Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Software Engineer

Senior Quality Assurance Analyst

The Senior Quality Assurance Analyst is responsible for ensuring the quality, reliability, and compliance of Mastercard Payment Services' Bill Pay solutions and supporting applications. The role works closely with product owners, business analysts, developers, operations teams, and external partners to define, execute, and continuously improve quality assurance processes across the software delivery lifecycle.

Key Responsibilities
Define, plan, and execute functional, integration, regression, and end-to-end testing activities.
Design, maintain, and enhance automated test suites and quality assurance frameworks.
Validate application changes and releases to ensure compliance with business, technical, regulatory, and security requirements.
Collaborate with development teams to identify, analyze, and resolve defects throughout the delivery lifecycle.
Support agile delivery teams through participation in refinement, sprint planning, testing, and release activities.
Contribute to continuous improvement initiatives related to quality engineering, test automation, release management, and operational excellence.
Perform root cause analysis of production incidents and assist in implementing preventive measures.
Ensure test documentation, test evidence, and quality controls are maintained in accordance with audit and compliance requirements.
Support knowledge sharing and documentation of business processes, test processes, and system functionality.
Act as a subject matter expert for quality assurance activities within the Bill Pay domain.
Qualifications and Skills
Experience in software quality assurance, testing, and quality engineering.
Knowledge of test automation tools and methodologies.
Experience with Agile delivery practices and DevOps principles.
Strong analytical and problem-solving skills.
Ability to work effectively with both technical and business stakeholders.
Experience with payment, banking, financial services, or transaction processing systems is an advantage.
Excellent communication and collaboration skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.