About the Role
We're looking for a Program Manager to be the air traffic control for the Mill Commercial software platform. This is both a strategic and execution-oriented role: you'll keep multiple software teams (Fleet Management, UI, Data Integrations) moving in sync, make sure resources are deployed against the right priorities, and be the key point of contact for partners and customers whose data integrations are critical to our product.

As requirements and timelines shift, you'll continually re-evaluate priorities and communicate issues or opportunities at the executive level fast. This is a fast-paced, complex organizational role built for a detail-oriented leader who thrives on bringing clarity to ambiguity.

What You'll Do

• Track resourcing across SW teams and applications on the Mill Commercial platform, and flag gaps or conflicts before they become blockers
• Serve as Scrum Master and Jira lead for the SW Applications & Data team
• Own key third-party data integrations, customers, partners, and vendors, including sample data requests, schema, and API connections
• Build and maintain the integrated SW deployment schedule across Fleet Management, UI Design, and Data Integrations
• Run regular executive updates on resourcing, scheduling, and budget
• Turn shifting requirements into a shared set of priorities that eng, product, and partners can plan against
• Surface risks, blockers, and scope creep the moment you see them, with enough context for execs to make a fast call
• Map dependencies across teams (SW, firmware, data, CV) to catch where one team's slip becomes another's blocker

What We're Looking For

• 8+ years of SW program management, with strong preference for SW products with a physical hardware component
• Gen 1 software product experience: you've organized the development of complex, first-generation software products
• Software and firmware knowledge: you've worked with both on-device software and cloud-based applications for monitoring and controlling devices
• Data integration expertise: from native APIs to flat-file ingestion; experience with AI-powered workflows is a plus
• Strong cross-functional executor: you keep eng, product, ops, and sales coordinated, and you run meetings that produce clear decisions and owners
• Technical depth: comfortable in a room full of engineers, you can engage substantively on tradeoffs and know when to escalate
• Shipped multiple software products: you've taken more than one through late-stage development, pilot, and into commercial deployment
• Clear, direct communicator: you write status updates and requirements that get read, not skimmed, and you can distill a messy technical problem into a one-line ask for an exec or a one-page brief for a partner
• Fluent with AI tools: you use AI-powered tools day to day for things like summarizing meetings, drafting requirements or specs, or synthesizing data, and you can help the team find similar leverage in their own workflows
• Advanced with program management tools like Jira, Notion, etc., with experience running Scrum rituals up to and including Scrum of Scrums
• Experience coordinating dependencies across many engineering disciplines, from full stack to computer vision to data integration

The estimated base salary range for this position is $185k to $210k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs.