The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take take ownership of advanced and complex accounting tasks, ensuring the seamless execution of financial operations. This role acts as a key resource in solving escalated issues, streamlining processes, and providing insights to optimize the accounting workflow. The Senior Accounting Coordinator will also mentor junior team members and serve as a subject matter expert on critical finance operations, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Handle complex invoice processing tasks, including three-way matching for high-value or disputed invoices.
• Investigate and resolve escalations from suppliers or procurement teams, identifying root causes and implementing long-term solutions.
• Identify inefficiencies within accounting processes and propose solutions to streamline workflows.
• Enforce and refine financial controls related to inventory, accounts payable, and month-end reporting.
• Perform detailed reconciliations of high-volume accounts, ensuring accuracy and resolving discrepancies.
• Generate and analyze advanced reports on accounts payable status, supplier performance, and financial compliance.
• Collaborate with senior accountants to ensure the timely completion of close activities.
• Serve as a point of contact for procurement, finance, and other teams to resolve accounting queries and provide expertise.
• Liaise with external auditors to provide requested documentation and explanations during audits.
• Assist Accounting Coordinators by providing training, troubleshooting support, and feedback.
• Develop guides and resources to improve team understanding of best practices.
• Ensure compliance with internal policies and external regulations across all financial transactions.
• Participate in or lead ad-hoc projects aimed at improving operational efficiency or implementing new accounting tools.

What you’ll bring

• Proficiency in Oracle, SAP, or other enterprise resource planning (ERP) systems.
• Strong understanding of accounting principles and financial controls.
• Exceptional attention to detail and the ability to work with complex data sets.
• Advanced problem-solving skills to resolve escalations and process issues.
• Strong communication and interpersonal skills to collaborate with cross-functional teams.
• Ability to mentor and guide junior team members.
• Bachelor’s degree in Accounting, Finance, or related field.
• 3-5 years of experience in accounts payable, accounting, or financial operations.
• Experience with process improvement initiatives or audit readiness is a plus.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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