DEMAND COORDINATOR ROLE & RESPONSIBILITIES

Overview:

The Demand Coordinator is responsible for daily activities required to support demand management.  (S)He is responsible for demand control activities (cleaning and filtering history, forecast consumption, ATP, abnormal demand) and processes.  (S)He compiles raw input, historical data, and trend information to deliver raw forecast and market input for further processing by the demand team under the direction of the lead demand planner or manager for the area of responsibility (business segment, product line, specific geography).  The Demand Coordinator provides timely reports, populates dashboards with metrics, maintains system parameters as directed.

Responsibilities:

• Understands source of demand
• Collect and analyze demand data and provide input for the demand management process and communicate output or changes.
• Manages & Develops an accurate demand forecast at appropriate levels for the 1-36month Demand
• Works with other regions on cross-regional demand
• Create statistical forecasts under direction of the demand planner or manager and maintain forecast parameters, consumption history, product groups, etc
• Monitor forecast performance, track demand and variances for follow up by the Demand Planner or Demand Manager.
• Work closely with marketing, sales and customer service to collect customer provided forecasts.
• Work closely with sales to collect sales input and communicate output from demand plans
• Participate in weekly demand meetings and reviews.
• Update forecasts and demand plans, and implement actions for improving plan information, root cause identification and tracking and update metrics and dashboards
• Publish demand information including plans, reports, and metrics
• Follow-up on actions from the S&OP process & communicates impact on demand
• Communicates any allocations to commercial team

Deliverables

• Accuracy of forecast (aggregate & mix)
• Aggregate Demand Plan
• Product mix forecast

Metrics/Performance

• Forecast Accuracy (FCA or FA)
• Mix Forecast Accuracy