The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Salesforce Administrator – Job Description

Job Overview

A Salesforce Administrator is responsible for ensuring the optimal performance, configuration, and support of the Salesforce platform. This role involves managing system configurations, maintaining data integrity, implementing automation, and supporting users to enhance business processes.

Key Responsibilities

• Administer and maintain the Salesforce platform: User setup, customization, and system security.
• Configure and optimize Salesforce features: Workflows, validation rules, approval processes, and automation tools.
• Manage system upgrades and troubleshooting: Ensure seamless operation and data integrity.
• Develop reports and dashboards: Provide valuable insights for business decision-making.
• Collaborate with stakeholders: Gather requirements and implement process improvements.
• Support end-users: Provide training, documentation, and technical assistance.
• Ensure compliance: Adhere to company policies and Salesforce best practices.
• Monitor platform health: Conduct regular system audits and prepare for upgrades.
• Evaluate and implement integrations: Work with third-party applications and API connections as needed.

Required Qualifications

• Proven experience as a Salesforce Administrator or in a similar role.
• Salesforce Administrator Certification (preferred).
• Strong understanding of Salesforce CRM functionality, automation tools, and reporting.
• Ability to manage data import/export, validation, and security settings.
• Excellent problem-solving skills with attention to detail.
• Effective communication and collaboration skills.

Preferred Qualifications

• Experience with Salesforce Lightning Components.
• Familiarity with integrations, third-party applications, and API connections.
• Knowledge of Salesforce Sales Cloud, CPQ
• Experience with Azure Dev Ops
• Experience with system upgrades and ensuring successful integration.
• Bachelor’s degree in Computer Science or related field (preferred).

Additional Skills and Attributes

• Ability to translate business needs into technical solutions.
• Strong analytical and organizational skills.
• Commitment to continuous learning and staying current with Salesforce updates and features.
• Experience in user training and adoption strategies.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.