At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Role overview

DUAL North America, Inc. is seeking a Talent Acquisition Coordinator to join the team. In this role, you will play a key part in supporting and strengthening the company’s talent acquisition efforts. Responsibilities include providing administrative support to the AVP, Talent Acquisition; drafting job descriptions; maintaining candidate information in Workday; and supporting recruiting initiatives such as sourcing, screening, interviewing, and early careers programs. Your work will help deliver a seamless hiring process and attract and retain high-performing employees who align with the company’s goals.

This is an excellent opportunity for someone who is passionate about talent acquisition and eager to make a meaningful impact. The ideal candidate is detail-oriented, organized, and has strong interpersonal skills.

Role responsibilities

• Support the full recruitment process, from requisition intake through pre-hire and onboarding.

• Draft and update job descriptions.

• Prepare offer letters.

• Serve as a Workday recruitment process resource while maintaining accurate candidate records.

• Create job requisitions and post open roles.

• Proactively source candidates through Workday, LinkedIn, Indeed, online forums, resume databases, and other channels.

• Initiate background and reference checks.

• Coordinate interviews and communicate with applicants as needed.

• Partner with the HR Services team to support a seamless onboarding experience for candidates.

• Support new hire onboarding, including preparing documents, delivering orientation presentations, and communicating with new hires.

• Prepare recurring reports on new hire metrics, including time-to-fill, time-to-hire, source of hire, and DEI hiring metrics.

• Support emerging career initiatives, including campus recruiting, career fairs, Handshake postings, internships, and early careers programs.

• Manage the employee referral process, including referral outreach and bonus requests.

• Represent the employer brand and deliver a high-quality candidate experience throughout the recruitment process.

• Partner with HR colleagues and line managers at all levels to understand recruitment and onboarding needs.

• Contribute to the recruitment process by sharing best practices, advising on selection methods, leading interviews, and supporting inclusive hiring decisions.

• Help hiring managers strengthen interviewing, assessment, and selection skills while educating the business on the group’s recruitment approach.

Key requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; relevant HR certifications also considered.

• 1–3 years of experience in recruitment or talent acquisition.

• Experience with Workday or another applicant tracking system strongly preferred.

• Familiarity with recruitment, onboarding, and HR processes and procedures.

• Basic knowledge of labor laws and employment legislation preferred.

• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

• Ability to manage daily responsibilities while supporting strategic initiatives and projects led by the AVP, Talent Acquisition.

• Enthusiastic, collaborative team player with the drive to create a positive work environment and deliver results.

• Strong communication and influencing skills.

• Self-motivated with strong attention to detail.

• Comfortable working in a fast-paced environment and building quality candidate pipelines under tight timelines.

• Ability to deliver an exceptional candidate experience throughout the hiring process.

• Adaptable, quick-thinking, and solutions-oriented with a can-do mindset.

• Ability to travel up to 10% with an underwriter to shadow and participate in interactions between Underwriters and brokers  

• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment  

• If you do not meet all the qualifications for this role, we still encourage you to apply.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.