Jobs Companies Vinik Sports Group Retail Associate

About this Retail Associate role at Vinik Sports Group

Vinik Sports Group · Onsite · Tampa Bay Lightning

Job Summary  

We are currently recruiting people who share a passion for hockey and will strive to provide world-class plus service to Tampa Bay Lightning and Concert/Event fans at Benchmark International Arena. Be a part of the Team behind the Teams and work in a fun, exciting game day environment with the Retail Team.  

Essential Duties and Responsibilities 

  • Greet fans and provide world-class plus service  

  • Assist fans with retail purchases through Point of Sale (POS) systems  

  • Assist with stocking retail merchandise on sales floor  

  • Assist with replenishing retail merchandise on displays/shelves during and after games  

  • Assist with inventory of merchandise  

  • May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, concerts, warehouse, etc. 

Qualifications 

  • Must be 18 years old with high school diploma or GED required 

  • Must successfully complete pre-employment background check screening  

  • Experience working in retail or sales preferred, cash handling skills preferred  

  • Ability to learn and retain inventory knowledge so that you will be able to assist guests looking for certain products and utilize knowledge to up sell retail products  

  • Ability to provide a fun and professional environment for fans  

  • Outgoing personality and desire to provide world-class plus service to fans  

  • Ability to work independently and responsibly in a fast-paced environment  

  • Exceptional accuracy when using Point of Sale (POS) systems  

Working Conditions 

  • Must be able to stand on feet for long periods of time, walk long distances and climb stairs.  

  • Must be able to communicate clearly and concisely in the English language  

  • Ability to work in areas that can become crowded with equipment and/or people 

  • Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.   

  • Ability to work in loud environments  

  • Ability to lift and carry up to 25lbs  

  • Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times  

  • Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays  

  • Must be able to work in cold/hot indoor and outdoor temperatures 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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About Vinik Sports Group

Overview Vinik Sports Group (VSG) is an entity established by Jeff Vinik to manage the three-time Stanley Cup Champion Tampa Bay Lightning (2004, 2020, 2021) of the National Hockey League and hold the leasehold rights to Benchmark International Arena, the 19,092-seat downtown Tampa home in which the team plays its games. The venue opened in 1996 and became Benchmark International Arena in August 2025 when the global mergers and acquisitions firm, Benchmark International, partnered with Vinik and the Lightning. Since 2010, Vinik has led a complete brand and business transformation of the Lightning and the arena, featuring a mostly private renovation of the publicly owned facility. Doug Ostrov

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