital markets and financial research and proficient knowledge of current financial and technology trends and events
• B.Com degree 

Optional/Strong Plus Qualifications:

• MBA, M.COM, CA or CFA certification
• Experience with working with financial and general business news content - press releases, news, company filings

About the Team:

The Content organization is responsible for identifying, creating/collecting, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The team reports to the Chief Content Officer and has strategy, product management content, collection operations, and support responsibilities for each Content vertical. We have been experiencing rapid growth across all content sets. We value and uphold transparency, trust, and accountability in our relationships within the team and with external partners and internal stakeholders.

About the Role: 

We are seeking a Product Manager to oversee our M&A Transactions and Valuations content. Candidates should have deep knowledge of the fundamentals of capital markets and investment research combined with extensive experience of managing 3rd party or proprietary M&A Transactions content feeding into financial research platforms and investment analysis workflow functionality. 

Who You Are:

• 10+ years of experience working in Product, Content, Operations, or equivalent roles at a financial institution, investment research platform, or market intelligence firm, focused on the delivery of content, features, analytics, and models for front-office investment professionals
• 3+ years of experience managing or working closely with a globally distributed content generation operation
• Expert knowledge of various market data and investment research databases, products, and tools (e.g.: Fundamentals, Estimates, M&A Transactions data, Ownership data, Market data, Excel plug-in, XML feeds)
• Demonstrated ability to lead a dedicated cross-functional development team of engineers, data experts, QA, scrum master
• Thorough understanding of the logic and concepts of relational databases (eg: SQL); demonstrated experience using them is strongly preferred
• BSc, MSc, or MBA degree with a concentration in finance or economics or a CFA certification 
  
• Demonstrated passion for corporate finance, capital markets, financial analysis, and modeling demonstrated either in previous capacity in a buy-side or sell-side analyst role or have managed products/features/data used by investment professionals
• You have a natural enthusiasm for working at the intersection of data, technology, and finance
• You thrive in a builder’s role - you have designed, built, launched and managed a marquee product, module, or functionality for the investment community or have set the foundation and successfully run an extensive content generation operation
• You excel at aligning diverse, cross-functional teams through clear, persuasive communication and executive-level presentations
• You demonstrate empathic communication, with the ability to listen and identify problems in need for solutions
• You’re highly analytical, tech-savvy, and meticulous, with a strong ability to set priorities, manage deadlines, and deliver results
• Material experience in the financial industry as a front office professional (e.g. research analyst or investment banker) leveraging platforms and and content similar to AlphaSense’s is preferred
• Prior experience at a market intelligence or financial research SaaS start-up is preferred
• Experience using iterative / agile development methodologies is preferred
• Experience working with distributed teams is preferred

Responsibilities:

The role includes, but is not limited to, the following responsibilities and outcomes: 

• Identify the Need: Understand the market and use cases of various AlphaSense user personas. Collaborate with Sales and Clients/Users to solicit feedback for new content and functionality or enhancement needs
• Define the Roadmap: Create and manage a content roadmap by working with the content organization leadership, engineering, and operations stakeholders to plan and optimize costs, benefits, timelines, and technology personpower mix for all aspects of content 3rd party sourcing or in-house generation
• Own the Content Life-cycle: Take ownership of key projects to evaluate and integrate third party or self-source proprietary datasets and their related features from initial research and definition to testing, delivery, feedback, and on-going enhancements.
• Own the Content Generation Process: Lead the collaboration between content engineering and operations in designing the end-to-end data collection process including building and maintaining taxonomies and optimizing for the best mix of technology (speed, automation) and personpower (expert interpretation of reporting, exception handling), integrity checks, and QA process
• Launch the Content: Contribute to the successful launch of new features into the market, including the creation of internal and external comms/announcements, marketing collateral, documentation, training material, and client engagement
• Own Content Collection Policies: Be the ultimate owner of content collection methodologies, rules and policies. Establish and maintain the balance between inbound expert user feedback on one hand, and process or technology/personpower limitations on the other
• Industry and Competitive Intelligence: Track industry trends and deliver competitive intelligence to better evolve product and content vision. Analyze other relevant competing content sets in the market and interact with customers to understand their workflows and pain points and gather and document actionable feedback 

About the Team:

The Content organization is responsible for identifying, creating/collecting, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The team reports to the Chief Content Officer and has strategy, product management content, collection operations, and support responsibilities for each Content vertical. We have been experiencing rapid growth across all content sets. We value and uphold transparency, trust, and accountability in our relationships within the team and with external partners and internal stakeholders.

About the Role: 

We are seeking a Product Manager to oversee our M&A Transactions and Valuations content. Candidates should have deep knowledge of the fundamentals of capital markets and investment research combined with extensive experience of managing 3rd party or proprietary M&A Transactions content feeding into financial research platforms and investment analysis workflow functionality. 

Who You Are:

• 10+ years of experience working in Product, Content, Operations, or equivalent roles at a financial institution, investment research platform, or market intelligence firm, focused on the delivery of content, features, analytics, and models for front-office investment professionals
• 3+ years of experience managing or working closely with a globally distributed content generation operation
• Expert knowledge of various market data and investment research databases, products, and tools (e.g.: Fundamentals, Estimates, M&A Transactions data, Ownership data, Market data, Excel plug-in, XML feeds)
• Demonstrated ability to lead a dedicated cross-functional development team of engineers, data experts, QA, scrum master
• Thorough understanding of the logic and concepts of relational databases (eg: SQL); demonstrated experience using them is strongly preferred
• BSc, MSc, or MBA degree with a concentration in finance or economics or a CFA certification 
  
• Demonstrated passion for corporate finance, capital markets, financial analysis, and modeling demonstrated either in previous capacity in a buy-side or sell-side analyst role or have managed products/features/data used by investment professionals
• You have a natural enthusiasm for working at the intersection of data, technology, and finance
• You thrive in a builder’s role - you have designed, built, launched and managed a marquee product, module, or functionality for the investment community or have set the foundation and successfully run an extensive content generation operation
• You excel at aligning diverse, cross-functional teams through clear, persuasive communication and executive-level presentations
• You demonstrate empathic communication, with the ability to listen and identify problems in need for solutions
• You’re highly analytical, tech-savvy, and meticulous, with a strong ability to set priorities, manage deadlines, and deliver results
• Material experience in the financial industry as a front office professional (e.g. research analyst or investment banker) leveraging platforms and and content similar to AlphaSense’s is preferred
• Prior experience at a market intelligence or financial research SaaS start-up is preferred
• Experience using iterative / agile development methodologies is preferred
• Experience working with distributed teams is preferred

Responsibilities:

The role includes, but is not limited to, the following responsibilities and outcomes: 

• Identify the Need: Understand the market and use cases of various AlphaSense user personas. Collaborate with Sales and Clients/Users to solicit feedback for new content and functionality or enhancement needs
• Define the Roadmap: Create and manage a content roadmap by working with the content organization leadership, engineering, and operations stakeholders to plan and optimize costs, benefits, timelines, and technology personpower mix for all aspects of content 3rd party sourcing or in-house generation
• Own the Content Life-cycle: Take ownership of key projects to evaluate and integrate third party or self-source proprietary datasets and their related features from initial research and definition to testing, delivery, feedback, and on-going enhancements.
• Own the Content Generation Process: Lead the collaboration between content engineering and operations in designing the end-to-end data collection process including building and maintaining taxonomies and optimizing for the best mix of technology (speed, automation) and personpower (expert interpretation of reporting, exception handling), integrity checks, and QA process
• Launch the Content: Contribute to the successful launch of new features into the market, including the creation of internal and external comms/announcements, marketing collateral, documentation, training material, and client engagement
• Own Content Collection Policies: Be the ultimate owner of content collection methodologies, rules and policies. Establish and maintain the balance between inbound expert user feedback on one hand, and process or technology/personpower limitations on the other
• Industry and Competitive Intelligence: Track industry trends and deliver competitive intelligence to better evolve product and content vision. Analyze other relevant competing content sets in the market and interact with customers to understand their workflows and pain points and gather and document actionable feedback 

The Role:

Content Analyst will work with our Content team to expand AlphaSense’s content offering and support the needs of our clients. You will work together with a team of: product managers, content analysts, software engineers, and content vendors. Tasks will include: identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web.

The ideal candidate will have: strong written and verbal communication skills; prior content onboarding and support experience; solid analytical skills; web research; and troubleshooting skills.

Roles and Responsibilities :

• Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals.
• Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports.
• Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues.
• Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly. 
• Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues.
• Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools).
• Documentation : Create, update, and document content onboarding processes.
• Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content

Candidate Requirements:

• Outstanding oral and written communication skills
• 0-4 years of data entry and/or data maintenance experience.
• A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job
• Knowledge of MS Office, Google Suite and basic technical knowledge
• Superior Excel Skills
• Ability to distill and explain complex issues in simple terms
• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
• Effective time management and task prioritization when under pressure
• Ability and interest to work independently.
• Must be able to work a late shift to support the U.S. revenue team.
• Bachelor’s Degree. 
• Experience with financial information / data and analyst workflows

Optional/Strong Plus Qualifications:

• Experience managing content aggregation processes 
• Experience processing documents published by companies (presentations, filings, press releases, transcripts)
• Experience configuring web crawl jobs (structured or unstructured data sets)

The Role:

Content Analyst will work with our Content team to expand AlphaSense’s content offering and support the needs of our clients. You will work together with a team of: product managers, content analysts, software engineers, and content vendors. Tasks will include: identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web.

The ideal candidate will have: strong written and verbal communication skills; prior content onboarding and support experience; solid analytical skills; web research; and troubleshooting skills.

Roles and Responsibilities :

• Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals.
• Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports.
• Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues.
• Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly. 
• Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues.
• Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools).
• Documentation : Create, update, and document content onboarding processes.
• Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content

Candidate Requirements:

• Outstanding oral and written communication skills
• 0-4 years of data entry and/or data maintenance experience.
• A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job
• Knowledge of MS Office, Google Suite and basic technical knowledge
• Superior Excel Skills
• Ability to distill and explain complex issues in simple terms
• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
• Effective time management and task prioritization when under pressure
• Ability and interest to work independently.
• Must be able to work a late shift to support the U.S. revenue team.
• Bachelor’s Degree. 
• Experience with financial information / data and analyst workflows

Optional/Strong Plus Qualifications:

• Experience managing content aggregation processes 
• Experience processing documents published by companies (presentations, filings, press releases, transcripts)
• Experience configuring web crawl jobs (structured or unstructured data sets)