SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

SS&C GIDS APAC – Site Reliability Engineer (SRE)

Junior / Mid-Level

Company Overview

SS&C is a global provider of investment and financial services software for the financial services and healthcare industries, employing over 27,000 people across 35 countries.

SS&C GIDS APAC operates in Australia, India and Thailand, providing end-to-end superannuation, transfer agency and fund services for Investors, Advisors, Fund Managers, and Custodians.

Reports to: Site Reliability Engineer Manager

About the Role

We are looking for a Site Reliability Engineer (SRE) to join our Technology team in APAC region. This role is ideal for candidates with 3+ years industry experience, including at least 1 year in SRE, DevOps, or platform engineering.

You will work closely with senior engineers and our SRE team to maintain and improve the reliability, performance, and scalability of our systems, while developing your skills in cloud, automation, and production operations.

This is a hands-on role where you will gain exposure to modern SRE practices and contribute to meaningful business outcomes.

Key Responsibilities

Operational Support & Reliability

• Assist in maintaining the reliability and performance of critical systems, applications, including in-house developed platforms.
• Participate in incident response, supporting resolution and documenting learnings.
• Help define and monitor Service Level Objectives (SLOs) and reliability metrics.
• Perform deployments into production & non-production hosted environments.
• Help define and establish Standard Operating Procedures (SOP) for newly created environments and platforms under support.

Automation & Tooling

• Contribute to building tools and automation that reduce manual work and improve observability.
• Support infrastructure provisioning, monitoring, logging, and alerting best practices.

Collaboration & Learning

• Work closely with senior SREs and engineering teams to implement reliability-focused solutions.
• Participate in post-incident reviews and contribute suggestions for improvement.
• Develop expertise in cloud, DevOps practices, CI/CD pipelines, and infrastructure-as-code.

On-Call & Support

• Participate in an on-call roster under supervision to gain experience handling production incidents.

What We’re Looking For

Experience & Expertise

• 3+ years total industry support and engineering experience, with at least 1 year in SRE, DevOps, or platform engineering role.
• Familiarity with operational concepts, incident management, and monitoring/observability practices.
• Hands-on experience with cloud platforms, containers, and CI/CD pipelines.

Technical Skills

• Cloud platforms: AWS or Azure. Exposure in working with private cloud or hybrid environments is a bonus.
• Linux & Windows server administration
• Containers: Docker; basic Kubernetes exposure
• Infrastructure-as-Code: Terraform and Ansible
• CI/CD tooling: GitHub, Octopus Deploy, or equivalent
• Scripting: Linux shell, PowerShell
• Observability: Site 24x7, Datadog, Prometheus, Grafana (or similar)
• Networking fundamentals: firewalls, security groups

Behaviors & Mindset

• Curious and eager to learn modern SRE practices.
• Good problem-solving skills and ability to work independently with guidance.
• Strong communication skills and ability to collaborate with engineers and stakeholders.
• Willingness to participate in on-call rotations and learn incident response best practices.

Business Mindset

• Understand the impact of your work on clients and business outcomes.
• Take initiative and seek opportunities to improve processes and reduce risk.

Why Join Us

• Gain hands-on experience in a large-scale, mission-critical financial platform.
• Learn from experienced senior SREs and broaden your technical skillset.
• Opportunity to grow into a mid or senior SRE role within a global organization.
• Collaborative, innovative engineering culture with emphasis on learning and continuous improvement.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.