Sales Engineer

Location: Tokyo, Japan
Department: Sales Engineering

About Black Duck

At Black Duck, we help organizations build secure, resilient software. As a global leader in application security, we offer one of the industry's most comprehensive portfolios of software security solutions, empowering customers to identify, remediate, and prevent vulnerabilities across the software development lifecycle.

Our approach goes beyond testing. We combine industry-leading products, managed services, professional services, training, and expert guidance to help customers establish and mature effective application security programs. From securing open source software to improving software supply chain integrity, Black Duck is trusted by organizations worldwide to protect the applications that power their business.

The Opportunity

Black Duck is seeking a talented Sales Engineer to partner with prospects and customers as they strengthen their software security posture and modernize their application security practices.

In this role, you will serve as a trusted technical advisor throughout the customer journey, leveraging your software development and security expertise to demonstrate how Black Duck solutions help organizations build more secure, high-quality software.

What You'll Do

Technical Sales Support

• Partner with Account Executives to understand customer requirements and technical objectives.
• Deliver compelling product demonstrations, technical presentations, and proof-of-concept engagements.
• Advise prospects on application security best practices and how Black Duck solutions align with their business goals.
• Support the technical evaluation process and help drive successful sales outcomes.

Customer Success & Technical Account Management

• Build trusted relationships with customers and stakeholders.
• Guide customers through deployment planning, implementation, and enterprise-wide adoption of Black Duck solutions.
• Help customers maximize the value of their investment through ongoing technical engagement and consultation.
• Contribute to customer satisfaction, retention, and long-term success.

Industry Leadership & Advocacy

• Represent Black Duck at industry conferences, seminars, webinars, and customer events.
• Engage with peers, prospects, and customers on emerging application security trends and best practices.
• Act as a technical evangelist for Black Duck's solutions and vision.
• Contribute to customer-facing communities, forums, and thought leadership initiatives.

What You'll Bring

Technical Experience

• Hands-on software development experience in one or more programming languages such as:
• C/C++
• Java
• C#
• Objective-C
• Experience with scripting languages such as:
• JavaScript
• Python
• Ruby
• Perl
• Strong understanding of the Software Development Lifecycle (SDLC).
• Familiarity with Agile development methodologies and CI/CD practices.
• Knowledge of application security concepts, tools, and best practices.

Customer-Facing Experience

• Experience in a customer-facing technical role, including:
• Sales Engineer
• Solutions Engineer
• Professional Services Consultant
• Technical Support Engineer
• Developer Advocate
• Customer-Facing Software Engineer
• Ability to translate complex technical concepts into business value for customers and executives.

Additional Qualifications

• Strong problem-solving and troubleshooting skills.
• Customer-focused mindset with a proactive and collaborative approach.
• Demonstrated ability to drive technical evaluations and influence positive outcomes.
• Excellent presentation, written, and verbal communication skills.
• Willingness to travel within Japan to support customer engagements.
• Fluency in Japanese and professional proficiency in English.

Preferred Qualifications

• Experience with application security, DevSecOps, or software supply chain security technologies.
• Industry certifications such as:
• CEH (Certified Ethical Hacker)
• CISSP (Certified Information Systems Security Professional)
• CSSLP (Certified Secure Software Lifecycle Professional)

Why Black Duck?

At Black Duck, you'll work alongside industry experts who are passionate about helping organizations secure their software and accelerate innovation. You'll have the opportunity to influence some of the world's leading organizations, solve complex security challenges, and contribute to the future of application security.

Join us as we help organizations build more secure software and create a safer digital world. We look forward to hearing from you.