Job Summary  

We are currently recruiting people who share a passion for hockey and will strive to provide world-class plus service to Tampa Bay Lightning and Concert/Event fans at Benchmark International Arena. Be a part of the Team behind the Teams and work in a fun, exciting game day environment with the Retail Team.  

Essential Duties and Responsibilities 

• Greet fans and provide world-class plus service  

• Assist fans with retail purchases through Point of Sale (POS) systems  

• Assist with stocking retail merchandise on sales floor  

• Assist with replenishing retail merchandise on displays/shelves during and after games  

• Assist with inventory of merchandise  

• May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, concerts, warehouse, etc. 

Qualifications 

• Must be 18 years old with high school diploma or GED required  

• Must successfully complete pre-employment background check screening  

• Experience working in retail or sales preferred, cash handling skills preferred  

• Ability to learn and retain inventory knowledge so that you will be able to assist guests looking for certain products and utilize knowledge to up sell retail products  

• Ability to provide a fun and professional environment for fans  

• Outgoing personality and desire to provide world-class plus service to fans  

• Ability to work independently and responsibly in a fast-paced environment  

• Exceptional accuracy when using Point of Sale (POS) systems  

Working Conditions 

• Must be able to stand on feet for long periods of time, walk long distances and climb stairs.  

• Must be able to communicate clearly and concisely in the English language  

• Ability to work in areas that can become crowded with equipment and/or people 

• Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.   

• Ability to work in loud environments  

• Ability to lift and carry up to 25lbs  

• Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times  

• Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays  

• Must be able to work in cold/hot indoor and outdoor temperatures