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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Operational Risk Management (ORM), as an independent team, works in partnership with the business units and corporate functions of TD Bank Group to further the understanding and management of operational risk across the enterprise.

ORM is recruiting for a Senior Manager level position. Our department provides independent Operational Risk Management oversight of the Corporate Function groups across the bank (i.e. HR, Risk, Finance, GTS, Marketing, ERE, etc.). The successful candidate will be the subject matter expert in the Operational Risk Framework executing second line risk requirements in support of three lines of defense for Finance.

Job Description

This position will report directly to the AVP, ORM.  Key accountabilities include:

1. Risk Governance, Oversight & Effective Challenge

• Lead independent oversight and challenge of operational, financial, and regulatory risks. This role leads a team and has people manager accountabilities.

•         Assess risk exposures, challenge management assumptions, and drive timely remediation of issues.

•         Ensure adherence to governance frameworks, policies, standards, and risk appetite requirements.

2. Finance, Accounting & Financial Controls Expertise

• Strong understanding of financial reporting, general ledger processes, accounting controls, reconciliation processes, regulatory reporting, and financial governance.
• Ability to assess financial impacts, accounting risks, control effectiveness, and root causes of financial events.

3. Issues Management, Root Cause Analysis & Remediation

• Lead identification, assessment, validation, and closure of high-risk issues.
• Evaluate remediation plans for effectiveness and sustainability.
• Drive root cause analysis and ensure corrective actions address underlying control weaknesses.

4. Risk Assessment, Controls & Data-Driven Monitoring

• Deep knowledge of risk and control assessment methodologies, key indicators, control testing, monitoring, and reporting.
• Ability to analyze trends, emerging risks, and performance metrics to provide actionable insights to senior leadership.
• Experience with RCSA, key controls, issue management, and risk reporting programs.

5. Executive Stakeholder Management & Influencing

• Build cross jurisdictional trusted relationships across Finance, Audit, Treasury, Risk, Compliance, and executive leadership teams.
• Translate complex risk and accounting matters into clear risk decisions.
• Influence outcomes through constructive challenge, negotiation, and collaboration.

6. Transformation, Data & Process Optimization

• Experience leading risk, finance, data, or control transformation initiatives.
• Ability to leverage analytics, automation, AI-enabled tools, and process improvement techniques to improve efficiency and strengthen control effectiveness.

Job Requirements

• Seasoned risk professional with 7+ years' experience working with risk and control groups, and/or within Accounting and Finance, designations are an asset.
• Sound understanding of the Operational Risk Management Framework including three lines of defence principles.
• Organizational awareness and demonstrated relationship building skills.
• Ability to demonstrate sound strategic and thought leadership and apply judgement within an environment of ambiguity including ability to constantly prioritize deliverables as required.
• Ability to influence at senior levels of the organization and implement change as well as manage conflict and build consensus.
• Strong organizational skills and attention to detail.
• Ability to excel in a fast-paced environment.
• Demonstrate strong written and verbal communication.
• Ability to understand and interpret regulations and policies when required.
• Enjoys working in a team environment but can work independently to meet deliverables.
• People Management experience would be an asset including mentoring and coaching team members.

Education & Accreditation

This role requires successful completion of all three levels of TD Operational Risk Management certification.  Certification is not a requirement to apply for this role.  The successful candidate will have 12 months from the start date in the role to complete required certifications.  The required courses are available internally through TD Operational Risk Management. 

Undergraduate degree, relevant industry or risk and compliance management experience and/or accreditation.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):