Manage and direct activities and functions performing sales and service support for all distribution channels within assigned sales territory or channel. Establish annual marketing strategy to increase personal and small business insurance revenue through organic growth. Perform and oversee activities and functions defined in plan that acquire new customers and cross-selling additional products and/or services to existing customers. Establish and maintain effective relationships with banking and insurance partners; collaborate to identify opportunities beneficial to all. Establish and maintain successful relationships with Premier Client Group customers. Collaborate with management to ensure cohesiveness within the Personal and Small Commercial Insurance departments. High degree of travel is require

Education and Experience:

• Property & Casualty and/or Life, Accident and Health NYS Agent's license required.
• Bachelor degree and 7 years relevant work experience or equivalent combination of education and experience required.
• Professional insurance designation preferred.
• 5 years of insurance sales experience or education required; 7 years preferred.
• Valid Driver's License.

Skills and Abilities:

• In-depth understanding/knowledge of business development in a retail environment; ability to develop, communicate, and implement marketing strategies that identify new leads and distribution methods; ability to perform effectively in a sales environment and understand sales demands and responsibilities.
• Possess exemplary verbal and listening skills and demonstrate a high level of professionalism; ability to effectively interact with diverse individuals.
• Ability to meet or exceed sales goals; must possess sharp sales skills, follow-through, and ability to close sales.
• Effective collaboration abilities to build and foster positive relationships at all levels within the agency, with banking partners, carrier representatives, and customers.
• Proficient in Microsoft Office technology knowledge and skills.
• Strong knowledge of core carriers’ products and services; ability to perform needs assessment to identify customers’ risks and exposures.

Tasks Performed:

• 65% - Conduct sales activities aligned with our Personal Lines and Small Commercial marketing strategies that meets or exceeds agency revenue targets. Collaborate with support staff to ensure documentation is complete to allow for efficient quoting and coverage placement with carriers.
• 10% - Regularly meet with banking partners to foster positive relationships and for identifying insurance and banking opportunities. Facilitate improvements that enhance the banking partner's experience. Collaborate with NBTI Sales and Account Executives to identify cross-sell opportunities with their customers to gain introductions.
• 10% - Support Premier Client Group customers by identifying coverage risks and solutions and by servicing as their advocate. Collaborate with personnel involved in providing general servicing to ensure customer expectations are met or exceeded.
• 10% - Participate in regularly-held meetings with insurance carrier representatives to foster strong relationships, to identify our performance standings, and to learn of new carrier initiatives and/or products.
• 5% - Perform other duties as assigned.

Physical Requirements:

• Communicate effectively with internal and/or external customers
• Stationary 50% of the time
• Move about within or between locations
• Bend, Twist, Crouch, Squat
• Move objects up to a maximum of 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. 

Wellbeing 

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. 

Community Involvement 

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. 

Culture 

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. 

Career Development 

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. 

Total Rewards 

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.   

Business Stability 

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. 

Benefits for Full-Time Employees: 

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. 

• Parental Leave: Six weeks of paid leave at 100% of your salary. 

• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

• Dental and Vision Coverage: Ensuring your overall health and well-being. 

• Flexible Spending Accounts: For healthcare and dependent care expenses. 

• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. 

• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. 

• Voluntary Benefits: Including hospital, accident, and critical illness coverage. 

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

• Adoption Assistance: Supporting your growing family. 

• Tuition Reimbursement: Invest in your education and career growth. 

• Employee Assistance Program (EAP): Access to support and resources. 

• Pet Insurance: For all your furry friends.

• Financial and Banking Services: Various banking services benefits and financial planning assistance. 

Benefits for Part-Time Employees Working 20+ Hours/Week: 

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

• Dental and Vision Coverage: Ensuring your overall health and well-being.

• Voluntary Benefits: Including hospital, accident, and critical illness coverage.

• Generous Parental Leave: Six weeks of paid leave at 100% of your salary. 

Benefits for All Part-Time Employees: 

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

• Paid Sick and Safe Leave: For your health and safety. 

• Employee Assistance Program (EAP): Access to support and resources. 

• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor assume sponsorship of an employment Visa at this time.