The community you will join:

Airbnb is seeking Field Sales Interns to join the EMEA Services team for a 6-month internship.

Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 280 cities, with new offerings and locations dropping regularly in the Airbnb app.

We’re seeking a dynamic and people-oriented person to be the frontline voice of Airbnb Services in EMEA. This role focuses on the acquisition of key hosts in Paris.

The difference you will make:

As a field sales, you’ll work on projects that cover the following:

• Lead Generation: Identify potential leads sourcing through online research, community engagement and local networking.
• Cold outreach: connect with potential hosts through mails, cold callings as well as in-person visits.
• Sales Pitches: Deliver persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.
• Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.

The intern experience:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

• Collaborate with multiple team members to achieve project milestones
• Communicate with stakeholders across different teams to provide project updates
• Seek and provide feedback throughout the internship
• Actively participate in and contribute to the Airbnb Services Supply team and broader Airbnb community

Your expertise:

• Current master’s student (or recently graduated within the last year) in a top engineering or business school, with at least 3 years of studies completed.
• One first commercial experience in sales, partnerships, account management, or community engagement.
• Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
• A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source, engage and close successful leads.
• Highly organized, with the ability to manage multiple conversations and leads across various platforms.
• Clear and positive communicator, both verbally and in writing, with an authentic voice.
• Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
• Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
• Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
• Based in Barcelona, Milan or Paris and deep local knowledge of the market and its service offerings.
• Native speaker of French, Italian, and/or Spanish and fluent in English (written and spoken) 

Your location:

This position is hybrid (half remote half onsite) and you must be living in Barcelona, Milan or Paris and have work authorization for one of those countries to be eligible.

Our commitment to inclusion and belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Please submit all application materials in English.

The Community You Will Join:

The Homes Supply team is responsible for growing Airbnb’s supply base and ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities.

The Difference You will Make:

This role is not eligible for relocation support.

As an Acquisition Lead for EMEA, will be entrusted with designing, deploying, and optimizing the host acquisition strategy across EMEA markets. You will lead a growing team of acquisition specialists, coordinate cross-functional efforts, and ensure we hit ambitious growth targets across the region. Your leadership will be critical to scaling our supply footprint and maximizing the impact of every acquisition channel — from FTEs and vendors to paid and organic marketing.

A Typical Day: 

Your day to day activities will be focused on accelerating our acquisition efforts, meeting our goals for New Active Listings on the platform. To reach those objectives, there are several important activities to be performed: 

• Define and own the acquisition strategy for each EMEA market, in close partnership with the Regional Director, Territory Managers and cross-functional partners, ensuring alignment with regional and market-level goals.
• Deploy the strategy across all acquisition channels, ensuring consistent execution across FTE teams, external vendors, paid marketing, and organic acquisition efforts.
• Lead and manage a team of 5–6 FTE acquisition specialists spread across key EMEA countries and markets, setting clear targets, coaching for performance, and maximizing productivity and impact.
• Coordinate acquisition efforts cross-functionally, partnering with Account Management, Marketing, Operations, and other teams to ensure a cohesive approach to supply growth.
• Monitor, review, and analyze acquisition performance across markets and channels, identifying gaps and taking swift corrective actions to keep results on track.
• Report on progress and insights to the Regional EMEA Director, providing data-driven recommendations to refine strategy and resource allocation.

Your Expertise:

• 10+ years of experience in acquisition, business development, sales, or growth roles, ideally within a tech, marketplace, or platform business.
• Proven track record of designing and executing multi-market acquisition or growth strategies across diverse geographies, with a strong preference for EMEA experience.
• 5+ years of people management experience, including leading distributed or remote teams across multiple countries and cultures.

Core Skills

• Commercial acumen — Deep understanding of commercial levers, market dynamics, and how to build and scale acquisition engines that deliver measurable business results.
• Negotiation skills — Strong ability to negotiate with internal and external stakeholders, including vendors, partners, and cross-functional leaders, to drive alignment and outcomes.
• Team & performance management — Demonstrated ability to build, inspire, and manage high-performing teams; skilled at setting goals, coaching talent, and holding teams accountable to deliver results.
• Analytical mindset — Comfortable working with data and analytics tools to assess performance, identify trends, and make data-driven decisions. You don't need to be a data scientist, but you should be able to interrogate data, build dashboards, and translate insights into action.
• Cross-functional coordination — Experience working across multiple teams and stakeholders (e.g., marketing, account management, vendors) to align efforts and maximize impact.
• Strategic thinking — Ability to see the big picture, prioritize effectively, and translate regional goals into actionable market-level plans.

Desirable Skills

• Experience working with external vendors or outsourced teams in an acquisition or sales context.
• Familiarity with paid marketing and organic growth channels as part of a broader acquisition mix.
• Experience in the travel, hospitality, or marketplace industry.
• Multilingual capabilities are a plus given the EMEA scope.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community you will join:

Our Services Supply Team is growing and we want you to be part of it! Our team is responsible for building, scaling and maintaining a diverse and high-quality base of services hosts to answer the needs of our guests.

The difference you will make:

As a market manager, you’ll be a strategic partner to a dynamic portfolio of hosts in your region and act as a trusted advisor, sharing tailored insights and implementing impactful strategies to help them thrive and succeed on Airbnb. Whether it’s helping them optimize pricing, enhance their service, or better understand the platform, your goal is to empower hosts to thrive. You will also work closely with Market Managers to scale education efforts through webinars, email campaigns, and more.

This role requires candidates to be based in Milan. This role is not eligible for relocation support. Please note this is a 12 month fixed term contract.

A typical day: 

• Build strong, trusted relationships with your hosts - delivering helpful, timely support and occasionally meeting them in person within your territory.  
• Lead regular check-ins and business reviews to identify growth opportunities and guide Hosts toward success.
• Understand Airbnb’s product and Host pain points deeply—using that knowledge to advise Hosts and share meaningful feedback with internal teams.  
• Partner with your team to run engaging one-to-many programs like webinars and campaigns that help Hosts at scale.

Your expertise: 

• 4+ years of experience in account management, partner support or a similar partner-facing role.  
• Excellent communicator - confident presenting ideas and building rapport in person, by phone, and over email.
• Strong commercial skills to be able to drive overall revenue growth for hosts.
• A natural relationship builder with energy, empathy, and a genuine desire to help others succeed.
• Comfortable using CRM tools.
• A collaborative teammate who’s always willing to share knowledge and support the broader team.
• Organized and able to balance short-term actions with long-term growth.
• Fluent in Italian and English (both written and verbal).

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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